--- title: 'Manager, Software Engineering - Observability at Figma' canonical: 'https://feeny.ai/job/manager-software-engineering-observability-figma-san-francisco-ca-new-york-ny-we292w77e7rk' type: 'job' last_seen: '2026-09-06' --- # Manager, Software Engineering - Observability at Figma - **Company:** Figma - **Location:** San Francisco CA • New York NY •, United States - **Compensation:** $258k–$376k - **Posted:** 2026-02-27 - **Last confirmed live:** 2026-09-06 - **Apply:** https://boards.greenhouse.io/figma/jobs/5807963004?gh_jid=5807963004 ## Job description Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Observability engineering team builds and operates the systems that give us deep visibility into the health, performance, and efficiency of our platform. From metrics, logs, and traces to cost attribution and budgeting, this team ensures that engineers across Figma can detect issues quickly, understand system behavior at scale, and make informed decisions about reliability and spend. The team owns and evolves our core observability stack—including platforms like Datadog, shared instrumentation libraries, and the agents and operators that power telemetry collection—while continuously raising the bar on signal quality and operational clarity. This team ensures that engineers across Figma can detect issues quickly, understand system behavior at scale, and make informed decisions about reliability. The team owns and evolves our core observability stack—including platforms like Datadog, shared instrumentation libraries, the agents and operators that power telemetry collection, and a host of internally developed components to power AI Trace Observability —while continuously raising the bar on signal quality and operational clarity. As the Engineering Manager for Observability, you will lead a team of five engineers responsible for shaping the future of visibility and efficiency at Figma. You’ll define the strategy for instrumentation standards and cost transparency, drive initiatives to optimize observability footprint and spend, and explore innovative AI-driven approaches to anomaly detection and operational automation. This role is well-suited for a leader with strong distributed systems experience who is motivated by platform leverage, cross-functional impact, greenfield AI Observability work and building systems that enable every engineering team to operate with confidence and precision. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead and grow a team of 5 engineers responsible for the reliability, scalability, and evolution of Figma’s Observability and AI Trace Observability platforms. - Own and operate the AI Trace Observability ecosystem, including a safe telemetry pipeline that aggregates all relevant data, runs it through classification and then gives engineers the ability to run evals against this data. - Own and operate Figma’s core observability stack, including vendor platforms such as Datadog, ensuring high availability, strong data quality, and effective signal-to-noise across metrics, logs, and traces. - Define and drive the technical strategy for instrumentation standards, observability libraries, agents, and operators used to monitor internal and external facing services. - Explore and implement innovative, AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation. - Partner with infrastructure, product engineering, finance, and security teams to improve visibility into system health and cost efficiency at scale. - Coach and mentor engineers through career development, performance feedback, and technical leadership, fostering a culture of ownership, collaboration, and high quality execution. We'd love to hear from you if you have: - 4+ years of experience leading infrastructure, observability, or platform engineering teams, with a track record of delivering highly reliable production systems - Deep hands-on experience with modern observability platforms (e.g., Datadog, OpenTelemetry) across metrics, logs, and distributed tracing - Strong understanding of distributed systems, instrumentation best practices, SLO design, and incident response workflows - Experience driving cost transparency and accountability initiatives, including cost attribution, budgeting, forecasting, and alerting in cloud environments - Demonstrated ability to set technical direction, drive cross-functional alignment (Engineering, Finance, Security), and make sound architectural decisions in complex environments While not required, it’s an added plus if you also have: - Experience building observability, telemetry, data infrastructure, or evaluation