---
title: 'Manager, Resource Optimization & Employer Value at Wellist'
canonical: 'https://feeny.ai/job/manager-resource-optimization-employer-value-wellist-boston-tbsyt0bgqdg4'
type: 'job'
last_seen: '2026-09-12'
---

# Manager, Resource Optimization & Employer Value at Wellist

- **Company:** Wellist
- **Location:** Boston, MA
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/wellist/jobs/8803096002

## Job description

Manager, Resource Optimization & Employer Value

At Wellist, we help employers deliver the right resources at the right time, so employees can find meaningful support through every life moment and HR leaders can get more value from the investments they’ve already made.

As a Manager, Resource Optimization & Employer Value, you’ll play a critical role in translating complex employer benefit portfolios into an experience employees can actually understand and use.

You’ll own client resource builds from intake through launch: understanding each employer’s benefits ecosystem, identifying the programs and services available to employees, translating complex materials into clear, actionable content and applying Wellist’s tagging framework so the right resources reach the right people at the right time.

This is detailed, execution-oriented work with meaningful impact. The quality of every build directly affects the employee experience, the value clients realize from Wellist and the insights we can generate about their benefits portfolios.

This role is ideal for a sharp, highly accountable operator who combines exceptional attention to detail with strong judgment and curiosity. You’ll develop deep expertise in the benefit portfolios of leading employers and use that knowledge to help Wellist continuously improve how we deliver value at scale.

## What You’ll Own

Client Builds & Portfolio Intake

- Own assigned client resource builds from intake through approval, delivering complete, accurate work against established timelines and quality standards.
- Partner with domestic and international clients, brokers and point solution providers to understand each employer’s benefits portfolio and available resources.
- Lead discovery conversations to capture the full scope of each employer’s portfolio, down to individual programs, services and micro-resources.
- Develop deep knowledge of assigned client portfolios and serve as an internal resource throughout implementation and ongoing client work.

Resource Identification, Content & Quality

- Review complex benefit materials and identify the programs, services and micro-resources that should be represented in Wellist.
- Apply Wellist’s tagging and eligibility frameworks precisely so employees are connected to resources relevant to their needs, benefits and eligibility.
- Translate complex benefit information into clear, accurate and employee-friendly content that helps people understand what support is available and how to access it.
- Coordinate review and approval with clients and benefit partners, ensuring resource work meets Wellist’s standards for accuracy, completeness and usability.

Portfolio Insights & Continuous Improvement

- Identify high-value programs, redundancies, overlaps and gaps encountered through client portfolio work.
- Bring benefits expertise and qualitative insights from client builds to Client Success, Analytics and other teams to inform analysis and recommendations.
- Identify opportunities to improve the quality, consistency and efficiency of Wellist’s resource processes.
- As you develop expertise in the role, contribute to process, technology and AI-enabled improvements that help Wellist deliver high-quality work at greater scale.

Cross-Functional Collaboration

- Work closely with Client Success, Analytics, Development, Support and Benefits Operations throughout implementation and ongoing client work.
- Answer cross-functional questions about assigned client portfolios and help teams understand the benefits, resources and eligibility structures represented in Wellist.
- Keep client value and the employee experience at the center of the work.

What Success Looks Like

- Within 1 month: You understand Wellist’s approach to resource identification, content, tagging and quality and are certified to build listings to our standards.
- Within 2 months: You independently complete assigned resource work and consistently meet quality and timeline expectations across client builds.
- Within 3 months: You own client resource builds end-to-end, producing complete, accurate, high-quality work with increasing independence.
- As you grow in the role: You become a trusted expert on client benefit portfolios and contribute insights that improve our processes, technology and ability to deliver measurable value at scale.

## What You Bring

- 2–4 years of experience in benefits management, HR, healthcare, consulting, operations, analytics or a related field.
- Demonstrated ability to own complex, detail-intensive projects involving multiple stakeholders and significant amounts of information.
- Exceptional attention to detail and a high personal standard for accuracy and completeness.
- Strong analytical and problem-solving skills, with the ability to make sense of complex information and apply frameworks consistently.
- Excellent writing skills and the ability to translate complex benefit offerings into clear, engaging employee-facing content.
- Strong organizational and interpersonal skills and the ability to manage multiple priorities and deadlines without sacrificing quality.
- Comfort working independently while remaining accountable to shared team goals.
- Comfort with technology platforms and AI tools and an interest in using technology to improve the quality and efficiency of your work.
- Experience working in high-growth or resource-constrained environments where adaptability, ownership and follow-through are essential.

