--- title: 'Manager, Quality & Safety (Schaumburg, IL area) at Fictiv' canonical: 'https://feeny.ai/job/manager-quality-safety-schaumburg-il-area-fictiv-schaumburg-b9qm9wnmhqf3' type: 'job' last_seen: '2026-09-11' --- # Manager, Quality & Safety (Schaumburg, IL area) at Fictiv - **Company:** Fictiv - **Location:** Schaumburg, IL - **Posted:** 2026-08-07 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/fictiv/jobs/8689266002 ## Job description ## About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. MISUMI Americas Manager, Quality & Safety Schaumburg, IL | Hybrid | Full-Time MISUMI Americas is looking for a Manager, Quality & Safety to build and run the quality and safety backbone of our operations — based full-time out of our Schaumburg, IL office. This is a hands-on leadership role for someone who wants to own a program end to end: lead a team of Supplier Quality Engineers, steward our Quality Management System, run the QC Lab down the hall, and stand up a real Safety Management Program across our U.S. and Mexico facilities. As a newly established organization, you'll help build the quality and safety framework we scale on for years to come. ## Why Schaumburg This role is based on-site at our Schaumburg, IL office, home to the QC Lab you'll operate and the team you'll lead in person. We're looking for candidates who want to be in the building — walking the lab floor, sitting down with your SQEs, and being physically present for audits, inspections, and safety walkthroughs. If you're local to the Chicago area or ready to relocate to Schaumburg, this role is built for you. ## What You'll Own Supplier Quality Engineering - Directly manage a team of Supplier Quality Engineers — hiring, onboarding, performance reviews, and career development. - Set goals for each SQE tied to organizational quality objectives; run regular 1:1s and performance check-ins. - Coach SQEs on supplier communication, corrective action follow-through, and audit execution. - Own the end-to-end Supplier Quality program — manufacturing partner onboarding, ongoing monitoring, and continuous improvement. - Review and approve corrective action responses (CARs) escalated by SQEs, ensuring root cause rigor and effective closure. - Establish manufacturing partner quality KPIs and present performance trends to senior leadership. Quality Management System (QMS) - Keep the QMS relevant and valuable — supporting efficiency, effectiveness, and compliance with customer, industry, and regulatory requirements. - Continually identify and address risks and opportunities, using the QMS as a core risk management tool. - Maintain compliance with ISO 9001 and any other standards we're registered to or claim compliance with. - Evaluate, recommend, and drive continuous improvement of the QMS as our organization evolves. - Manage internal and external audits, including audit primers so every auditee is prepared. - Integrate customer-specific requirements into our QMS and keep documentation simple, current, and effective. - Evaluate and implement standardized document management systems (e.g., Intellect for internal document control, our supplier portal for supplier-facing documentation). - Partner with PeopleOps on training material and verify training effectiveness. - Own the delivered quality (claims) KPI and drive improvement; deliver annual quality awareness training. Quality Control (QC) - Oversee calibration across MISUMI sites via external calibration service providers. - Run the QC Lab in Schaumburg — evaluating customer returns and supporting inspection activities to eliminate escaping defects. Safety - Stand up a Safety Management Program for MISUMI Americas, covering our facilities in the U.S. and Mexico, in partnership with existing safety SMEs in Mexico, including safety documentation, training, inspections, audits, and risk assessments; incident and near-miss investigation with follow-through on corrective actions; and statutory safety reporting (City, County, State, Federal). - Ensure job safety analyses are conducted and documented at every MISUMI Americas location. - Develop and lead Emergency Response Teams across MISUMI Americas locations. - Serve as our U.S. OSHA subject matter expert, liaising with Mexico NOM SMEs. - Own safety KPIs and drive improvement; manage safety data sheets for hazardous materials at all U.S. and Mexico sites. - Ensure compliance with local environmental codes, control subcontractor safety performance, and evaluate the case for ISO 14001 / ISO 45001 registration. ## What You Bring - B.S. in an Engineering discipline (Mechanical Engineering preferred). - 5+ years in a quality management role. - A results-oriented, data-driven, self-directed approach — comfortable using a process approach and risk-based thinking to drive real change. - Strong verbal and written communication skills, with the ability to collaborate across the organization and with suppliers and customers. - Experience in a quickly scaling organization, with demonstrated agility through unplanned change. - A blend of tactical pragmatism and strategic thinking. - Hands-on experience with ISO 9001 audits; familiarity with AS9100, ISO 13485, or IATF 16949 is a strong plus. The Details - Location: Schaumburg, IL — this is an on-site role. - Travel: roughly 26–50% annually (about 30% typical), both domestically and internationally, for team meetings, offsites, customer visits, and supplier visits. - Physical requirements: routine sitting, walking, talking, hearing, keyboard/hand use, and occasional stooping, kneeling, crouching, twisting, crawling, reaching, and stretching. - Compensation: $125,000–$140,000 per year, based on experience. - Benefits: comprehensive medical and dental coverage, 401(k) plan, and generous PTO and leave programs. Ready to Build This With Us? If you want ownership over a quality and safety program — not just a seat in one — and you're ready to do that work in person from our Schaumburg office, we'd like to hear from you. We’re actively seeking teammates who: - Bring diverse perspectives and experience to our culture and company. - Excel at being part of a strong, empathetic