systems for AI or machine learning products, including familiarity with LLM traces, prompt and model versioning, classifiers, and offline or online eval workflows. - Experience designing or evolving company-wide observability standards, shared libraries, and agent/operator-based integrations. - Background in cost optimization for infrastructure or observability tooling, including vendor negotiations and usage modeling. - Experience applying AI or machine learning techniques to anomaly detection, root cause analysis, or operational automation. - Familiarity with OpenTelemetry and modern instrumentation frameworks across multiple programming languages. - Experience scaling and mentoring high-performing engineering teams through platform expansion or significant architectural change. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000—$376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an [equal opportunity workplace](https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with [Figma's Candidate Privacy Notice](https://www.figma.com/legal/candidate-privacy-notice/). ## About Figma ## Company Overview - **One-liner**: Figma is a collaborative, AI-powered interface design and digital whiteboarding platform that enables teams to brainstorm, design, and build digital products together in a web-based environment. - **Entity Type**: Private (Series F, raised $749M total) - **Headquarters**: San Francisco, California, United States - **Founded**: 2012 - **Founders**: Dylan Field (CEO) and Evan Wallace ## Core Business - **Primary industry**: Collaborative design software, product development platforms - **Target customers**: B2B and B2C; serves designers, developers, product managers, marketers, and educators across enterprises, SMBs, and individual creators. 95% of the Fortune 500 uses Figma [figma.com](https://www.figma.com/). - **Mission**: To make design accessible to all. The company believes that "nothing great is made alone." ## Products & Services - **Figma Design**: The core web-based collaborative interface design tool for exploring, iterating, and prototyping digital products. Features include vector editing, prototyping, and design systems. - **FigJam**: An online digital whiteboard for brainstorming, meetings, and collaborative work, built for all skill levels. - **Dev Mode**: A dedicated workspace in Figma that helps bridge the gap between design and code, allowing designers and developers to work in different modes within the same files. - **Figma Sites**: A tool enabling designers to build and publish dynamic websites with limitless interactions and customizations, powered by code and AI. - **Figma Buzz**: A product for brand and marketing teams to create visual assets at scale while maintaining brand consistency, featuring built-in AI capabilities. - **Figma Make**: An AI-powered prompt-to-code tool that turns written descriptions or existing designs into working prototypes or apps. - **Figma Motion**: A new timeline-based animation tool introduced at Config 2026 for creating motion designs directly on the canvas. - **Figma for Education**: A dedicated offering for educational institutions. ## Market Standing - **Valuation**: Not publicly disclosed (the planned $20B Adobe acquisition was blocked by regulators in 2023; subsequent Series F in 2024 was at an undisclosed valuation). - **Key Metric**: Over $749M in total funding raised across 7 rounds (latest: Series F, $416M, May 15, 2024) [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). - **Notable Investors**: Greylock Partners, Andreessen Horowitz, Sequoia Capital [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). - **Growth Signals**: Over 1,600 employees globally (as of Q1 2025); 2,877 as of April 2026 [tracxn.com](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo). Approximately 85% of monthly active users are based outside the U.S., and over 50% of revenue is from outside the U.S. Two-thirds of monthly active users are not designers, indicating strong cross-functional adoption [figma.com/newsroom](https://www.figma.com/newsroom/). Recently achieved ISO 42001 certification for responsible AI use (July 2026). ## Competitive Advantages - **Browser-native architecture**: Figma was the first design tool built for the web, enabling real-time multiplayer collaboration without installation or file syncing issues. - **Massive installed base**: 95% of Fortune 500 companies use Figma, creating a powerful network effect and ecosystem lock-in. - **Cross-functional adoption**: With 2/3 of MAUs being non-designers, Figma has successfully expanded beyond design teams into