---
title: 'Manager, Software Engineering at NetDocuments'
canonical: 'https://feeny.ai/job/manager-software-engineering-netdocuments-lehi-yj2f5ze03ax3'
type: 'job'
last_seen: '2026-11-09'
---

# Manager, Software Engineering at NetDocuments

- **Company:** NetDocuments
- **Location:** Lehi, UT / -, United States
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-09
- **Apply:** https://job-boards.greenhouse.io/netdocuments/jobs/5476068008

## Job description

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

## About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

- Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
- Five-time Top Workplace USA winner
- Five-time Salt Lake Tribune Top Workplace
- Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

## What You’ll Do

NetDocuments is seeking an Engineering Manager to lead a team responsible for building and delivering shared AI capabilities across our platform. In this role, you will drive engineering execution, guide technical direction, and lead the development of scalable, secure, and reliable AI-powered solutions that enhance how legal professionals work.

You will partner closely with Product, Architecture, and senior engineering leaders to translate emerging AI technologies into meaningful product capabilities. This is a technical leadership role focused on driving delivery, developing engineering talent, and ensuring our AI solutions meet the highest standards of quality, performance, and enterprise readiness.

You will:

Drive Engineering Delivery & Execution

- Lead the planning and execution of engineering initiatives, ensuring predictable delivery of high-quality AI capabilities.
- Partner with Product and Architecture to translate customer needs and emerging AI technologies into scalable, secure solutions.
- Balance feature development with system reliability, performance, cost efficiency, and operational excellence.
- Proactively identify technical risks, dependencies, and tradeoffs, communicating recommendations to leadership and cross-functional stakeholders.
- Establish clear priorities, accountability, and engineering practices that support consistent delivery.

Guide AI Technical Strategy & Architecture

- Partner with Principal and Staff Engineers to guide architectural decisions, technical direction, and implementation strategies for AI-powered solutions.
- Evaluate AI model selection and technical tradeoffs, including response quality, latency, scalability, and cost.
- Guide the development of prompt engineering and retrieval-augmented generation (RAG) approaches to deliver accurate, contextually relevant AI experiences.
- Establish expectations for AI evaluation, testing, and monitoring, including regression testing for model and prompt changes.
- Ensure AI capabilities meet enterprise standards for security, privacy, compliance, and reliability.
- Leverage technical knowledge of C#/.NET, microservices, containerization, and AWS or Azure to evaluate designs, remove blockers, and support engineering decisions.

Lead, Mentor & Develop Engineering Talent

- Lead, coach, and develop a team of software engineers, supporting performance, career growth, and technical development.
- Foster a culture of ownership, accountability, experimentation, and continuous improvement.
- Drive hiring and talent development efforts to build a high-performing engineering team.
- Encourage the adoption of modern engineering practices and AI-assisted development tools to improve productivity and software quality.
- Create an environment where engineers collaborate effectively, challenge assumptions, and continuously improve technical solutions.

Drive Cross-Functional Collaboration & Alignment

- Partner with Product, Design, Architecture, and other AI engineering teams to align technical priorities and shared platform capabilities.
- Communicate engineering progress, technical decisions, risks, and tradeoffs clearly to stakeholders and senior leadership.
- Build strong cross-functional relationships that support efficient decision-making and successful product delivery.
- Translate complex technical concepts into clear business outcomes and recommendations.

## What You’ll Need to Be Successful

- 6+ years of professional software engineering experience, including 2+ years managing engineering teams.
- Experience delivering production-grade AI or LLM-powered features within an enterprise SaaS environment.
- Strong understanding of large language models (LLMs), including prompt engineering, retrieval-augmented generation (RAG), context limitations, latency, cost considerations, and common failure modes.
- Familiarity with AI evaluation methodologies, retrieval systems, and approaches for measuring model accuracy, reliability, and performance.
- Understanding of AI agent architectures, tool-calling patterns, and emerging integration standards such as Model Context Protocol (MCP).
- Strong technical foundation in modern software engineering, including distributed systems, microservices, and cloud-native architectures.
- Experience with cloud platforms such as AWS or Azure and modern engineering practices including CI/CD, containerization, and observability.
- Working knowledge of C#/.NET or similar backend development technologies, with the ability to evaluate technical designs and guide engineering decisions.
- Demonstrated ability to lead engineering teams, manage competing priorities, and deliver complex technical initiatives.
- Strong communication, collaboration, and stakeholder management skills, with the ability to influence technical and business decisions.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

What Will Make You Stand Out

- Experience developing AI-powered solutions within legal technology, document management, or other regulated industries.
- Experience building and scaling document AI capabilities, including intelligent document processing and retrieval systems.
- Experience evaluating and managing AI model providers, including performance, cost optimization, and vendor selection.
- Familiarity with model customization techniques such as fine-tuning and the ability to evaluate their business and technical value.
- Experience leading teams responsible for shared AI services or platform capabilities used across multiple products.
- Proven success building high-performing engineering teams that consistently deliver impactful software.
- Advanced degree in Computer Science, Engineering, or a related field.

