---
title: 'Manager, Solutions Engineering at Factory'
canonical: 'https://feeny.ai/job/manager-solutions-engineering-factory-san-francisco-hh0z9a288k90'
type: 'job'
last_seen: '2026-10-13'
---

# Manager, Solutions Engineering at Factory

- **Company:** Factory
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-03
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/factory/3a0045c6-db0f-4919-b1e5-83b02bb15a9d

## Job description

## About Factory

Our mission is to create a world where software builds and improves itself.

We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.

In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

## About the Role

Factory is hiring a Solutions Engineering Manager to build the Mid-Market Solutions Engineering team. Our Mid-Market Solutions Engineers own the full customer lifecycle, pre-sales and post-sales: discovery, demos, proofs of concept, security and architecture reviews, pilot delivery, and the ongoing adoption and expansion of Factory once a customer is live. You will help build out the team, define how it runs, and own both the technical win and the production outcome for our fastest-growing mid-market accounts. You will hire and coach the people who do this work, set the standard for how it is done, and stay close enough to the accounts to do it yourself when it matters. You will work directly with Mid-Market Sales leadership, and closely with Product and Engineering. This is a hands-on, zero-to-one leadership role at the intersection of Sales, Product, and Engineering. It suits someone who combines real technical fluency, strong people leadership, and sound judgment under deal pressure.

## What you will do and achieve

- Build the Mid-Market Solutions Engineering team: define the hiring profile, recruit and close the founding Solutions Engineers, and grow the team with the Mid-Market pipeline
- Design and iterate the team's operating playbook across the full lifecycle: discovery, pilot scoping, success metrics, security and compliance reviews, production rollout, and ongoing adoption and expansion
- Own the team's technical win rate, time-to-technical-win, pilot-to-production conversion, and post-sales adoption and expansion; report them to GTM leadership and use them to coach the team
- Partner with Sales leadership and Account Executives to run high-quality technical discovery, demos, and proofs of concept that tie directly to customer outcomes
- Carry accounts directly while the team ramps, and serve as the escalation point for complex evaluations, at-risk deployments, and high-stakes mid-market deals, including CTO, VP Engineering, and Security stakeholders
- Onboard, coach, and develop Solutions Engineers; set clear expectations, career paths, and performance standards, and shorten ramp time with structured enablement
- Act as the voice of the field internally, feeding customer and prospect insight back to Product and Engineering

## Qualifications

You do not need to meet every requirement to be a strong candidate. If this role excites you and you have related experience, we encourage you to apply.

- 2+ years leading Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, spanning pre-sales and post-sales, including at least one team you built or scaled from a small starting point
- A strong hiring track record: you know how to source, assess, and close senior technical customer-facing talent
- A strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools
- Proven ability to partner with Sales while protecting technical integrity and customer trust
- Comfort in high-pressure, customer-facing environments; you can take over a stalled evaluation or a struggling deployment and move it forward
- Operational discipline: you track technical win rates and pilot outcomes and run a team on the numbers, not on anecdotes
- Executive presence and clear communication with developers, architects, and CTOs alike
- A builder mindset: you thrive in a fast-moving startup and create structure where little exists

## Nice to have

- Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales
- Background as a software engineer or in a technical consulting role
- Experience standing up a new team or function for a high-growth company

This is an in-office position (5 days/week) in San Francisco. Expect travel to customer sites as needed.

## About Factory

## Company Overview
- **One-liner**: Factory is an AI research lab building autonomous software development agents ("Droids") to automate and optimize the entire software development lifecycle.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Matan Grinberg (CEO & Co-Founder), Eno Reyes (CTO & Co-Founder)

## Core Business
- Primary industry/industries: Artificial Intelligence, Software Development, Autonomous Agents
- Target customers: Enterprise engineering organizations (B2B)
- Mission or purpose statement: "Bring Autonomy to Software Engineering"

## Products & Services
- **[Droid]**: An autonomous software development agent that performs real engineering work across IDEs, CLI, and CI/CD environments. Handles refactors, migrations, debugging, incident response, and feature development in large codebases. Operates through a model-agnostic architecture and supports long-running processes, structured planning, and verified outputs such as PRs and deployments.
- **[Factory Router]**: A product that automatically selects the right AI model for each coding task, cutting costs 20-25% while maintaining frontier model performance.

