---
title: 'Marketing Cloud Next Solution Architect at NeuraFlash, Part of Accenture'
canonical: 'https://feeny.ai/job/marketing-cloud-next-solution-architect-neuraflash-part-of-accenture-canada-c6e0qrngnm8b'
type: 'job'
last_seen: '2026-11-10'
---

# Marketing Cloud Next Solution Architect at NeuraFlash, Part of Accenture

- **Company:** NeuraFlash, Part of Accenture
- **Location:** Canada
- **Work type:** remote
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-10
- **Apply:** https://job-boards.greenhouse.io/neuraflash/jobs/6253608004

## Job description

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

As Solution Architect, Marketing Cloud Next, you will lead the functional solution design for Salesforce Marketing Cloud Next (MC Next) across our client engagements and act as the functional lead within NeuraFlash's MC Next practice. MC Next is built natively on the Salesforce core platform with Data 360, Flow and Agentforce, so the role combines marketing-platform fluency with data-architecture depth. You understand how marketing teams plan, segment, orchestrate and measure across channels, and you translate that into designs our Data 360, Agentforce and technical teams can build.

You will help lead MC Next solutions with key marketing, CRM, data and compliance stakeholders, and internally you will build the reference architectures, reusable patterns and enablement that let the rest of the practice deliver MC Next work with confidence.

You'll have the opportunity to:

- Lead functional solution design for MC Next grounded in its Data 360 foundation: data model objects, ingestion from CRM and other sources, identity resolution, segmentation, and Actionable Lists, evaluating every requirement against native capability before recommending custom build.
- Run discovery and design sessions with marketing operations, CRM, data, digital and compliance stakeholders to capture current-state platform capabilities, audience and data architecture, journey complexity, consent models and integration dependencies; present design decisions and trade-offs; and drive open questions to written closure with owners and dates.
- Design campaign and orchestration architecture using Flow-based orchestration, messaging data sources, activation templates, landing pages and dynamic content for email, SMS and conversational channels, including Handlebars and AMPscript personalization where supported.
- Design consent and compliance into the platform using the MC Next consent object model, consent records and landing-page consent capture, aligned to regional requirements such as CAN-SPAM, GDPR and CASL, so compliance is built in rather than bolted on.
- Define platform setup and governance: edition and entitlement selection, Data 360 provisioning, Marketing Data Kit, Business Unit and Data Space structure, permission sets, CMS workspaces, and sending-domain authentication (SPF, DKIM, DMARC) and deliverability planning.
- Shape agentic marketing solutions with our Agentforce specialists: marketing agents for campaign creation and audience generation, two-way conversational messaging, and predictive AI, with guardrails, approvals and measurement defined up front.
- Lead migration and coexistence strategy for clients moving from Marketing Cloud Engagement, Account Engagement (Pardot), Marketo, Eloqua, HubSpot or similar platforms: wave sequencing, data and consent-state migration, journey and campaign translation to MC Next-native equivalents, and business-process equivalence checks at UAT.
- Author and maintain the functional design: data model mappings, process flows, user stories with acceptance criteria and formal design sign-off artifacts, following NeuraFlash's Navigate Next delivery methodology and accelerators.
- Translate the design for the build team (Technical Architects, Developers, Data 360 and Agentforce specialists), review configuration against spec, and support UAT and deployment gates.
- Define what NeuraFlash owns versus what the client must provide (data access, SME availability, environment access, compliance approvals) and hold both sides to it.
- Help build our MC Next practice: own reference architectures, capture reusable patterns from engagements, contribute to scoping calculators and SOW templates, and co-deliver enablement for the delivery team.
- Support pre-sales as the MC Next subject-matter expert: discovery calls, solution shaping, demos and estimates (hours and scope; pricing stays with sales leadership), alongside our sales team and Salesforce marketing account teams.
- Coach and mentor functional and technical team members on MC Next and stay current on Salesforce release changes across Marketing Cloud Next, Data 360 and Agentforce.

