---
title: 'Manager - Network Operations at Nium'
canonical: 'https://feeny.ai/job/manager-network-operations-nium-mumbai-dm4pm6yvqkat'
type: 'job'
last_seen: '2026-10-15'
---

# Manager - Network Operations at Nium

- **Company:** Nium
- **Location:** Mumbai, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/nium/f794feb9-259c-4211-a99b-244c5d2074f0

## Job description

Nium, the Leader in Real-Time Global Payments

Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.

About the Role:

Nium is looking to hire a Manager who supports in strengthening the relationship with existing/ new partners in terms of transactional /compliance process, technical integrations etc. The ideal candidate will be able to get into the details while providing operational expertise and guidance, managing escalations and bringing process improvement /enhancement for seamless transactional services. This role will also require strong competencies in performing detailed data gathering on partner's performance in terms of payment processing and analyzing the gathered data.

Key Responsibilities:

- Managing the day-to-day operational issues and challenges on payment processing with Network Partners and plan/execute various improvements & enhancements on Tech, Product, Business and Network Relationship fronts.
- Timely escalations & complete closure of BAU tickets assigned. Analyze and devise root-level fixes, arrangements to avoid escalations.
- Analyze patterns, trends on payment processing and share regular insights.
- Analyze existing engagement areas with Partners and uncover potential to work on existing and new areas with Partners. Provide on the ground insights on payment experience, issue resolution & customer centricity of each Partner, to help Network Head take informed and calibrated decisions on managing flows & business with Partners, within or across corridors·
- Develop strong understanding of the current process, including both Partner banks and management experience.
- Engage with internal /external stakeholders suitably, evaluate alternatives to drive improvements in the speed and efficiency of payments, leveraging best practices, automation to streamline processes and reduce manual intervention.
- Seeking Regular updates from partner bank on new features or enhancements and monitoring critical incidents reported if any.
- Plan and organize Service meetings with Partner banks at periodic intervals.
- Engage in other special projects, as needed.

Requirements:

- Bachelor’s degree with 6-9 years of experiences in the Finance/Banking industry.
- Good knowledge of the payments industry and prior experience in Fintech companies will be added advantage.
- Broad Payments product knowledge (SWIFT, ACH, payment gateways, Instant transfer, APIs, SFTP)
- Strategic mindset and a desire to dive in and solve business challenges as well technical challenges.
- Excellent communication and interpersonal skills.
- Strong analytics – able to investigate, understand and solve day to day issues. Demonstrates strong problem-solving skills in a complex environment.

## What we offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.

We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!

We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more detailed region specific benefits :  https://www.nium.com/careers#careers-perks

For more information visit www.nium.com

Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.

## About Nium

## Company Overview
- **One-liner**: Nium provides a global real-time payments infrastructure that enables businesses to collect, convert, and disburse funds across borders instantly.
- **Entity Type**: Private (Series E, $314M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Prajit Nanu (CEO)

## Core Business
- **Primary industry/industries**: Financial Services, Fintech, Cross-Border Payments, Card Issuance
- **Target customers**: B2B – banks, fintechs, payroll providers, travel companies, marketplaces, AI platforms, and other businesses needing global payment capabilities.
- **Mission**: "To build the first global infrastructure for real-time payments."
- **Vision**: "A world where money moves instantly to everyone, everywhere."

## Products & Services
- **Multi-Currency Accounts**: Manage, hold, and convert funds in multiple currencies from a single platform.
- **Global Payouts**: Deliver funds to bank accounts, cards, or wallets across 190+ countries, with real-time capability in over 100 markets.
- **Nium Verify**: Instant bank account verification across 50+ countries to reduce failed payments.
- **Global Card Issuing**: Issue physical and virtual cards in 34+ countries, processing 41+ million card tokens annually.
- **Stablecoin-Backed Cards**: An end-to-end suite connecting digital assets to real-world payments.
- **Nium API**: A powerful, easy-to-use API for automation and growth, with comprehensive documentation and code snippets.