## Market Standing
- **Valuation**: $1.5 billion (as of early 2026, per Series C announcement) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Total Funding**: $220M [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Latest Funding Round**: $150M Series C (raised ~2 months ago as of July 2026) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Investors**: Sequoia Capital, Lux Capital, NEA, Abstract, MANTIS Venture Capital, 20VC [cbinsights.com](https://www.cbinsights.com/company/factory-2). Board members include AI veteran Lila Tretikov (NEA Partner) [cbinsights.com](https://www.cbinsights.com/company/factory-2).
- **Notable Customers**: NVIDIA, Morgan Stanley, EY, Palo Alto Networks, RBC, Revolut, Adobe, MongoDB [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Advisors**: Ali Ghodsi (CEO & Co-founder, Databricks), Aaron Levie (CEO, Box), Dev Ittycheria (CEO, MongoDB), Nikesh Arora (CEO, Palo Alto Networks), Frank Slootman (Former CEO, Snowflake), Michael Ovitz (Co-founder, CAA) [factory.ai](https://factory.ai/company)
- **Growth Signals**: Rapid enterprise adoption moving beyond experimentation; appointed Marcello Gallo as CRO (formerly CRO at Sigma and Moveworks, senior sales leadership at MongoDB) [cbinsights.com](https://www.cbinsights.com/company/factory-2); appointed Madison Faulkner as Head of Strategy [cbinsights.com](https://www.cbinsights.com/company/factory-2); Headcount growing rapidly (+4% monthly on LinkedIn) [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Competitive Advantages
- **Model-Agnostic Architecture**: Factory's Droids are not tied to a single AI model, allowing them to use the best model for each task and switch as the landscape evolves. The Factory Router product further optimizes cost and performance by intelligently routing tasks.
- **Deep Integration**: Agents work natively within existing developer tools (IDEs, CLI, CI/CD), meaning teams don't need to change their workflows to adopt Factory.
- **Enterprise-First Focus**: The company is building for large-scale engineering operations with production-grade reliability, security, and control, as evidenced by their customer list (NVIDIA, Morgan Stanley, etc.).
- **Top-Tier Talent & Advisory**: The team hails from companies like Nuro, Glean, Applied Intuition, Scale AI, MongoDB, and Sourcegraph, and is advised by some of the most prominent leaders in enterprise software.
- **Strong Backing**: Backed by top-tier venture capital firms (Sequoia, Lux, NEA) with a $1.5B valuation, providing significant resources and credibility.

## Strategic Focus
- **Enterprise Hyper-Growth**: Scaling go-to-market with the appointment of a seasoned CRO to drive adoption among large enterprises.
- **Agent-Native Development**: Championing the shift from AI-assisted coding to fully autonomous agents that own and execute complex engineering tasks.
- **Cost Optimization**: Products like Factory Router demonstrate a focus on making AI-powered development cost-effective at scale.
- **Platform Ownership**: Enabling enterprises to own their "software factory" with a flexible, model-agnostic platform.

## Why Work Here
- **Mission-Driven**: The opportunity to "Build the tool you've always dreamed of using" and shape the next era of software engineering [factory.ai](https://factory.ai/).
- **Talent Density**: The company emphasizes being a "lean and talent-dense team" that values ownership and autonomy [factory.ai](https://factory.ai/).
- **On-Site Culture**: Employees work from physical offices five days a week, fostering deep collaboration. Offices are in San Francisco, CA; New York, NY; and London, England [builtin.com](https://builtin.com/company/factory-factoryai).
- **Comprehensive Benefits**: Fully covered medical, dental, and vision insurance for employees; 401(k) and Flexible Savings Account; daily catered lunches and dinners; on-site gym; desk setup stipend [factory.ai](https://factory.ai/).
- **World-Class Team**: Opportunity to learn from and work alongside engineers from top AI and software companies (Nuro, Glean, Scale AI, MongoDB, etc.) and industry legends on the advisory board [factory.ai](https://factory.ai/company).
- **High-Growth Environment**: The company is in a hyper-growth phase with significant funding, a rapidly growing customer base, and a clear market need.

## Sources
1. [factory.ai](https://factory.ai/)
2. [factory.ai/company](https://factory.ai/company)
3. [builtin.com](https://builtin.com/company/factory-factoryai)
4. [cbinsights.com](https://www.cbinsights.com/company/factory-2)
5. [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Other roles at Factory

- [Customer Marketing](https://feeny.ai/job/customer-marketing-factory-san-francisco-s8qt659xddm6) — San Francisco, CA
- [GTM Strategy & Operations, EMEA Lead](https://feeny.ai/job/gtm-strategy-operations-emea-lead-factory-london-04qhmyzkeyzb) — London, United Kingdom
- [GTM Strategy & Operations, AMER Lead](https://feeny.ai/job/gtm-strategy-operations-amer-lead-factory-san-francisco-074tw7xjmvfw) — San Francisco, CA
- [Product Manager, Growth](https://feeny.ai/job/product-manager-growth-factory-san-francisco-zxmd0eyefywq) — San Francisco, CA
- [Product Manager, Scale](https://feeny.ai/job/product-manager-scale-factory-san-francisco-vww1n63y35eg) — San Francisco, CA
- [Head of Developer Relations](https://feeny.ai/job/head-of-developer-relations-factory-united-states-e6nyg3wvmk1w) — United States
- [Solutions Engineer, Enterprise, East](https://feeny.ai/job/solutions-engineer-enterprise-east-factory-new-york-2804649506pp) — New York, NY
- [Web Designer](https://feeny.ai/job/web-designer-factory-san-francisco-87s7bradqy5y) — San Francisco, CA
- [VP of Revenue Marketing](https://feeny.ai/job/vp-of-revenue-marketing-factory-san-francisco-02b2vtnxh0jb) — San Francisco, CA
- [Head of Community](https://feeny.ai/job/head-of-community-factory-san-francisco-a99h3s0znb8p) — San Francisco, CA