--- title: 'Manager, Software Engineering at New Relic' canonical: 'https://feeny.ai/job/manager-software-engineering-new-relic-bengaluru-gccwq0qyh4c1' type: 'job' last_seen: '2026-09-08' --- # Manager, Software Engineering at New Relic - **Company:** New Relic - **Location:** Bengaluru, India - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/newrelic/jobs/5395062008 ## Job description We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! ## Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure. The Developer Platform organization is looking for a Software Engineering Manager to join our group in India. This organization develops and maintains the internal developer platform, security, compliance and audit reporting and all processes and controls that enable New Relic’s fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering teams to implement critical projects to support our business. Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you. ## What you’ll do - Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives. - Drive and contribute to our culture of operational and business efficiency: secure code, CI/CD pipelines, unit testing, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, and blameless root-cause analysis with a learner and growth mindset. - Design and promote "golden paths" that standardize development, deployment, and testing, reducing friction by fostering self-service environments. - Attend operational review meetings and bring postmortem learnings back to the team and organization. - Learn from some of the brightest minds in the business—who are also looking to learn from you—while coaching and mentoring people. - Drive the recruitment, training, and development of top-tier talent in the region. - Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify requirements and execute cross-team initiatives. - Work in an agile environment with a DevOps approach, where teams build and maintain their own software, including participating in second-layer support rotations. This role requires - 10+ years of professional work experience in software development. - BS/MS in Computer Science, or equivalent education/experience in a relevant field. - Hands-on experience coding in programming languages such as Golang, Java, Javascript or Python. - Hands-on experience driving the software architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design, and RESTful API endpoints. - 6+ years of people management experience. - 5+ years of experience with tools such as Jenkins, ArgoCD, Temporal, Terraform, and Kubernetes. - Solid background in application and system programming, Infrastructure as Code (IaC), and Linux system administration. - Deep understanding of the security, reliability, performance, and cost-effectiveness of distributed systems on public cloud providers such as AWS, Azure, and Google Cloud (GCP). Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf). Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy ## About New Relic ## Company Overview - **One-liner**: New Relic provides an intelligent observability platform that helps engineers monitor, troubleshoot, and optimize their software, infrastructure, and AI applications in real time. - **Entity Type**: Private (acquired by Francisco Partners and TPG in a $6.5 billion take-private deal in 2024; formerly public on NYSE under ticker NEWR) - **Headquarters**: San Francisco, California, United States - **Founded**: 2008 - **Founders**: Lew Cirne ## Core Business - **Primary industry**: Observability Platform / Application Performance Monitoring (APM) / Software Development - **Target customers**: B2B, serving engineering and IT teams at enterprises, SMBs, and digital-native companies across industries. - **Mission statement**: Eliminate interruptions for digital business. ## Products & Services - **[New Relic Intelligent Observability Platform](https://newrelic.com/)**: A unified, full-stack SaaS platform that ingests metrics, events, logs, and traces (MELT) to provide end-to-end visibility. Includes APM, infrastructure monitoring, digital experience monitoring (RUM), logs, security, and AI-powered observability. - **[New Relic AI](https://newrelic.com/)**: A generative AI assistant that helps engineers trace agent reasoning to code execution, identify hallucinations, control AI costs, and accelerate root cause analysis. - **[AI and Agentic Monitoring](https://newrelic.com/)**: Dedicated capabilities to monitor AI models, agents, and LLM interactions in real time, correlating agent behavior with underlying microservices. - **[New