--- title: 'Manager of Applied AI Products at Banyan Software' canonical: 'https://feeny.ai/job/manager-of-applied-ai-products-banyan-software-united-states-m6k0hc37bv7v' type: 'job' last_seen: '2026-09-07' --- # Manager of Applied AI Products at Banyan Software - **Company:** Banyan Software - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-17 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/banyansoftware/jobs/5212911007 ## Job description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. ## Role Overview This is a player/coach role. The right candidate is someone who will personally design, build, and ship AI capabilities while also influencing strategy, engaging clients, and elevating the team around them. If you are looking for a role where you direct others to do the technical work, this is not it. You will be a key contributor to the AI product strategy for MedicatOne (M1), working in close partnership with the MedicatOne Product Manager, the CTPO, and key clients to shape what gets built, why it matters, and how it gets delivered. Critically, you will also be in the work yourself in writing code, making architectural calls, and owning the implementation quality of AI features from prototype to production. This role requires genuine fluency in clinical workflows, healthcare data standards, and the compliance constraints that govern systems handling protected health information in addition to the hands-on technical depth to turn that domain knowledge into AI-powered product capabilities that providers actually use. ## About Medicat Medicat is the leading EHR software provider for college health and counseling, serving hundreds of institutions across the United States. Our platform, MedicatOne (M1), supports practice management, documentation, workflow automation, and the student experience for health and counseling clinics nationwide. We are investing in AI-driven capabilities that meaningfully change how healthcare providers interact with their data, clinical workflows, and operational systems, and we are looking for a leader who can help us do that with the credibility and context that comes from deep healthcare IT experience. ## What You'll Do Product Strategy & Roadmap Collaboration - Partner closely with the MedicatOne Product Manager to shape the AI product roadmap, contributing deep technical and domain expertise to prioritization decisions - Translate provider pain points, EHR workflow gaps, and healthcare data challenges into well-scoped AI product proposals - Collaborate with the CTPO and product leadership to inform the AI vision for the platform - Establish evaluation frameworks for AI feature performance, clinical utility, and adoption Client Engagement & Feedback Loops - Serve as a senior point of contact for strategic client conversations about AI capabilities and roadmap - Lead structured discovery with health center directors, clinicians, and administrators to surface unmet needs and validate product direction - Partner with Customer Success and Sales to translate client feedback into product requirements - Represent Medicat's AI strategy in prospect conversations, RFP responses, and industry forums when needed Hands-On AI Development - Personally design and build AI features - Write production-quality code for LLM integrations, RAG pipelines, vector search, and data workflows - Own the architecture of AI systems end-to-end: from data ingestion and retrieval design through API contracts and deployment - Ensure implementations are reliable, HIPAA-compliant, and built to scale and be accountable for that quality yourself - Stay current on the AI landscape and bring relevant patterns and tools into the platform with your own hands ## Team Collaboration & Coaching - Work alongside engineers and product teammates to drive features from concept to launch as a contributor, not just a coordinator - Share what you know: raise the technical bar for others working on AI-adjacent problems through code review, pairing, and direct feedback - Align stakeholders on AI priorities, tradeoffs, and timelines with the technical credibility that comes from being in the work yourself - Help establish best practices for responsible, compliant AI development that the whole team can follow Internal AI Enablement & Governance - Act as an internal resource for other departments looking to use AI effectively; help teams across the company identify where AI adds real value and how to apply it responsibly - Provide hands-on guidance to non-engineering teams building AI-assisted workflows or tools, ensuring they follow sound practices from the start - Serve as the final technical reviewer for any AI-built tools or automations created by non-technical employees before they are used in production and evaluate for reliability, security, PHI exposure, and compliance risk - Establish and maintain a lightweight review process for employee-created AI tools so that quality and safety checks are consistent across the organization - Develop and maintain recommendations for company-wide AI acceptable use policies, covering what tools employees may use, how data may be shared with AI systems, and what classes of use require review or approval. - Help build AI literacy across Medicat through documentation, working sessions, or direct support What Success Looks Like - Strong, trusted partnership with the MedicatOne Product Manager and AI roadmap contributions that earn alignment from leadership and confidence from clients - AI capabilities personally built and shipped into production, not handed off after scoping - AI features in MedicatOne that providers actually use and that measurably improve clinical and operational workflows - Client relationships that deepen because of proactive, informed engagement on AI strategy - A higher technical bar across the team, raised by your direct involvement and example - Other departments actively using AI more effectively because of your enablement and guidance - A consistent, trustworthy review process for employee-created AI tools to prevent AI-built automation reaching production without appropriate vetting - Medicat recognized by clients and peers as a credible, thoughtful leader in healthcare AI ## What You Bring Eligibility - Must currently reside in the United States - Must be authorized to work in the US without visa sponsorship; Medicat does not offer visa sponsorship now or in the future Healthcare IT Experience — Required Candidates without a substantive healthcare IT background will not be considered. We are looking for someone who has worked inside the healthcare technology ecosystem, not someone who is looking to enter it. - Meaningful experience in healthcare SaaS, health systems, or digital health, ideally including time working with or inside an EHR environment - Working knowledge of healthcare data standards: HL7 v2, FHIR (R4 preferred), CCD/CCDA, and common interoperability patterns - Familiarity with clinical workflow design: how providers document, order, and communicate within an EHR context - Direct experience navigating HIPAA compliance, PHI