--- title: 'Manager of Physical Security at Abridge' canonical: 'https://feeny.ai/job/manager-of-physical-security-abridge-san-francisco-434r46f9yeq5' type: 'job' last_seen: '2026-10-30' --- # Manager of Physical Security at Abridge - **Company:** Abridge - **Location:** San Francisco, CA - **Compensation:** $150k–$170k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.ashbyhq.com/abridge/9fca445b-16e9-4a49-986f-f107a29b56ae ## Job description ## About Abridge Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings. Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output. Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025. We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh. ## The Role Abridge is at the leading edge of AI in healthcare, and our Physical Security & Life Safety program is built to match. We’re looking for an experienced Manager, Physical Security & Life Safety to own day-to-day operations at our San Francisco office and take an established program to the next level. You’ll lead our contract security team, run our employee safety programs, and be the person our people trust to keep them safe at work and on the way there. This position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is an opportunity to mature and scale a program that is already delivering results. You will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience. ## What You’ll Do - Owning physical security operations for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management - Managing the contract security guard force, including staffing schedules, post orders, patrol routes, escort services, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture - Developing and maintaining the office's life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness - Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions - Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures - Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives - Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms, owning vendor performance, standards, maintenance, and upgrades - Running employee safety programs, including in-person escorts, commute and neighborhood risk management, and employee safety monitoring. - Monitoring the local threat environment, including protests, demonstrations, and activism targeting the AI industry, and communicating timely guidance to employees. - Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness ## What You’ll Bring - 5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site-lead capacity - Hands-on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability - Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards - Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills - Comfort leading incident response for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed - Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms - Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards - Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership - Highly organized and self-directed, able to manage multiple priorities independently in a fast-paced, high-growth environment - Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies Bonus Points If… - Professional certification such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) - Experience working in a high-growth tech or healthcare company where the security program evolved alongside the business - Familiarity with workplace violence prevention programs and threat assessment methodologies - Background in emergency management (CPR/AED certification, CERT training, or equivalent) - Exposure to in house executive protection programs - Active participation in the Physical Security community and/or professional organizations This role is an in person role based in San Francisco, CA Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! ## Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @[abridge.com](http://abridge.com) email address. You can learn more about how to protect yourself from these types of fraud by referring to [this article](https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes). Please exercise caution and cease communications if something feels suspicious about your interactions. ## About Abridge ## Company Overview - **One-liner**: Abridge provides an enterprise-grade, purpose-built generative AI platform that transforms patient-clinician conversations into structured clinical notes and insights in real-time. - **Entity Type**: Private - **Headquarters**: San Francisco, California, United States (with office hubs in NYC and remote team members across North America) - **Founded**: 2018 - **Founders**: Shiv Rao, MD (CEO & Co-Founder), Tim Hwang (Co-Founder) ## Core Business - **Primary Industry**: Healthcare AI / Clinical Documentation & Workflow Automation - **Target Customers**: B2B; Enterprise Health Systems, Hospitals, Clinics, Revenue Cycle Management teams, Payers, and Life Sciences organizations. - **Mission**: To power deeper understanding in healthcare through purpose-built AI, restoring humanity back to the patient-clinician relationship. ## Products & Services - **Abridge AI Platform**: A single intelligence layer that works across the entire care journey. It includes pre-visit context gathering, real-time conversation capture during the encounter, and automated post-visit documentation, coding, and order generation. It integrates deeply