---
title: 'Manager, Product Design: Application Observability at New Relic'
canonical: 'https://feeny.ai/job/manager-product-design-application-observability-new-relic-hyderabad-b68nqh8hghgv'
type: 'job'
last_seen: '2026-09-22'
---

# Manager, Product Design: Application Observability at New Relic

- **Company:** New Relic
- **Location:** Hyderabad, India
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-09-22
- **Apply:** https://job-boards.greenhouse.io/newrelic/jobs/5395118008

## Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

## Your opportunity

New Relic is hiring an on-site design manager for our Hyderabad team, leading design for Application Performance Monitoring (APM) and Log Management — two of the platform's most used products. APM gives engineering teams full-stack visibility across their applications: connecting traces, metrics, and infrastructure data so they can find what's breaking and understand why. Log Management is where engineers go to make sense of raw data at scale — ingesting, parsing, and querying log data across their entire stack, without the operational overhead of managing it separately. These are the products engineers open when something is on fire, which means the design work is high-stakes and high-visibility.

This is an on-site role in Hyderabad. Many of the engineers and product managers you'll partner with are there too, and being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also work closely with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job, not an afterthought.

You'll manage a small team of designers, own the quality of design work across APM and Logs, and stay close enough to the craft to contribute directly when it matters. If you've led a small design team on complex technical products and want clear ownership of both the work and the people — this is that role.

## What you'll do

- Manage and develop your designers — run consistent 1:1s including regular career development conversations, give direct and specific feedback, set clear expectations for each person, and invest in their growth. Build a team culture where people feel they belong and different perspectives are welcome. You'll represent your team in calibration conversations and advocate for their work and careers within the broader design org.
- Own design quality across APM and Logs — review work critically, raise problems before they reach partners, and make sure the team is solving the right problems at the right level of craft. You're accountable for what ships.
- Keep the user's perspective in the conversation — design managers at New Relic are the voice of the user in product and engineering discussions. You bring user needs and research insights into roadmap conversations, not just design reviews.
- Partner with PM and Engineering — work with your product and engineering counterparts as a peer. Hold the design perspective, push back when the direction needs it, and communicate design's value in terms of outcomes the business tracks: adoption, retention, time to value.
- Keep the team focused and on track — manage incoming work, maintain visibility into what's in flight, help the team balance competing priorities, and set clear expectations with PM and Engineering partners about what's possible and when.
- Help your team use AI well — stay curious about tools like Figma AI, Claude, and Gemini and how they can help your designers work better: faster exploration, smarter prototyping, better research synthesis. You don't need to be an expert, but you're not slowing down experimentation either.
- Contribute IC design work when the work calls for it — you're an experienced designer, and there are moments where the team needs your hands on a problem. Roll up your sleeves when it's the right call; delegate when it isn't.
- Hire well — contribute to recruiting when the team has open roles. Use each hire to bring in diverse perspectives and backgrounds, and build the kind of team where different viewpoints make the work better.
- Connect Hyderabad to the rest of the design org — bridge your team to design, product, and engineering partners in the US and Spain. Apply New Relic's design standards and practices locally, and make sure your team isn't working in isolation from the broader design org direction.

This role requires

- 8+ years of product design experience, with meaningful time on technically complex B2B or enterprise software — products with data-dense interfaces, technical users, and real stakes in production
- 2–4 years of direct people management — you've run 1:1s, given honest performance feedback, and developed designers at different career stages
- Experience working across time zones — comfortable with async communication and able to build real working relationships with partners you won't always be in the same room as
- A clear design point of view and the confidence to use it — you can evaluate work, give specific feedback, and hold a position with a PM or engineering partner who pushes back
- Strong written and verbal communication in English — this is a distributed org and clear communication is how work stays connected across it
- A portfolio showing your design process and how you reason through hard problems — not just finished screens, but how you think and what tradeoffs you made

Bonus points if you have

- Experience with APM, log management, observability, or similar developer-facing infrastructure products
- Familiarity with design systems and when to work within them vs. when to push on them
- Experience hiring and growing a design team over time, not just managing a steady state
- Hands-on curiosity with AI tools — Figma AI, Claude, Gemini, and others — in your own workflow or helping your team adopt them
- Comfort prototyping with code or code-adjacent tools — Cursor, v0, Replit, or similar

