---
title: 'Manager, Sales and Marketing Operations at Mirum Pharmaceuticals'
canonical: 'https://feeny.ai/job/manager-sales-and-marketing-operations-mirum-pharmaceuticals-foster-city-bgsmp19damp6'
type: 'job'
last_seen: '2026-09-16'
---

# Manager, Sales and Marketing Operations at Mirum Pharmaceuticals

- **Company:** Mirum Pharmaceuticals
- **Location:** Foster City, CA
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/mirumpharmaceuticals/jobs/5210934007

## Job description

## MISSION

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

## POSITION SUMMARY

Mirum Pharmaceuticals is searching for a Manager, Sales and Marketing Operations to support our commercial organization, products and field teams. The role is responsible for a variety of coordination, execution and ongoing management of key Sales Operations and Marketing Operations functions that enable effective field execution and support broader commercial objectives. This role offers the opportunity to take meaningful ownership of core commercial operations processes while partnering closely with the Sr. Manager, Sales Operations on broader strategic initiatives and the continued evolution of the function.

Key responsibilities include: 1) Sales operations execution and field support, 2) CRM, data, and commercial technology operations, 3) Field communications, reporting, and sales effectiveness, 4) operational process management and continuous improvement.

## JOB FUNCTIONS/RESPONSIBILITIES

- Serve as a key resource for field Sales Operations support, responding to and troubleshooting ad-hoc questions and requests related to Veeva, Power BI, reporting, and other commercial processes.
- Manage incentive compensation payout administration and processing, including DocuSign approvals, Finance submissions, and end-of-quarter incentive compensation and performance results communications and documentation.
- Lead the day-to-day operational administration and support of Veeva CRM, including customer/master data maintenance, user inquiries, field requests, and UAT for new enhancements and capabilities.
- Own the Commercial Operations shared inbox and field communications processes, coordinating the quarterly Commercial Operations newsletter and various communications to the field teams.
- Produce and maintain recurring sales effectiveness and commercial reporting, including call activity, RTE utilization, exhibits/sponsorships reporting, and other performance metrics for Field Commercial and Medical leadership.
- Coordinate key Marketing Operations activities, including testing-kit operations and inventory management, print production fulfillment and inventory management.
- Develop and maintain standard operating procedures, process documentation, timelines, and tracking mechanisms for assigned Sales and Marketing operations activities.
- Identify opportunities to streamline, automate, and improve operational processes, reducing manual work and improving the field experience.
- Manage multiple concurrent operational priorities and projects, ensuring deliverables are completed accurately, efficiently and within established timelines.
- Support the development and evolution of Sales Operations processes, reporting capabilities, and tools to improve field effectiveness and data-driven decision making.

## QUALIFICATIONS

Education/Experience:

- Bachelor’s Degree required
- 3+ years of Sales Operations, Field Operations, or related experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry)

Knowledge, Skills and Abilities:

- Strong understanding of Sales Operations processes, commercial field support, and day-to-day operational needs of a field sales organization.
- Proficiency with CRM and business intelligent/reporting platforms; Veeva CRM and Power BI preferred.
- Understanding of key pharmaceutical data sources and data structures, with the ability to leverage data to support reporting and business insights.
- Proficiency in MS Office tools (Excel, PowerPoint, Word).
- Strong project and process management skills, with demonstrated ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
- Strong interpersonal and customer-service orientation, written and verbal communication skills, with ability to communicate effectively and build trusted relationships with internal stakeholders.
- Ability to work independently, take ownership of responsibilities, and exercise sound judgment in a fast-paced and evolving environment.
- Adaptability and willingness to take on new responsibilities as business needs and commercial operations capabilities evolve.
- Demonstrated problem-solving skills with the ability to identify issues, develop solutions, and appropriately escalate when needed.
- Self-starter. Proactive in nature, actively participates and self-motivated.

The salary range for this position is $150,000 to $170,000 USD. Compensation will be determined based on several factors including, but not limited to; skill set, years of experience, and the employee’s geographic location. Please note that the required compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits unless otherwise provided.

## #LI-HYBRID

Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws.

Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

## About Mirum Pharmaceuticals

## Company Overview
- **One-liner**: Mirum Pharmaceuticals is a global biopharmaceutical company focused on developing and delivering treatments for rare liver diseases affecting children and adults with significant unmet medical needs.
- **Entity Type**: Public (NASDAQ: MIRM)
- **Headquarters**: Foster City, California, USA
- **Founded**: 2018
- **Founders**: Not publicly listed as individual founders; the company was established by a leadership team with deep rare disease and biotech experience who identified a deprioritized therapy for Alagille syndrome and moved decisively to advance it.

