---
title: 'Marketing Ops Manager at Darkroom'
canonical: 'https://feeny.ai/job/marketing-ops-manager-darkroom-brazil-krsna052z193'
type: 'job'
last_seen: '2026-10-19'
---

# Marketing Ops Manager at Darkroom

- **Company:** Darkroom
- **Location:** Brazil
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/darkroom/9d420774-cf66-463b-9fb0-2e1f3d2b658a

## Job description

## About the Role

We're looking for a marketing operations manager to run how our marketing ships and how we measure it, for two brands: Darkroom, our growth marketing agency, and Shadow, our AI commerce platform. Ad Age recently described us as "if Omnicom was rebuilt on AI." We publish across LinkedIn, Instagram, TikTok, X, YouTube and a weekly podcast, and every piece has to go out on time, look right and be tracked. This is the role that makes a busy content team reliable. You take what the team has approved and get it live on the right channel at the right time, answer the people who respond, keep our CRM clean, and show us what all of it produced. You don't plan content or write briefs; you make sure the plan happens and that we can see the result. This is a remote role, hiring in Brazil, Portugal or Spain only, working with a team in the EST Time Zone, and all business is conducted 100% in English.

## What you'll own

- Publishing: Every approved piece scheduled and published across our channels for both brands: LinkedIn, Instagram, TikTok, X and YouTube. Adapt posts for each platform and ship routine announcements.
- Podcast: Publish every episode to podcast platforms and YouTube, and get its clips out across our channels.
- Launches: A run-of-show for every launch: what goes live where and when, sequenced across accounts, embargoes respected, everything checked live.
- Community Management: Comments, DMs and mentions across our channels, answered quickly and in our voice. Sensitive questions escalated; recurring themes passed back to the team.
- Awards & Competitions: The awards calendar: deadlines, materials and entries, so our best work gets entered and recognized.
- Production Tracking & QA: One intake for requests, a delivery schedule everyone can see, and a final check of copy, assets, links and tracking before anything goes live.
- HubSpot Hygiene: Clean data, accurate lead sources and UTMs, deduplication and working workflows.
- Inbound Dashboard: One trusted view of inbound leads by source, channel and content, so we know what is working.
- Reporting: Weekly and monthly marketing reports that explain what moved and why.
- Systems: Our scheduling, project and asset tools kept organized, and repeatable steps automated with AI.

You should apply if this sounds like you

- 3+ years as a hands-on marketing operations generalist: publishing, production tracking and reporting.
- You have administered HubSpot: properties, workflows, deduplication, lead source and UTM tracking, dashboards.
- You know each social platform well and can answer a comment or DM in a brand's voice.
- You have a sharp QA eye. The wrong link, tag or claim never ships on your watch.
- You build dashboards people trust and can explain what moved and why.
- You are calm under volume and keep many dates moving at once without dropping one.
- You already work with Claude, ChatGPT, or similar daily and use them to automate real work.

Hard disqualifiers

- No hands-on HubSpot or CRM admin experience.
- Never owned a publishing calendar across several channels.

## Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

## About Darkroom

## Company Overview
- **One-liner**: Darkroom is a full-service digital growth marketing agency that combines human expertise with a proprietary AI commerce layer (Shadow) to drive measurable revenue for consumer brands across paid media, e-commerce marketplaces, and social commerce.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: New York, New York, United States
- **Founded**: 2017
- **Founders**: Lucas DiPietrantonio (CEO) and Peter Gao (Managing Director, Social Commerce) – both recognized on Forbes 30 Under 30 for their contributions to marketing & advertising [darkroomagency.com/about](https://www.darkroomagency.com/about)

## Core Business
- **Primary Industry**: Advertising Services / Digital Marketing
- **Target Customers**: Growth-stage consumer brands (B2C) – mid-market to enterprise, including DTC, e-commerce marketplace, and social commerce companies.
- **Mission**: “The growth marketing agency built for the AI Era” – focused on delivering trackable revenue growth through a blend of senior human talent and an agentic AI technology stack [darkroomagency.com](https://www.darkroomagency.com/)

## Products & Services
Darkroom’s services are organized under five core verticals, each supported by their AI platform Shadow:

