--- title: 'Marketing Technology Manager, AEO at ClassPass' canonical: 'https://feeny.ai/job/marketing-technology-manager-aeo-classpass-united-kingdom-tmqyjgp8dwvf' type: 'job' last_seen: '2026-10-28' --- # Marketing Technology Manager, AEO at ClassPass - **Company:** ClassPass - **Location:** United Kingdom - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-28 - **Apply:** https://www.playlist.com/careers/opportunities/4719805006?gh_jid=4719805006 ## Job description At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. ## JOB SUMMARY ClassPass' MarTech team is looking for an AEO Program Manager to own what large language models and search engines say about ClassPass. When someone asks Claude, ChatGPT, Gemini, Perplexity or Google what ClassPass is, how it works or whether it's worth it, the answer shapes how people discover and choose us. This role makes sure those answers are accurate and on brand. This is a new role on the cutting edge of search and will help write ClassPass’s AI search playbook. You will set the strategy, build the systems to execute it and drive the work across teams. You will use AI to improve how we create content, lead our off-site AEO/GEO strategy, and bring a testing mindset to a channel where attribution is murky. ## MINIMUM QUALIFICATIONS AND REQUIREMENTS - 2+ years of experience in content strategy, SEO, AEO or a related search and content discipline - Hands-on AEO/GEO experience, or deep familiarity with how large language models are trained, how they work and how the industry operates - Experience with enterprise sized sites with millions of pages - Strong data fluency and a testing mindset, with experience measuring performance and attribution in AEO or a similarly ambiguous channel - Excellent program and project management skills, including defining scope, managing timelines and keeping cross-functional work moving - Proven experience developing strategy and getting stakeholder buy-in on resourcing the initiative - Strong systems thinking, with the ability to connect the dots across teams and stand up new internal processes for net-new workstreams - Nice to have: technical SEO experience and programmatic SEO experience ## PRINCIPAL DUTIES AND RESPONSIBILITIES - Define and run the AEO strategy, including reporting and execution, to ensure LLMs and search engines describe ClassPass accurately and use approved positioning - Monitor how AI platforms and search engines talk about ClassPass, flag inaccuracies and drive fixes - Build reporting that ties AEO work to business outcomes, even where attribution is unclear - Own the content strategy, calendar and execution for consumer and partner audiences, building scalable systems to produce content and continually improving the process to support new content types - Own app store optimization strategy, reporting and execution - Drive the off-site and organic social AI strategy, partnering with internal teams for execution - Lead go-to-market strategy and execution for business initiatives - Build new internal processes for net-new workstreams as needed, and coordinate across all internal teams Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our [California Applicant Privacy Notice](https://co.mindbodyonline.com/legal/california-privacy-policy) or [International Applicant Privacy Notice](https://co.mindbodyonline.com/legal/international-team-member-privacy-notice) (as applicable). ## About ClassPass ## Company Overview - **One-liner**: ClassPass operates a subscription platform connecting members to thousands of fitness, wellness, and beauty studios and services globally. - **Entity Type**: Private (Acquired by Mindbody in 2021, now part of Playlist) - **Headquarters**: New York, New York, United States - **Founded**: 2013 - **Founders**: Payal Kadakia, Sanjiv Sanghavi ## Core Business - **Industry**: Consumer services – fitness, wellness, beauty - **Target customers**: B2C (individuals seeking classes and appointments) and B2B (employers offering wellness benefits) - **Mission**: “To motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.” ## Products & Services - **ClassPass App (Consumer)**: A subscription that gives access to in-studio and outdoor fitness classes (HIIT, yoga, cycling, etc.), wellness appointments (massages, salons), and on-demand streaming workouts. Available in 30 countries. - **ClassPass Corporate Wellness**: A B2B benefit platform that companies can offer employees to access fitness and wellness services, helping improve employee health and retention. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual Revenue – USD 150,000,000 (estimated); Total Funding – USD 557,775,000 - **Notable Investors/Partners**: Temasek Holdings (led Series C), Google Ventures, Emergent Ventures, and others. Acquired by Mindbody in 2021; parent company is now Playlist. - **Growth Signals**: Headcount of ~583 employees (+32.3% YoY); presence in 30 countries; recent expansion into beauty and salon verticals; over 55 active job postings as of mid-2025. ## Competitive Advantages - Largest aggregator of boutique fitness and wellness studios with a global network - Strong brand recognition and a loyal subscriber base - Dual B2C and B2B revenue streams (corporate wellness benefits) - Data-driven recommendations and personalization powered by usage analytics - Parent company Playlist provides cross‑brand synergies with Mindbody and Booker ## Strategic Focus - Deepening the corporate wellness offering through integration with employer benefits - Expanding into additional wellness categories (beauty, salons, spas) - Leveraging the Mindbody ecosystem to scale merchant relationships and technology - Maintaining a remote-first culture while investing in AI‑driven personalization ## Why Work Here - **Remote culture**: ClassPass supports a globally distributed workforce with virtual onboarding, Slack‑based communication, and optional in‑person team offsites. - **Work-life balance**: Employee reviews on LinkedIn (3.8/5) and Indeed (4.1/5) highlight manageable stress and enjoyment at work. - **Benefits**: Generous paid time off, family leave, full medical benefits, financial wellbeing programs, wellness stipends, and work‑from‑home equipment stipends. - **DEIB**: Formal Diversity, Equity, Inclusion & Belonging program and Employee Resource Groups (ERGs). - **Growth opportunities**: 55 open roles; recent rapid headcount growth; employees report solid career development possibilities. - **Notable perks**: Free class credits, virtual Taco Tuesdays, panel discussions, and team offsites. ## Sources 1. [classpass.com/about](https://classpass.com/about) 2. [classpass.com/about/careers](https://classpass.com/about/careers) 3. [linkedin.com/company/classpass](https://www.linkedin.com/company/classpass) 4. 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