---
title: 'Manager, Vault Operations (Wed - Sat) at Fanatics Collectibles'
canonical: 'https://feeny.ai/job/manager-vault-operations-wed-sat-fanatics-collectibles-tigard-or-fh7yw5v2zsze'
type: 'job'
last_seen: '2026-10-13'
---

# Manager, Vault Operations (Wed - Sat) at Fanatics Collectibles

- **Company:** Fanatics Collectibles
- **Location:** Tigard OR, United States
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4434638009

## Job description

## About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Schedule: Wednesday - Saturday 6:00AM to 4:30PM

## About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Position Summary

The Manager, Operations oversees daily operational processes supporting the Fanatics Collect platform — including collectible intake, authentication coordination, vault operations, and outbound fulfillment. This role ensures efficiency, accuracy, and scalability of workflows that enable a seamless collector experience from vaulting to live commerce.

This role manages a team of operations specialists and leads day-to-day activities to meet service-level agreements (SLAs), quality standards, and process improvement goals. The Manager collaborates closely with cross-functional partners across Product, Logistics, and Customer Experience to support growth, scale, and continuous improvement within Fanatics Collect’s operational ecosystem.

## Key Responsibilities

- Manage daily operations across vaulting, inventory control, and fulfillment functions supporting the Fanatics Collect platform.
- Oversee inbound and outbound workflows for physical collectibles, ensuring accuracy, speed, and compliance with established standards.
- Maintain alignment with third-party partners (e.g., authentication, grading, and logistics providers).
- Monitor key performance indicators (KPIs) — including turnaround time, accuracy rate, and service quality.
- Identify and address bottlenecks or quality issues through root cause analysis and process improvement initiatives.
- Lead and develop a team of operations specialists and coordinators; set performance expectations, provide coaching, and conduct regular check-ins.
- Foster a culture of safety, accuracy, and operational excellence.
- Identify and implement operational improvements in collaboration with Product, Data, and Technology teams.
- Develop and document standard operating procedures (SOPs) and ensure training adherence.
- Partner with Product Management to communicate operational requirements and feedback for new feature development.
- Coordinate with Customer Experience to resolve escalations and ensure seamless customer interactions.
- Ensure all operations comply with internal policies, security standards, and safety guidelines.
- Oversee audits and physical inventory reconciliations within the vault environment.

## Qualifications

- Bachelor’s degree in Operations, Supply Chain, Business Management, or related field preferred.
- 5–7 years of experience in operations, warehouse management, or logistics — preferably in e-commerce, collectibles, or high-value goods handling.
- 1–3 years of people management experience required.
- Experience with WMS, ERP, or fulfillment systems; proficiency in Microsoft Excel and data analytics tools.
- Strong leadership and team-building capabilities.
- Excellent analytical, organizational, and problem-solving skills.
- Ability to prioritize and manage multiple workflows in a fast-paced environment.
- Experience with process design and operational optimization tools (e.g., Lean, Kaizen, Six Sigma).
- Strong communication and stakeholder management skills.
- Comfort operating in both digital and physical inventory management settings.

Scope & Impact

- Manages an operations team with measurable output tied to accuracy, throughput, and SLA metrics.
- Contributes to Fanatics Collect’s business scalability and service reliability.
- Decisions directly impact short-term operational success and collector satisfaction.
- Responsible for executing against strategic goals defined by senior leadership.

Working Conditions

- Role is based in a vaulting or fulfillment facility, with hybrid interaction across digital and physical environments.
- May require occasional weekend or evening coverage during high-volume release periods or live events.
- Occasional travel to partner or regional operations sites.

Career Path

- Next Level Progression: Senior Manager, Operations (oversees multiple sites, cross-functional teams, or regional operations).
- Cross-Path Opportunities: Product Operations, Logistics Management, or Business Operations.

Fanatics Core Values Alignment

- One Fanatics: Partners across Collect, Logistics, and Product teams to deliver operational excellence and a world-class collector experience.
- Innovation at Play: Embraces technology and process innovation to streamline operations and improve quality.
- Performance-Driven: Executes against measurable KPIs with a focus on accuracy, efficiency, and customer satisfaction.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at [www.fanaticsinc.com/careers](http://www.fanaticsinc.com/careers)

By submitting your application, you agree to our terms of service and acknowledge you have read our [Candidate Privacy Policy.](https://static1.squarespace.com/static/5ff494b9931735466ce28d5b/t/69de53bde2c02c25e9c38758/1776178110037/Candidate+Privacy+Policy+April+2026.pdf)

