---
title: 'Marketing Working Student (German-speaking) at 8returns GmbH'
canonical: 'https://feeny.ai/job/marketing-working-student-german-speaking-8returns-gmbh-berlin-espbhy0vwegj'
type: 'job'
last_seen: '2026-09-11'
---

# Marketing Working Student (German-speaking) at 8returns GmbH

- **Company:** 8returns GmbH
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-12-09
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/8returns/4043da58-e632-42d7-b543-fc4acb576adb

## Job description

Marketing working student (German-speaking)

## About 8returns

At 8returns, we’re building the infrastructure for intelligent returns: turning a cost center into a profit and retention channel. Our B2B SaaS platform helps modern e-commerce brands make returns smarter, more sustainable, and more customer-friendly. We’re based in Berlin, growing fast, and backed by experienced industry investors. Now, we’re building our marketing engine from the ground up - and we’re looking for a bold, creative working student to help us make it happen.

## The role

This isn’t a role where you watch from the sidelines. As our Marketing Working Student, you’ll work directly with our Marketing Lead, the first marketing hire at 8returns, and get hands-on experience across the entire go-to-market (GTM) journey. You’ll learn by doing, own real projects, and help us shape our brand from day one.

## What you'll be working on

Content & Communication

- Write and publish sharp, engaging content in German and English across all our marketing channels
- Translate and adapt customer stories and case studies
- Collaborate with freelance designers to generate evergreen and seasonal marketing assets
- Assist in drafting messaging for campaigns, sales decks, event promos, and internal comms
- Help keep our content calendar up-to-date and spot new opportunities based on trends
- Conduct light research to support content planning: from competitor analysis to topic ideation

Digital Execution

- CRO: Optimize web pages for conversion, build workflows, and implement technical SEO fixes with support from our team
- Create and test email automations for marketing and sales: from research, writing copy, personalization to setting up flows and reporting
- Assist in managing and updating website content (e.g., blog uploads, image swaps, copy tweaks)
- Monitor basic website and campaign performance in tools like HubSpot and Google Analytics
- Help troubleshoot small bugs, broken links, or formatting issues that impact the digital experience
- Support the setup of dark landing pages for paid and emails to improve engagement and conversion

Operational Enablement

- Finalize swag, manage vendor communication, logistics & activations for our biggest events
- Pull data from our CRM and help us make sense of it for use in budgeting, forecasting, customer and sales enablement
- Spot issues, solve problems, and suggest improvements to our marketing and sales ops setup - we love proactive thinkers
- Support internal reporting by helping track GTM KPIs, building slides for team meetings, or updating dashboards
- Help onboard freelancers by coordinating access, templates, and documentation

## What We’re Looking For

We care more about attitude and ambition than a stacked resume. You’ll thrive here if you:

- Are a native German speaker and fluent in English
- Are currently enrolled in a university in Germany and available at least ~20h/week
- