---
title: 'Manager / Senior Manager, Tax AI Delivery & Implementation (Sales & Use Tax) at Evolver'
canonical: 'https://feeny.ai/job/manager-senior-manager-tax-ai-delivery-implementation-sales-use-tax-evolver-new-npag8ta280mc'
type: 'job'
last_seen: '2026-09-09'
---

# Manager / Senior Manager, Tax AI Delivery & Implementation (Sales & Use Tax) at Evolver

- **Company:** Evolver
- **Location:** New York, NY
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/evolver/jobs/4376737009

## Job description

## Role Summary

We are hiring an indirect tax leader to own how our tax AI products land with customers and partners. This person brings strong sales and use tax judgment and applies it in live customer environments, including scoping engagements, leading onboarding and implementation, validating the product against the customer's real transaction data, and standing behind the results.

The ideal candidate has a deep understanding of how sales and use tax works across multiple states and transaction types, is comfortable in front of customers and partners, and is energized by being the tax expert in the room during an implementation.

This role is centered on delivery: getting customers live, getting them to trust the output, and turning what we learn in the field into structured feedback that makes the product better.

What This Person Will Do

- Lead customer and partner onboarding and implementation end to end, from scoping and pre-data intake setup through actual data intake, validation, go-live, and post-launch support.
- Review product outputs during implementation, confirm the platform is working as expected, and communicate status, issues, and launch readiness to customers.
- Support customer use of the platform for audit, notice, and refund workflows by helping users navigate product outputs, data, and workflow steps.
- Deliver customer and partner enablement, including training on product workflows, review procedures, and ongoing operating practices.
- Build scalable delivery assets, including implementation playbooks, documentation, QA checklists, and training materials.
- Work hands-on with customer data sets to surface patterns, identify data or configuration issues, and improve product accuracy in live implementations.
- Identify, document, and escalate product bugs, gaps, and field learnings to product, engineering, and QA teams with clear requirements and priorities.

## Experience Profile

- 6-10 years of relevant experience in indirect tax, with a focus on sales and use tax across multiple states.
- Strong experience beyond routine compliance or advisory work; should be comfortable getting hands-on with tax questions, operational processes, customer data, and system behavior.
- Experience in Big 4 or consulting is a plus, especially where the work involved hands-on implementation, managed services, tax technology, or direct ownership of client delivery rather than advisory-only projects.
- Experience working with tax authorities and departments of revenue is highly valuable, including audits, refund claims, notices, rulings, and voluntary disclosures.
- Experience implementing, configuring, testing, or operating a tax engine, ERP tax setup, billing system, or similar tax technology in a live business environment is a strong plus.
- Comfortable personally working through tax research, large data sets, product testing, output review, and issue diagnosis; not just managing the work from a distance.
- Strong hands-on project ownership: can run multiple concurrent implementations, drive details, unblock issues, and keep work moving against real deadlines.
- Strong communication skills, with the ability to work effectively across technical and non-technical teams.
- Comfortable independently leading customer and partner relationships, including with tax, finance, and IT stakeholders.
- Technical background is not required, but the candidate should be technology-savvy, curious, and comfortable working closely with product and engineering teams.
- Willingness to travel for customer meetings, implementations, and team gatherings.

Industry Depth (One of the Following Required)

Candidates should bring genuine depth in at least one of the following:

- Technology / Software: Deep experience with indirect tax in software, SaaS, and digital businesses, including state-by-state SaaS and electronically delivered software taxability, digital goods and digital services rules, bundled and mixed transactions, subscription and usage-based billing, marketplace facilitator obligations, and high-volume transaction data across many jurisdictions.
- Manufacturing: Deep experience with indirect tax in manufacturing and industrial environments, including manufacturing and machinery & equipment exemptions, R&D and pollution control exemptions, direct pay permits, resale versus consumption analysis, use tax accrual on consumables and MRO purchases, procurement and ERP purchasing flows, and multi-plant, multi-state footprints.
- Generalist Across Many Industries: Broad experience across a wide variety of industries such as retail, distribution, technology, manufacturing, telecom, construction, services, and marketplaces, with a demonstrated ability to ramp quickly on unfamiliar fact patterns and apply sound judgment in a new industry without a long runway.

What Good Looks Like

- Comfortable operating in environments where processes, products, and answers are not always fully defined; focuses on solving problems and improving outcomes rather than becoming frustrated by ambiguity.
- Comfortable sharing opinions, challenging assumptions, and engaging in healthy debate. Advocates ideas with conviction, stays open to other perspectives, and supports decisions even when a different approach is chosen.
- Curious and adaptable, with a genuine interest in learning new technologies, industries, and ways of working.

## About Evolver

## Company Overview
- **One-liner**: Evolver is a cybersecurity and digital transformation leader that provides advanced cyber defense, secure data environments, and intelligent software solutions for federal and commercial enterprises.
- **Entity Type**: Private (no disclosed funding)
- **Headquarters**: Reston, Virginia, USA
- **Founded**: 2000
- **Founders**: Not publicly named

## Core Business
- **Primary industries**: Cybersecurity, Digital Transformation, Information Technology Services, eDiscovery & Legal Services
- **Target customers**: B2G (federal agencies such as DoD, DHS, USDA, CMS, NIH) and B2B (Fortune 500 commercial enterprises)
- **Mission statement** (from their vision): To set the standard for excellence in Cybersecurity and Digital Transformation—empowering the nation’s most critical missions and enterprises to operate with confidence in unprecedented environments.

## Products & Services
Evolver delivers integrated solutions across several domains:

- **Cybersecurity**: Advanced cyber defense, proactive threat containment, and risk management to safeguard critical systems.
- **Digital Transformation**: Modernization of IT infrastructure using AI, automation, cloud, and human-centered innovation.
- **Managed Data & Technology**: Managed IT services to keep infrastructure and legal workflows secure and optimized.
- **eDiscovery & Legal Services**: Technology-enabled legal support for eDiscovery and document management.
- **Federal Solutions**: Tailored offerings for national security, defense, and civilian agencies (e.g., CMS-HIOS, USCIS-SOC, AOC programs).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue is not publicly reported; estimated employee count of “more than 500” nationwide (as per official site)
- **Notable Investors/Partners**: Longstanding partnerships with the Department of Defense, Department of Homeland Security, Department of Agriculture, Centers for Medicare and Medicaid Services, National Institutes of Health, and Fortune 500 customers
- **Growth Signals**:
  - 93% employee retention rate
  - Top 20% of all CPARS ratings on major federal programs
  - ISO 9001, ISO/IEC 27001, ISO 20000-1 certified; CMMI SVC/DEV ML3 appraised
  - Operates an Innovation Center and Catalyst Programs

## Competitive Advantages
- **25+ years of mission-critical federal experience** with deep domain expertise
- **Exceptional retention and employee expertise** (93% retention, top technologists and AI experts)
- **Strong certifications and compliance** (ISO, CMMI) enabling access to sensitive government contracts
- **Proven CPARS track record** consistently in top 20% across multiple programs

## Strategic Focus
- **Current priorities**: Accelerating AI integration, strengthening cybersecurity posture, expanding digital transformation offerings for both federal and commercial clients
- **Innovation engine**: Maintains an internal Innovation Center and Catalyst Programs to stay ahead of evolving threats and opportunities

## Why Work Here
- **Culture**: Open, collaborative, trust-based environment emphasizing innovation and “bold thinking, relentless execution”
- **Diversity & Inclusion**: Formal commitment to creating an inclusive workplace; equal opportunity employer
- **Growth & Development**: Tuition reimbursement, continuing education, paid certification support, Communities of Interest/Practice
- **Benefits**: Paid time off (vacation, sick, holidays, bereavement, civic duty), medical/dental/vision insurance, 401(k) with pre-tax and Roth options, paid parental leave, military leave, HSA/FSA, pet insurance, employee recognition programs
- **Work Environment**: Not explicitly stated as remote or hybrid; typical for a federal contractor (likely hybrid with on-site requirements near Reston, VA, and client sites)
- **Community**: Evolver CARES program for volunteerism and charitable giving

## Sources
1. [evolverinc.com](https://evolverinc.com/) – Homepage
2. [evolverinc.com/about](https://evolverinc.com/about/) – About page (history, certifications, vision)
3. [evolverinc.com/careers](https://evolverinc.com/careers/) – Careers page (benefits, culture, values)
4. [linkedin.com/company/evolver](https://www.linkedin.com/company/evolver) – LinkedIn company page (employee count, revenue estimate)

## Other roles at Evolver

- [Enterprise Platform Architect](https://feeny.ai/job/enterprise-platform-architect-evolver-palo-alto-fd6vzecewrbw) — Palo Alto, CA
- [Manager, Tax AI Product (Sales & Use Tax)](https://feeny.ai/job/manager-tax-ai-product-sales-use-tax-evolver-new-york-kvgpm630mj4p) — New York, NY
- [Strategic Engagement Lead](https://feeny.ai/job/strategic-engagement-lead-evolver-palo-alto-n6bhz3pn2hk0) — Palo Alto, CA
- [Domain Value Architect](https://feeny.ai/job/domain-value-architect-evolver-palo-alto-vvgy4yj5fs7a) — Palo Alto, CA
- [Product Solutions Architect](https://feeny.ai/job/product-solutions-architect-evolver-palo-alto-jse14w9j6baa) — Palo Alto, CA
- [Applied Scientist, AI Product Methods](https://feeny.ai/job/applied-scientist-ai-product-methods-evolver-palo-alto-09jthfs868nq) — Palo Alto, CA
- [Lead Senior Security Engineer (Enterprise AI Platform)](https://feeny.ai/job/lead-senior-security-engineer-enterprise-ai-platform-evolver-palo-alto-bsvz4wr2zb4c) — Palo Alto, CA
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-evolver-palo-alto-w03r19pm412m) — Palo Alto, CA
- [Applied Data Science Intern](https://feeny.ai/job/applied-data-science-intern-evolver-palo-alto-aqgekhted99e) — Palo Alto, CA
- [Managing Director - Procurement](https://feeny.ai/job/managing-director-procurement-evolver-europe-ech72pec6dpj) — Europe