--- title: 'Manager of Clinical Operations and Quality - RN Required at Sevaro' canonical: 'https://feeny.ai/job/manager-of-clinical-operations-and-quality-rn-required-sevaro-united-states-5zt6qnr254qe' type: 'job' last_seen: '2026-09-14' --- # Manager of Clinical Operations and Quality - RN Required at Sevaro - **Company:** Sevaro - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-21 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/sevaro/9bd636ed-01b9-4a66-8ce0-1c9733410648 ## Job description ## About Sevaro Sevaro is redefining neurology care through cutting-edge technology, data, and AI-driven innovation. As a leading provider of tele-neurology services, we partner with hospitals nationwide to deliver immediate, expert stroke and neurological care. We are a mission-driven, high-growth company leveraging automation, data intelligence, and emerging technologies to improve outcomes, expand access, and transform how care is delivered. Position Overview The Manager of Clinical Operations & Quality plays a critical role in supporting and optimizing Sevaro’s telehealth programs nationwide. Reporting to the Director of Clinical Operations & Quality, this individual will lead implementation initiatives, drive quality improvement efforts, and support the ongoing operational success of both new and existing hospital partners. This role requires a highly organized, relationship-driven professional who thrives in a fast-paced healthcare environment and is passionate about improving stroke and neurological care delivery through innovation, collaboration, and operational excellence. ## Key Responsibilities Telehealth Program Implementations - Lead and manage telehealth implementation projects from kickoff through go-live. - Develop and maintain project plans, timelines, workflows, and implementation documentation. - Coordinate communication between internal teams and hospital stakeholders to ensure successful execution. - Manage multiple implementation projects simultaneously while meeting deadlines and operational goals. - Coordinate onsite implementation and training visits with hospital partners as needed. - Support operational collaboration with physician recruitment, credentialing, and licensing teams when applicable. Quality Improvement & Clinical Operations - Monitor clinical quality metrics and maintain accurate, complete case documentation with timely clinician follow-up as needed. - Identify and communicate operational issues to hospital partners in a timely manner. - Review thrombolytic cases, identify process improvement opportunities, and initiate root cause analysis for performance outliers. - Manage documentation requests from hospital partners and coordinate provider follow-up promptly. - Escalate hospital concerns, case reviews, or operational issues appropriately for physician leadership review. - Collaborate regularly with physician leads regarding ongoing quality initiatives and operational concerns. - Prepare and report stroke quality metrics by site, provider, and organizational trends on a recurring basis. - Participate in hospital stroke committee meetings and educational sessions. - Coordinate educational lectures, mock drills, and Sevaro training initiatives. - Assist in the development and maintenance of clinical workflows, protocols, and best practice guidelines. - Support pre-implementation meetings and onboarding activities for new hospital partners. - Review stroke alert workflows, protocols, and order sets for quality improvement opportunities. - Contribute to clinical accreditation maintenance by ensuring workflows, documentation, and quality processes meet applicable standards. - Fulfill on-call responsibilities as assigned to ensure continuity of operational support. Clinician & Hospital Partnership Management - Serve as a primary operational contact for Sevaro clinicians, addressing questions, concerns, and operational needs with appropriate escalation. - Foster strong clinician relationships through responsive communication and operational support. - Own the day-to-day operational relationship with hospital partners from implementation through ongoing program management. - Coordinate onsite quality visits and service expansion initiatives. - Collaborate with hospital leadership and clinical teams to optimize telehealth workflows and patient care outcomes. - Provide educational resources and operational support to ensure successful program utilization. ## Qualifications - Active RN License required. - Bachelor’s degree in Nursing, Healthcare Administration, or a related clinical field. - Minimum 3+ years of experience in clinical operations or healthcare quality management, preferably within a stroke or neurology program. - Minimum 2 years of demonstrated leadership or supervisory experience, with direct oversight of clinical or operational staff. - Strong analytical, organizational, and communication skills with a proven ability to translate data into actionable improvement strategies. - Ability to thrive in a fast-paced, fully remote work environment with a high degree of self-direction and professional accountability. ## Preferred - Master’s degree in Nursing, Healthcare Administration, or a related field. - Experience with Joint Commission accreditation processes, including survey preparedness and gap analysis. - Experience with clinical accreditation processes and quality standards. - Familiarity with telehealth workflows, teleneurology programs, and clinical documentation standards. - Project management experience, including leading cross-functional or multi-site initiatives. - Comfort with emerging healthcare technologies, including collaborative platforms and data analytics tools. ## What We Offer - Competitive compensation - Medical, dental, and vision insurance - Short-term disability coverage - PTO and company-paid holidays - Fully remote work environment - Technology