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

## About New Relic

## Company Overview
- **One-liner**: New Relic provides an intelligent observability platform that helps engineers monitor, troubleshoot, and optimize their software, infrastructure, and AI applications in real time.
- **Entity Type**: Private (acquired by Francisco Partners and TPG in a $6.5 billion take-private deal in 2024; formerly public on NYSE under ticker NEWR)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2008
- **Founders**: Lew Cirne

## Core Business
- **Primary industry**: Observability Platform / Application Performance Monitoring (APM) / Software Development
- **Target customers**: B2B, serving engineering and IT teams at enterprises, SMBs, and digital-native companies across industries.
- **Mission statement**: Eliminate interruptions for digital business.

## Products & Services
- **[New Relic Intelligent Observability Platform](https://newrelic.com/)**: A unified, full-stack SaaS platform that ingests metrics, events, logs, and traces (MELT) to provide end-to-end visibility. Includes APM, infrastructure monitoring, digital experience monitoring (RUM), logs, security, and AI-powered observability.
- **[New Relic AI](https://newrelic.com/)**: A generative AI assistant that helps engineers trace agent reasoning to code execution, identify hallucinations, control AI costs, and accelerate root cause analysis.
- **[AI and Agentic Monitoring](https://newrelic.com/)**: Dedicated capabilities to monitor AI models, agents, and LLM interactions in real time, correlating agent behavior with underlying microservices.
- **[New Relic CodeStream](https://newrelic.com/)**: Extends observability and code collaboration directly into popular development environments (IDEs).
- **Vulnerability Management & Security**: Unified vulnerability management with production impact scoring and AI-driven prioritization, plus IAST and SAP monitoring.
- **800+ pre-built integrations** with cloud services (AWS, Azure, GCP), Kubernetes, Docker, serverless frameworks, and 11 programming languages.

## Market Standing
- **Valuation**: Acquired for approximately **$6.5 billion** in 2024 by Francisco Partners and TPG.
- **Key Metric**: **$925.6M annual revenue** (as of the acquisition); **~2,400 employees** (as of March 31, 2024); **16,000+ paying customers**.
- **Notable Investors/Partners**: Francisco Partners, TPG; major customers include adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill.
- **Growth Signals**:
  - Named a **Leader in the 2025 Gartner Magic Quadrant for Observability Platforms** (12-time Leader).
  - **2.4 trillion data points queried per minute**, 5 billion data points ingested per minute, 3.1+ exabytes of data annually, 333+ billion web requests served daily with a median response time of 60ms.
  - Integrated with **NVIDIA NIM** to accelerate AI adoption and ROI.
  - Launched **Instant Observability**, the industry’s largest open-source integration ecosystem.
  - Job posting trends show **+35.3% quarterly growth** (as of mid-2025).

## Competitive Advantages
- **Unified platform**: Single platform for metrics, events, logs, and traces — no separate databases required, reducing complexity and cost.
- **Usage-based consumption pricing**: First in the industry to move away from host-based pricing; offers a **100 GB free tier per month** and $0.35/GB beyond, making it accessible to startups and large enterprises alike.
- **AI-native observability**: Deep integration of generative AI for root cause analysis, cost control, and hallucination detection — a differentiator in the observability market.
- **Massive data scale**: Proven ability to handle exabyte-scale telemetry with sub-60ms median query response times.
- **Open-source ecosystem**: 770+ integrations and open-source agents, fostering community and reducing vendor lock-in.

## Strategic Focus
- **AI and Agentic Monitoring**: Prioritizing capabilities to monitor and optimize AI agents, LLMs, and agentic workflows as enterprises adopt AI at scale.
- **Expanding the free tier and consumption model**: Driving adoption by lowering barriers for engineers and startups, converting them into paying customers.
- **Enterprise security and governance**: Deepening vulnerability management, IAST, and security integrations to meet enterprise compliance needs.
- **Global expansion**: 17 offices worldwide including Barcelona, Bengaluru, Berlin, Dublin, London, Melbourne, Munich, Paris, Portland, San Francisco, Seoul, Singapore, Sydney, Tel Aviv, Tokyo, and Zurich.

## Why Work Here
- **Culture**: Known for "The Relic Way" — six core values: Customer Forever, One Team, Competitive Spirit, Technical Excellence, Challenger Mindset, and Results Driven. Emphasizes diversity, equity, and inclusion with five Employee Resource Groups (Access, Rainbow Relics, Relics of Color, Veterans@NewRelic, Women@NewRelic).
- **Work environment**: Supports **flex work arrangements** (remote/hybrid options available depending on role and location).
- **Total rewards**: Competitive pay, career development programs, professional training, generous paid time off, family healthcare, paid parental leave, emotional support assistance, NRgize wellness funds, and perks & discounts.
- **Recognition**: Named one of *Fortune*’s Best Workplaces in Technology™ (2022), *PEOPLE* Magazine’s Companies That Care (2022, 2023), and *Inc.*’s Best-Led Companies (2021). Ranked among the greenest companies by *U.S. News & World Report* (2023).
- **Engineering culture**: High technical bar with emphasis on innovation at massive scale. Engineers work on challenges involving 2.4 trillion queries per minute and exabyte-scale data pipelines. Active blog and community engagement.
- **Active hiring**: 69 active job postings (as of mid-2025) with roles in engineering, sales, AI, data science, and compliance.

## Sources
1. [New Relic Official Website](https://newrelic.com/)
2. [New Relic Careers Page](https://newrelic.com/careers)
3. [New Relic Company Fact Sheet (PDF)](https://newrelic.com/sites/default/files/2024-08/Final_Fact_Sheet_08_28_24.pdf)
4. [New Relic Culture Page](https://newrelic.com/about/culture)
5. [New Relic LinkedIn Profile](https://www.linkedin.com/company/new-relic-inc-)

## Other roles at New Relic

- [Senior Solutions Consultant](https://feeny.ai/job/senior-solutions-consultant-new-relic-bangkok-re6t4awcy56n) — Bangkok, Thailand
- [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-new-relic-bengaluru-qfy9y3x3397q) — Bengaluru, India
- [Manager, Product Design: AI Products](https://feeny.ai/job/manager-product-design-ai-products-new-relic-bengaluru-apvkeep2d5zy) — Bengaluru, India
- [Account Executive - Mid-Enterprise Sales](https://feeny.ai/job/account-executive-mid-enterprise-sales-new-relic-atlanta-3cy9gg0jxkte) — Atlanta, GA / Boston, MA / New York City New York, United States
- [Senior Product Marketing Manager (Logs)](https://feeny.ai/job/senior-product-marketing-manager-logs-new-relic-new-york-city-new-york-dt89t63p5sdy) — New York City New York, United States
- [Senior Revenue Operations Manager - GTM Systems and Automation](https://feeny.ai/job/senior-revenue-operations-manager-gtm-systems-and-automation-new-relic-dublin-zw9qyphpmcbv) — Dublin, Ireland
- [Senior Legal Counsel](https://feeny.ai/job/senior-legal-counsel-new-relic-london-d8g0at91aeg0) — London, United Kingdom
- [Senior Revenue Operations Manager - GTM Systems and Automation](https://feeny.ai/job/senior-revenue-operations-manager-gtm-systems-and-automation-new-relic-atlanta-48cz5gs79e86) — Atlanta, GA / Portland Oregon, United States / San Francisco, CA / Toronto, Canada
- [Senior Revenue Operations Manager - GTM Business Planning](https://feeny.ai/job/senior-revenue-operations-manager-gtm-business-planning-new-relic-atlanta-kq8bvvtqbfwk) — Atlanta, GA / Portland Oregon, United States / San Francisco, CA / Toronto, Canada
- [Senior Revenue Recognition Accountant](https://feeny.ai/job/senior-revenue-recognition-accountant-new-relic-san-francisco-41jabemvz57w) — San Francisco, CA