## Core Business
- **Primary industry/industries**: Biotechnology / Rare Disease Pharmaceuticals
- **Target customers**: Healthcare providers, patients, and families affected by rare liver diseases (Alagille syndrome, Progressive Familial Intrahepatic Cholestasis, and other cholestatic conditions); B2B relationships with payers, distributors, and healthcare systems globally.
- **Mission or purpose statement**: "Relentlessly Rare" — focused on conditions where the burden is profound and the need is greatest, combining deep expertise with disciplined execution to advance meaningful medicines for people around the world.

## Products & Services
- **LIVMARLI® (maralixibat)**: An oral, once-daily ileal bile acid transporter (IBAT) inhibitor approved for the treatment of cholestatic pruritus in Alagille syndrome (ALGS) and Progressive Familial Intrahepatic Cholestasis (PFIC). Approved in multiple regions including the US and Europe. Additional development programs are underway.
- **Pipeline Programs**: A broad pipeline of investigational medicines targeting significant unmet needs in rare liver diseases, including additional indications for LIVMARLI and other early-stage programs.

## Market Standing
- **Valuation/Market Cap**: As of mid-2025, Mirum’s market capitalization is approximately $1.5–$2.0 billion (fluctuating with stock price; check current data on [ir.mirumpharma.com](https://ir.mirumpharma.com/overview/default.aspx)).
- **Key Metric**: Annual Revenue — Mirum generates revenue from commercial sales of LIVMARLI. In 2024, the company reported total revenue of approximately $290 million (preliminary figure; verify in latest 10-K). The company has transitioned from a development-stage to a commercial-stage biotech.
- **Notable Investors/Partners**: Public institutional investors; key partners include clinical sites, patient advocacy groups (e.g., Alagille Syndrome Alliance, PFIC Network), and global distribution partners for international markets.
- **Growth Signals**: Three approved medicines in its portfolio; global footprint with offices in North America and Europe; expanding pipeline with additional clinical programs; consistent revenue growth from LIVMARLI; growing commercial presence in Europe and other regions.

## Competitive Advantages
- **First-in-class / Best-in-class therapy**: LIVMARLI is the first and only approved treatment for cholestatic pruritus in Alagille syndrome, addressing a critical unmet need with no prior approved therapies.
- **Deep rare disease expertise**: The leadership team has extensive experience in rare disease drug development, regulatory strategy, and commercialization, allowing the company to navigate complex pathways efficiently.
- **Patient-centric culture**: Mirum embeds patient and family voices directly into development and commercial strategy, ensuring therapies meet real-world needs.
- **Disciplined execution**: The company was founded with a single deprioritized asset and rapidly advanced it to approval, demonstrating agility and focus.

## Strategic Focus
- **Expand global access**: Continuing to secure regulatory approvals and market access for LIVMARLI and other pipeline assets across North America, Europe, and other regions.
- **Advance pipeline**: Pursuing additional indications for LIVMARLI and developing new therapies for other rare liver diseases with high unmet need.
- **Deepen patient engagement**: Strengthening relationships with patient communities and advocacy groups to inform research, development, and commercialization.
- **Build commercial infrastructure**: Expanding commercial, medical affairs, and patient services teams globally to support growing product portfolio.

## Why Work Here
- **Mission-driven culture**: Mirum’s core values — "Care, Be Real, Get It Done, and Have Fun, Seriously" — foster a collaborative, high-performance environment where employees are empowered to bring their authentic selves to work.
- **Flexible work environment**: The company supports flexible ways of working, with offices in Foster City (global HQ), Basel (Switzerland), and Zug (Switzerland), plus US Remote roles available for certain positions. Arrangements vary by role.
- **Comprehensive benefits**: 100% employee medical premium coverage (with 100% dependent medical contributions), 4% 401(k) match with immediate vesting, 15% Employee Stock Purchase Plan, four weeks of PTO starting day one, company holidays including a winter shutdown, paid parental leave, up to $5,000 annual tuition reimbursement, and an Employee Assistance Program.
- **Collaborative community**: Regular "Coffee and Chats" and bi-weekly "Lunch Connections" foster cross-functional dialogue. Office environments are designed for connection with stocked snacks, beverages, and (in some locations) catered lunches and on-site baristas.
- **Growth opportunity**: As a high-growth public company with approved products and an expanding pipeline, employees have significant opportunities to contribute to meaningful milestones and career development.

## Sources
1. [mirumpharma.com](https://mirumpharma.com/)
2. [mirumpharma.com/about-us/our-story/](https://mirumpharma.com/about-us/our-story/)
3. [mirumpharma.com/jobs/](https://mirumpharma.com/jobs/)
4. [ir.mirumpharma.com](https://ir.mirumpharma.com/overview/default.aspx)
5. [job-boards.greenhouse.io/mirumpharmaceuticals](https://job-boards.greenhouse.io/mirumpharmaceuticals)

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