--- title: 'Marketing Business Analyst at Zuora' canonical: 'https://feeny.ai/job/marketing-business-analyst-zuora-chennai-tamil-nadu-9nq6ksbmyvgs' type: 'job' last_seen: '2026-10-18' --- # Marketing Business Analyst at Zuora - **Company:** Zuora - **Location:** Chennai Tamil Nadu, India - **Posted:** 2026-08-15 - **Last confirmed live:** 2026-10-18 - **Apply:** https://boards.greenhouse.io/zuora/jobs/8103489?gh_jid=8103489 ## Job description Company Overview At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Team & Role We are seeking an AI-native Marketing Business Analyst to serve as a strategic partner to Marketing Executive Leadership. This role will transform complex demand, marketing, customer, and revenue data into actionable insights that drive investment decisions, optimize performance, and elevate executive decision-making. The ideal candidate combines deep analytical expertise, advanced SQL skills, modern AI workflows, and exceptional business acumen. They are comfortable moving between detailed data analysis and executive-level storytelling, helping leaders understand not just what happened, but why it happened and what actions to take next. This is a hybrid position, so you'll work both remotely and in the Chennai office. Marketing Analytics & Performance Optimization - Analyze campaign, digital, event, ABM, product marketing, customer marketing, and demand generation performance. - Write complex SQL queries to extract, transform, and analyze data across multiple systems. - Build attribution, funnel, and conversion analyses that drive marketing investment decisions. - Partner with marketing leaders to define success metrics and optimize program performance. - Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building. - Conduct ad hoc analyses to answer critical business questions and support strategic initiatives. - Partner with data engineering, RevOps, and business systems teams to ensure data quality and governance. - Validate data accuracy and maintain trust in executive reporting. Executive Measurement & Strategic Insights - Design and maintain executive-level marketing performance frameworks, dashboards, and reporting. - Develop KPIs and measurement methodologies that connect marketing activities to pipeline, revenue, customer growth, and business outcomes. - Translate complex analyses into clear narratives and recommendations for executive audiences. - Support quarterly business reviews, board reporting, annual planning, and strategic decision-making. - Identify emerging trends, risks, and opportunities through proactive analysis. AI-Native Analytics & Automation - Own the marketing semantic layer, including KPI definitions, business logic, data dictionaries, AI-ready documentation, and reusable measurement frameworks that ensure consistency across reporting, dashboards, AI agents, and executive communications. - Leverage AI tools and modern analytics platforms to accelerate insight generation and improve productivity. - Design AI-powered workflows for reporting, forecasting, anomaly detection, data enrichment, and executive brief creation. - Champion AI-first approaches to analytics, reporting, and business intelligence. ## Your experience Required - 5+ years of experience in marketing analytics, business analytics, revenue operations, or related analytical roles. - Expert-level SQL skills with the ability to work across large, complex datasets. - Experience building executive-facing dashboards, scorecards, and measurement frameworks. - Strong understanding of B2B marketing metrics, funnel analytics, pipeline generation, attribution, and revenue measurement. - Demonstrated ability to influence decision-making through data-driven storytelling. - Experience using AI tools and technologies to improve analytical workflows and business outcomes. - Advanced proficiency in BI platforms such as Tableau, Power BI, Looker, Sigma, or similar. - Excellent communication skills with the ability to present to executive leadership. ## Preferred - Experience in SaaS, subscription, or recurring revenue business models. - Familiarity with marketing automation, CRM, and customer data platforms. - Experience with forecasting, predictive analytics, and statistical modeling. - Knowledge of Python, dbt, or modern data stack technologies. - Experience supporting CMO, CRO, or executive leadership teams. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: - Competitive compensation, variable bonus and performance reward opportunities, and retirement programs - Medical, dental and vision insurance - Generous, flexible time off - Paid holidays, “wellness” days and company wide end of year break - Fully paid parental leave - Learning & Development stipend - Opportunities to volunteer and give back, including charitable donation match - Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. ## About Zuora ## Company Overview - **One-liner**: Zuora provides a cloud-based monetization platform that enables companies to launch, manage, and grow subscription, usage, and hybrid recurring revenue models through an integrated quote-to-cash and revenue recognition system. - **Entity Type**: Public (NYSE: ZUO) - **Headquarters**: Redwood City, California, USA - **Founded**: 2007 - **Founders**: Tien Tzuo (CEO), K.V. Rao, Cheng Zou ## Core Business - Primary industry/industries: Financial Technology (FinTech), Subscription Management, Recurring Billing, Revenue Automation - Target customers: B2B; primarily mid-market to enterprise companies across industries (tech, media, manufacturing, automotive, industrial) that operate subscription, usage-based, or hybrid pricing models. Key customers include BMC Software, Box, Caterpillar, General Motors, Schneider Electric, Siemens, and Zoom. - Mission or purpose statement: To enable the world’s best companies to win in the Subscription Economy® by helping them build, manage, and grow direct, digital subscriber relationships. ## Products & Services - **Zuora Billing**: A flexible billing engine supporting any mix of recurring, usage-based, or one-time pricing models with a comprehensive product catalog, automated invoicing, and dunning management. - **Zuora Revenue**: An automated revenue recognition solution that handles complex ASC 606/IFRS 15 compliance, contract modifications, and audit-ready reporting and disclosures. - **Zuora Collections**: An AI-powered receivables management solution that automates the full collections journey to accelerate cash recovery while maintaining customer relationships. - **Zuora Payments**: A global payment management platform with flexible provider options, built-in fraud protection, and a partner network to boost payment success rates and reduce churn. - **Zuora CPQ**: A configure-price-quote tool built for recurring revenue and complex enterprise deals, ensuring seamless flow from quote to billing and revenue recognition. - **Zuora Central Platform**: The core integration and extensibility layer with APIs, webhooks, event-driven syncs, ERP/CRM connectors, and low-code workflows. - **Zuora AI Paywalls**: An AI-powered tool to deliver personalized paywalls, trials, freemium offers, and bundles with no coding required. - **Zephr**: A subscription experience platform (acquired) for managing subscriber access, identity, and experiences. ## Market Standing - **Valuation/Market Cap**: Market cap of approximately $1.5–$2.0 billion (as of mid-2025, fluctuates with market). - **Key Metric**: Annual Recurring Revenue (ARR) not publicly disclosed in recent filings; total revenue for FY2025 (ending Jan 31, 2025) was approximately $460 million. - **Notable Investors/Partners**: Major institutional investors include BlackRock, Vanguard, and others. Key technology partners include Salesforce, NetSuite, SAP, Workday, and major payment gateways. - **Growth Signals**: Named a Leader in the 2025 Gartner® Magic Quadrant™ for Recurring Billing Applications; ranked #1 in the ISG Research Subscription Management Buyers Guide; recognized as a Leader in the 2025 Forrester Wave™ for Recurring Billing Solutions; ranked #1 in Product and Strategy in Automated Revenue Management; serves over 1,000 companies worldwide; expanding AI capabilities across the platform. ## Competitive Advantages - **Pioneer and market definer**: Coined the term "Subscription Economy®" and has 15+ years of domain expertise in recurring revenue business models. - **End-to-end platform**: Only vendor offering a fully integrated quote-to-cash and revenue recognition solution in