---
title: 'Manager II, Professional Services (Project Management) at OpenGov'
canonical: 'https://feeny.ai/job/manager-ii-professional-services-project-management-opengov-chicago-znnfra44apdn'
type: 'job'
last_seen: '2026-10-19'
---

# Manager II, Professional Services (Project Management) at OpenGov

- **Company:** OpenGov
- **Location:** Chicago, IL
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/opengov/50d60bb7-9403-4923-8a74-28539b802ca4

## Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at [OpenGov.com](http://OpenGov.com).

Job Summary: Reporting to the Director of Professional Services or Senior Professional Services Manager, the Manager II, Professional Services, is responsible for leading and managing a team to ensure successful project deployments. This includes ensuring projects are delivered on-time, within budget, and with high customer satisfaction. The role involves translating strategic objectives into operational processes, overseeing multiple complex projects, and fostering cross-functional collaboration. This position also emphasizes team development, portfolio management, and process optimization to align with organizational goals.

Responsibilities:

- Lead and oversee a diverse team that may include Project Managers, Implementation Consultants, and other roles, ensuring effective recruitment, coaching, mentoring, and performance management.
- Translate strategic plans into operational processes that impact both the team and cross-functional outcomes.
- Develop and implement strategic plans aligned with organizational objectives.
- Manage a portfolio of implementation projects, including intricate technical deployments, and support portfolio management for team members within specific product domains.
- Identify and mitigate project and customer risks proactively, visiting customer sites as needed to maintain strong relationships and project momentum.
- Conduct portfolio forecasting and analyze trends impacting project efficiency while monitoring budget health and project delivery.
- Collaborate with leadership to ensure the team’s skills meet evolving business needs and contribute to improving project management methodologies.
- Schedule projects, plan resources, manage staffing impacts, utilize metrics, and report effectively to internal and external stakeholders.
- Support complex customer implementations involving multiple product suites and assist clients in developing and executing testing plans and procedures.
- Apply extensive business knowledge to resolve significant project challenges, develop innovative solutions, and maintain alignment with professional services methodology.
- Establish and maintain control over project delivery during escalations, supporting sales processes, and participating in the creation and approval of Statements of Work and Change Orders.
- Collaborate cross-functionally with sales, customer success, product management, and engineering teams to drive internal initiatives and enhance customer outcomes.
- Provide leadership and guidance to customers on best practices, use cases, and business process improvements.
- Develop and maintain implementation approaches, business process documentation, and best-practice onboarding and training materials.

Requirements and Preferred Experience:

- Bachelor’s degree preferred, or equivalent experience demonstrating the ability to perform the outlined tasks.
- Minimum of 3 years of experience in project delivery, preferably in a SaaS environment.
- Management Experience: Proven ability to foster team culture, accountability, and professional growth.
- Excellent written and oral communication skills with the ability to collaborate effectively across cross-functional teams and with clients at all organizational levels.
- Strong leadership capabilities with a focus on strategic thinking, problem-solving, and achieving results.
- Exceptional organizational skills and ability to manage multiple initiatives with varying levels of complexity and interdependencies.
- Demonstrated ability to balance profitability with a customer-service mindset and maintain high standards of excellence in project delivery.
- Ability to understand and articulate product requirements, process logic, and architecture, as well as build and deliver functional presentations.
- Capacity to adapt to evolving product offerings and address customer needs strategically.
- Experience with government budgeting concepts, finance/budgeting solutions, procurement, permitting, licensing, asset management, or related fields is a plus.

## Key Competencies

- Execution - The drive to achieve results and deliver intended, measurable outcomes for the business and our customers.
- Communication - The ability to have a positive impact on others–inspiring and persuading them to buy into the vision.
- Business Acumen - The ability to act like an owner—navigating business challenges and opportunities to deliver productive outcomes and achievement of goals.
- Team Development - The ability to build a high-performing team–focusing on cultivating top-notch talent.

## Compensation

Chicago, IL: $128,000 - $140,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

## Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

- Comprehensive healthcare options for individuals and families
- Flexible vacation policy and paid company holidays
- 401(k) with company match
- Paid parental leave, wellness stipends, and HSA contributions
- Professional development and growth opportunities
- A collaborative office environment with weekly catered lunches.

