--- title: 'Marketing Events and Operations Specialist at Netcracker' canonical: 'https://feeny.ai/job/marketing-events-and-operations-specialist-netcracker-waltham-ma-3p7y3zayz78c' type: 'job' last_seen: '2026-10-28' --- # Marketing Events and Operations Specialist at Netcracker - **Company:** Netcracker - **Location:** Waltham MA, United States - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-28 - **Apply:** http://www.netcracker.com/careers/open-positions?gh_jid=8207809 ## Job description Job Description Job Title:                           Marketing Events and Operations Specialist Dimension & Scope: Netcracker seeks a Marketing Events and Operations Specialist to assist the Marketing department in day-to-day activities, help drive our marketing initiatives and execute outstanding events. This position would provide the right candidate with an opportunity to learn the inner workings of a corporate technology Marketing department. This role will involve optimizing and streamlining our marketing processes, ensuring the accuracy and efficiency of our marketing campaigns. This role will also involve planning and implementing all regional events including trade shows, road shows, and webinars. You will be responsible for executing global demand generation activity including email campaigns, web seminars and other demand generation events. Marketing events support will also be required for affiliated companies. Principal Duties and Responsibilities: - Tradeshow and Events Management: - Coordinate and support the planning and execution of in-person and virtual events, including industry trade shows, conferences, customer events, internal meetings and other marketing programs. - Manage pre-event planning and logistics, including exhibitor requirements, Netcracker registration and staffing, event schedules, travel logistics, collateral, promotional items, booth shipments and other operational needs. - Coordinate with event organizers, venues, hotels, and other vendors, including researching options, obtaining and negotiating quotes, and managing event logistics. - Provide onsite event support and coordinate post-event activities, including attendee and vendor support, lead follow-up, budget reconciliation, feedback and reporting. - Maintain event timelines, project trackers, and planning documentation, working closely with Marketing Strategy, Sales, Brand Management, and other stakeholders to ensure deadlines and deliverables are met. - Sales Engagement - Partner with Sales and Marketing teams to support customer meetings tracking, prospect events, training sessions and other field marketing activities. - Coordinate collateral, presentations, promotional materials and other event-related content. - Work with Sales and Sales Operations teams to fulfil collateral requests and operational needs. - Database and Marketing Campaign Support Management - Maintain CRM and marketing databases to ensure data accuracy, integrity, and quality. - Support event-related email campaigns in Adobe Marketo Engage, including audience segmentation, email setup, testing, scheduling, deployment and post-campaign reporting. - Utilize CRM and marketing automation tools to manage event registrations, leads and campaign data. - Market Research - Research relevant industry events, sponsorship opportunities, vendors and other marketing opportunities. - Conduct market research to identify industry trends, terminology, audiences and opportunities to support future marketing campaigns. - Collateral - Manage inventory of marketing collateral, promotional items and event materials, ensuring appropriate stock levels are maintained. - Coordinate with vendors to obtain quotes and manage the printing and production of collateral and promotional materials. - Support the development of event-related materials, including invitations and outreach communications. - Purchase Requisitions/Invoicing - Support purchase requisitions, invoice processing, and tracking of event and marketing expenses against approved budgets. - Other duties - Support broader marketing projects and contribute ideas to improve event execution, attendee engagement and marketing processes. Education & Professional Certifications: Bachelor’s Degree Candidate Profile: - 3-5 years’ work-related marketing experience with high technology products preferred. - High degree of organization and capability to manage and administer projects on both a regional and global basis with many internal and external participants. - Strong interpersonal skills. Must be able to work independently and function as a strong team player. - Passionate, creative and self-motivating attitude. - Knowledge of CRM and Marketo is preferable. - Ability to amalgamate information from a variety of sources. - Ability to manage multiple projects under constant deadline pressure. - Flexibility in handling a wide range of activities at any given time. - Proactive, detail-oriented and capable of handling a high volume of work. - Some travel may be required (domestic & international). ## #LI-AL1 ## About Netcracker ## Company Overview - **One-liner**: Netcracker is a global leader in digital IT transformation, providing AI-driven BSS/OSS and cloud solutions that help telecommunications and service providers modernize their operations and monetize 5G. - **Entity Type**: Private (Wholly owned subsidiary of NEC Corporation) - **Headquarters**: Waltham, Massachusetts, United States - **Founded**: 1993 - **Founders**: Not publicly available (the company grew independently for 15 years before acquisition) ## Core Business - **Primary industry/industries**: Telecommunications, Digital IT Transformation, BSS/OSS (Business Support Systems / Operations Support Systems), Network