--- title: 'Manager- Fulfilment & Experience at Meesho' canonical: 'https://feeny.ai/job/manager-fulfilment-experience-meesho-bengaluru-ge1ywhvta1hh' type: 'job' last_seen: '2026-10-14' --- # Manager- Fulfilment & Experience at Meesho - **Company:** Meesho - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.lever.co/meesho/0a1226b1-1fff-4a4f-81a4-7e85087c8d08 ## Job description ## About the Team Being part of Meesho's Fulfillment and Experience (F&E) team as Manager will zip you to the cockpit of our ever-burgeoning rocketship and, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before – introducing e-commerce to the tier-2 and tier-3 cities of India. Our team's crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them.Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! ## About the Role As a Manager in Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve establishing robust partnerships with the Business, Product, Tech, and Data teams along with collaborating closely with program managers and leaders overseeing fulfillment and user  experience initiatives to redefine the experience for our ecosystem. In this capacity, you will spearhead key initiatives and impactful projects aimed at overhauling our approach to user satisfaction. Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes. Additionally, you will take ownership of performance metrics for Fulfillment and Experience within your domain. ## What you will do - Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics - Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers - Participate in building strategy as an advocate for better user experience from the vantage point the programs you own - Influence product development choices using data and insights which originate from in-depth knowledge of your program - Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes - Engage the Meesho Leadership as active stakeholders in problem-solving for your programs - Manage internal and external stakeholders to ensure success of the programs you own. - The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization. ## What you will need - Candidates from either Premium or Top B Schools with total work experience of 3-5 years of experience preferred - Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred - Strong problem solving and analytical skills - Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects - Data driven and inquisitive approach. ## About Meesho ## Company Overview - **One-liner**: Meesho is India’s largest e-commerce marketplace on a mission to democratize internet commerce for everyone, connecting consumers, sellers, logistics partners, and content creators. - **Entity Type**: Private (venture-backed; total funding of $2.3B raised across 14 rounds) - **Headquarters**: Bangalore, Karnataka, India - **Founded**: 2015 - **Founders**: Vidit Aatrey (CEO) and Sanjeev Barnwal (CTO) ## Core Business - **Primary industry**: E-commerce / Online Marketplace - **Target customers**: B2C (consumers, especially in tier 3/4 cities) and B2B (sellers, logistics partners, content creators) - **Mission statement**: “Democratise internet commerce for everyone” – making online shopping accessible and affordable for a billion Indians while empowering small businesses and entrepreneurs. ## Products & Services - **Meesho Marketplace**: Zero-commission, horizontal e-commerce platform with ~110 million daily active listings across categories like Fashion, Home & Kitchen, Beauty & Personal Care, and Kids & Baby Care. Sellers retain 100% of profits. - **Valmo (Logistics Platform)**: Asset-light, technology-driven logistics network that leverages existing partner capacity. Handles >50% of Meesho’s daily orders, serving ~15,000 pincodes through ~6,000 logistics partners. - **Meesho Ads**: Targeted advertising platform for sellers to increase product visibility. - **Meesho Creator**: Empowers ~17,000 content creators to monetise through video commerce and live commerce, driving discovery and engagement. ## Market Standing - **Valuation**: Not publicly available (conflicting reports; $2.3B in total funding raised) - **Key Metrics**: - Annual Revenue (FY24): INR 7,615 crores (~$915M), up 33% YoY - First Indian horizontal e-commerce company to achieve profitability (FY24) and positive free cash flow (INR 197 crores) - ~187 million annual transacting users (Dec 2024) - ~400,000 transacting sellers - 5,092 employees (+26.3% YoY) - **Notable Investors/Partners**: Not listed in provided sources (strong backing implied by $2.3B total funding) - **Growth Signals**: 0% commission model introduced in 2021; Valmo created ~85,000 jobs; India’s most downloaded shopping app for four consecutive years; adjusted losses narrowed by 97% (FY24). ## Competitive Advantages - **Zero-commission model**: Lowers barriers for sellers and enables everyday low prices for consumers. - **No private labels**: Ensures equal opportunities for all sellers, avoiding competition with platform. - **Asset-light logistics (Valmo)**: Decentralized, cost-efficient network that empowers local logistics entrepreneurs. - **Focus on Bharat**: Deep penetration in tier 3/4 cities, capturing a massive underserved market. - **AI-driven personalization**: Generative AI and ML for discovery, recommendations, and 24/7 customer support. ## Strategic Focus - Continue scaling Valmo to improve last-mile efficiency and reduce costs. - Expand AI/ML capabilities for hyper-personalization and customer service automation. - Grow the creator ecosystem (video/live commerce) to drive engagement. - Maintain profitability while scaling revenue and user base. ## Why Work Here - **Culture & Mission**: Mission-driven environment focused on inclusive internet commerce; flat hierarchy and founder-led. - **Growth Trajectory**: Rapidly scaling company with proven profitability – strong stability for career growth. - **Engineering & Tech**: Heavy investment in AI, ML, data science, and platform engineering (open roles include Senior Principal Data Scientist, Software Architect, Engineering Manager). - **Work Environment**: Based in Bangalore, with a presence in the US; distributed workforce across 27 countries. Remote/hybrid policy not explicitly stated but likely flexible for tech roles. - **Notable Perks**: Opportunity to work on India’s largest e-commerce platform with massive scale (100M+ orders, 110M+ listings). ## Sources 1. [jobs.lever.co/meesho](https://jobs.lever.co/meesho) 2. [linkedin.com/company/meesho](https://in.linkedin.com/company/meesho) 3. [investor.meesho.com](https://investor.meesho.com/) 4. [investor.meesho.com - Annual Report FY24](https://investor.meesho.com/investor-web/_next/docs/annual_report_2023_2024.pdf) 5. [cbinsights.com/company/meesho](https://www.cbinsights.com/company/meesho) ## Other roles at Meesho - [Cluster Head- Last Mile](https://feeny.ai/job/cluster-head-last-mile-meesho-delhi-y0pvy2d9r3g4) — Delhi, India - [Cluster Head -Last Mile - Rajasthan](https://feeny.ai/job/cluster-head-last-mile-rajasthan-meesho-jaipur-an4mqewdsj15) — Jaipur, India - [Senior Product Manager : F&E](https://feeny.ai/job/senior-product-manager-f-e-meesho-bengaluru-yzwdfgpqxfaz) — Bengaluru, India - [Security Engineer III](https://feeny.ai/job/security-engineer-iii-meesho-bengaluru-3qb2dfex4004) — Bengaluru, India - [Lead Copy](https://feeny.ai/job/lead-copy-meesho-bengaluru-2tv05m8j0p7b) — Bengaluru, India - [Senior Copywriter](https://feeny.ai/job/senior-copywriter-meesho-bengaluru-pbge7rptdf0a) — Bengaluru, India - [Manager Partnership](https://feeny.ai/job/manager-partnership-meesho-bengaluru-hed369mp36vz) — Bengaluru, India - [Deputy Manager - Revenue Intelligence and Governance](https://feeny.ai/job/deputy-manager-revenue-intelligence-and-governance-meesho-bengaluru-vxgyrxfj6gty) — Bengaluru, India - [Deputy Manager - Logistics Intelligence](https://feeny.ai/job/deputy-manager-logistics-intelligence-meesho-bengaluru-n6c2rny2n8ad) — Bengaluru, India - [AM/M - Risk Analytics - User Lending](https://feeny.ai/job/am-m-risk-analytics-user-lending-meesho-bengaluru-knzqtr0waajw) — Bengaluru, India