---
title: 'Manager, Patient Retention at Kailera Therapeutics, Inc.'
canonical: 'https://feeny.ai/job/manager-patient-retention-kailera-therapeutics-inc-waltham-tewqr6aad1a2'
type: 'job'
last_seen: '2026-11-07'
---

# Manager, Patient Retention at Kailera Therapeutics, Inc.

- **Company:** Kailera Therapeutics, Inc.
- **Location:** Waltham, MA
- **Compensation:** $127k–$155k
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/kailera/jobs/5455459008

## Job description

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions.

We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team.

What You’ll Do:

As the Manager, Patient Retention, you will serve as the ultimate operational safeguard for our clinical trial data integrity by actively combating participant dropouts and attrition bias. In this high-impact role, you will monitor early warning systems, tracking eCOA alerts, compliance trends, and site performance metrics in real time. You will act as the vital bridge between Kailera Medical, our CRO partners (IQVIA), and regional CRAs to deploy immediate, tactical interventions for at-risk participants. By turning data insights into rapid clinical action, you will directly protect the statistical power of our landmark GLP-1 pipelines.

Required location: Waltham, MA (hub-based, onsite 3-4 days per week)

Responsibilities:

- Monitor and analyze eCOA data portals, weekly compliance logs, and IRT alerts daily to identify early warning signs of participant non-compliance or potential withdrawal
- Develop and execute proactive, study-wide retention strategies and site-facing communication frameworks to mitigate visit fatigue and protocol discontinuations
- Coordinate joint Kailera/CRO site outreach alongside IQVIA operational leads to provide direct, targeted support to struggling or high-risk clinical sites
- Maintain and optimize the internal clinical trial retention tracker, giving leadership and Medical Monitors (MM) immediate, real-time visibility into active retention risks and resolution
- Design and distribute high-value site tools, patient counseling cheat sheets, and educational resources regarding the non-linear nature of GLP-1 weight loss journeys
- Conduct comprehensive analyses on participant withdrawals to uncover root causes, adjust retention strategies, and clean up historical EDC data

Required Qualifications:

- 3–5 years of progressive clinical research experience within biotech, pharma, or a major CRO (e.g., as a CRA, Lead Study Coordinator, or Clinical Operations Project Manager)
- Advanced proficiency working with critical clinical trial technologies, specifically Electronic Data Capture (EDC), IRT, and eCOA dashboard environments
- Proven ability to synthesize complex operational metrics and patient data trends into immediate, actionable risk-mitigation workflows
- Exceptional interpersonal and relationship-management skills, with a track record of successfully navigating high-stakes conversations with PIs, coordinators, and external vendors
- A proven ability to thrive, self-direct, and execute with precision in a fast-paced, fluid, and entrepreneurial startup culture
- Strong emotional intelligence and a solutions-oriented mindset to counsel clinical teams through real-world patient logistics and retention challenges

Preferred Qualifications:

- Direct operational experience working on Phase 2 or Phase 3 GLP-1, metabolic, or obesity clinical trials
- Prior experience managing complex protocol work alongside large-scale tier-1 CROs

Education:

Bachelor’s degree in life science discipline, healthcare administration, or equivalent practical clinical research experience Salary Range $127,000—$155,000 USD

For Full Time Roles: This range represents the company’s good-faith estimate of the salary at the time of posting. Actual pay may vary based on experience, skills, qualifications, location, and internal equity. We also offer comprehensive health coverage, flexible time off, paid holidays, and a year-end shutdown. Enjoy a monthly wellness stipend, generous 401(k) match, tuition reimbursement, commuter benefits, disability and life insurance, plus annual bonus opportunities and equity grants—because your well-being and future matter to us.

## EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:

Kailera Therapeutics, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including traits historically associated with race, such as hair texture and protective hairstyles), color, creed, religion (including religious dress and grooming practices), national origin, ancestry, citizenship status, age (40 and over), sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, reproductive health decisions, domestic victim status, political affiliation, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

E-Verify:

Kailera Therapeutics, Inc. uses E-Verify to confirm the identity and employment eligibility of all new hires.

