--- title: 'Market Manager, Australia at Airbnb' canonical: 'https://feeny.ai/job/market-manager-australia-airbnb-sydney-k3svr19fkqnb' type: 'job' last_seen: '2026-09-09' --- # Market Manager, Australia at Airbnb - **Company:** Airbnb - **Location:** Sydney, Australia - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-09 - **Apply:** https://careers.airbnb.com/positions/8140993?gh_jid=8140993 ## Job description Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimisation of host entrepreneurs and rising hosts in your assigned territory. These hosts can  You will focus on building strong relationships with these hosts, helping them optimise their listings, improve pricing strategies, and enhance their overall success on Airbnb. Hosts are our brand and enable amazing travel experiences for our guests. The mission of the Supply team is to make hosting appealing, rewarding and easy. We are building capabilities that allow us to recruit and retain hosts at a global scale. The Difference You Will Make: As Market Manager based in Sydney, you will be responsible for the supply health and growth in key markets across Australia and New Zealand managing professional host accounts and supply acquisition of high-quality inventory. You will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch. A Typical Day: - Manage a book of business consisting of professional hosts, ensuring their retention, growth, and optimisation on Airbnb. - Analyse performance data to identify trends and take action on opportunities that drive increased bookings and host success. - Manage and deliver innovative supply building projects from concept to implementation. - Secure availability over high compression dates, ensuring hosts maximize their revenue potential. - Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. - Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. - Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs - Respond to and deliver exceptional service to your professional hosts  in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance - Work cross-functionally with product, communications, public policy, legal and customer support teams. Your Expertise: - 5+ years of experience in sales, account management, business development or customer success - 2+ years of technology, travel or hospitality industry experience - Exceptional commercial acumen, with a deep understanding of revenue drivers, emerging industry trends, and the competitive landscape. - Strong time management and prioritisation skills with ability to manage competing priorities. - Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person. - Highly analytical and ability to transform and interpret data into actionable insights for your hosts and the business. - Proven experience working a book of business, driving engagement and growth through proactive account management. - Highly goal-driven, with a strong bias for action and persistence in the face of challenges. - Proven experience working with and influencing cross-functional stakeholders. - Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). - Charismatic self-starter who is resourceful and self-sufficient - Fluency in English. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. ## About Airbnb ## Company Overview - **One-liner**: Airbnb operates a global marketplace for unique stays, experiences, and adventures, connecting hosts with travelers. - **Entity Type**: Public (NASDAQ: ABNB) - **Headquarters**: San Francisco, California, United States - **Founded**: 2007 - **Founders**: Brian Chesky, Joe Gebbia, Nathan Blecharczyk ## Core Business - **Primary industry/industries**: Online Travel & Hospitality, Software Development - **Target customers**: B2C (travelers), C2C (hosts), with some B2B (Airbnb for Work, business travel) - **Mission or purpose statement**: To create a world where anyone can belong anywhere, providing unique travel experiences and economic opportunity for hosts. ## Products & Services - **Airbnb Stays**: The core platform for booking short-term rentals (entire homes, private rooms, shared spaces) in over 220 countries and regions. - **Airbnb Experiences**: Curated, hands-on activities hosted by locals (e.g., cooking classes, guided hikes, workshops). - **Airbnb Adventures**: Multi-day, small-group immersive trips led by local experts. - **Airbnb for Work**: A service for companies to manage business travel and team retreats. - **Luxe**: A premium tier offering vetted, high-end vacation homes with dedicated trip designers. ## Market Standing - **Valuation/Market Cap**: ~$77.8B (as of recent data) - **Key Metric**: Annual Revenue of $12.2B (based on available data) - **Notable Investors/Partners**: Sequoia Capital, Andreessen Horowitz, Founders Fund, Y Combinator - **Growth Signals**: - **From 2007 to present**: 1.5 billion guest arrivals globally. - **Headcount Growth**: Employs ~21,644 people, a **+30.6% year-over-year increase**. - **Global Reach**: Operates in 176 countries with a strong international team (e.g., offices/employees in India, Italy, Canada, Brazil, UK, Australia, China). - **Public Company Status**: IPO in 2020, trading on NASDAQ. ## Competitive Advantages - **Network Effects**: A massive, global two-sided network of 5 million+ hosts and 1.5 billion arrivals creates a formidable moat that is very difficult for competitors to replicate. - **Brand & Trust**: A globally recognized brand synonymous with alternative accommodations and travel experiences. - **Liquidity & Inventory**: Unrivaled inventory depth across 220+ countries, offering unique stays not found in traditional hotels. - **Live and Work Anywhere Policy**: A radical shift in work culture that offers flexibility and a competitive edge in talent acquisition, allowing employees to live anywhere in their country of employment with no compensation change. ## Strategic Focus - **International & Mainstream Expansion**: Continuing to grow its user base beyond early adopters into mainstream travel and new international markets. - **Product Diversification**: Pushing hard into "Experiences" and "Adventures" to reduce reliance on accommodations and capture more of the travel wallet. - **Leveraging AI & Technology**: Investing in AI (e.g., AI Engineer roles in Community Support) to improve the guest and host experience, search, and trust & safety. - **Return to Travel & "Live Anywhere"**: Capitalizing on the post-pandemic shift towards remote work and long-term stays with its "Live and Work Anywhere" initiative. ## Why Work Here - **Flexibility**: A ground-breaking **"Live and Work Anywhere"** policy. Employees can work from home, an office, or temporarily anywhere in the world (with approval). Compensation is not changed when moving within their country of employment. - **Compelling Mission**: An opportunity to work on a platform that creates connection and economic empowerment for millions of people globally. - **Diversity & Belonging**: Strong commitment to inclusion with numerous Employee Resource Groups (ERGs) such as Able@, Black@, Women@, Parents@, and many more. - **Great Benefits**: - **Travel Credit**: Quarterly Airbnb travel and experiences credit. - **Education**: Annual educational stipend. - **Wellbeing**: Subsidized healthcare, mental health support, family care support, and generous parental leave. - **Equity**: Competitive compensation including equity and an Employee Stock Purchase Program (ESPP). - **Culture**: Values-driven with a focus on "Be a Host" (caring, open, encouraging), "Champion the Mission," and "Embrace the Adventure." - **Work Model**: Supports a mix of remote, hybrid (be close to an office), and onsite work, giving employees significant control over their schedule. - **Talent Community**: A highly creative and collaborative environment with industry-leading talent. ## Sources 1. [careers.airbnb.com](https://careers.airbnb.com/) 2. [careers.airbnb.com/life-at-airbnb/](https://careers.airbnb.com/life-at-airbnb/) 3. [airbnb.com](https://www.airbnb.com/) 4. [linkedin.com/company/airbnb](https://sg.linkedin.com/company/airbnb) 5. 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