--- title: 'Market Manager, Italy (Hotels) at Airbnb' canonical: 'https://feeny.ai/job/market-manager-italy-hotels-airbnb-milan-sa4mx766hm07' type: 'job' last_seen: '2026-10-14' --- # Market Manager, Italy (Hotels) at Airbnb - **Company:** Airbnb - **Location:** Milan, Italy - **Compensation:** €51k–€58k - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://careers.airbnb.com/positions/8272929?gh_jid=8272929 ## Job description Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels organization operates with a start-up spirit inside a much larger company. You get the speed, ownership and entrepreneurial energy of a small team, backed by Airbnb's global brand, reach and resources. We're growing fast, and the people who join have an outsized impact on where we go next. For hotels, we are a source of incremental bookings and new demand, helping them grow their business and reach guests they wouldn't find on their own. For guests, we open up a wider world of places to stay and discover. We're building this at scale, and we're looking for people who want to build it with us. The Difference You Will Make As a Market Manager, your role will entail ensuring the health and expansion of our supply in Italy.  This will involve managing Hotels, optimizing their set-up via discounts, availability and other levers. Your focus will be to enhance Airbnb's market presence in the region  through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of the hotel's success on Airbnb. This includes developing tiering and account management strategies and managing relationships with strategic partners, as well as internal stakeholders and your immediate colleagues in your local region. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets across your managed regions, aiming to secure our long-term success. A Typical Day - Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. - Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. - Implement strategies to effectively manage and optimize your portfolio of hotels in  Italy, from independent and family-run properties to groups and chains. - Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. - Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. - Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. - Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. - Acquire comprehensive knowledge of Italian market trends to inform both internal and external stakeholders. - Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests. ## Your Expertise - 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. - 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. - Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities. - Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. - The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. - Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. - Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. - Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. - Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects. Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. - Fluent Italian and English are required; additional European languages are a plus. - Based in Milan, and must be willing to regularly travel to your assigned territory across Italy. Typical expectation would be once every 4 to 6 weeks. - Passion for Airbnb, travel, and the sharing economy. Being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €51.000—€58.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @[airbnb.com](http://airbnb.com) or @[ext.airbnb.com](http://ext.airbnb.com) email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb. ## About Airbnb ## Company Overview - **One-liner**: Airbnb operates a global marketplace for unique stays, experiences, and adventures, connecting hosts with travelers. - **Entity Type**: Public (NASDAQ: ABNB) - **Headquarters**: San Francisco, California, United States - **Founded**: 2007 - **Founders**: Brian Chesky, Joe Gebbia, Nathan Blecharczyk ## Core Business - **Primary industry/industries**: Online Travel & Hospitality, Software Development - **Target customers**: B2C (travelers), C2C (hosts), with some B2B (Airbnb for Work, business travel) - **Mission or purpose statement**: To create a world where anyone can belong anywhere, providing unique travel experiences and economic opportunity for hosts. ## Products & Services - **Airbnb Stays**: The core platform for booking short-term rentals (entire homes, private rooms, shared spaces) in over 220 countries and regions. - **Airbnb Experiences**: Curated, hands-on activities hosted by locals (e.g., cooking classes, guided hikes, workshops). - **Airbnb Adventures**: Multi-day, small-group immersive trips led by local experts. - **Airbnb for Work**: A service for companies to manage business travel and team retreats. - **Luxe**: A premium tier offering vetted, high-end vacation homes with dedicated trip designers. ## Market Standing - **Valuation/Market Cap**: ~$77.8B (as of recent data) - **Key Metric**: Annual Revenue of $12.2B (based on available data) - **Notable Investors/Partners**: Sequoia Capital, Andreessen Horowitz, Founders Fund, Y Combinator - **Growth Signals**: - **From 2007 to present**: 1.5 billion guest arrivals globally. - **Headcount Growth**: Employs ~21,644 people, a **+30.6% year-over-year increase**. - **Global Reach**: Operates in 176 countries with a strong international team (e.g., offices/employees in India, Italy, Canada, Brazil, UK, Australia, China). - **Public Company Status**: IPO in 2020, trading on NASDAQ. ## Competitive Advantages - **Network Effects**: A massive, global two-sided network of 5 million+ hosts and 1.5 billion arrivals creates a formidable moat that is very difficult for competitors to replicate. - **Brand & Trust**: A globally recognized brand synonymous with alternative accommodations and travel experiences. - **Liquidity & Inventory**: Unrivaled inventory depth across 220+ countries, offering unique stays not found in traditional hotels. - **Live and Work Anywhere Policy**: A radical shift in work culture that offers flexibility and a competitive edge in talent acquisition, allowing employees to live anywhere in their country of employment with no compensation change. ## Strategic Focus - **International & Mainstream Expansion**: Continuing to grow its user base beyond early adopters into mainstream travel and new international markets. - **Product Diversification**: Pushing hard into "Experiences" and "Adventures" to reduce reliance on accommodations and capture more of the travel wallet. - **Leveraging AI & Technology**: Investing in AI (e.g., AI Engineer roles in Community Support) to improve the guest and host experience, search, and trust & safety. - **Return to Travel & "Live Anywhere"**: Capitalizing on the post-pandemic shift towards remote work and long-term stays with its "Live and Work Anywhere" initiative. ## Why Work Here - **Flexibility**: A ground-breaking **"Live and Work Anywhere"** policy. Employees can work from home, an office, or temporarily anywhere in the world (with approval). Compensation is not changed when moving within their country of employment. - **Compelling Mission**: An opportunity to work on a platform that creates connection and economic empowerment for millions of people globally. - **Diversity & Belonging**: Strong commitment to inclusion with numerous Employee Resource Groups (ERGs) such as Able@, Black@, Women@, Parents@, and many more. - **Great Benefits**: - **Travel Credit**: Quarterly Airbnb travel and experiences credit. - **Education**: Annual educational stipend. - **Wellbeing**: Subsidized healthcare, mental health support, family care support, and generous parental leave. - **Equity**: Competitive compensation including equity and an Employee Stock Purchase Program (ESPP). - **Culture**: Values-driven with a focus on "Be a Host" (caring, open, encouraging), "Champion the Mission," and "Embrace the Adventure." - **Work Model**: Supports a mix of remote, hybrid (be close to an office), and onsite work, giving employees significant control over their schedule. - **Talent Community**: A highly creative and collaborative environment with industry-leading talent. ## Sources 1. [careers.airbnb.com](https://careers.airbnb.com/) 2. [careers.airbnb.com/life-at-airbnb/](https://careers.airbnb.com/life-at-airbnb/) 3. [airbnb.com](https://www.airbnb.com/) 4. [linkedin.com/company/airbnb](https://sg.linkedin.com/company/airbnb) 5. 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