---
title: 'Marketing and Communications Manager (eCommerce) (12 month FTC) at DEPT®'
canonical: 'https://feeny.ai/job/marketing-and-communications-manager-ecommerce-12-month-ftc-dept-toronto-cqyv8seq8p24'
type: 'job'
last_seen: '2026-09-13'
---

# Marketing and Communications Manager (eCommerce) (12 month FTC) at DEPT®

- **Company:** DEPT®
- **Location:** Toronto, Canada
- **Posted:** 2026-06-19
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/dept/jobs/8018916

## Job description

This is a 12 month fixed term employee contract in the first instance, with possibility of extension.

This posting reflects an existing vacancy.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

## JOB PURPOSE

We are seeking an experienced and dynamic Marketing and Communications Manager to lead strategic communications initiatives supporting major business priorities and regulatory launches for eBay's Global Regulatory team. This role is ideal for a seasoned communications professional who thrives in a fast-paced corporate environment, enjoys collaborating with senior leaders, and can connect multiple communications channels into cohesive, high-impact campaigns.

The successful candidate brings strong corporate and technology-sector experience, exceptional writing and storytelling abilities, and a polished, proactive approach. We’re looking for someone who combines strategic thinking with execution excellence — and who brings positive energy, curiosity, and a genuinely engaging personality to the team.

## WHAT YOU’LL DO:

- Develop and execute integrated communications strategies to support business objectives and regulatory initiatives
- Serve as a trusted communications advisor to senior executives and internal stakeholders
- Manage communications timelines, deliverables, and cross-functional coordination
- Create polished executive presentations and strategic storytelling materials in Google Slides
- Lead the development of communications materials including:
- Fact sheets
- Executive messaging
- Direct mail campaigns
- Internal and external content
- Social media content
- Launch communications
- Developing Google decks
- Understanding of data analytics
- Partner with and direct external agencies on creative development, video production, and campaign execution
- Provide communications guidance and strategic counsel across multiple teams and initiatives
- Ensure messaging consistency across all communications channels
- Manage staff of 2 people
- Oversee content management and support campaign execution from planning through delivery
- Maintain a high standard of professionalism, accuracy, and attention to detail

## WHAT YOU BRING:

- 10+ years of experience in corporate communications, public affairs, strategic communications, or related fields
- Experience working within the technology sector or fast-paced corporate environments
- Proven ability to work effectively with senior executives and leadership teams
- Strong people management and team leadership experience
- Exceptional writing, editing, and storytelling skills
- Advanced presentation development skills, particularly in Google Slides
- Experience managing integrated communications campaigns across multiple channels
- Background directing agencies and managing video/content production projects
- Strong understanding of social media strategy and communications best practices
- Excellent written, verbal, and interpersonal communication skills
- Exceptional organizational and project management abilities
- Highly proactive, polished, and detail-oriented
- Comfortable building relationships and engaging stakeholders over Zoom and in person

Preferable attributes:

- Strategic thinker who can connect the dots across communications channels and audiences
- Self-starter who takes initiative and drives projects forward
- Collaborative and relationship-oriented with strong executive presence
- Brings a positive attitude, strong emotional intelligence, and an engaging, approachable personality
- Able to manage multiple priorities while maintaining quality and timelines

Work environment:

- Hybrid work model with 2–3 in-office days per week
- Collaborative and cross-functional team environment
- Opportunity to lead high-visibility communications initiatives impacting key business priorities
- Lots of great team activities and career development opportunities

The anticipated annual salary range for this position is $105,000 - $130,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

## WE OFFER

- A flexible hybrid working policy to enjoy the best of both worlds.
- Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
- 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
- Birthday Leave, a paid day-off each year.
- Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
- Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
- Refreshments are provided in the office all week.
- Enhanced family friendly policies to support parents.
- Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
- Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
- A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- Global [DEPT® Cares Month](https://www.deptagency.com/dept-cares-day-2023/), an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

## DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/).

## About DEPT®

## Company Overview
- **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster.
- **Entity Type**: Private (backed by The Carlyle Group)
- **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents)
- **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019)
- **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency)

## Core Business
- **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI
- **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland)
- **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit.

## Products & Services
- **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media.
- **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled.
- **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider.
- **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023).
- **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents.
- **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC.
- **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house.

## Competitive Advantages
- **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships.
- **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones.
- **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact.
- **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards.
- **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions.

## Strategic Focus
- **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled).
- **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas).
- **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate.
- **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility.

## Why Work Here
- **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose.
- **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance.
- **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth).
- **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos.
- **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business.
- **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs.

## Sources
1. [DEPT® Careers Page](https://www.deptagency.com/careers/)
2. [DEPT® Homepage](https://www.deptagency.com/)
3. [DEPT® About Us](https://www.deptagency.com/about-us/)
4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/)
5. [DEPT® Job Board (Greenhouse)](https://job-boards.greenhouse.io/dept)

## Other roles at DEPT®

- [Manager, Paid Social](https://feeny.ai/job/manager-paid-social-dept-united-states-r25v6667qwfy) — United States
- [Data Analyst/BI Engineer](https://feeny.ai/job/data-analyst-bi-engineer-dept-gran-buenos-aires-qqfzg2s5rpme) — Gran Buenos Aires, Argentina / Capital Federal, Argentina
- [Project Manager - Creative - US Remote](https://feeny.ai/job/project-manager-creative-us-remote-dept-united-states-bhcns3cnyejt) — United States
- [Senior Digital Content Consultant](https://feeny.ai/job/senior-digital-content-consultant-dept-london-c2j2mqp145a7) — London, United Kingdom
- [AEP Enterprise Architect](https://feeny.ai/job/aep-enterprise-architect-dept-london-7brvtt5xazvg) — London, United Kingdom
- [Senior Adobe Project Manager](https://feeny.ai/job/senior-adobe-project-manager-dept-london-c7cetdjnxzh6) — London, United Kingdom
- [Office Experience Coordinator (FTC)](https://feeny.ai/job/office-experience-coordinator-ftc-dept-toronto-j8tc2d5nvw8m) — Toronto, Canada
- [Manager, SEO Strategy](https://feeny.ai/job/manager-seo-strategy-dept-capital-federal-or-gran-buenos-aires-fzx3rqh27cx9) — Capital Federal OR Gran Buenos Aires, Argentina / Mar Del Plata Buenos Aires, Argentina
- [Social Producer Intern](https://feeny.ai/job/social-producer-intern-dept-amsterdam-49hxjmzcmfmr) — Amsterdam, Netherlands
- [Influencer Manager - Creative - US Remote](https://feeny.ai/job/influencer-manager-creative-us-remote-dept-united-states-23t0yr6jqjd6) — United States