product, engineering, and marketing. - **AI-native platform**: Recent investments in AI (Figma Make, AI design agents, AI-powered code generation) position the platform at the intersection of design and AI. - **Open ecosystem**: Strong plugin and community ecosystem, plus open-source contributions. ## Strategic Focus - **AI integration**: Deepening AI capabilities across the entire product suite, including AI-powered design agents, prompt-to-code tools, and automated workflows. - **Expanding beyond design**: Growing into a full product development platform that spans ideation (FigJam), design (Figma Design), development (Dev Mode, Figma Make), and publishing (Figma Sites, Figma Buzz). - **Global expansion**: Over half of revenue comes from outside the U.S., with dedicated offices in São Paulo, Tokyo, Singapore, Sydney, London, Berlin, Paris, and Tel Aviv. - **Enterprise adoption**: Building out enterprise-grade security (ISO 42001 certified), compliance, and governance features. ## Why Work Here - **Culture**: Values-driven with a focus on "Build Community," "Run with It," "Love Your Craft," "Grow as You Go," and "Play." Emphasis on kindness, connection, and lifting each other up [figma.com/careers](https://www.figma.com/careers/). - **Remote/Hybrid**: Hiring across global hubs and remotely in the US and Canada. Offices in 13 locations worldwide: San Francisco, New York City, Seattle, London, Paris, Berlin, Tokyo, Singapore, Bengaluru, Sydney, São Paulo, and Tel Aviv. - **Engineering culture**: Strong investment in engineering with active hiring for AI/ML, distributed systems, graphics, infrastructure, and security roles. Annual "Maker Week" encourages exploration of wild, imaginative ideas. - **Benefits**: Competitive salary & equity; health, dental, and vision insurance; retirement with company contribution; parental leave & fertility support; mental health and wellness benefits; generous PTO; company recharge days; learning & development stipend; work from home stipend; cell phone reimbursement [figma.com/careers](https://www.figma.com/careers/). - **Diversity**: Equal opportunity workplace with Figmate Community Groups focused on shared characteristics and life experiences. Dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status. - **Growth**: Fast-growing company (1,600+ to 2,877 employees in ~1 year) with significant opportunities for career advancement and impact. ## Sources 1. [Figma Careers Page](https://www.figma.com/careers/) 2. [Figma Website](https://www.figma.com/) 3. [Figma Newsroom](https://www.figma.com/newsroom/) 4. [Tracxn Company Profile](https://tracxn.com/d/companies/figma/__ax4OtPOcmyjsFUT81_oGsjztypgqH8K3cQ0_zcUnNBo) 5. [Greenhouse Job Board](https://boards.greenhouse.io/figma/jobs/5814274004?gh_jid=5814274004) ## Other roles at Figma - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-figma-san-francisco-ca-new-york-ny-wx1ky21c5wyx) — San Francisco CA • New York NY •, United States - [Designer Advocate](https://feeny.ai/job/designer-advocate-figma-san-francisco-ca-new-york-ny-4rxavspf8y60) — San Francisco CA • New York NY •, United States - [GTM Systems Architect](https://feeny.ai/job/gtm-systems-architect-figma-san-francisco-ca-new-york-ny-kjgabhnyxsm5) — San Francisco CA • New York NY •, United States - [Account Executive, Federal - Federal Systems Integrators](https://feeny.ai/job/account-executive-federal-federal-systems-integrators-figma-san-francisco-ca-mmmakmc39z14) — San Francisco CA • New York NY •, United States - [Federal Compliance Manager](https://feeny.ai/job/federal-compliance-manager-figma-san-francisco-ca-new-york-ny-wfd2d89c0h6p) — San Francisco CA • New York NY •, United States - [Immigration Program Manager](https://feeny.ai/job/immigration-program-manager-figma-san-francisco-ca-new-york-ny-7xrtdpdzdmf5) — San Francisco CA • New York NY •, United States - [Manager, SMB Sales](https://feeny.ai/job/manager-smb-sales-figma-san-francisco-ca-new-york-ny-y218g4xem9hv) — San Francisco CA • New York NY •, United States - [Director, Marketing - Figma Weave (New York, United States)](https://feeny.ai/job/director-marketing-figma-weave-new-york-united-states-figma-new-york-v74nx31yy158) — New York, NY - [IT Engineer, Internal AI Infrastructure](https://feeny.ai/job/it-engineer-internal-ai-infrastructure-figma-san-francisco-ca-new-york-ny-7n92nyc1mbxw) — San Francisco CA • New York NY •, United States - [Manager, Product Management - Figma Platform Experience](https://feeny.ai/job/manager-product-management-figma-platform-experience-figma-san-francisco-ca-new-1sqvm72cmc0t) — San Francisco CA • New York NY •, United States