## Market Standing
- **Valuation**: Not publicly disclosed (last raised a $50M Series E extension in September 2024, per reports).
- **Key Metric**: Total Funding of $314M.
- **Notable Investors/Partners**: Investors include Visa, Bpifrance, Global Founders Capital, Vertex Ventures, and others. Partners include leading names in banking, travel, payroll, and blockchain.
- **Growth Signals**: Processes $60B+ in annual transaction volume. Named to CNBC's World's Top Fintech Companies 2024 and Forbes Fintech 50 for two consecutive years. Increased headcount by 6.7% YoY (639 employees). Secured a Type 1 Funds Transfer License from Japan's FSA and was approved as a Registered Financial Service Provider in New Zealand in 2024. Serves 1,000+ customers.

## Competitive Advantages
- **Regulatory Moat**: Holds licenses and authorizations in 40+ countries, a significant barrier to entry for competitors.
- **Broad Reach**: Payout network spans 190+ markets in 100+ currencies, with 100+ real-time markets.
- **One-Stop Platform**: Combines multi-currency accounts, payouts, card issuing, and verification in a single API, replacing multiple legacy systems.
- **First-Mover in Digital Assets**: Pioneered stablecoin-backed cards and a full suite connecting digital assets to real-world payments.

## Strategic Focus
- **Current priorities**: Expanding regulatory footprint (e.g., Japan, New Zealand, Australia), deepening stablecoin/blockchain infrastructure, and scaling its card issuance business. The company is focusing on enabling on-demand payments for the new workforce (gig workers, creators) and embedding compliance as a competitive advantage.

## Why Work Here
- **Culture**: Emphasizes three core values: "Keep It Simple," "Make It Better," and "Win It Together." Has a strong "Women @ Nium" community and a stated commitment to diversity and inclusion.
- **Work policy**: Hybrid – most team members are in the office 3 days per week globally.
- **Perks & Benefits**: Competitive salary and bonus plans, comprehensive benefits, generous parental leave, global socials and team-building events, year-end company-wide time off, peer and company recognition programs, and a learning and development stipend.
- **Global Environment**: A workforce distributed across 26 countries with offices in San Francisco, Singapore, the UK, the Netherlands, India, Malta, and more. Opportunities for global career mobility.
- **Engineering & Product Focus**: CEO Prajit Nanu leads product strategy, and the company is building next-generation payments infrastructure at scale, offering the chance to work on high-impact, real-time systems.

## Sources
1. [nium.com](https://www.nium.com/about-us)
2. [nium.com](https://www.nium.com/)
3. [nium.com](https://www.nium.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/nium-global)
5. [jobs.lever.co](https://jobs.lever.co/nium)
6. [crunchbase.com](https://www.crunchbase.com/organization/nium) (implied via funding data)
7. [forbes.com](https://www.forbes.com) (cited as "Forbes Fintech 50")
8. [cnbc.com](https://www.cnbc.com) (cited as "CNBC's World's Top Fintech Companies")

## Other roles at Nium

- [Staff Product Manager  – Digital Assets](https://feeny.ai/job/staff-product-manager-digital-assets-nium-singapore-2m5nv59483ds) — Singapore
- [Principal - Regulatory Compliance & Deputy MLRO - Singapore](https://feeny.ai/job/principal-regulatory-compliance-deputy-mlro-singapore-nium-singapore-zpp2txhkqdxn) — Singapore
- [Vice President - Product](https://feeny.ai/job/vice-president-product-nium-san-francisco-x77n7v7hg1xj) — San Francisco, CA
- [Global Vertical Head of Regulatory Compliance – Platforms](https://feeny.ai/job/global-vertical-head-of-regulatory-compliance-platforms-nium-san-francisco-p84n81cv9e28) — San Francisco, CA
- [Analyst - Client Servicing](https://feeny.ai/job/analyst-client-servicing-nium-mumbai-pj48s94br0d0) — Mumbai, India
- [Staff Product Manager  – Digital Assets](https://feeny.ai/job/staff-product-manager-digital-assets-nium-bengaluru-zdp84rreqtmh) — Bengaluru, India
- [Senior Commercial Counsel](https://feeny.ai/job/senior-commercial-counsel-nium-singapore-hzqs8wtngx73) — Singapore
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