--- title: 'Manager, Sales Operations at FSAStore.com' canonical: 'https://feeny.ai/job/manager-sales-operations-fsastore-com-united-states-4cp5swqyvw70' type: 'job' last_seen: '2026-09-05' --- # Manager, Sales Operations at FSAStore.com - **Company:** FSAStore.com - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/fsastorecom/jobs/8782204002 ## Job description About the role: The Manager, Sales Operations, is a strategic and hands-on role responsible for the systems, processes, and insights that power the sales organization's growth. Acting as the primary owner of the sales systems roadmap - from Salesforce administration to the broader sales technology stack - this role ensures the tools and data sales teams rely on are integrated, reliable, and built to scale. Beyond systems ownership, this person partners closely with sales leadership, marketing, finance, and cross-functional stakeholders to shape go-to-market strategy, sales planning, and compensation design, while also driving the reporting and analytics that inform decision-making at every level of the organization. This is an ideal role for someone who thrives at the intersection of strategy and execution - equally comfortable setting direction with senior leadership and rolling up their sleeves in Salesforce. Key responsibilities: Strategy & Leadership - Partner directly with sales leadership to support and execute long-term sales and go-to-market strategy. - Serve as the primary owner and directive-setter for the sales systems roadmap - implementation, onboarding, ongoing maintenance, and supporting future-state strategy. - Design and implement scalable sales processes and workflows that support business growth. - Support the annual partner budget process, sales plan development, and compensation plan structure, partnering with sales leadership and finance to ensure alignment between strategy, targets, and incentives. - Partner with marketing, product, finance, and other cross-functional stakeholders to align sales systems and strategy with company objectives. Systems & Salesforce Administration - Own the administration, optimization, and integration of Salesforce.com and the broader sales technology stack. - Ensure CRM and adjacent systems are seamlessly integrated across tools, enabling clean data flow and operational efficiency. - Manage new initiatives, campaigns, opportunities, and user administration within Salesforce. - Evaluate, implement, and manage sales enablement tools (e.g., Salesloft, ZoomInfo/Chorus, Sales Navigator, Brandfolder) that improve team productivity and effectiveness. Data, Reporting & Analytics - Support all internal and external reporting and analytics, including quarterly and annual client/partner review analytics. - Facilitate development and maintenance of dashboards of key sales and partner metrics; disseminate findings via regular summaries and presentations. - Conduct performance analysis at the initiative level across all sales business segments. - Present analysis on trends and identifiable opportunities by Account Manager/partner to sales leadership and other internal stakeholders. - Pull and maintain KPIs supporting deck development, sales-vs-goals tracking, asset performance, and evaluation of new initiatives. Assets, Linking & Sales Enablement - Coordinate the sales strategy with the sales infrastructure for sales asset management and linking, ensuring content is organized, accessible, and properly tracked through connected systems. - Support the sales strategy through the maintenance of a library of sales collateral and playbooks that support the full sales cycle. What you'll need: - Bachelor's degree in Business Administration, Analytics, Sales, Marketing, or a related field; MBA or advanced degree a plus. - Minimum 5+ years of experience in sales operations, sales enablement, or related roles, including at least 2 years in leadership capacity. - Hands-on Salesforce.com administration experience required. - Proven track record driving operational excellence and sales effectiveness in a high-growth environment, including ownership of systems strategy end-to-end (implementation through ongoing evolution). - Strong expertise across CRM systems and sales enablement/technology tools. - Experience with Microsoft Power BI dashboard development. - Working knowledge of Google Analytics preferred. - Strong proficiency in MS Office, with emphasis on Excel. - Excellent communication and interpersonal skills, with the ability to influence and align cross-functional and senior stakeholders. - Experience in B2B sales environments, preferably in Benefit Administration, SaaS, technology, or e-commerce. - Highly organized, self-motivated, and comfortable operating as both a strategic partner and hands-on systems owner. Note for Current Employees: Please use the internal job board in Greenhouse to apply. Applications submitted through this external link will not be tagged as internal. Compensation, Benefits, & Additional Details: Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range.  Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. - Compensation: $80,000.00-100,000.00 - Discretionary Annual Bonus Eligibility: Up to 15% - Medical, Dental, Vision, and 401K with a company match - Dependent Care, FSA & HSA accounts - Paid Parental & Bonding Leave - Flexible PTO & office closure on all major holidays - Monthly wellness & internet reimbursements - Professional development including certification support & leadership coaching - Mental Health resources - 100% remote within the United States - Must be able to work EST hours [Candidate Privacy Notice](https://www.health-ecommerce.com/employee-privacy-notice) ## About FSAStore.com ## Company Overview - **One-liner**: FSAStore.com is the largest online retailer dedicated exclusively to FSA-eligible products, providing a one-stop shop and educational resource for consumers using Flexible Spending Accounts. - **Entity Type**: Private - **Headquarters**: New York, NY, USA - **Founded**: 2010 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: E-commerce / Healthcare Consumer Goods - **Target Customers**: B2C – primarily the ~35 million Americans who have a Flexible Spending Account (FSA) or Health Savings Account (HSA) through their employer. - **Mission**: To help millions of FSA and HSA account holders manage and use their tax-free health money easily, eliminating the guesswork of what is eligible. ## Products & Services - **FSAstore.com**: An e-commerce platform selling thousands of guaranteed FSA-eligible health, wellness, and personal care products. It also features an FSA Calculator, an Eligibility List, a Learning Center, and a Services section connecting users to 300,000+ practitioners. - **HSAstore.com**: A dedicated store for Health Savings Account (HSA) eligible products, operating under the same parent company. - **WellDeservedHealth.com**: A brand offering health and wellness products. - **Caring Mill**: A private-label brand for personal care and wellness items. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Total Funding – $3M (source: [craft.co](https://craft.co/fsastorecom)). - **Notable Investors/Partners**: Not publicly listed. Partners include major payment processors and FSA administrators. - **Growth Signals**: The company operates multiple brands (FSAstore.com, HSAstore.com, WellDeservedHealth.com, Caring Mill) and serves a large, stable market of ~35 million FSA users. Active hiring across multiple departments (Engineering, Marketing, Data) indicates growth. ## Competitive Advantages - **Exclusive Focus**: The only major standalone e-commerce site dedicated exclusively to FSA/HSA eligible products, removing the guesswork for consumers. - **Integrated Resource Hub**: Combines shopping with education (Learning Center), tools (FSA Calculator), and service provider discovery, making it a one-stop platform for FSA management. - **Strong Brand Trust**: Accepts all FSA debit cards and major credit cards, offers 24/7 customer service, fast shipping (1-2 day turnaround), and free shipping on orders over $50. ## Strategic Focus - **Multi-Brand Expansion**: Growing a portfolio of brands (FSAstore, HSAstore, WellDeservedHealth, Caring Mill) to capture more of the tax-advantaged health spending market. - **Data-Driven Personalization**: Actively hiring for a Marketing Data & Personalization Lead, signaling a focus on leveraging customer data to improve the shopping experience and marketing ROI. - **Performance Marketing**: Hiring a Director of Performance Marketing and Performance Marketing Associates, indicating a push to scale customer acquisition. ## Why Work Here - **Mission-Driven**: Work that directly helps millions of Americans save money on healthcare and use their benefits effectively. - **Growth Stage**: As a private company with active hiring across multiple functions (Engineering, Data, Marketing), employees have the opportunity to shape the company’s trajectory. - **Engineering & Data Focus**: The company is investing in its data and engineering teams (hiring Data Engineers, Senior Data Engineers, and a Cloud Support Engineer), suggesting a modern tech stack and data-centric culture. - **Location**: Headquarters in New York, NY, with some remote roles available (e.g., Performance Marketing Associate). - **Brand Portfolio**: Opportunity to work across multiple recognized brands in the health and wellness space. ## Sources 1. [fsastore.com](https://fsastore.com/) 2. [craft.co](https://craft.co/fsastorecom) 3. [help.fsastore.com](https://help.fsastore.com/hc/en-us/articles/9525139145623-What-is-FSAstore-com) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/fsastorecom) 5. [job-boards.greenhouse.io (jobs listing)](https://job-boards.greenhouse.io/fsastorecom/jobs/8524870002) ## Other roles at FSAStore.com - [Technical Sales Engineer](https://feeny.ai/job/technical-sales-engineer-fsastore-com-united-states-jtmp30kgnvwf) — United States - [Associate Architect](https://feeny.ai/job/associate-architect-fsastore-com-united-states-xbj0ktc97w0z) — United States - [Director, Digital Health Commercial Strategy](https://feeny.ai/job/director-digital-health-commercial-strategy-fsastore-com-united-states-gkbpgcaf05sa) — United States - [Salesforce Commerce Cloud (SFCC) Full Stack Developer](https://feeny.ai/job/salesforce-commerce-cloud-sfcc-full-stack-developer-fsastore-com-united-states-bqjbhgx8waxx) — United States - [Senior Manager, Sales Enablement](https://feeny.ai/job/senior-manager-sales-enablement-fsastore-com-united-states-6mzzytcdf88t) — United States - [Director of B2B Marketing & Sales Enablement](https://feeny.ai/job/director-of-b2b-marketing-sales-enablement-fsastore-com-united-states-x6ff611v7cpn) — United States - [Application Security Analyst](https://feeny.ai/job/application-security-analyst-fsastore-com-united-states-dcdx0c3mg69z) — United States - [Business Development Representative](https://feeny.ai/job/business-development-representative-fsastore-com-united-states-3gg0fp93crhe) — United States - [Manager, Lifecycle Marketing](https://feeny.ai/job/manager-lifecycle-marketing-fsastore-com-united-states-dsw9wkx96a75) — United States - [Principal Product Manager - Telehealth](https://feeny.ai/job/principal-product-manager-telehealth-fsastore-com-united-states-fnf0wcfnd0ta) — United States