a single system, reducing integration complexity. - **Audit-ready by design**: No Zuora public customer has ever failed a revenue audit, a powerful trust signal for public companies and regulated industries. - **AI-first innovation**: Embedded AI across the platform for predictive collections, revenue insights, and automated paywalls, with a human-in-the-loop governance model. - **Deep enterprise capabilities**: Supports multi-entity, multi-currency, global tax compliance, and complex pricing models (usage, hybrid, AI tokens) that competitors struggle with. - **ERP-agnostic architecture**: Designed to integrate without requiring a re-platforming of existing ERP systems. ## Strategic Focus - **AI monetization**: Helping customers launch and manage AI-driven pricing models (e.g., token-based usage) with end-to-end metering, billing, and revenue recognition. - **Expanding AI platform capabilities**: Building AI tools specifically for finance teams (CFOs, Controllers) to automate manual reconciliation, forecasting, and compliance work. - **Global expansion**: Deepening presence in EMEA and APAC with local offices and compliance support. - **Partner ecosystem growth**: Strengthening integrations with major ERP, CRM, and payment platforms to reduce implementation friction. - **Customer time-to-value**: Using AI to accelerate implementation and migration cycles, including automated contract-to-catalog translation and data mapping. ## Why Work Here - **Culture**: Emphasizes a "people first" culture where employees (called "ZEOs") are empowered to take initiative and own outcomes. Core values include "Subscriber Obsessed," "Own Our Outcomes," "Catalyze What's Next," "Build Trust," and "Better Together." - **Flexible work**: Distributed workforce with flexible work arrangements; offices in Redwood City (HQ), Atlanta, Boston, Frisco, New York, Costa Rica, London, Stockholm, Paris, Munich, Milan, Zurich, Beijing, Tokyo, Sydney, and Chennai. - **Remote options**: Many roles are remote-friendly, especially in engineering, customer success, and sales. - **Engineering culture**: Focus on building AI-driven financial software; roles include AI Engineers, Solutions Architects, and Product Managers working on cutting-edge monetization technology. - **Award-winning workplace**: Recognized as a great place to work with a strong sense of community and mission-driven work. - **Growth opportunities**: As a public company with expanding product lines and global footprint, there are opportunities to work on high-impact problems at scale. ## Sources 1. [zuora.com](https://www.zuora.com/) 2. [zuora.com/about](https://www.zuora.com/about/) 3. [zuora.com/careers](https://www.zuora.com/careers/) 4. [linkedin.com/company/zuora](https://www.linkedin.com/company/zuora) 5. [zuora.com/careers-search-jobs](https://www.zuora.com/careers-search-jobs/) ## Other roles at Zuora - [VP, Global Alliances](https://feeny.ai/job/vp-global-alliances-zuora-foster-city-txmr9vf3ny1e) — Foster City, CA - [Marketing Business Analyst (Costa Rica)](https://feeny.ai/job/marketing-business-analyst-costa-rica-zuora-costa-rica-2qmbwv0pnmkq) — Costa Rica - [Sr Frontend Engineer](https://feeny.ai/job/sr-frontend-engineer-zuora-foster-city-hx9w67t4vd7h) — Foster City, CA - [Principal Customer Solution Engineer](https://feeny.ai/job/principal-customer-solution-engineer-zuora-sydney-new-south-wales-c8a4vnfrse4j) — Sydney New South Wales, Australia - [Account Executive IV](https://feeny.ai/job/account-executive-iv-zuora-sydney-new-south-wales-0sgh6vephvnd) — Sydney New South Wales, Australia - [VP, Product Design](https://feeny.ai/job/vp-product-design-zuora-foster-city-fkg4d9c8p7av) — Foster City, CA - [Sr Director, Payments Engineering](https://feeny.ai/job/sr-director-payments-engineering-zuora-foster-city-b1d4gvfx7tsx) — Foster City, CA - [Sr Software Engineer](https://feeny.ai/job/sr-software-engineer-zuora-foster-city-j6kz4yjqwzan) — Foster City, CA - [Executive Assistant](https://feeny.ai/job/executive-assistant-zuora-foster-city-8abzqg07ny2w) — Foster City, CA - [Sales Development Representative EMEA](https://feeny.ai/job/sales-development-representative-emea-zuora-london-greater-london-england-cntpd3d3w30r) — London Greater London England, United Kingdom