---
title: 'Manager, Strategy & Revenue Operations at Chowbus'
canonical: 'https://feeny.ai/job/manager-strategy-revenue-operations-chowbus-chicago-r9rnjg2j50va'
type: 'job'
last_seen: '2026-11-02'
---

# Manager, Strategy & Revenue Operations at Chowbus

- **Company:** Chowbus
- **Location:** Chicago, IL
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/chowbus/jobs/8086815003

## Job description

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.

We build technology solutions across POS, AI, and digital tools that help restaurant operators improve efficiency, reduce operating costs, and grow their businesses. As our sales organization grows, we are looking for a Manager of Strategy & Revenue Operations to work directly with our VP of Sales.

How This Role Is Different

This is not a strategy leadership role. You won't be expected to set the company's sales strategy or own pricing decisions. Instead, you'll be the person who makes the VP of Sales more effective: pulling the data, preparing the meetings, tracking the follow-ups, running the analysis behind the decisions, and keeping the sales operations engine running. It's an execution-focused role with direct exposure to how sales leadership thinks and operates, and a strong path to grow into strategy or revenue operations leadership over time.

## What You'll Focus On

Sales Data & Reporting

- Build and maintain weekly and monthly reports on pipeline, bookings, forecast and rep performance.
- Keep CRM data clean and accurate; flag gaps and follow up with sales teams to fix them.
- Run ad-hoc analysis quickly when the VP needs an answer.

Meetings & Operating Cadence

- Prepare agendas, materials and decks for weekly sales meetings, pipeline reviews, QBRs and leadership meetings.
- Take notes, track action items and follow up until they're done.

Project & Analysis Support

- Support the VP on territory planning, quota setting, pricing analysis and competitor research.
- Gather data, build models and turn findings into clear, concise summaries.

Sales Operations Support

- Review and process deal paperwork, including quotes, discount approvals, contracts and order forms, and make sure they follow company policy.
- Calculate and reconcile monthly sales commissions with Finance, and answer reps' questions.
- Manage CRM and sales tools, including user setup, permissions, fields and workflows.
- Coordinate the handoff from Sales to Onboarding/Implementation so new merchants go live smoothly.
- Support new sales rep onboarding with account setup, training materials and process guides.
- Write and update sales policies, processes and SOPs, and make sure the team knows about changes.

Executive Support & Coordination

- Serve as the VP of Sales' go-to person for whatever needs to get done, from preparing a board slide to chasing down a number.
- Coordinate with Finance, Marketing, Customer Success, Product and our China-based teams to keep work moving.
- Travel regularly with the VP of Sales for sales team meetings, market visits, customer meetings and industry events, handling logistics, materials and follow-ups.

## What You Bring

- 2–4 years of experience in sales operations, revenue operations, business operations, consulting, finance or data analytics
- Strong Excel/Google Sheets skills; experience with Salesforce or another CRM
- Able to build clear, polished presentations and summarize findings concisely
- Highly organized and detail-oriented; comfortable juggling many tasks at once
- Proactive and low-ego: happy to take on whatever the team needs, big or small
- Comfortable with a meeting-heavy schedule, including regular evening meetings with our China-based teams
- Willingness and ability to travel regularly
- Fluency in both English and Mandarin Chinese is required
- Ability to work from the Chowbus Chicago office

## Nice to Have

- SQL, Tableau or other BI tools
- Experience in SaaS, POS, payments or restaurant technology

## What We Offer

- Competitive compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance
- 100% employer-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
- Direct exposure to North America leadership and the opportunity to shape Chowbus’ next stage of growth

The salary for this role is $100,000–$150,000 base plus bonus, depending on experience.

## About Chowbus

## Company Overview
- **One-liner**: Chowbus is a full-stack technology platform providing AI-powered POS, SaaS, and business services for culturally rooted independent restaurants across North America.
- **Entity Type**: Private (Series E, raised $81M in March 2026)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2016
- **Founders**: Linxin Wen, Suyu Zhang

## Core Business
- **Primary industries**: Restaurant technology, Point of Sale (POS), SaaS, AI-driven restaurant services
- **Target customers**: Independent, culturally rooted restaurants (Asian cuisine, fast-casual, full-service) – B2B, primarily SMB to mid-market
- **Mission/purpose**: “Empowering restaurants with the tools to thrive — whether you’re serving sushi, Korean BBQ, dim sum, boba tea, or pho. We’re more than a POS provider. We’re a partner in growth, innovation, and cultural pride.” [chowbus.com/about-us](https://www.chowbus.com/about-us)

