--- title: 'Market Operations Analyst (9 PM to 6 AM) at MEMX' canonical: 'https://feeny.ai/job/market-operations-analyst-9-pm-to-6-am-memx-united-states-19zxrkv3zyp6' type: 'job' last_seen: '2026-09-17' --- # Market Operations Analyst (9 PM to 6 AM) at MEMX - **Company:** MEMX - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-17 - **Apply:** https://job-boards.greenhouse.io/memx/jobs/5267601008 ## Job description Description MEMX is searching for a Market Operations Analyst to join our US Team. The primary focus of this role is customer service, being the first point of contact for exchange members, ensuring timely responses and ticket logging for all interactions. Other responsibilities include the monitoring and troubleshooting of the exchange. The team identifies and mitigates operational risks and attends to members' requests. Clear and consistent communication across many different internal and external departments will be necessary. The shift time for this role will be 9 PM to 6 AM ET. You will start each week on Sunday at 9 pm ET and finish at 6 am ET on Friday. This position will also be working U.S. holidays. MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. *If you live outside of the above states, please list in your application and our team will evaluate. ## Requirements - 3 to 5 years or more of trade desk or operations desk experience at a broker dealer or exchange - Effective and clear communicator that is able to handle complex issues with customers and internal groups in high pressure situations - Experience supporting FIX and SBE Protocols - Strong data analytics capabilities with the ability to write basic queries in SQL, Groovy or Python - Must be confident working with real-time monitoring to identify issues and help solve problems - Knowledge of U.S. equity markets, market structure, and clearing - Willingness to obtain necessary licenses as directed by Compliance - Desire to learn new things and be flexible in a quickly changing environment - Ability to perform multiple tasks simultaneously in a complex operational setting - Self-starter who can work independently ## What You’ll Do - Answering phone calls from clients - Responding to emails and Jira tickets - Verifying and monitoring trading and clearing systems - Investigating issues using internal and external tools - Liaising with other Market Operations team members and other internal/external groups to resolve issues - Ad-hoc project work as required ## Benefits At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best. - Work From Home - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Unlimited Paid Time Off - Generous Paid Family Leave - Short Term & Long-Term Disability - Training & Development - Wellness Resources Pay Range: $95,000 to $120,000 *Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. ## Equal Opportunity Statement MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity Inclusion Statement At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive. ## About MEMX ## Company Overview - **One-liner**: MEMX operates member-owned U.S. equities and options exchanges and provides market technology that enables simpler, more transparent access to liquidity. - **Entity Type**: Private (member-owned) - **Headquarters**: United States (remote-first, with team members globally) - **Founded**: 2019 - **Founders**: Founded by a diverse group of financial firms (names not publicly disclosed in provided sources) ## Core Business - Primary industry: Financial exchanges and market technology - Target customers: B2B – broker-dealers, market makers, investment firms, and other exchanges - Mission: “Create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.” [memx.com/overview](https://memx.com/overview) ## Products & Services - **MEMX Equities Exchange**: A U.S. equities trading venue designed for efficiency and transparency. - **MEMX Options Exchange**: A U.S. options exchange offering maker/taker pricing. - **MEMX Market Technology**: A custom exchange platform that other market centers can license to build their own trading venues. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Not publicly available (private company; no revenue disclosed) - **Notable Investors/Partners**: Member-owners include a broad range of financial firms; board members come from firms such as BlackRock, Charles Schwab, WeBull, and River Trading. [memx.com/leadership](https://memx.com/leadership) - **Growth Signals**: Rapidly expanding global remote team; actively hiring for roles in software engineering, DevOps, and market operations across the U.S., Georgia, Singapore, Sri Lanka, Poland, Sweden, the U.K., and Uzbekistan. [job-boards.greenhouse.io/memx](https://job-boards.greenhouse.io/memx) ## Competitive Advantages - Member-owned structure aligns the exchange’s interests with those of its participants, reducing conflicts. - Focus on simplicity, lower costs, and transparency compared to incumbents. - Custom-built technology platform that can be licensed to other exchanges. ## Strategic Focus - Continue to grow market share in U.S. equities and options trading. - Expand MEMX Market Technology as a product for other exchanges globally. - Maintain a remote-first, globally distributed team to attract top talent. ## Why Work Here - **Remote-first model**: “In our virtual company, we have team members based around the globe.” [memx.com/careers](https://memx.com/careers) - **Culture**: Collaborative, transparent, trust-based, and entrepreneurial. Employees are encouraged to “go beyond your comfort zone” and take on cross-functional responsibilities. - **Perks**: 401(k) with employer contribution, competitive salaries & bonus, paid parental leave, health/dental/vision insurance, flexible PTO, and tax-advantaged benefits (commuter, daycare, HSA). - **Impact**: Small enough for individuals to make a real difference, yet large enough to influence market structure. ## Sources 1. [memx.com/careers](https://memx.com/careers) 2. [memx.com/overview](https://memx.com/overview) 3. [job-boards.greenhouse.io/memx](https://job-boards.greenhouse.io/memx) 4. [memx.com](https://memx.com/) 5. [memx.com/leadership](https://memx.com/leadership) ## Other roles at MEMX - [Network Engineer (12 AM - 9 AM)](https://feeny.ai/job/network-engineer-12-am-9-am-memx-united-states-9gdhtw95rwmv) — United States - [DevOps Engineer (2 PM - 11 PM)](https://feeny.ai/job/devops-engineer-2-pm-11-pm-memx-united-states-afv743dtk72t) — United States - [Software Engineer, Regulatory Products](https://feeny.ai/job/software-engineer-regulatory-products-memx-united-states-xsf87xxmzzms) — United States - [Network Engineer (4PM-1AM)](https://feeny.ai/job/network-engineer-4pm-1am-memx-united-states-7m4h6w9wmfvk) — United States - [Software Engineer, Core Software Engineering](https://feeny.ai/job/software-engineer-core-software-engineering-memx-united-states-gmxxp2dqha44) — United States - [Software Engineer, Core Software Engineering (International Remote Hire)](https://feeny.ai/job/software-engineer-core-software-engineering-international-remote-hire-memx-5e6b5pxgz2t1) — Georgia / Poland / Singapore / Sri Lanka / Sweden / United Kingdom / Uzbekistan