handling, de-identification, and the privacy constraints that shape system design in regulated healthcare environments - Exposure to college health, student health, or behavioral health contexts is a strong plus Product & Leadership Experience - 6+ years in product engineering, technical product management, or a hands-on hybrid role in B2B SaaS with at least 3 years personally building AI or ML-powered features in production - A portfolio of AI work you built yourself; we will ask about the systems you designed and the code you wrote, not just the teams you managed - Demonstrated success contributing to a product roadmap end-to-end: from strategy through personal delivery and client adoption - Direct client-facing experience and comfortable presenting to health system or clinic leadership, running discovery sessions, and handling objections Technical Depth You must be an active practitioner, not just technically literate. We expect you to write code and build systems as a regular part of this role. Specifically: - Hands-on experience with LLM API integration (OpenAI, Anthropic, or similar) in production healthcare or enterprise environments - Working knowledge of RAG architectures: retrieval pipeline design, chunking strategies, grounding, and evaluation - Familiarity with vector databases, embedding models, and unstructured data indexing - Comfortable with data modeling, SQL, and analytics workflows over large structured healthcare datasets - API design and backend services experience sufficient to review and guide engineering decisions Leadership & Communication - Able to operate across the strategic and tactical; equally at home in a roadmap session with the CTPO and a technical design review with engineers - Strong written and verbal communication; can synthesize complex AI and clinical concepts for provider, operational, and executive audiences ## Why Join Medicat - Direct access to leadership and real influence over company direction - A platform used by hundreds of health and counseling centers, with meaningful clinical impact at scale - A company that is serious about AI investment and already shipping AI products, not just exploring them - High ownership, low bureaucracy, and a team that values both craft and accountability Job Location – Remote (USA) The expected base salary for this position is: 120000-145000 USD excluding annual bonus (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: - Verify that all communications from our recruiting team come from an @banyansoftware.com email address. - Remember, employers will never request payment or banking information during the hiring process. - If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant. ## About Banyan Software ## Company Overview - **One-liner**: Banyan Software is a permanent holding company that acquires and grows successful enterprise software businesses, providing them with long-term operational support and applied AI expertise. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Atlanta, Georgia, USA - **Founded**: 2016 - **Founders**: David Berkal ## Core Business - **Primary industry**: Vertical/enterprise software acquisition and operation (holding company) - **Target customers**: B2B – niche software businesses serving specialized industries, and their end customers - **Mission**: To acquire, build, and grow great software businesses worldwide, helping them modernize through shared AI expertise and operational discipline while preserving their legacy. ## Products & Services Banyan Software does not sell a single product; instead, it offers a **permanent home model** for acquired software companies. Key offerings include: - **Acquisition & Hold Strategy**: Buys software businesses with no intention to resell; over 100 companies acquired, zero sold. - **Growth Operations (Growth Ops)**: Shared services in AI, talent, sales & marketing, payments, product, finance, cybersecurity, and legal to accelerate portfolio companies. - **AI-Native Transformation**: Helps portfolio companies build AI-native businesses, unlock customer value, and drive new revenue. - **CEO Peer Network**: Decentralized model keeps local teams in control while providing access to a network of 100+ software leaders. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Over **100 companies acquired** and **zero sold**; portfolio spans North America, UK, Europe, and APAC. - **Notable Investors/Partners**: Raised capital from a “world-class group of entrepreneurs” (names not disclosed); no public list of institutional investors. - **Growth Signals**: - Five-time Inc. 5000 honoree - Top 10 on the Deloitte Technology Fast 500 - Great Place to Work Certified (89% of employees say it’s a great place to work vs. 57% typical) - Double-digit organic growth across portfolio - Endowed the Banyan Software Foundation with $100 million in company stock ## Competitive Advantages - **Permanent ownership model**: Unlike private equity, Banyan never sells its businesses, allowing long-term investment and stability. - **100% referenceable** with past sellers – a strong trust signal. - **Decentralized autonomy**: Portfolio companies retain their own culture and day-to-day control while accessing shared expertise. - **Applied AI focus**: Dedicated team helping portfolio companies rearchitect and ship with velocity in the AI era. - **Global reach**: Offices and teams across USA, Canada, Brazil, UK, Europe, and Australia. ## Strategic Focus - **Continued acquisition** of leading niche software businesses worldwide. - **AI integration** across the portfolio to drive customer value and new revenue. - **Scaling shared operating services** (Growth Ops) to support double-digit organic growth. - **Expanding geographic footprint** (recently added Brazil, APAC). ## Why Work Here - **Culture**: Great Place to Work Certified; 89% employee satisfaction. Values include authentic leadership, enduring impact, accountable ownership, radical candor, and win-as-a-team mentality. - **Benefits**: Comprehensive health/dental/vision insurance, retirement contribution plan, paid parental leave, learning & development fund, employee hardship fund, two paid volunteer days per year, annual global HQ summit. - **Work Model**: Hybrid/office presence likely – local teams and offices in multiple countries; remote flexibility not explicitly stated but global roles exist. - **Career Growth**: Opportunities across M&A, finance, legal, HR, IT, and operating company leadership (CEO, CTO roles). The company emphasizes “career gets bigger here” with exposure to senior leaders and cross-industry learning. - **Impact**: Work within a portfolio of mission-critical software businesses; the Banyan Software Foundation focuses on technology for a greener, more equitable world. ## Sources 1. [Banyan Software Homepage](https://banyansoftware.com/) 2. [Banyan Software About Page](https://banyansoftware.com/about/) 3. [Banyan Software Careers Page](https://banyansoftware.com/careers/) 4. [Jobs at Banyan Software (Greenhouse)](http://job-boards.greenhouse.io/banyansoftware) 5. 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