#LI-Hybrid

## About Kailera Therapeutics, Inc.

## Company Overview
- **One-liner**: Kailera Therapeutics is an advanced clinical-stage biotechnology company developing a diversified pipeline of GLP-1‑based therapies for obesity and overweight.
- **Entity Type**: Private (clinical stage; in‑licensed through a strategic collaboration with Jiangsu Hengrui Pharmaceuticals)
- **Headquarters**: Waltham, Massachusetts, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Biotechnology / Obesity therapeutics
- **Target customers**: B2B (pharma partnerships) and ultimately patients and healthcare providers managing obesity and overweight
- **Mission**: To give people the power to restore their health and transform their lives by delivering category‑leading obesity management medications. [kailera.com/about-us](https://www.kailera.com/about-us/)

## Products & Services
Kailera’s pipeline is designed to address diverse unmet needs in obesity care, building on clinical data from Hengrui’s trials in China. All candidates are in‑licensed from Hengrui with exclusive rights outside China, Hong Kong, Macau and Taiwan.

- **Ribupatide (KAI‑9531)** – Once‑weekly injectable GLP‑1/GIP receptor dual agonist peptide; currently in a global Phase 3 program.
- **Ribupatide oral tablet** – Once‑daily oral formulation of the dual agonist.
- **KAI‑7535** – Oral small‑molecule GLP‑1 receptor agonist (clinical stage).
- **KAI‑4729** – Once‑weekly injectable GLP‑1/GIP/glucagon receptor tri‑agonist (clinical stage).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding – not publicly available; revenue – none (pre‑commercial). Pipeline lead in Phase 3.
- **Notable Investors / Partners**: Jiangsu Hengrui Pharmaceuticals Co., Ltd. (strategic collaboration and in‑licensing partner). Leadership team includes veterans from Cerevel Therapeutics, Translate Bio, Bain Capital Life Sciences, Amgen, Frazier Life Sciences, and AbbVie. [kailera.com/leadership](https://www.kailera.com/leadership/)
- **Growth Signals**:
  - Ribupatide clinical data presented at the American Diabetes Association (ADA) 2026.
  - Global Phase 3 program underway for ribupatide.
  - Multiple clinical‑stage candidates (oral, small molecule, tri‑agonist) targeting different patient needs.
  - Active hiring with 29 open positions (as of mid‑2026) across R&D, clinical, supply chain, regulatory, and corporate functions. [job-boards.greenhouse.io/kailera](http://job-boards.greenhouse.io/kailera)

## Competitive Advantages
- **Diversified modality pipeline**: Injectable dual agonist, oral formulation, oral small molecule, and tri‑agonist – covering a broad range of patient preferences and treatment stages.
- **Cross‑border development acceleration**: Access to Hengrui’s clinical data from China informs and de‑risks global trials.
- **World‑class leadership**: CEO Ron Renaud (former CEO of Cerevel and Translate Bio, both acquired by AbbVie and Sanofi respectively). CMO Scott Wasserman, M.D. (former CEO of Latigo Biotherapeutics, former Amgen VP leading metabolic and cardiovascular portfolios). Commercial and operational executives from top pharma. [kailera.com/leadership](https://www.kailera.com/leadership/)
- **Obesity‑first focus**: Pipeline deliberately built for the chronic, progressive nature of obesity, aiming to address the gap for greater weight loss and higher‑BMI patients.

## Strategic Focus
Kailera’s immediate priority is advancing ribupatide through Phase 3 to regulatory submission while progressing the earlier‑stage oral and tri‑agonist programs. The company aims to “elevate the next era of obesity care” by delivering multiple options for patients no matter where they are in their treatment journey. [kailera.com/](https://www.kailera.com/)

## Why Work Here
- **Culture (“Kai Values”)**: Emphasizes courage, collaboration, compassion, and commitment. The team operates with entrepreneurial spirit, transparency, and a patient‑centered mission. [kailera.com/join-our-team](https://www.kailera.com/join-our-team/)
- **Work Model**: Hybrid and remote options available – many roles are based in Waltham, MA, but some (e.g., Statistical Programming, Clinical Quality Assurance) are listed as US‑Remote.
- **Notable Perks**: Purpose‑driven work in a fast‑growing therapeutic area; opportunity to work with top industry veterans; exposure to a pipeline that spans multiple cutting‑edge modalities (injectable, oral, small molecule).
- **Growth Opportunity**: With 29 open positions across all levels (Associate Director to Senior Director), the company is scaling rapidly, offering significant career advancement in a high‑impact field.

## Sources
1. [kailera.com](https://www.kailera.com/)
2. [kailera.com/about-us](https://www.kailera.com/about-us/)
3. [kailera.com/leadership](https://www.kailera.com/leadership/)
4. [kailera.com/join-our-team](https://www.kailera.com/join-our-team/)
5. [job-boards.greenhouse.io/kailera](http://job-boards.greenhouse.io/kailera)

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