Relic CodeStream](https://newrelic.com/)**: Extends observability and code collaboration directly into popular development environments (IDEs). - **Vulnerability Management & Security**: Unified vulnerability management with production impact scoring and AI-driven prioritization, plus IAST and SAP monitoring. - **800+ pre-built integrations** with cloud services (AWS, Azure, GCP), Kubernetes, Docker, serverless frameworks, and 11 programming languages. ## Market Standing - **Valuation**: Acquired for approximately **$6.5 billion** in 2024 by Francisco Partners and TPG. - **Key Metric**: **$925.6M annual revenue** (as of the acquisition); **~2,400 employees** (as of March 31, 2024); **16,000+ paying customers**. - **Notable Investors/Partners**: Francisco Partners, TPG; major customers include adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill. - **Growth Signals**: - Named a **Leader in the 2025 Gartner Magic Quadrant for Observability Platforms** (12-time Leader). - **2.4 trillion data points queried per minute**, 5 billion data points ingested per minute, 3.1+ exabytes of data annually, 333+ billion web requests served daily with a median response time of 60ms. - Integrated with **NVIDIA NIM** to accelerate AI adoption and ROI. - Launched **Instant Observability**, the industry’s largest open-source integration ecosystem. - Job posting trends show **+35.3% quarterly growth** (as of mid-2025). ## Competitive Advantages - **Unified platform**: Single platform for metrics, events, logs, and traces — no separate databases required, reducing complexity and cost. - **Usage-based consumption pricing**: First in the industry to move away from host-based pricing; offers a **100 GB free tier per month** and $0.35/GB beyond, making it accessible to startups and large enterprises alike. - **AI-native observability**: Deep integration of generative AI for root cause analysis, cost control, and hallucination detection — a differentiator in the observability market. - **Massive data scale**: Proven ability to handle exabyte-scale telemetry with sub-60ms median query response times. - **Open-source ecosystem**: 770+ integrations and open-source agents, fostering community and reducing vendor lock-in. ## Strategic Focus - **AI and Agentic Monitoring**: Prioritizing capabilities to monitor and optimize AI agents, LLMs, and agentic workflows as enterprises adopt AI at scale. - **Expanding the free tier and consumption model**: Driving adoption by lowering barriers for engineers and startups, converting them into paying customers. - **Enterprise security and governance**: Deepening vulnerability management, IAST, and security integrations to meet enterprise compliance needs. - **Global expansion**: 17 offices worldwide including Barcelona, Bengaluru, Berlin, Dublin, London, Melbourne, Munich, Paris, Portland, San Francisco, Seoul, Singapore, Sydney, Tel Aviv, Tokyo, and Zurich. ## Why Work Here - **Culture**: Known for "The Relic Way" — six core values: Customer Forever, One Team, Competitive Spirit, Technical Excellence, Challenger Mindset, and Results Driven. Emphasizes diversity, equity, and inclusion with five Employee Resource Groups (Access, Rainbow Relics, Relics of Color, Veterans@NewRelic, Women@NewRelic). - **Work environment**: Supports **flex work arrangements** (remote/hybrid options available depending on role and location). - **Total rewards**: Competitive pay, career development programs, professional training, generous paid time off, family healthcare, paid parental leave, emotional support assistance, NRgize wellness funds, and perks & discounts. - **Recognition**: Named one of *Fortune*’s Best Workplaces in Technology™ (2022), *PEOPLE* Magazine’s Companies That Care (2022, 2023), and *Inc.*’s Best-Led Companies (2021). Ranked among the greenest companies by *U.S. News & World Report* (2023). - **Engineering culture**: High technical bar with emphasis on innovation at massive scale. Engineers work on challenges involving 2.4 trillion queries per minute and exabyte-scale data pipelines. Active blog and community engagement. - **Active hiring**: 69 active job postings (as of mid-2025) with roles in engineering, sales, AI, data science, and compliance. ## Sources 1. [New Relic Official Website](https://newrelic.com/) 2. [New Relic Careers Page](https://newrelic.com/careers) 3. [New Relic Company Fact Sheet (PDF)](https://newrelic.com/sites/default/files/2024-08/Final_Fact_Sheet_08_28_24.pdf) 4. [New Relic Culture Page](https://newrelic.com/about/culture) 5. 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