## About OpenGov

## Company Overview
- **One-liner**: OpenGov provides a cloud-based platform of AI-enabled software solutions designed to modernize and streamline operations for local and state governments across the United States.
- **Entity Type**: Private (acquired by Cox Enterprises in February 2024; previously venture-backed with $178M in total funding)
- **Headquarters**: San Francisco, California, United States (additional hubs in Boston, Chicago, Dallas, Atlanta, Dubuque, and Pune, India)
- **Founded**: 2012
- **Founders**: Nate Levine, Dakin Sloss, Joe Lonsdale, Zachary Bookman (Zac Bookman)

## Core Business
- **Primary industry**: Government Technology (GovTech) – cloud software for public sector
- **Target customers**: B2G – cities, counties, state agencies across the U.S.
- **Mission**: “To power more effective and accountable government” [opengov.com/about/](https://opengov.com/about/)

## Products & Services
For each major offering:
- **OpenGov Permitting & Licensing**: AI-enabled platform for permits, licenses, inspections, and code enforcement – automates workflows, renewals, and applicant portals.
- **OpenGov Enterprise Asset Management**: Tracks infrastructure assets (roads, bridges, water mains, parks) with work order management, lifecycle tracking, GIS integration, and reporting.
- **OpenGov Financial Management**: Modern ERP cloud suite including general ledger, accounts payable, budgeting, procurement, and reporting – replaces legacy systems.
- **OpenGov Budgeting & Performance**: Tools for operational, capital, and workforce budgeting with transparency dashboards and ERP integration.
- **OpenGov Tax & Revenue Collection**: Centralizes tax billing, filing, and payments for business and property taxes.
- **OpenGov Procurement & Contract Management**: Workflow automation for the entire procurement lifecycle, from requests to contracts, with AI and compliance controls.
- **OpenGov Public Service Platform**: Unified platform integrating all modules, powered by AI, open APIs, and real-time analytics. [opengov.com/](https://opengov.com/)

## Market Standing
- **Valuation/Market Cap**: $1.8 billion (acquisition price paid by Cox Enterprises in February 2024) [linkedin.com/company/opengov-inc](https://www.linkedin.com/company/opengov-inc)
- **Key Metric**: Total funding raised prior to acquisition: $178 million across multiple rounds (Series B, D, etc.)
- **Notable Investors/Partners**: Andreessen Horowitz, 8VC, Weatherford Capital, Formation 8, Thrive Capital; early supporters include Marc Andreessen, John Chambers, Laurene Powell Jobs, Scott Cook. Parent company: Cox Enterprises.
- **Growth Signals**: Serves 2,000+ communities; 4,500+ software implementations; 1 in 3 Americans receive digital services via OpenGov; 845 employees (+17.3% year-over-year growth); expanded to 9 countries (India, Argentina, Ukraine, Hungary, Poland, etc.) [linkedin.com/company/opengov-inc](https://www.linkedin.com/company/opengov-inc) [opengov.com/about/](https://opengov.com/about/)

## Competitive Advantages
- **Purpose-built for government**: Every product is designed specifically for local and state government workflows, not adapted from enterprise software.
- **AI-enabled automation**: Embedded AI and automation reduce manual work, delays, and errors across permitting, procurement, and financial management.
- **Integrated platform**: Single, secure platform with open APIs and robust integrations, replacing siloed legacy systems.
- **Deep domain expertise**: Professional services team includes former public servants who understand government operations and best practices.
- **Scale and trust**: Over 2,000 communities served and a proven track record of 4,500+ implementations. [opengov.com/](https://opengov.com/)

## Strategic Focus
- **Current priorities**: Continue modernizing government operations through AI and automation; expand the number of communities served (targeting every U.S. community); deepen integration with existing ERP systems and third-party tools.
- **Direction for growth**: Leverage the partnership with Cox Enterprises to scale faster, invest in product innovation, and broaden the platform’s capabilities to cover more government functions. [opengov.com/about/](https://opengov.com/about/)

## Why Work Here
- **Culture highlights**: Mission-driven environment focused on public impact. Core values include “We Do What We Say We’ll Do”, “We Go the Extra Mile”, “We Care, A Lot”, “We Challenge the Status Quo”, and “Win As One”. Team celebrates wins with Gong ringing, ping pong nights, and sports events.
- **Remote/hybrid/office policy**: Strong in-office culture – “Work from Work is a Perk” and hubs foster face-to-face collaboration. Offices in San Francisco (dog-friendly), Boston, Chicago, Dallas, Atlanta, Dubuque, and Pune.
- **Notable perks**: Dog-friendly SF office, collaborative workspaces, team outings, and a focus on learning and growth. Engineering roles emphasize innovation and autonomy.
- **Impact**: Employees directly contribute to making government more efficient and accountable, touching the lives of millions of Americans. [opengov.com/careers/](https://opengov.com/careers/)

## Sources
1. [OpenGov Careers Page](https://opengov.com/careers/)
2. [OpenGov About Page](https://opengov.com/about/)
3. [OpenGov Main Website](https://opengov.com/)
4. [OpenGov LinkedIn Profile](https://www.linkedin.com/company/opengov-inc)
5. [OpenGov Jobs on Ashby](https://jobs.ashbyhq.com/opengov)

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