- **Paid Media Management**: Full-funnel strategies across paid social, connected TV, paid search, programmatic, retail media, and mobile. Manages over $250M in media spend.
- **Performance Creative**: Short-form video, UGC, AI-generated ads, static design, and motion graphics – treated as the primary growth lever.
- **E-Commerce Marketplace Management**: Amazon and TikTok Shop management including strategy, advertising, creative, inventory, and SEO.
- **Retention Marketing**: Email, SMS, and lifecycle campaigns to maximize customer lifetime value.
- **AI Marketing (Shadow)**: A universal commerce layer that powers AI search (SEO, GEO, AI search ads), agentic commerce, sentiment analysis, and content creation – deeply embedded into every client team.
- **Supporting Offerings**: Growth strategy, conversion rate optimization, website development (Shopify), organic social management, creator program management, design studio, and financial services.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: The company has generated over $1B in trackable revenue for clients; manages over $250M in media across channels [linkedin.com](https://www.linkedin.com/company/darkroomagency)
- **Notable Investors/Partners**: No external investors (bootstrapped). Clients include **Olipop, TOTEME, Unilever, Amazon, Everlane, Adobe, Sauz, VYBES, Verb Energy**.
- **Growth Signals**:
  - Named to the **Inc. 5000** list of fastest-growing private companies in America.
  - Employee headcount: **96** (+35.2% YoY) with hubs in **New York, Lisbon, São Paulo, and Barcelona**.
  - Operates across **17 countries** with a global team.
  - Active job postings: **28** (though trending down recently) [linkedin.com](https://www.linkedin.com/company/darkroomagency)

## Competitive Advantages
- **First AI-native agency**: Shadow is built into every team and workflow, giving clients an integrated human-AI marketing team.
- **Top-heavy, senior-first model**: Leadership and senior talent are directly involved in client accounts, ensuring strategic depth.
- **Design-grade creative**: One of the few performance agencies with a Chief Creative Officer and in-house design studio, infusing brand-quality creative into performance marketing.
- **Omni-channel integration**: Manages all major commerce channels (Amazon, TikTok Shop, DTC, Retail) as one unified program.
- **Proven track record**: Billions in client revenue and hundreds of millions in media under management provide proprietary data and insights.

## Strategic Focus
- **Scaling the AI platform**: Shadow is being positioned as a universal commerce layer, with investments in agentic commerce, AI search, and automated workflows.
- **Global hub expansion**: Growing teams in Lisbon, São Paulo, and Barcelona to access diverse talent and support a 24/5 operational model.
- **Deep vertical specialization**: Continuing to concentrate on high-growth consumer verticals (CPG, fashion, beauty, health/wellness) rather than expanding horizontally.
- **Productization of services**: Blending services with technology to offer retainer-based and outcome-based partnerships.

## Why Work Here
- **Culture**: “Built for the AI future” – employees are expected to work alongside AI tools daily; strong emphasis on output, innovation, and continuous learning.
- **Work policy**: Remote-first with physical hubs in New York, Lisbon, São Paulo, and Barcelona. All employees operate on EST time and gather for team meetups and annual company events.
- **Perks**: Unlimited PTO (with a minimum of 14 days plus holidays), 401k with company match, medical/dental/vision for US employees, performance bonuses, and clear internal promotion paths based on results.
- **Engineering focus**: The Full Stack Engineer role (Shadow) offers $170K–$200K salary, indicating strong investment in technical talent [indeed.com](https://www.indeed.com/cmp/Darkroom-3).
- **Talent base**: High-caliber peers from top agencies (VaynerMedia, Wpromote, Hawke Media) and companies (Accenture, Google).

## Sources
1. [darkroomagency.com](https://www.darkroomagency.com/)
2. [darkroomagency.com/careers](https://www.darkroomagency.com/careers)
3. [darkroomagency.com/about](https://www.darkroomagency.com/about)
4. [linkedin.com/company/darkroomagency](https://www.linkedin.com/company/darkroomagency)
5. [indeed.com/cmp/Darkroom-3](https://www.indeed.com/cmp/Darkroom-3)

## Other roles at Darkroom

- [Senior Director, Creative Strategy](https://feeny.ai/job/senior-director-creative-strategy-darkroom-new-york-ptxhy0dqxh7m) — New York, NY
- [X Writer](https://feeny.ai/job/x-writer-darkroom-new-york-q10gp5rg02za) — New York, NY
- [AR & Billing Specialist](https://feeny.ai/job/ar-billing-specialist-darkroom-brazil-8epf08ke15ek) — Brazil
- [Associate Director, Paid Search](https://feeny.ai/job/associate-director-paid-search-darkroom-new-york-00vdfns1zh8f) — New York, NY
- [Editor, Marketing](https://feeny.ai/job/editor-marketing-darkroom-lisbon-766eqgna9h1v) — Lisbon, Portugal
- [Designer, Social & Brand](https://feeny.ai/job/designer-social-brand-darkroom-brazil-bkgayabkb0cw) — Brazil
- [X Writer](https://feeny.ai/job/x-writer-darkroom-brazil-9w5qtga02qkk) — Brazil
- [Partnerships, Webinars & Events Manager](https://feeny.ai/job/partnerships-webinars-events-manager-darkroom-brazil-g2zsv4c5wk57) — Brazil
- [Creator Manager](https://feeny.ai/job/creator-manager-darkroom-portugal-2t4exdwshekw) — Portugal
- [Lifecycle Manager](https://feeny.ai/job/lifecycle-manager-darkroom-portugal-14hyc4cy2k0h) — Portugal