equipment provided - Opportunity to work alongside a physician-led leadership team focused on innovation and improving neurological care nationwide. - Collaborative, mission-driven culture focused on patient outcomes and operational excellence ## About Sevaro ## Company Overview - **One-liner**: Sevaro provides AI-powered virtual neurology and telestroke services to hospitals, enabling fast, high-quality neurological care through its Synapse AI platform. - **Entity Type**: Private (Series B) - **Headquarters**: Franklin Park, New Jersey, United States - **Founded**: 2019 - **Founders**: Dr. Rajiv Narula (Founder & CEO) ## Core Business - **Primary industry/industries**: Healthcare – virtual neurology, telestroke, telemedicine, digital health - **Target customers**: Hospitals and health systems (B2B), with a focus on rural and underserved communities; also serves patients directly through outpatient clinics. - **Mission or purpose statement**: "Empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation." ## Products & Services - **[Synapse AI Platform](https://sevaro.com/)**: AI-powered workflow augmentation and real-time EEG interpretation platform that integrates with existing hospital technologies. Powers all virtual neurology services. - **[Virtual Acute Stroke Services](https://sevaro.com/)**: 24/7 telestroke care with a sub-45-second response time, reducing patient transfers and length of stay. - **[Remote EEG Reading Services](https://sevaro.com/)**: Real-time EEG interpretations delivered remotely. - **[Virtual Neuro-Intensive Care](https://sevaro.com/)**: 24/7 virtual neuro-critical care teams for ICU patients. - **[Virtual Neurohospitalist Services](https://sevaro.com/)**: Comprehensive inpatient neurological care, including rounding and consults. - **[Outpatient Clinic](https://sevaro.com/)**: Virtual follow-up and diagnostic appointments ensuring continuity of care. - **[Post Acute Coordination](https://sevaro.com/)**: Seamless care transitions and rehabilitation support. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: **Total Funding – $50M** (last round: $39M Series B raised ~1 year ago as of mid-2026) - **Notable Investors/Partners**: Valtruis (lead), Intermountain Ventures (lead), Catalyst Investors, APA Venture Partners; also partners with hospitals nationally. - **Growth Signals**: - Named to CB Insights’ **2025 List of 50 Most Promising Digital Health Startups** [cbinsights.com](https://www.cbinsights.com/company/sevaro) - Series B funding ($39M) announced September 2025, accelerating expansion of AI-powered infrastructure. - Expanded leadership team in January 2026 – hired Carl Dugart as CTO and Vineet Agrawal as Head of Growth [cbinsights.com](https://www.cbinsights.com/company/sevaro) - Active job postings: 14 (as of mid-2026), monthly posting growth +55.6% [linkedin.com](https://www.linkedin.com/company/sevaro) - Serves "1 Million+" interactions and hospitals across the nation (from website claims) ## Competitive Advantages - **Exclusive neurology focus** – "Master of One" vs. generalist telemedicine providers. - **Fastest telestroke response times** (<45 seconds) and lowest door-to-needle intervals – proven clinical outcomes. - **Synapse AI platform** – single integrated system for EMR, workflows, and AI-assisted decision-making, differentiating from competitors who lack proprietary technology. - **Physician-designed** – founded by a neurologist; all services built with clinician input, improving adoption and efficiency. - **Full continuum of neurology care** – from acute stroke to post-acute and outpatient, offering a complete virtual neurology department. ## Strategic Focus - **Expand AI-powered specialty care platform** beyond neurology into other specialties leveraging Synapse AI infrastructure. - **Scale partnerships with health systems** to build "Virtual Institutes of Neuroscience Excellence" across the U.S. - **Strengthen commercial team** – new Head of Growth with deep stroke and neurovascular experience (Vineet Agrawal). - **Deepen EMR integration and data liquidity** under new CTO Carl Dugart. ## Why Work Here - **Remote-first culture** – all physician roles are work-from-home; corporate roles likely hybrid/remote-friendly. - **Designed by physicians, for physicians** – clinicians have direct input into operations and technology. - **Benefits**: Health, dental, vision insurance; 401k; life insurance; generous time off; company-sponsored social events [sevaro.com](https://sevaro.com/careers/) - **Growth opportunities** – employees are "part owners" of the company (equity culture); leadership roles available as company scales. - **Meaningful mission** – improving access to neurological care in underserved and rural communities; also operates a non-profit (StatSeva) for global care. - **Fast-paced innovation** – Series B stage with clear product-market fit and expanding tech team. ## Sources 1. [sevaro.com – Company homepage](https://sevaro.com/) 2. [sevaro.com – About Us](https://sevaro.com/about-us/) 3. [sevaro.com – Careers page](https://sevaro.com/careers/) 4. [cbinsights.com – Sevaro company profile](https://www.cbinsights.com/company/sevaro) 5. [linkedin.com – Sevaro company page](https://www.linkedin.com/company/sevaro) ## Other roles at Sevaro - [Director of Hospital Partnerships](https://feeny.ai/job/director-of-hospital-partnerships-sevaro-united-states-8xy4s9acz04j) — United States - [Technical Lead - IT Ops Support](https://feeny.ai/job/technical-lead-it-ops-support-sevaro-united-states-vgmgz1paa8f2) — United States - [Privileging Specialist](https://feeny.ai/job/privileging-specialist-sevaro-united-states-0y4j6w6y9s07) — United States - [Clinician Concierge, RN](https://feeny.ai/job/clinician-concierge-rn-sevaro-united-states-nx36zh4v7ghb) — United States - [Licensing Specialist](https://feeny.ai/job/licensing-specialist-sevaro-united-states-a5v8pmtvx5j9) — United States