---
title: 'Manager, Enterprise Account Management DACH at Adyen'
canonical: 'https://feeny.ai/job/manager-enterprise-account-management-dach-adyen-berlin-z7anmq8njfwr'
type: 'job'
last_seen: '2026-11-04'
---

# Manager, Enterprise Account Management DACH at Adyen

- **Company:** Adyen
- **Location:** Berlin, Germany
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/adyen/jobs/8230089

## Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We’re looking for an experienced and motivated leader to join our Berlin office as the Manager Enterprise Account Management DACH. The DACH is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. In this newly created role, you will sit directly between our Team Leads and the Head of Account Management, serving as a critical leader responsible for driving the execution, operational health, and strategic direction of our dedicated Enterprise Account Management sub-teams.

As a second-level manager, you will oversee a team of Team Leads (and, where applicable, Senior Account Managers). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers into true organizational leaders. Your mission is to ensure our enterprise merchants, from global retail giants to digital disruptors, receive localized, vertical-specific expertise to unlock their full potential on Adyen’s platform.

## What You'll Do

- Deliver Commercial Goals: Deliver 12–18 month commercial targets and growth for the Enterprise portfolio. Establish goals and accurate forecasting, identifying DACH best practices to scale across EMEA.
- Scale Leaders: Upskill Team Leads and Senior DAMs into strategic people leaders. Provide specialized vertical advice on complex merchant strategies and manage the sub-team's span of control to maintain efficiency.
- Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations.
- Optimize Performance: Lead initiatives to streamline workflows and drive "Account Management at scale". Prioritize initiatives to protect bandwidth and build a cohesive view of segment health.
- Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing.

## Who You Are

- A Leader of Leaders: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders.
- A Dedicated Enterprise Expert: Deep, specialized payments industry knowledge with a clear understanding of the specific operational challenges, technical frameworks, and nuances that impact large Enterprise merchants.
- Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing high-stakes client negotiations, and connecting complex commercial data points into a single cohesive strategy.
- An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health.
- A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure.

Required Qualifications

- 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams.
- Deep operational experience within the DACH enterprise, retail, or digital disruptor space; a strong understanding of omnichannel and complex merchant infrastructures.
- Proven experience within the Fintech or Enterprise Payments industry is highly preferred to support the technical maturity of the DACH portfolio.
- Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes.
- Full professional proficiency in English, German is a plus

Diversity, Equity, and Inclusion at Adyen

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.

If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. [Learn more about our hiring process here](https://careers.adyen.com/how-we-hire). Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Berlin office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

## About Adyen

## Company Overview
- **One-liner**: Adyen provides a unified financial technology platform with end-to-end payment capabilities, data insights, and financial products designed for ambitious global businesses.
- **Entity Type**: Public (ticker not specified in provided sources)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2006
- **Founders**: Pieter van der Does (Co-founder, CEO) and others

## Core Business
- Primary industry: Financial technology (fintech) – payments, embedded finance, and data analytics.
- Target customers: B2B, Enterprise (retail, travel & hospitality, SaaS platforms, marketplaces, food & beverage, digital media, financial services).
- Mission: “Engineered for ambition” – help businesses grow faster with a single, modern platform.

## Products & Services
- **Unified Payments Platform**: Accept, settle, and move money online, in-app, and in-store via one API supporting 200+ local payment methods and 150+ currencies.
- **Adyen for Platforms**: Enables marketplaces and SaaS platforms to manage payments, payouts, and money movement for their users.
- **Adyen Issuing**: Issue physical and virtual cards under the client’s brand.
- **Adyen Embedded Finance**: Embed payments, accounts, card issuing, and capital into third-party products.
- **Risk Management & Fraud Tools**: Built‑in optimization to reduce fraud and lower payment costs.
- **Terminal API & Point of Sale (POS)**: Integrated in‑person payment hardware.
- **Adyen Giving**: Donation feature for charitable contributions at checkout.
- **Adyen Agentic** (new): AI‑platform commerce capabilities.

## Market Standing
- **Valuation/Market Cap**: Not provided in search results (public company).
- **Key Metric**: Processed volume of €970.1 BN in 2023 [adyen.com/about].
- **Notable Customers/Partners**: Meta, Nord Security, L’Occitane, Rectangle Health, Vagaro, Groupon (first global enterprise merchant) [adyen.com].
- **Growth Signals**:
  - 4,000+ employees representing 115+ nationalities [adyen.com/about].
  - 28–29 offices across Europe, North America, Asia Pacific, Latin America, and the Middle East [adyen.com/about].
  - Obtained US, UK, EU banking licenses and acquiring licenses in Japan, UAE, Malaysia, Puerto Rico, Singapore, Hong Kong, Australia, New Zealand [adyen.com/about].
  - Launched Adyen Agentic and continues to expand embedded finance offerings.

## Competitive Advantages
- 99.999% historical platform uptime [adyen.com].
- Single API that supports multiple use cases and channels, reducing integration complexity.
- Fully in‑house built technology (no third‑party patchwork).
- Direct acquiring licenses in multiple regions, providing local expertise and compliance.
- Data‑driven optimizations powered by trillions of euros in transaction data.
- Engineering‑first culture with a focus on speed, autonomy, and long‑term thinking.

## Strategic Focus
- Expand global footprint and acquiring licenses.
- Grow embedded finance and platform products (Adyen for Platforms, Issuing, Capital).
- Launch AI‑powered commerce via Adyen Agentic.
- Maintain high reliability and compliance (US, UK, EU banking licenses).
- Attract and retain top engineering talent to solve complex financial challenges.

## Why Work Here
- **Culture**: “Office‑first” with flexibility – believes in‑person collaboration builds genuine connection [careers.adyen.com].
- **Benefits**: “Adyen+” monthly financial contribution for individual needs (childcare, language courses, home office setup), plus health insurance, commute allowance, lunch in office, and local benefits.
- **Engineering**: Engineers tackle unique challenges in financial technology; culture emphasizes launching fast, iterating, winning as a team, and creating your own path (“The Adyen Formula”).
- **Global Team**: 115+ nationalities across 28 offices; diverse, collaborative environment.

## Sources
1. [adyen.com/about](https://www.adyen.com/about)
2. [adyen.com](https://www.adyen.com/)
3. [careers.adyen.com](https://careers.adyen.com/)
4. [careers.adyen.com/vacancies](https://careers.adyen.com/vacancies)
5. [careers.adyen.com/formula](https://careers.adyen.com/formula)

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