---
title: 'Marketing Operations Specialist at Neighbor'
canonical: 'https://feeny.ai/job/marketing-operations-specialist-neighbor-lehi-4kmx4nzw3bkm'
type: 'job'
last_seen: '2026-09-07'
---

# Marketing Operations Specialist at Neighbor

- **Company:** Neighbor
- **Location:** Lehi, UT
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/neighbor/7f3cdd6d-2523-49ab-beee-f3a7ba0e45a8

## Job description

At Neighbor, we’re building the largest hyperlocal storage and parking marketplace in the world. We’ve raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace operates in all 50 states, and we’re just getting started!

## About the Role

As our Marketing Operations Specialist, you’ll help scale one of Neighbor’s most important growth channels: Google Maps. This role is highly execution-focused and will involve setting up, managing, and optimizing Google Maps pins at scale in partnership with Neighbor hosts.

Primary Responsibilities

- Google Maps Pin Setup: Work directly with Neighbor hosts to create and maintain Google Maps pins for their listings.
- Pin Quality & Compliance: Ensure pins follow best practices and Google guidelines, including accurate categories, descriptions, photos, service areas, and business details.
- Pin Optimization: Improve pin quality and performance through ongoing optimizations (photos, descriptions, categories, attributes, etc.).
- Operational Scaling: Help build repeatable processes to scale pin creation and optimization across thousands of listings.
- Performance Tracking: Monitor key performance metrics (rank, impressions, actions, calls, clicks) and report on learnings.

## Qualifications

Required

- Bachelor's degree.
- At least one year of work experience in a customer-service-driven position.
- A track record of detail-critical work where accuracy mattered, whether in a job, internship, or school.
- Experience managing a high volume of work while staying organized.
- Able to follow a process closely while spotting ways to make it better.
- Comfortable in spreadsheets and quick to learn new tools.

Nice to haves

- Experience with Google Business Profile, Google Maps listings, or local SEO.
- Experience at a marketplace or multi-location business.
- Built AI workflows or used AI tools to speed up repetitive work.
- Familiarity with performance metrics (impressions, clicks, rank, conversions) and reporting.

## Benefits

- Stock options
- Medical, dental, and vision insurance
- Generous PTO
- 11 paid company holidays
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7

## About Neighbor

## Company Overview
- **One-liner**: Neighbor operates the largest peer-to-peer marketplace in the United States for storage and parking, connecting people with unused space to those who need affordable storage.
- **Entity Type**: Private (Series A/B stage; $67.3M+ total funding)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 2017
- **Founders**: Preston Alder, Colton Gardner, Joseph Woodbury

## Core Business
- Primary industry: Technology, Information and Internet (Marketplace)
- Target customers: B2C (individuals seeking storage or renting out space) and B2B (businesses monetizing underutilized real estate)
- Mission or purpose statement: Create the largest passive income marketplace by making storage 50% cheaper for renters and turning unused space into reliable income for hosts.

## Products & Services
- **Neighbor Marketplace**: A web and mobile platform where hosts list garages, driveways, basements, lots, and RV parking for monthly rent, and renters find, compare, and book storage spaces in minutes. Type: Two-sided marketplace (SaaS-enabled).
- **Host Guarantee & Protection**: Hosts are backed by up to $1M in liability coverage, with optional Property Protection Plans for renters. Type: Service/Insurance feature.
- **Business Solutions**: Turnkey platform for multifamily properties, small businesses, and storage facilities to monetize vacant space. Type: B2B service.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $67.3M (reported by LinkedIn); other sources cite $75M from top-tier investors.
- **Notable Investors/Partners**: Andreessen Horowitz (a16z), Fifth Wall, Pelion Venture Partners, and the CEOs of Uber, StockX, and DoorDash as individual investors.
- **Growth Signals**: 254 employees (+35.1% YoY); active listings in all 50 U.S. states; monthly headcount growth of +5.9%; 6 active job postings with +50% YoY growth in openings.

## Competitive Advantages
- **Network effects**: Largest hyper-local storage marketplace in the U.S. with nationwide coverage — the more hosts and renters join, the more valuable the platform becomes.
- **Price advantage**: Renters save up to 50% compared to traditional self-storage, making the value proposition extremely compelling.
- **Low-friction for hosts**: Hosts spend an average of just 16 minutes per month managing their space, enabling true passive income.
- **Strong brand and trust infrastructure**: ID-verified hosts, thousands of 5-star reviews, and up to $1M in liability coverage reduce friction in peer-to-peer transactions.

## Strategic Focus
- Continue expanding nationwide marketplace density and inventory across all 50 states.
- Grow B2B adoption with multifamily properties and small businesses to unlock institutional supply.
- Scale the host and renter base through partnerships and brand marketing to disrupt the $500B storage industry.

## Why Work Here
- **Culture**: High-transparency, low-ego environment that attracts and invests in "top 1% talent" pursuing hard challenges.
- **Location**: On-site roles in Lehi, Utah (HQ) with a modern office featuring a 24/7 on-site gym and showers.
- **Compensation & benefits**: Competitive stock options, medical/dental/vision insurance, accident & disability insurance, 401(k) plan, generous PTO & holidays, and parental leave.
- **Team & growth**: Fast-growing company (+35% headcount YoY) with roles across Engineering, Data, Marketing, Sales, Product, and Trust & Safety — offering significant career growth potential in a scaling organization.
- **Employee ratings**: 4.4/5.0 on employer review sites, with strong marks for Work-Life (4.2), Culture (4.2), and Career (4.4).

## Sources
1. [neighbor.com - Company overview](https://www.neighbor.com/?stream=top)
2. [neighbor.com - Careers page](https://www.neighbor.com/careers)
3. [jobs.lever.co - Neighbor job listings](https://jobs.lever.co/neighbor)
4. [linkedin.com - Neighbor company page](https://www.linkedin.com/company/neighbor)
5. [indeed.com - Neighbor careers and salaries](https://www.indeed.com/cmp/Neighbor-9)

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