--- title: 'Manager, Solution Specialists at Kaseya Careers' canonical: 'https://feeny.ai/job/manager-solution-specialists-kaseya-careers-miami-7qrarr6vcsc2' type: 'job' last_seen: '2026-09-06' --- # Manager, Solution Specialists at Kaseya Careers - **Company:** Kaseya Careers - **Location:** Miami, FL - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-06 - **Apply:** https://www.kaseya.com/careers/jobs/id/6161965004/?gh_jid=6161965004 ## Job description ## About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by [Insight Partners](https://www.insightpartners.com?utm_source=chatgpt.com), a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Position Summary Kaseya is seeking a Manager, Solution Specialists to lead, coach, and scale a team of product-focused sales experts who partner with our account management organization to cross-sell Kaseya's products into our existing customer base. This is a player-coach leadership role for someone with strong B2B/SaaS sales management experience and a technical aptitude for IT and security software. You will be responsible for the performance, development, and productivity of your Solution Specialist team — ensuring they operate as trusted, go-to technical sales resources for Account Managers, consistently hit quota, and drive measurable revenue growth across one to three product lines. ## Key Responsibilities - Hire, onboard, coach, and develop a high-performing team of Solution Specialists. - Set clear individual and team quotas, KPIs, and performance expectations; manage performance reviews and improvement plans as needed. - Act as the escalation point and strategic advisor for complex, high-value, or stalled opportunities within the team's pipeline. - Partner closely with Account Management and Sales leadership to align cross-sell strategy, territory/account coverage, and resource allocation. - Drive product expertise and consultative selling skills across the team, ensuring Specialists remain evangelists and trusted technical resources for their assigned products. - Oversee pipeline management and forecasting; deliver accurate, consolidated forecasting and pipeline reporting to senior leadership on a weekly basis. - Establish and reinforce best practices, sales methodology, and playbooks for product demos, presentations, and consultative discovery. - Analyze team performance data and market/competitive intelligence to identify coaching opportunities and areas for process improvement. - Collaborate with Product, Marketing, and Enablement teams to ensure the team has up-to-date messaging, collateral, and training on new features and releases. - Remove roadblocks by marshaling internal resources (technical, product, legal, etc.) to keep deals moving through the sales cycle. - Foster a high-energy, accountable, and collaborative team culture aligned with Kaseya's values. - Consistently lead the team to meet and exceed monthly and quarterly quotas. Required Qualifications - 5+ years of B2B/SaaS sales experience, including 2+ years in a sales management, team lead, or player-coach capacity, ideally within inside sales or solution/product-specialist teams. - Demonstrable track record of building, coaching, and scaling successful sales teams to meet or exceed quota. - Technical knowledge and/or experience in security software or IT infrastructure sales. - Strong technical understanding of technology and the ability to translate it into business value for customers and coach others to do the same. - Experience partnering cross-functionally with Account Management, Product, and Marketing teams. - Strong forecasting, pipeline management, and data-driven decision-making skills. - Excellent communication, coaching, and relationship-building skills across all levels of an organization. - Personable leadership style with high energy, enthusiasm, and the ability to motivate a telephone/virtual sales environment. - Prior experience in the MSP or IT management software industry is a plus. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. ## About Kaseya Careers ## Company Overview - **One-liner**: Kaseya is a global provider of unified IT management and cybersecurity software, serving managed service providers (MSPs) and small to medium-sized businesses (SMBs). - **Entity Type**: Private (privately held) - **Headquarters**: Miami, Florida, USA - **Founded**: 2000 - **Founders**: Not publicly available ## Core Business - **Primary industries**: IT management, cybersecurity - **Target customers**: B2B – managed service providers (MSPs), small to medium-sized businesses (SMBs), and enterprise IT departments - **Mission**: “To empower you to simplify and transform IT and cybersecurity management with innovative platform solutions.” ([kaseya.com](https://www.kaseya.com/company/)) ## Products & Services - **Kaseya 365**: Unified platform combining IT management, security, backup, and automation tools for MSPs and IT teams. - **IT Glue**: IT documentation and knowledge management platform. - **RapidFire Tools**: Network assessment and reporting tools. - **Spanning Cloud Apps**: Backup and recovery for SaaS applications (Office 365, G Suite, Salesforce). - **ID Agent / Graphus**: Dark web monitoring and phishing protection. - **RocketCyber**: Managed detection and response (MDR) platform. - **TruMethods**: Business coaching and operational best practices for MSPs. - **Unitrends**: Backup and disaster recovery solutions. All are delivered as SaaS or on-premise software, with over 40 products total. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: - Over 40,000 customers ([kaseya.com](https://www.kaseya.com/company/)) - Over 500,000 IT professionals use Kaseya products - 300 million devices managed globally - ~5,000 employees (as of 2025, per Built In) - **Notable Investors/Partners**: Not publicly listed in provided sources; company is privately held (backed by private equity). - **Growth Signals**: - Offices in more than 21 countries, with expansion in Bengaluru, Dublin, and other hubs. - Recognized as a “Great Place to Work” ([kaseya.com](https://www.kaseya.com/careers/)). - Continues to add products and acquire complementary technologies. ## Competitive Advantages - **Broad platform**: Over 40 integrated products covering IT management, security, backup, and documentation – a single-vendor solution for MSPs. - **Partner-first approach**: “Partner First Pledge” program shares risk with MSPs, building strong loyalty. - **Scale and reach**: Serving 40,000+ customers across 20+ countries with a large partner ecosystem. - **Innovation track record**: First-to-market with remote monitoring and management (RMM) in 2000, now a leader in unified IT and security. ## Strategic Focus - Accelerate adoption of the Kaseya 365 unified platform. - Expand cybersecurity capabilities (MDR, phishing, dark web monitoring). - Grow international presence, especially in India, Ireland, and Australia. - Hire aggressively across engineering, sales, customer success, and corporate functions to support rapid growth. ## Why Work Here - **Culture**: Described as “human-centered” and “culture-centered,” with a strong emphasis on growth and collaboration. The company often uses the “rocketship” metaphor to signal momentum. - **Work environment**: Hybrid and in-office options depending on role and location. Many roles are remote; some offices (Miami, Bangalore, Dublin) are in-office or hybrid. Built In lists both on-site and remote positions. - **Career development**: Structured interview process, take-home assessments for tech roles, and a software sales development program for career switchers. - **Global presence**: Opportunities to work in over 20 countries, with hubs in Miami, Dublin, Bangalore, Sydney, Vancouver, and more. - **Recognition**: Certified “Great Place to Work”; noted for positive workplace culture. ## Sources 1. [kaseya.com – Careers](https://www.kaseya.com/careers/) 2. [kaseya.com – About Kaseya](https://www.kaseya.com/company/) 3. 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