Required Qualifications

- 5+ years in marketing automation consulting, marketing-technology solution architecture or business analysis, including hands-on delivery of enterprise marketing automation (Marketing Cloud Engagement, Account Engagement, or a comparable platform such as Braze, Marketo or Eloqua)
- Hands-on experience with Marketing Cloud Next, or demonstrated ramp-up from Marketing Cloud Engagement or Account Engagement onto MC Next and Data 360 (the platform is new, so we weigh depth of adjacent delivery experience)
- Working knowledge of Data 360 (Data Cloud) concepts: data model objects, ingestion, identity resolution, segmentation and activation, and how to troubleshoot data hygiene
- Strong understanding of marketing consent and compliance requirements (CAN-SPAM, GDPR, CASL or similar) and how they shape data model, sharing and preference design
- Experience designing multi-channel campaigns and orchestration (email, SMS, conversational or push), including personalization and content strategy
- Practical knowledge of email deliverability: domain authentication, sender reputation and IP warm-up
- Proven ability to lead discovery workshops, facilitate design decisions with senior marketing and IT stakeholders, and document them to sign-off
- Experience working alongside Technical Architects and owning functional design through UAT and deployment
- Ability to tie solution outcomes to business value (conversion, cost to serve, time to launch, attribution) through clear storytelling
- Comfortable with flow-charting and data-modeling tools (for example Lucidchart) and with agile delivery
- Willingness to travel to client sites as needed

## Preferred Skills

- Salesforce Certified Marketing Cloud Next Consultant; Data 360 Consultant; Agentforce Specialist; Platform Administrator; and an Application or Solution Architect credential
- Marketing Cloud Engagement credentials (for example Email Specialist, Consultant) and Account Engagement Specialist, for migration and coexistence work
- Hands-on experience with Flow Builder, including marketing flows and Agentforce actions
- Integration experience with Salesforce CRM and external systems (REST APIs, MuleSoft or equivalent)
- Experience with legacy-to-MC Next migrations, including subscriber, consent and journey migration
- Experience in a regulated industry (health, financial services, nonprofit) where consent and PHI/PII handling shape marketing design
- Experience with additional Marketing Cloud tools such as Personalization, Intelligence, Tableau Next or comparable reporting and attribution design

What can you expect in the interview process?

- Recruiter screen (phone), 30 minutes. Introductory conversation to discuss the role and your experience.
- Practice Lead Interview (video), 45 minutes. You'll talk through your career goals, relevant marketing platform work examples, and challenges you have overcome and the tools you used to get there.
- Leadership interview (video), 30 minutes. You'll meet with a member of our leadership team.

What’s it like to be a part of NeuraFlash, Part of Accenture?

- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

## About NeuraFlash, Part of Accenture

## Company Overview
- **One-liner**: NeuraFlash, now part of Accenture, is a leading AI consulting and ISV partner for Salesforce and AWS, specializing in agentic solutions for sales, service, and field service operations.
- **Entity Type**: Private (acquired by Accenture on September 29, 2025; Accenture is public, NYSE: ACN)
- **Headquarters**: Burlington, Massachusetts, United States
- **Founded**: 2016
- **Founders**: T. Brett Chisholm (CEO & Co-Founder), Dennis Thomas (CTO & Co-Founder), Jim Hunt (COO & Co-Founder)

## Core Business
- **Primary Industry**: AI consulting, Salesforce implementation, cloud services
- **Target Customers**: Mid-market and enterprise companies across manufacturing, healthcare, financial services, retail, public sector, and more (B2B)
- **Mission**: Deliver exceptional business outcomes with gen AI-powered solutions across sales, service, and field service operations

## Products & Services
- **Agentforce Solutions**: Implementation and managed services for Salesforce Agentforce, including voice, data cloud, and field service – helping clients automate complex business processes and optimize agentic programs.
- **Amazon Connect & AWS GenAI**: Contact center transformation using Amazon Connect, Amazon Lex, and machine learning/gen AI to deliver personalized customer experiences.
- **Salesforce Cloud Solutions**: Expertise in Sales Cloud, Service Cloud, Revenue Cloud, Field Service, MuleSoft, and Data Cloud.
- **CLM Solutions**: Implementation partner for DocuSign Agreement Cloud and Ironclad.
- **Managed Services (Onward)**: Ongoing support, maintenance, and optimization for Salesforce and AWS environments.
- **ISV Products**: Desktop for Amazon Connect and other proprietary tools.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquisition terms not publicly released)
- **Key Metric**: Annual Revenue of ~$81.1M (LinkedIn estimate); 1000+ implementations with a 4.9 CSAT rating
- **Notable Investors/Partners**: Accenture (parent), Salesforce (Summit Partner, #1 Service AI Partner), AWS (Advanced Tier Partner), DocuSign, Ironclad
- **Growth Signals**: Acquired by Accenture to expand mid-market and gen AI capabilities; added ~510 professionals with 2,000+ certifications; doubled in growth year-over-year since 2016; 16.2% employee growth in the past year; 33.3% increase in job postings year-over-year

## Competitive Advantages
- **Deep Platform Expertise**: Unmatched specialization in both Salesforce and AWS, including Agentforce (most implementations of any consulting partner) and Amazon Connect.
- **AI-First Approach**: Proven track record of automating 67% of manual tasks and resolving 63% of customer issues with AI, backed by a dedicated innovation team.
- **Proven Outcomes**: 1000+ implementations with a 4.9 CSAT rating, serving over 400 customers globally.
- **Accenture Backing**: Now part of a global leader, providing scale, resources, and access to a vast client network while retaining a focused, mid-market agility.