## Why Work Here

- Meaningful work: Help employees and their families find support when they need it most.
- Visible impact: The quality of your work directly influences the employee experience and the value employers receive from their benefits investments.
- Deep expertise: Develop an unusually broad understanding of how leading employers design and deliver benefits and support programs.
- Opportunity to improve how we scale: Bring what you learn through execution into improvements in our processes, technology and AI-enabled workflows.
- Cross-functional exposure: Work closely with colleagues across Client Success, Analytics, Development, Support and Benefits Operations.
- Award-winning company: Join a company recognized by Fast Company, MassTLC, Rock Health and more.

## About Wellist

## Company Overview
- **One-liner**: Wellist provides a consolidated marketplace for all employee resources, delivering personalized support, data-driven employee activation, and actionable workforce insights to employers.
- **Entity Type**: Private (Series B funded)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2013
- **Founders**: Ashley Gilmore Reid

## Core Business
- **Primary industry/industries**: Human Resources Services, Employee Benefits Technology, Healthcare Technology
- **Target customers**: B2B; employers with more than 2,500 employees, hospitals and healthcare systems
- **Mission or purpose statement**: To build the support system we want for our loved ones, simplifying whole-person care and ensuring employees get the right support at the right time.

## Products & Services
- **Wellist Platform**: A consolidated marketplace that aggregates all employee benefits, career development tools, and vetted community services into a single interface. Employees can privately request resources and receive personalized recommendations based on their demographics, location, and clinical conditions. The platform also provides employers with data and analytics to optimize benefits strategy, eliminate waste, and proactively address emerging employee needs.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue of $2.0M (as of 2026); Total Funding of $19.1M across 6 rounds
- **Notable Investors/Partners**: Summation Health Ventures, .406 Ventures; partners with over 550 hospitals from Alaska to Florida
- **Growth Signals**: 19.4% headcount growth year-over-year (30 employees), expansion from patient solutions to employer solutions, recognized by MassTLC (Most Innovative Technology of the Year – Healthcare), Rock Health (Top 50 Digital Health, Diversity Leadership), and American Business Awards (Company of the Year, Silver Stevie – Health Products and Service)

## Competitive Advantages
- **Aggregator model**: Unlike point solutions, Wellist acts as the single aggregator of all employee programs, making other offerings more valuable and reducing resource waste.
- **Precision matching**: Proprietary resource matching platform originally built for oncology patients and scaled to serve 550+ hospitals, giving it deep domain expertise in connecting people to the right support.
- **Data-driven activation**: Generates unmatched data and analytics to identify and activate key employee populations, ensuring those facing life events or high-cost medical conditions get support proactively.

## Strategic Focus
- **Current priorities**: Scaling employer solutions for organizations with 2,500+ employees, leveraging its hospital-proven platform to optimize employer benefits spend and drive measurable ROI.
- **Growth direction**: Expanding from its patient solution roots to become the leading consolidated marketplace for all employee resources, with a focus on larger enterprises and data-driven insights.

## Why Work Here
- **Culture**: Built on pillars of high-trust, sincerity, and competence. Values include making clear commitments, solution-orientation, efficiency, empathy, and direct communication. Described as a fast-paced environment with cross-team collaboration and real impact on real people.
- **Remote/Hybrid/Office Policy**: Hybrid and remote options available; Boston, MA is the primary hub with some roles listed as hybrid or remote.
- **Notable perks**: Generous PTO, flex holidays, and sick time; 10 medical plan options from Blue Cross Blue Shield of Massachusetts; dental and vision plans; life and disability plans; 401K with 3% employer contribution; fitness reimbursements; tech allowance; parental, marriage, and bereavement leave.
- **Engineering culture**: Emphasis on using logic and data to make decisions, embracing the creative process with resilience, and actively seeking constructive feedback.
- **Recognition**: Named one of BostInno’s 50 on Fire, Fast Company Most Innovative Companies, and MassTLC Most Innovative Technology of the Year.

## Sources
1. [wellist.com](https://wellist.com/)
2. [wellist.com/careers](https://wellist.com/careers)
3. [wellist.com/about](https://wellist.com/about)
4. [linkedin.com/company/wellist](https://www.linkedin.com/company/wellist)
5. [boards.greenhouse.io/wellist](https://boards.greenhouse.io/wellist)

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