--- title: 'Manager/ Sr. Manager – Learning & Org Development at Zeta' canonical: 'https://feeny.ai/job/manager-sr-manager-learning-org-development-zeta-bangalore-0zf64kv7c76t' type: 'job' last_seen: '2026-10-27' --- # Manager/ Sr. Manager – Learning & Org Development at Zeta - **Company:** Zeta - **Location:** Bangalore, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-27 - **Apply:** https://jobs.lever.co/zeta/1dabb3c8-c477-4ee5-b300-dbf5d13b7fa9 ## Job description ## About Us Build the future of banking. Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our Impact and Growth Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in Jan 1, 2025. Our Product Lines Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: Product Description Tachyon Our cloud-native banking stack built for population-scale systems Cipher Our unified authentication platform for secure, high-volume banking environments Digital Credit as a Service Enabling banks to launch credit lines on UPI Elena Our intelligent and conversational AI platform for banking Pixel India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024 Sparrow The leading card experience for non-prime cardholders in the US …and more across cards, payments, lending, and core banking. Our Culture and Values We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground. Learn More About Zeta If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X. ## About the role Responsible for driving the full learning cycle at Zeta – from detailed learning needs analysis and diagnosis through content design, facilitation, vendor partnering, and impact measurement – in close partnership with HRBPs and business leaders. The role also leads organization-wide, high-impact learning programs and oversees learning operations, including learning technology, compliance training, budgets, and policies. This role will require close collaboration with Business stakeholders, People Partners, and the larger People Success team. ## Responsibilities - Partner with HRBPs to conduct detailed learning needs analysis (LNA) using data insights, performance trends, and structured discussions with leaders, managers, and employees. - Diagnose capability gaps at the individual, team, and organizational levels, and translate them into clear learning objectives and solution recommendations. - Design and develop learning content and journeys across behavioral, functional, technical, and leadership areas, applying sound instructional design principles and blended formats. - Facilitate learning sessions, workshops, and programs, creating engaging experiences for diverse audiences. - Partner closely with HRBPs and business leaders to understand priorities, co-create learning solutions, and drive adoption within their teams. - Identify, evaluate, and manage external vendors and consulting partners – from scoping and selection through delivery and quality oversight. - Measure learning effectiveness and business impact using structured evaluation frameworks, and use insights to continuously improve programs. - Lead organization-wide, high-impact learning programs end-to-end – from design and rollout through communication, adoption, and impact measurement. - Drive capability-building initiatives such as manager and leadership development, role-level certifications, and function-specific training. - Own learning policies and manage learning budgets, including planning, allocation, spend tracking, and reporting. - Govern mandatory compliance training (e.g., Infosec, POSH, Code of Conduct), ensuring timely completion and audit-ready records. - Oversee learning technology, including LMS administration, learning KPIs, and dashboards that give leaders actionable insights on learning. ## Skills - Learning Needs Analysis & Diagnosis - Instructional & Content Design - Facilitation - Stakeholder & HRBP Partnering - Program ManagementVendor Management - Learning Analytics & Learning Tech (LMS) Experience & Qualifications: - 8+ years of experience in L&D, with hands-on ownership of the full learning cycle – LNA, diagnosis, content design, facilitation, and evaluation - Qualification - MBA/ Master's in psychology from a reputed institute - Experience with managing learning/ other talent programs/ processes (from design, delivery, execution, communication, logistics, follow through and closure) - Strong analytical, interpersonal and communication skills - Experience with managing LMS, related data and reporting - Demonstrated experience in partnering with business leaders and teams - Experience with application of L&D/OD concepts, principles, methodologies, and tools Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success ## About Zeta ## Company Overview - **One-liner**: Zeta Global is an AI-powered marketing cloud that unifies identity, intelligence, and activation to help enterprises drive measurable growth across the full customer lifecycle. - **Entity Type**: Public (NYSE: ZETA) - **Headquarters**: New York, NY, USA (3 Park Ave, 33rd Floor, New York, NY 10016) - **Founded**: 2007 - **Founders**: David