with major EMR systems. - **Key Features**: Ambient AI documentation, clinical decision support, care gap identification, structured coding for billing, and "Linked Evidence" technology that maps AI-generated summaries to ground-truth data for verifiability. ## Market Standing - **Valuation/Revenue**: Revenue is reported at **$41 million** (annual). Total funding stands at **$757.5 million**. - **Key Metric**: Processes over **100 million conversations** annually and is trusted by **300+ health systems** including Kaiser Permanente, Johns Hopkins Medicine, Duke Health, and Yale New Haven Health. - **Notable Investors/Partners**: Led by IVP, Elad Gil, Lightspeed Venture Partners, Redpoint, and Spark Capital. Partners include major health systems. - **Growth Signals**: - Headcount of **406 employees** (+91% YoY growth). - Awarded **Best in KLAS for 2025 and 2026**. - Published research in Generative AI evaluation, including papers on confabulation elimination and performance metrics using GPT models. - Demonstrated impact metrics with partner health systems: 78% reduction in cognitive load, 86% reduction in documentation effort, 55% decrease in burnout, and 14% increase in wRVUs. ## Competitive Advantages - **Purpose-Built vs. General AI**: Their model is specifically trained for medical conversation, leading to higher accuracy and clinical quality (25% relative improvement in accuracy over GPT-5.5 as per their own studies). - **Linked Evidence**: A proprietary system that links every AI-generated summary back to the source audio or text, enabling clinician trust and auditability. - **Enterprise-Grade & EMR Integration**: Deep, real-time integration with major Electronic Medical Record systems, fitting directly into existing workflows. - **Strong Clinical & Research Backing**: Founded by a physician (Shiv Rao) and heavily invested in clinical evaluation, peer-reviewed studies, and transparent performance reporting. ## Strategic Focus - **Platform Expansion**: Moving from pure documentation to a broader "system of intelligence" that serves clinicians, nurses, revenue cycle teams, and payers. - **Patient-Centric Features**: Recently unveiled a "Patient-Centered Clinician Intelligence Platform" to improve the patient experience alongside clinical efficiency. - **Scale & Trust**: Focusing on onboarding the largest health systems in the US and proving ROI through clinical and operational impact metrics. ## Why Work Here - **High-Growth Environment**: The company is growing rapidly (91% headcount YoY), providing significant career advancement opportunities for early and tenured talent. The work is mission-driven, directly reducing burnout among clinicians. - **Culture**: The culture is grounded in core values: *Honor Humanity*, *Choose Action*, and *Help Others Win*. They emphasize a blameless culture, reduction of cycle time, and continuous improvement. - **Work Model**: They operate "builder hubs" in **San Francisco (HQ)** and **New York City** where engineering and product teams are expected to work in a hybrid model for collaboration. Other roles are open to remote across the US. - **Compensation & Benefits**: - Competitive salary and **equity** for all employees. - Comprehensive health plans, generous HSA contributions, 401(k) matching. - Family-forming benefits, paid parental leave, and a sabbatical program. - Lifestyle wallet, personal device allowance, and mental health support. - Strong emphasis on transparency and employee well-being. - **Differentiator**: You’ll be working on a tangible problem that directly improves the lives of clinicians and patients, with cutting-edge generative AI technology in a healthcare setting. The company is a market leader (Best in KLAS) and has the backing of top-tier VCs and health systems. ## Sources 1. [abridge.com/about](https://www.abridge.com/about) 2. [abridge.com](https://www.abridge.com/) 3. [abridge.com/life-at-abridge](https://www.abridge.com/life-at-abridge) 4. [linkedin.com/company/abridgehq](https://www.linkedin.com/company/abridgehq) 5. [jobs.ashbyhq.com/abridge](https://jobs.ashbyhq.com/abridge) ## Other roles at Abridge - [Revenue Operations Manager](https://feeny.ai/job/revenue-operations-manager-abridge-united-states-a40fyfhbq2mw) — United States - [Leadership Recruiter](https://feeny.ai/job/leadership-recruiter-abridge-san-francisco-5fs0ww6rsvvy) — San Francisco, CA - [Growth Marketing](https://feeny.ai/job/growth-marketing-abridge-san-francisco-nbyb289zp1cw) — San Francisco, CA - [Finance & Strategy Lead](https://feeny.ai/job/finance-strategy-lead-abridge-san-francisco-8vs72rt8czmc) — San Francisco, CA - [Head of Customer Support](https://feeny.ai/job/head-of-customer-support-abridge-united-states-ngxw7qm853v6) — United States - [Clinical Success Director](https://feeny.ai/job/clinical-success-director-abridge-united-states-kwhp8x275nan) — United States - [Clinical Success Manager - Federal](https://feeny.ai/job/clinical-success-manager-federal-abridge-united-states-z9nszh60s87a) — United States - [GTM Strategy Lead](https://feeny.ai/job/gtm-strategy-lead-abridge-chicago-e25gqj88dmk0) — Chicago, IL - [People Operations Generalist](https://feeny.ai/job/people-operations-generalist-abridge-san-francisco-2rq051dx29pb) — San Francisco, CA - [Member of Product Staff, Life Sciences](https://feeny.ai/job/member-of-product-staff-life-sciences-abridge-san-francisco-j9a7jaq18722) — San Francisco, CA