---
title: 'Manager, Strategic Accounts at Manifold AI'
canonical: 'https://feeny.ai/job/manager-strategic-accounts-manifold-ai-cambridge-xz3jqymptgka'
type: 'job'
last_seen: '2026-10-14'
---

# Manager, Strategic Accounts at Manifold AI

- **Company:** Manifold AI
- **Location:** Cambridge, MA
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/manifoldai/jobs/8009946003

## Job description

## About Manifold

Manifold is the AI platform for life sciences, accelerating life-changing medicines to patients. Our products speed up workflows in areas from target identification and clinical development to market access and precision medicine in the clinic, while maintaining the governance life sciences requires. Global companies and premier research institutions use Manifold to operate faster and more effectively. Backed by leading investors including Reach Capital, TQ Ventures, Calibrate Ventures, SilverArc Capital, and Industry Ventures, Manifold serves tens of thousands of users across hundreds of organizations globally.

## About Our Customers

Manifold is building the AI-native workspace for the world's biomedical data. Our customers are the companies and institutes that discover and deliver medicines to patients. When their scientists spend a week wrangling data instead of thinking, patients wait. We want to give that week back, at scale, across the industry.

Our customers today include data providers and health systems, the organizations that generate and steward multimodal data (genomic, imaging, clinical, real world data) and license or supply it into research use. As these relationships have grown, so has their scope and complexity, and we're building a dedicated Strategic Account Management function to own that complexity end to end.

## About The Role

The Manager, Strategic Accounts will own the relationship spectrum from post-implementation adoption through renewal and expansion for a portfolio of Manifold's most important accounts. Those relationships include the operational stakeholders running day-to-day data operations to the executive leaders who decide whether the partnership expands. You are the operational and commercial owner of the accounts in your book, accountable for renewals, upsells, cross-sells, and expansion revenue, and you provide the personalized, high-touch partnership that keeps each relationship healthy.

This is a critical role in our Strategic Account Management function. You'll work directly with senior stakeholders like a health system's chief data officer or a data provider's commercialization lead, with enough fluency in the science and data economics to navigate a commercialization deal or research use case on your own. This role reports into our VP, Strategic Account Management.

## What You'll Do

- Serve as a trusted advisor to your customers, deeply understanding their business and scientific priorities and translating that understanding into how Manifold delivers value across the relationship.
- Own Manifold's relationship with each account in your portfolio, accountable for customer health, satisfaction, retention, and growth.
- Be the operational engine of each partnership: running regular business reviews, maintaining real-time shared visibility with customer stakeholders, and building multi-threaded relationships that extend beyond a single champion.
- Proactively identify and capture expansion opportunities across new datasets, new business units, and new use cases, spotting them before the customer raises them.
- Build and maintain a living account plan for every strategic account, developing a clear growth thesis for each one: expansion whitespace, stakeholder strategy, competitive dynamics, and risk, and structuring the commercial terms for renewals and expansions in partnership with Legal and Finance.
- Own the coordination model and internal rhythm across Manifold's account team for each relationship, working hand-in-hand with teams like Product, Professional Services, and Legal.
- Manage the handoff from Sales at go-live, capturing what was promised and who the real buyer was so nothing is lost in the transition.
- Partner with technical teams to understand how the platform is used for R&D workflows across genomics, digital pathology, and real world data, well enough to spot expansion opportunities independently.
- Own portfolio status, relationship health tracking, and be accountable for surfacing risk before it becomes a problem.

