--- title: 'Manager, Regulatory Operations at Airwallex' canonical: 'https://feeny.ai/job/manager-regulatory-operations-airwallex-united-states-san-francisco-ca-jk51ekbmvt1j' type: 'job' last_seen: '2026-10-21' --- # Manager, Regulatory Operations at Airwallex - **Company:** [Airwallex](https://feeny.ai/companies/airwallex) - **Location:** United States / San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.ashbyhq.com/airwallex/071a1daa-4dba-48dd-891c-f7f7848add3b ## Job description ## About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our[operating principles](https://www.airwallex.com/en-us/operating-principles) to see it in full. ## About the team The Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It’s a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment. ## What you'll do As Manager, Regulatory Operations, US, you will help build and operate the framework that turns complex regulatory and partner obligations into real, tested, and well-evidenced controls across Airwallex's US-licensed entities and products. You will sit within Regulatory Legal & Compliance and work closely with Regulatory Compliance, Regulatory Legal, Risk, Product, Operations, Finance, and external financial partners to strengthen a control environment that is practical, scalable, and regulator-ready. This role is hands-on and execution-focused: you will not just interpret rules, you will help design, implement, and continuously improve the controls, documentation, and reporting that demonstrate we are meeting our obligations day to day. You will be based in the United States and work closely with stakeholders across the broader global organization. This role is based in San Francisco or New York. Responsibilities: - Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities, translating those obligations into clear governance, controls, and execution requirements. - Manage the end-to-end design and implementation of key regulatory and partner controls, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems. - Build and maintain regulator- and partner-ready documentation for your control scope, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking. - Engage with third parties such as regulators, auditors, and financial partners in connection with inquiries relating to controls, confidently explaining our obligations, control architecture, and how specific controls operate in practice. - Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements in the US by coordinating responses, curating consistent evidence packages, maintaining exam-ready documentation, and partnering with Regulatory Compliance and Regulatory Legal. - Contribute to the design and operation of US regulatory reporting and obligations governance, ensuring that what must be reported, by whom, when, and from which systems is clearly defined and appropriately controlled. - Identify gaps, inconsistencies, or duplication in obligations, controls, and evidence across the US, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact. - Help establish consistent obligations-management practices that can scale with Airwallex’s US business and align with the broader global regulatory operating model. ## Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, payments, or fintech company. - Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting. - Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams. - Strong project management skills, with a track record of driving cross-functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk. - Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam-ready materials. - Comfort operating in a fast-moving, high-standards environment with evolving priorities and meaningful cross-functional ownership, consistent with Airwallex’s broader operating model. ## Preferred qualifications - Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech business models. - Prior exposure to US regulators and regulatory frameworks, including FinCEN, state financial regulators, the CFPB, or other relevant federal and state authorities, as well as US bank or card scheme partners on control or reporting topics. - Experience building or enhancing obligations registers, control libraries, regulatory reporting operating models, or similar second-line compliance infrastructure. - Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale. - Relevant professional certifications, such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit-related education. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @[airwallex.com](http://airwallex.com) email address. Please apply only through [careers.airwallex.com](http://careers.airwallex.com) or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. ## Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. ## About Airwallex ## Company Overview - **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI. - **Entity Type**: Private (Series G) - **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia - **Founded**: 2015 - **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li ## Core Business - Primary industry: Financial Services / Payments / Fintech Infrastructure - Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally - Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses. ## Products & Services - **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets. - **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries. - **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams. - **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements. - **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows. - **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products. - **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets. ## Market Standing - **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round). - **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025. - **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN. - **Growth Signals**: - US$287 billion in global payments processed (USD). - 92% of transfers settled same-day, 50% processed instantly. - Over 85 financial licenses and registrations globally. - Team of ~2,300 people across 27 offices internationally. - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth. ## Competitive Advantages - Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions. - Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors. - Deep AI integration across the platform to automate financial operations and provide intelligent insights. - Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry. - Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings. ## Strategic Focus - Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform). - Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore). - Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together." - Deepen product capabilities to automate financial operations end-to-end for global businesses. ## Why Work Here - High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments. - Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN. - Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations. - Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products. - Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech." ## Sources 1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are) 2. [airwallex.com - Global Platform](https://www.airwallex.com/global) 3. [careers.airwallex.com](https://careers.airwallex.com/) 4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex) 5. 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