team. - Thrive in an environment emphasizing respect, honesty, collaboration, and growth. - Have an ‘always learning’ mindset that celebrates learning, not just wins. - Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. ## About Fictiv ## Company Overview - **One-liner**: Fictiv provides a digital operating system for custom manufacturing, connecting product creators with a global network of vetted manufacturers to source custom mechanical parts quickly and efficiently. - **Entity Type**: Private (Series E, last funding round May 2022) - **Headquarters**: San Francisco, California, United States, with additional offices in Guangzhou, China; Phoenix, Arizona; Pune, India; and Bengaluru, India - **Founded**: 2013 - **Founders**: Dave Evans and Nathan Evans ## Core Business - **Primary industry**: Custom manufacturing / Digital supply chain services - **Target customers**: B2B, serving early-stage startups to Fortune 500 enterprises across industries such as automotive, medical devices, robotics, and consumer electronics - **Mission / Purpose**: “To enable product creators to innovate” by building the world’s operating system for custom manufacturing – making it possible to build hardware at the speed of software. ## Products & Services - **Digital Manufacturing Platform**: An integrated online system for quoting, design for manufacturability (DFM) feedback, order management, and real-time tracking. Supports 3D printing, CNC machining, injection molding, and urethane casting, with lead times as fast as 1–2 days. - **Global Manufacturing Network**: A managed network of manufacturing partners across the U.S., Mexico, India, China, and Japan, offering supply chain resilience and regional sourcing flexibility. - **Technical Program Management**: Hands-on support from Fictiv engineers and program managers to guide customers from prototype through full-scale production. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – $200M (as of Series E in May 2022) - **Notable Investors/Partners**: Includes Honeywell, Intel, Bill Gates (via Gates Frontier), and other institutional investors [fictiv.com](https://www.fictiv.com/about-us) - **Growth Signals**: - Over 35 million parts manufactured to date [fictiv.com](https://www.fictiv.com/) - Served more than 5,000 companies - Expanded to four global Centers of Excellence (U.S., Mexico, India, China) to reduce supply chain risk - Active hiring across engineering, sales, and operations (51 active jobs on Greenhouse as of mid-2026) ## Competitive Advantages - **Digital-first OS for manufacturing**: Combines an automated quoting and DFM engine with a vetted global network, reducing the typical friction of custom part sourcing. - **Speed and traceability**: Parts delivered in as fast as 24 hours, with full traceability and trackability at every step. - **Global, multi-region supply chain**: Customers can choose supply regions (U.S., Mexico, India, China, Japan) to mitigate geopolitical and logistics risk. - **Enterprise-grade quality management**: Integrated quality control and program management support, appealing to Fortune 500-level production requirements. ## Strategic Focus - **Scaling global manufacturing hubs**: Expanding in-region Centers of Excellence to offer faster, lower-risk production close to customers. - **AI and automation**: Using artificial intelligence to accelerate quoting, DFM feedback, and supply chain decisions (including in employment decisions for internal operations). - **Deepening enterprise relationships**: Targeting large OEMs and regulated industries (medical, aerospace, automotive) with compliance and traceability features. - **Platform ecosystem**: Enhancing the digital platform with new materials, finishes, and real-time analytics to further reduce time-to-market for hardware innovators. ## Why Work Here - **Culture & values**: Emphasizes a “Service Mentality” (value #2), collaboration, diversity, and autonomy. Described as a passionate team across multiple global offices. - **Work policy**: Remote-friendly environment with systems to keep distributed teams connected. Offices in San Francisco, Guangzhou, Phoenix, Pune, and Bengaluru. - **Perks and benefits**: - Monthly virtual work stipend - Wellness perks - Paid volunteer days - Learning and development stipend (Udemy Business courses, continued education stipends) - Leadership coaching for high performers - Paid parental leave - Equity options - **Engineering culture**: Access to modern tools (Salesforce, data engineering, integrations) and direct exposure to executive leadership; strong focus on career growth and autonomy. ## Sources 1. [Fictiv Careers Page](https://www.fictiv.com/careers) 2. [Fictiv Main Website](https://www.fictiv.com/) 3. [Fictiv About Us Page](https://www.fictiv.com/about-us) 4. [Crunchbase – Fictiv](https://www.crunchbase.com/organization/fictiv) 5. [Greenhouse Job Board – Fictiv](http://job-boards.greenhouse.io/fictiv) ## Other roles at Fictiv - [Lead Security Engineer](https://feeny.ai/job/lead-security-engineer-fictiv-oakland-5379axbgk9rm) — Oakland, CA - [Lead Security Engineer](https://feeny.ai/job/lead-security-engineer-fictiv-schaumburg-71wvvqvjxf07) — Schaumburg, IL - [Marketing Content Writer](https://feeny.ai/job/marketing-content-writer-fictiv-united-states-4zyyc9zkhc0v) — United States - [IT Operations Engineer](https://feeny.ai/job/it-operations-engineer-fictiv-bengaluru-vzw2y7vyt1pb) — Bengaluru, India - [Deputy General Manager](https://feeny.ai/job/deputy-general-manager-fictiv-bengaluru-neaq4k2tvq71) — Bengaluru, India - [Senior Recruiter](https://feeny.ai/job/senior-recruiter-fictiv-united-states-z4jq0bw9ytxt) — United States - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-fictiv-oakland-w698sb7cfd9a) — Oakland, CA - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-fictiv-united-states-n8qe4z7kckg3) — United States - [Senior Account Executive - Strategic Sales](https://feeny.ai/job/senior-account-executive-strategic-sales-fictiv-united-states-2mg5rh7q666h) — United States - [Product Manager - Chicago, IL](https://feeny.ai/job/product-manager-chicago-il-fictiv-schaumburg-apza30ets6a4) — Schaumburg, IL