## Strategic Focus
- **Gen AI & Agentforce**: Scaling agentic AI solutions across sales, service, and field service, in alignment with Salesforce’s strategic direction.
- **Mid-Market Expansion**: Leveraging Accenture’s global footprint to reach mid-market industries that need rapid AI adoption.
- **Managed Services Growth**: Expanding the Onward managed services arm to provide ongoing support and optimization for clients.
- **Talent Development**: Investing in certifications (2,000+ across the team) and hiring across North America, Colombia, and India.

## Why Work Here
- **Culture & Ratings**: 4.4/5 on LinkedIn (241 reviews), 4.5 for compensation, 4.3 for culture; named a Glassdoor “Best Places to Work” in 2022.
- **Remote-First Policy**: Nearly all roles are remote across the US, Canada (Alberta, British Columbia, Ontario), Colombia, and India, with some roles in Boston.
- **Growth Trajectory**: Rapidly growing company (doubled YOY since 2016) now backed by Accenture, offering stability and career advancement.
- **Engineering & Innovation**: Focus on cutting-edge AI and agentic solutions; employees work with the latest Salesforce and AWS technologies.
- **Perks**: Strong compensation (e.g., Technical Architect ~$169k/yr, BDR ~$59k/yr), collaborative environment, and a people-first approach.

## Sources
1. [Greenhouse Jobs Page](http://job-boards.greenhouse.io/neuraflash)
2. [Accenture Newsroom – Acquisition Announcement](https://newsroom.accenture.com/news/2025/accenture-to-acquire-neuraflash-to-further-enhance-its-salesforce-and-ai-capabilities)
3. [NeuraFlash Website](https://www.neuraflash.com/)
4. [NeuraFlash About Us](https://neuraflash.com/our-company/about-us)
5. [NeuraFlash LinkedIn](https://www.linkedin.com/company/neuraflash)

## Other roles at NeuraFlash, Part of Accenture

- [Sales Operations Sr. Specialist](https://feeny.ai/job/sales-operations-sr-specialist-neuraflash-part-of-accenture-boston-f4nac19jp6wx) — Boston, MA
- [Sales Enablement and Partner Alliance Specialist](https://feeny.ai/job/sales-enablement-and-partner-alliance-specialist-neuraflash-part-of-accenture-ka7w3bay7qmy) — Boston, MA
- [Sr. Developer, AI and Agentforce](https://feeny.ai/job/sr-developer-ai-and-agentforce-neuraflash-part-of-accenture-colombia-jaynvqd9cycx) — Colombia
- [Sr. Developer, AI and Agentforce](https://feeny.ai/job/sr-developer-ai-and-agentforce-neuraflash-part-of-accenture-india-3f04kvnqd622) — India
- [Associate QA Consultant, Amazon Connect / Contact Center QA](https://feeny.ai/job/associate-qa-consultant-amazon-connect-contact-center-qa-neuraflash-part-of-x5j86hsvvz0y) — India
- [Salesforce Consultant, Revenue Cloud](https://feeny.ai/job/salesforce-consultant-revenue-cloud-neuraflash-part-of-accenture-colombia-zz8mq0jtw5nb) — Colombia
- [AWS Solution Architect](https://feeny.ai/job/aws-solution-architect-neuraflash-part-of-accenture-canada-r0g3sa7bd3jt) — Canada
- [Product Owner, AI & AWS Delivery](https://feeny.ai/job/product-owner-ai-aws-delivery-neuraflash-part-of-accenture-canada-ahx5h2wkryhn) — Canada
- [Product Owner, AI & AWS Delivery](https://feeny.ai/job/product-owner-ai-aws-delivery-neuraflash-part-of-accenture-united-states-nq23922vbt12) — United States
- [AWS Technical Architect](https://feeny.ai/job/aws-technical-architect-neuraflash-part-of-accenture-united-states-kc2qecgpbxcy) — United States