A. Steinberg and John Sculley (former Apple CEO) ## Core Business - **Primary Industry**: AI-powered marketing technology / enterprise SaaS - **Target Customers**: B2B enterprises (CMOs and marketing teams) - **Mission / Purpose**: “Accelerate Brand Growth” by making modern marketing easier, more intelligent, and provably effective. ## Products & Services - **Zeta Data Cloud**: A proprietary identity graph and data platform that builds intelligence around individuals, not segments, for precision at scale. - **Customer Data Platform (CDP)**: Turns fragmented data into a clear, actionable view of each customer journey. - **Acquisition**: Profitable new customer targeting using better data and efficient, scalable activation. - **Personalized Engagement**: Cross-channel campaigns optimized with real-time signals. - **Loyalty**: Customer retention and advocacy through meaningful rewards and experiences. - **Analytics**: Real-time optimization and provable ROI measurement across campaigns. All offerings are delivered as a unified SaaS platform. ## Market Standing - **Valuation / Market Cap**: Not disclosed in provided sources (public company; market cap available on financial platforms) - **Key Metric**: Total employees – 2,000+ globally (as of 2026) - **Notable Investors / Partners**: Co-founded by John Sculley (former Apple CEO); other institutional investors not listed in provided sources. - **Growth Signals**: 142 active job openings across engineering, data science, customer solutions, and more; offices in New York, San Francisco, Los Angeles, Nashville, and Hyderabad; expanding remote roles. ## Competitive Advantages - **Proprietary AI & Identity Graph**: Zeta’s Data Cloud includes one of the industry’s most advanced identity graphs, enabling individual-level intelligence rather than segment-based targeting. - **Unified Platform**: Covers the full customer lifecycle (acquisition, engagement, loyalty, analytics) in one system, breaking down traditional silos. - **Provable ROI**: Every dollar spent is tied to real outcomes, giving decision-makers confidence in investment. - **Scale & Enterprise Focus**: Designed for large brands with complex marketing needs. ## Strategic Focus - **Agentic Marketing**: Zeta positions itself as “the intelligence layer for agentic marketing,” guiding every decision, action, and outcome with AI. - **Continuous Learning**: The platform continuously improves from real-time signals to deliver smarter advantages. - **Cross-Channel Optimization**: Emphasis on unifying data and activation across channels for efficiency and measurable business outcomes. ## Why Work Here - **Culture**: “Achieving the Impossible™” – a collaborative, entrepreneurial environment that encourages innovation and impact. - **Diversity & Inclusion**: Active employee resource groups for Asian & Pacific Islander, sustainability, neurodiversity, Hispanic/Latinx, LGBTQIA+, and women. - **Work Flexibility**: Mix of in-office (New York, San Francisco, Los Angeles, Nashville, Hyderabad) and remote roles (e.g., VP Data Cloud Consulting – Remote US). - **Engineering & Data Focus**: Large number of openings in software development, data engineering, data science, site reliability, and security engineering. - **Growth Opportunity**: 2,000+ employees with 142 open positions, indicating scaling and career advancement potential. ## Sources 1. [Zeta Global Website](https://www.zetaglobal.com/) 2. [Zeta Global – About Us](https://www.zetaglobal.com/about/) 3. [Zeta Global – Life at Zeta](https://www.zetaglobal.com/about/life-at-zeta/) 4. [Zeta Global Careers (Lever)](https://jobs.lever.co/zeta) 5. [Zeta Global Job Board (Greenhouse)](http://job-boards.greenhouse.io/zetaglobal) ## Other roles at Zeta - [Fraud Risk Analyst – US Banking & Payments](https://feeny.ai/job/fraud-risk-analyst-us-banking-payments-zeta-bengaluru-sdy3kg7dqsgy) — Bengaluru, India - [Personal Assistant](https://feeny.ai/job/personal-assistant-zeta-mumbai-c2qyp7f35x6t) — Mumbai, India - [Sr. Executive - Real Estate and Workplace](https://feeny.ai/job/sr-executive-real-estate-and-workplace-zeta-hyderabad-qzzsn6c74w00) — Hyderabad, India - [Senior Associate - Banking Operations](https://feeny.ai/job/senior-associate-banking-operations-zeta-mumbai-ydde6ncfezaw) — Mumbai, India / Bengaluru, India - [Manager - Employer Branding & Communications](https://feeny.ai/job/manager-employer-branding-communications-zeta-bangalore-xaafc9qrx6bt) — Bangalore, India - [Senior Associate Legal](https://feeny.ai/job/senior-associate-legal-zeta-mumbai-1596xpahrpns) — Mumbai, India / Bengaluru, India - [Specialist Legal](https://feeny.ai/job/specialist-legal-zeta-mumbai-p6cpz1tv8brh) — Mumbai, India / Bengaluru, India - [Product Manager II](https://feeny.ai/job/product-manager-ii-zeta-bengaluru-bsnqrcdptz8p) — Bengaluru, India - [Manager - Talent Management](https://feeny.ai/job/manager-talent-management-zeta-hyderabad-rvma47db16xv) — Hyderabad, India - [Director - Solution Engineering](https://feeny.ai/job/director-solution-engineering-zeta-us-east-coast-xvhz0p4gw8rp) — US East Coast