## What You'll Bring

- 5+ years managing strategic account relationships with revenue or retention accountability, partnering directly with senior stakeholders and navigating competing priorities across functions, ideally selling to health systems or data providers in life sciences and healthcare.
- A working understanding of multimodal data (genomic, imaging, clinical, real world data) and how it's used in biopharma R&D, so you can speak to why your customer's data matters to the researchers who ultimately use it.
- A track record of owning both relationship health and commercial outcomes on an account, not just one or the other.
- Strong listening and diagnostic skills: the ability to quickly and accurately identify a customer's real problem and mobilize the right internal resources to solve it, quickly and effectively.
- Experience independently structuring and negotiating contract terms, including partnering with Legal and Finance.
- Excellent relationship management and executive-level communication skills, including the judgment to know what to escalate versus resolve independently.
- A customer-first mindset with a track record of partnering directly with customers or end users to shape solutions.
- An advanced degree in life sciences, genomics, or a related scientific/technical field, or comparable experience that earns scientific credibility with PhD-level stakeholders.

## Why Manifold

- The opportunity to work at the frontier of AI in life sciences, helping the world's leading research and clinical institutions adopt transformative technology.
- A high-autonomy, high-impact role where your work directly leads to positive customer outcomes and company growth.
- Exposure to a wide range of technical and business challenges across oncology, genomics, and clinical data.
- A collaborative team of engineers, scientists, and operators who are building something genuinely important.
- Competitive compensation and equity in a high-growth company backed by leading investors.

Salary Range

The base salary range for this position is $140,000–$180,000 annually.

- Please note: Final offer amounts are determined by multiple factors, including prior experience and expertise, and may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K match or medical, dental or vision insurance).

## About Manifold AI

## Company Overview
- **One-liner**: Manifold is the Enterprise Agent Platform for life sciences, accelerating life-changing medicines to patients by automating data preparation, analysis, and collaboration across regulated workflows.
- **Entity Type**: Private (Series B, Dec 2025)
- **Headquarters**: Newton, Massachusetts, United States
- **Founded**: 2016
- **Founders**: Vivek Mohta (President & Co-Founder), Demba Ba (Co-Founder & Principal Data Scientist)

## Core Business
- **Primary industry**: Enterprise AI platform for life sciences (pharma, biotech, clinical research)
- **Target customers**: B2B – global pharmaceutical companies, premier research institutions, and clinical organizations
- **Mission**: Accelerate life-changing medicines to patients, from early discovery to the clinic, by applying agentic AI to transform traditional processes [manifold.ai/about](https://www.manifold.ai/about)

## Products & Services
- **[Agent OS](https://www.manifold.ai/platform)**: The core platform that automates the 80% of work that clogs R&D – interprets scientific intent, prepares datasets, configures tools, and applies organizational context to turn questions into insights in minutes.
- **Data Ingestion & Preparation Agents**: Context-engineer datasets so downstream agents can work.
- **Analysis Agents**: Run biostatistics, survival analysis, and bioinformatics pipelines end-to-end.
- **Cohort & Query Agents**: Build and slice across billions of clinical and genomic records using plain language.
- **Configurable Specialist Agents**: Tailored to fit specific organizational workflows and roles.
- **Governance & Compliance Layer**: Unified governance layer with fine-grained access controls, encryption, HIPAA, SOC 2, GDPR, TX-RAMP, NIST SP 800-171, and BAA readiness. Deploys to your private cloud (AWS) – data never leaves your environment [manifold.ai](https://www.manifold.ai/).

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics**:
  - Annual Revenue: $5.0M–$25.0M (estimated) [linkedin.com/company/manifoldinc](https://www.linkedin.com/company/manifoldinc)
  - Total Funding: $40.5M across 4 rounds (Pre-Seed, Seed, Series A, Series B)
  - Employees: 77 (+38.9% YoY) [linkedin.com/company/manifoldinc](https://www.linkedin.com/company/manifoldinc)
- **Notable Investors/Partners**: Reach Capital (led Series B), TQ Ventures (led Series A), Calibrate Ventures, SilverArc Capital, Industry Ventures, TTCER Partners [linkedin.com/company/manifoldinc](https://www.linkedin.com/company/manifoldinc)
- **Growth Signals**: Serves tens of thousands of users across hundreds of organizations globally; reported up to 100x faster query turnaround (weeks → minutes) and production-ready deployments in weeks, not quarters [manifold.ai](https://www.manifold.ai/).