## Products & Services
- **POS Stand**: Full-featured countertop POS running on iOS Apple devices with offline mode and real-time cloud sync.
- **Handheld POS**: Mobile ordering and payment device for tableside service.
- **Tablet Ordering**: Self-service ordering via tablets for dine-in customers.
- **Kiosk Ordering**: Self-service kiosks for quick-service and fast-casual settings.
- **Kitchen Display System (KDS)**: Digital screen for kitchen order management.
- **Delivery Integration**: Unified management of third-party delivery orders (DoorDash, Uber Eats, etc.) alongside in-house delivery.
- **AI Digital Ads**: AI-driven marketing platform for targeted ad campaigns.
- **Automated Accounting & Supply Chain Optimization**: Tools to reduce overhead and manage inventory (part of upcoming service expansion).
- **Insurance & Services**: Planned expansion into business services beyond software.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics**: 
  - $120+ million Annual Recurring Revenue (ARR) as of September 2025 (9x growth over four years) [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus)
  - ~$4 billion annualized processed transaction volume across all 50 U.S. states and Canada
  - Total funding raised: $209M (including $81M Series E in March 2026) [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – note: some sources list $203.32M (conflicting reports)
- **Notable Investors**: Prysm Capital (lead), Left Lane Capital (lead), Dutchess, Fika, Avid Bank; 22 total investors per PitchBook
- **Growth Signals**: 
  - Expanded from delivery-only to full SaaS/POS platform in 2022; sold delivery business to Fantuan in January 2024 to focus on tech.
  - Hosted 2026 Summer Launch Event and Summit Forum (“Welcome to the AI Digital Worker Era”) in May 2026 at the NRA Show.
  - Plans international expansion into Canada and deeper AI service offerings.

## Competitive Advantages
- **Vertical focus**: Deep specialization in culturally rooted restaurants (especially Asian cuisine), a $240B market segment that is often underserved by generic POS systems.
- **Full-stack integration**: POS, online ordering, delivery aggregation, marketing, and accounting on a single platform – eliminates need for multiple vendors.
- **AI-first approach**: AI Digital Ads and upcoming AI tools for supply chain, accounting, and marketing give independent restaurants capabilities previously available only to large chains.
- **Reliability**: iOS-powered Apple hardware with offline mode ensures uptime even during internet outages.
- **Real-time cloud sync**: All data syncs instantly across devices, enabling remote management from anywhere.

## Strategic Focus
- **Expand AI-driven tools**: Build next-generation AI platform for marketing, automated accounting, supply chain optimization.
- **Move beyond SaaS into services**: Offer comprehensive business services (marketing, accounting, supply ordering, insurance) where restaurant operators spend significantly more than on software alone.
- **International growth**: Enter Canada while deepening support in the U.S.
- **Continue serving independent restaurants**: Maintain focus on culturally rooted operators, a core market representing ~16% of the U.S. restaurant industry.

## Why Work Here
- **Culture**: Mission-driven company that values cultural pride, innovation, and community. Founded by international students who experienced the pain points they now solve.
- **Growth trajectory**: Rapidly scaling from $120M ARR with 9x growth in four years; employees have opportunity to shape AI products in a high-impact market.
- **Team size**: ~190 employees (per PitchBook) – still at a stage where individual contributions can have outsized impact.
- **Work environment**: Headquarters in Chicago (224 S. Michigan Ave). Remote/hybrid policy is not publicly specified; check the careers page on Greenhouse for specific role details.
- **Notable perks**: Involvement in industry events (NRA Show, Summer Launch), exposure to cutting-edge AI development in a real-world vertical.

## Sources
1. [chowbus.com](https://www.chowbus.com/) – Product overview, press release details
2. [chowbus.com/about-us](https://www.chowbus.com/about-us) – Mission, founding story, why restaurants choose Chowbus
3. [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – Funding history, total raised, investors, competitors
4. [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus) – Company history, ARR, transaction volume, acquisition of delivery business
5. [pitchbook.com/profiles/company/182630-89](https://pitchbook.com/profiles/company/182630-89) – Employee count, valuation status, primary industry, office address

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