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

## About Fanatics Collectibles

## Company Overview
- **One-liner**: Fanatics Collectibles is a leading licensee, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and digital collectibles, operating as the collectibles division of global sports retail giant Fanatics Inc.
- **Entity Type**: Private (subsidiary of private company Fanatics Inc.)
- **Headquarters**: New York, NY, United States (primary business roles); major operations also in Sunnyvale, TX and Tigard, OR [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles)
- **Founded**: Division launched around 2021-2022 (parent company Fanatics Inc. founded 1995)
- **Founders**: Michael Rubin (founder of Fanatics Inc.); collectibles leadership team includes industry veterans

## Core Business
- **Primary industry**: Sports trading cards and collectibles (physical and digital manufacturing, marketplace, and livestream commerce)
- **Target customers**: B2C collectors, hobbyists, and investors; B2B partnerships with leagues, teams, and creators
- **Mission or purpose**: “Relentlessly focused on improving the collector experience and growing the hobby for the benefit of all” [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles)

## Products & Services
- **[Fanatics Collect Marketplace](https://www.fanaticscollect.com/sell)**: An online marketplace for buying and selling trading cards, memorabilia, and collectibles, featuring vaulting, grading partnerships (PSA, CGC, SGC, Beckett), and consignment services.
- **[Fanatics Live](https://www.fanaticsinc.com/fanatics-collect)**: A livestream shopping app for live box breaks, creator-run events, and real-time card purchasing (launched summer 2024, acquired Voggt for European expansion).
- **Physical & Digital Trading Cards**: Licensed manufacturing of trading cards for MLB, NFL, NBA, and other leagues under brands like Topps and Panini (through exclusive league deals).
- **High-End Private Sales**: Partnership with Sotheby’s to sell cards valued at $100K+ [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collect).

## Market Standing
- **Valuation/Market Cap**: Parent company Fanatics Inc. valued at approximately $31 billion (2024, per Forbes) – collectibles division share not separately disclosed.
- **Key Metric**: Over 3.1 million total cards sold and 740,000 total collectors on Fanatics Collect platform [fanaticscollect.com](https://www.fanaticscollect.com/sell).
- **Notable Investors/Partners**: Fanatics Inc. investors include Silver Lake, SoftBank, and Michael Rubin. Key partners: MLB, NFL, NBA, MLBPA, NFLPA, NBPA, Sotheby’s, and grading services PSA etc.
- **Growth Signals**: Exclusive long-term licensing with major U.S. sports leagues; launch of Fanatics Collect and Fanatics Live in 2024; acquisition of European livestream platform Voggt; expansion into high-end auctions via Sotheby’s; 170+ open jobs globally [greenhouse.io](https://job-boards.greenhouse.io/fanaticscollectibles).

## Competitive Advantages
- **Exclusive League Deals**: Holds exclusive rights to produce physical and digital trading cards for MLB, NFL, NBA (and related players associations), creating a near-monopoly on officially licensed cards.
- **Vertical Integration**: Controls design, manufacturing, marketplace, grading, vaulting, and livestream distribution, capturing value at every step.
- **Scale & Brand**: Backed by Fanatics’ global retail infrastructure, access to athletes, media partnerships, and a massive customer base.

## Strategic Focus
- **Digital Ecosystem**: Expanding from physical cards into digital collectibles, NFTs, and app-based marketplaces.
- **Livestream Commerce**: Scaling Fanatics Live (including international via Voggt) to replicate the social “breaking” experience.
- **International Growth**: Building presence in Europe (Paris, London, Frankfurt, Milan) and Asia (Shanghai, Hong Kong) with dedicated business roles.
- **Collector Experience**: Enhancing platform with AI-driven pricing (Card Ladder integration), instant payouts, and consignment convenience.

## Why Work Here
- **Dynamic Industry**: Work at the intersection of sports, pop culture, and technology with a company that “owns the conversation” in collectibles.
- **Growth Trajectory**: Rapidly expanding division with new products (live streaming, marketplace, international) and hundreds of open roles across engineering, product, marketing, operations, and more.
- **Global Presence**: Offices in New York, Los Angeles, London, Paris, Shanghai, Hong Kong, and operations hubs in Texas and Oregon; hybrid/office policies vary by role.
- **Culture**: Described as having a “world-class executive team” focused on innovation and operational excellence [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-collectibles).
- **Notable Perks**: Opportunity to work directly with major sports leagues, athletes, and cutting edge live-commerce tech; roles in data analytics, software engineering, supply chain, and creative.

## Sources
1. [Fanatics Inc. – Fanatics Collectibles](https://www.fanaticsinc.com/fanatics-collectibles)
2. [Fanatics Inc. – Fanatics Collect](https://www.fanaticsinc.com/fanatics-collect)
3. [Fanatics Collect – Sell/Consign](https://www.fanaticscollect.com/sell)
4. [Fanatics Collectibles Careers – Greenhouse](https://job-boards.greenhouse.io/fanaticscollectibles)
5. [Fanatics Collectibles Job Listings (171 jobs)](https://job-boards.greenhouse.io/fanaticscollectibles/jobs/4208219009)

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