## Competitive Advantages
- **Life-sciences‑native compliance**: Built from day one for HIPAA, IRB, BAA, PHI handling, and SOC 2 – AI runs inside customer compliance requirements, not around them.
- **Bring‑Your‑Own‑Cloud deployment**: Platform deploys to the customer’s own AWS environment; data stays with the customer and is fully auditable.
- **Agent OS specialization**: Unlike general AI platforms, Manifold’s agents are purpose-built for clinical, genomic, and real‑world data workflows, covering everything from data ingestion to biostatistics and cohort identification.
- **Measured impact**: Demonstrated reductions in query turnaround from months to minutes, with specific customer case studies in multimodal oncology data and multi‑omics platforms [manifold.ai](https://www.manifold.ai/).

## Strategic Focus
- **Current priorities**: Deepening agent capabilities across the full life‑science value chain (target identification → clinical development → market access → precision medicine) while maintaining rigorous governance and expanding the partner ecosystem.
- **Direction for growth**: Scaling the platform to more global pharma companies and research consortia, and increasing automation of the 80% of R&D work that is currently manual [manifold.ai/platform](https://www.manifold.ai/platform).

## Why Work Here
- **Culture**: High‑autonomy, high‑impact environment where engineers, scientists, and operators collaborate to build something genuinely new and important. Described as a “high‑pressure, multi‑threaded” but mission‑driven team [greenhouse.io](https://job-boards.greenhouse.io/manifoldai/jobs/7767743003).
- **Remote/Hybrid/Office**: The Staff SRE role is based in Cambridge, MA; likely a hybrid presence (office in Newton/Cambridge area). Specific policy not publicly detailed.
- **Notable perks**: Strong compensation packages with base salary range for Staff SRE $160,000–$225,000, plus equity, 401k match, medical/dental/vision insurance. Opportunity to work at the frontier of AI in life sciences and directly accelerate breakthrough science [greenhouse.io](https://job-boards.greenhouse.io/manifoldai/jobs/7767743003).
- **Engineering culture**: Emphasis on infrastructure as code, AI‑augmented workflows, and solving complex problems in regulated environments. Engineers are expected to be hands‑on and comfortable with a wide‑ranging tech stack (AWS, Terraform, Snowflake, Airflow, dbt, PostgreSQL, etc.).
- **Growth**: Fast‑growing company (+38.9% YoY headcount) with significant ownership and exposure to oncology, genomics, clinical data, and AI agent development.

## Sources
1. [manifold.ai](https://www.manifold.ai/) – Company homepage, product features, and impact metrics
2. [manifold.ai/about](https://www.manifold.ai/about) – Mission and company background
3. [manifold.ai/platform](https://www.manifold.ai/platform) – Platform capabilities (Agent OS, Governance, Collaboration, Infrastructure)
4. [linkedin.com/company/manifoldinc](https://www.linkedin.com/company/manifoldinc) – Company details, funding rounds, employee count, and growth
5. [greenhouse.io](https://job-boards.greenhouse.io/manifoldai/jobs/7767743003) – Staff Site Reliability Engineer job posting (compensation, culture, tech stack)

## Other roles at Manifold AI

- [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-manifold-ai-cambridge-n3qkppbbhvjs) — Cambridge, MA
- [Director Strategic Accounts | Broad Institute](https://feeny.ai/job/director-strategic-accounts-broad-institute-manifold-ai-cambridge-z91s98b1qz62) — Cambridge, MA
- [Engineering Manager | Terra Platform](https://feeny.ai/job/engineering-manager-terra-platform-manifold-ai-cambridge-v8tcxrfc6xnr) — Cambridge, MA
- [Staff Software Engineer | Core Platform](https://feeny.ai/job/staff-software-engineer-core-platform-manifold-ai-cambridge-syzp38dw43a1) — Cambridge, MA
- [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-manifold-ai-cambridge-hqn1zncxhmnr) — Cambridge, MA