## What You’ll Love About NetDocuments

- The People!
- 90% healthcare premiums company covered
- HSA company contribution
- 401(k) match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn Learning with monthly dedicated time to explore
- Connection, access, and mentorship from exceptional leaders
- Growing company with opportunities for advancement
- Authenticity and accountability from leadership

## Compensation Transparency

The compensation range for this position is:  $170,000 - $190,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

## Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

## About NetDocuments

## Company Overview
- **One-liner**: NetDocuments is the world’s #1 trusted cloud-based intelligent document management and productivity platform built specifically for legal professionals.
- **Entity Type**: Private (Privately Held; backed by Warburg Pincus, Cove Hill Partners, and Frontier Growth with ~$30M total funding)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 1998
- **Founders**: Kenneth Duncan, Alvin Tedjamulia, Lee Duncan

## Core Business
- **Primary industries**: Legal technology, document management, SaaS
- **Target customers**: Law firms, corporate legal departments, government agencies (B2B, Enterprise, SMB)
- **Mission / Purpose**: “We help legal professionals do their best work.” — a mission embedded in the company’s DNA for 25+ years, focused on delivering a comprehensive, intelligent document management platform that improves productivity, security, and collaboration.

## Products & Services
- **NetDocuments Platform (Core DMS)**: Cloud-native document, email, and records management service accessible via web browser, with desktop and mobile apps. Includes metadata management, search, and workflow automation. (SaaS)
- **Legal AI Assistant**: An AI-powered front door that allows users to ask questions of one or hundreds of files and get instant, reliable answers. Part of the ndMAX Studio hub for AI and automation. (SaaS / AI)
- **ndMAX Studio**: A hub for AI and automation in legal work, offering ready-to-go AI apps for multiple legal use cases, educational videos, and demos. (SaaS)
- **Microsoft 365 Integration**: Real-time desktop and web co-authoring across Microsoft Office applications, with expanded integration capabilities. (Integration)
- **Compliance & Security Certifications**: FedRAMP-Authorized instance for government agencies; multiple ISO (27001, 27017, 27701, 27018) and SOC 2 (Type 2) certifications; compliance with GDPR, HIPAA, LGPD. (Service / Infrastructure)

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue ~$100M (latest estimate); Total Funding ~$30M
- **Notable Investors / Partners**: Warburg Pincus (parent company, led secondary market round in 2021), Cove Hill Partners (led secondary market round in 2019), Frontier Growth (led $25M venture round in 2014). Key partners include Microsoft.
- **Growth Signals**:
  - 7,000+ customers globally; 150+ customers using the intelligent DMS
  - Employee headcount grew 19.3% YoY to 448 employees (as of mid-2026)
  - 46 active job postings (up 206.7% YoY)
  - Expanded into 12 countries (UK, Australia, India, Canada, Brazil, etc.)
  - Acquired Afterpattern (2021) and Community (year not specified) to broaden capabilities

## Competitive Advantages
- **First-mover in cloud DMS**: Cloud-native for 25+ years, giving deep legal domain expertise and a mature, reliable platform (99.9% uptime).
- **Trust & Compliance**: FedRAMP-Authorized, ISO/SOC 2 certified, built-in compliance with GDPR, HIPAA, LGPD — a critical differentiator for law firms and government clients.
- **AI Innovation**: Legal AI Assistant and ndMAX Studio provide responsible, lawyer-inspired AI tools that address real business needs.
- **Ecosystem Lock-in**: Deep integrations with Microsoft 365 and a single system of record that serves as the backbone for legal workflows.
- **Customer Obsession**: 4x per week release cadence, continuous innovation based on customer feedback, and a “passion for people” culture.

## Strategic Focus
- **Intelligent Document Management**: Moving beyond basic DMS to an AI-driven platform that automates workflows and delivers instant answers.
- **Next-Generation Experiences**: Redesigning the UI based on Microsoft’s Fluent Design for a seamless, consistent experience across devices and OS.
- **Responsible AI**: Fast but responsible innovation, with a focus on reliability and trust (Legal AI Assistant, ndMAX Studio).
- **Global Expansion**: Operating in 12 countries and continuing to scale internationally.
- **Community & Giving Back**: Work Inspired Scholarship Program (nearly $100K awarded), partnership with Tech-Moms, Junior Achievement volunteer projects.

## Why Work Here
- **Culture & Values**: Employees voted NetDocuments a Top Workplace. Core values: “win together,” “passionate hard work,” “exploring new things,” “every interaction matters,” and “take personal ownership.” Monthly all-hands meetings, CEO coin awards, peer recognition platform.
- **Benefits**:
  - 90% covered health insurance (medical, dental, vision)
  - 401k with company match and no vesting period
  - Flexible PTO (average employee takes 3–4 weeks per year)
  - 6 weeks paid parental leave
  - Annual lifestyle spending allowance
  - Access to LinkedIn Learning
  - Company-paid life insurance and EAP
- **Work Environment**: Hybrid/office (HQ in Lehi, UT). Remote-friendly? Not explicitly stated, but global team suggests flexibility. Bi-annual reviews and merit increases.
- **Engineering Culture**: Emphasis on innovation, modern tech stack (Fluent UI, AI), and cross-team collaboration. Open roles include Staff Software Engineer, Data Architect, Principal AI Engineer, and AI Strategy Director.

## Sources
1. [NetDocuments Careers Page](https://www.netdocuments.com/company/careers/)
2. [NetDocuments Main Site](https://www.netdocuments.com/)
3. [NetDocuments Our People Page](https://www.netdocuments.com/company/our-people/)
4. [NetDocuments Our Strategy Page](https://www.netdocuments.com/company/our-strategy/)
5. [NetDocuments LinkedIn Company Profile](https://www.linkedin.com/company/netdocuments)

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