Automation, Cybersecurity - **Target customers**: B2B – Service providers, telecom operators, cable MSOs, and digital enterprises worldwide - **Mission or purpose statement**: To help service providers transform their business to thrive in a digital economy by delivering innovative solutions, cutting-edge technology, and value-driven services that ensure growth and profitability. ## Products & Services - **Digital BSS/OSS Suite**: A comprehensive portfolio for customer management, service management, and network management, enabling service providers to launch and monetize new digital services. - **Netcracker Cloud Platform**: A cloud-native, microservices-based platform designed for agility, scalability, and rapid deployment of telecom solutions. - **AI & Automation Solutions**: AI-driven tools for autonomous network operations, predictive analytics, and hyper-personalized customer experiences. - **Digital Satellite Solutions**: Specialized offerings for satellite communications providers. - **Broadband Experience Solutions**: Products focused on optimizing broadband service delivery and customer experience. - **Cybersecurity Solutions**: Holistic security threat mitigation services for telecom networks. - **Professional & Managed Services**: Industry-leading expertise and agile practices, including consulting, system integration, and managed services to deliver measurable transformation results. ## Market Standing - **Valuation/Market Cap**: Not disclosed (Private subsidiary of NEC Corporation, which is publicly traded on the Tokyo Stock Exchange: 6701.T) - **Key Metric**: Annual Revenue of approximately **$3.45 billion** (USD) as of the latest available data [linkedin.com](https://www.linkedin.com/company/netcrackertech). - **Notable Investors/Partners**: Parent company is **NEC Corporation** (a global technology giant with 125+ years of history, 254 group companies, and 65,000+ patents) [netcracker.com](https://www.netcracker.com/about-us). - **Growth Signals**: - Over **250 satisfied customers** worldwide [netcracker.com](https://www.netcracker.com/about-us). - **70+ global locations** and operations in **61 countries** [linkedin.com](https://www.linkedin.com/company/netcrackertech). - **500+ industry awards**, including 2026 FutureNet World Award for Autonomous Network Operations and 26 American Business Awards (Gold Stevie for AI/ML Solution) [netcracker.com](https://www.netcracker.com/). - Workforce of **~6,804 employees** globally with a stable headcount [linkedin.com](https://www.linkedin.com/company/netcrackertech). ## Competitive Advantages - **NEC Ecosystem Backing**: As a wholly-owned subsidiary of NEC, Netcracker has access to vast R&D resources, a global sales network, and deep capital reserves, giving it stability and scale that pure-play competitors lack. - **First-Mover Legacy**: The first company in the world to generate a mobile bill, giving it decades of domain expertise in telecom billing and operations [netcracker.com](https://www.netcracker.com/about-us). - **End-to-End Portfolio**: A rare combination of BSS, OSS, network automation, cloud, AI, and cybersecurity under one roof, reducing integration complexity for customers. - **Global Reach & Local Presence**: Over 150 offices worldwide, allowing for deep local customer relationships and support in diverse regulatory environments. ## Strategic Focus - **Telco to Techco Evolution**: Helping traditional telecom providers transform into digital technology companies (techcos) by adopting cloud-native architectures and AI-driven operations. - **5G Monetization**: Enabling service providers to create, launch, and monetize new 5G services and enterprise verticals. - **Autonomous Networks**: Driving toward fully autonomous network operations using AI and machine learning to reduce OPEX and improve service quality. - **Expansion Beyond Telco**: Leveraging telecom-grade platform capabilities to serve enterprise and vertical industries (e.g., smart cities, manufacturing, utilities). ## Why Work Here - **Culture**: Emphasizes innovation, collaboration, and growth. Employees describe a culture of autonomy, trust, and agility [netcracker.com](https://www.netcracker.com/careers). - **Global & Diverse Environment**: Work with colleagues across 70+ global locations and 61 countries, offering exposure to international teams and projects. - **Work Model**: Hybrid and flexible work arrangements are common; specific policy varies by role and location. - **Benefits** (vary by location): - Comprehensive insurance (health, life, accident, disability) - Paid time off, company holidays, maternity/parental leave - Financial counseling, estate planning, and retirement planning resources - Digital learning and career development programs - 24/7 Employee Assistance Program (EAP) for stress, legal, and financial questions [netcracker.com](https://www.netcracker.com/careers). - **Hiring Process**: Typically 1-2 phone/video calls with a recruiter, followed by 1-3 rounds with hiring managers or senior team members, then a reference check and offer [netcracker.com](https://www.netcracker.com/careers). - **Open Roles**: Currently has ~76 active job postings, including Senior Software Engineer, Senior Business Analyst, Application Security Architect, Sales Director, and Client Partner [linkedin.com](https://www.linkedin.com/company/netcrackertech) [netcracker.com](https://www.netcracker.com/careers/open-positions). ## Sources 1. [Netcracker About Us](https://www.netcracker.com/about-us) 2. [Netcracker Homepage](https://www.netcracker.com/) 3. [Netcracker Careers](https://www.netcracker.com/careers) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/netcrackertech) 5. 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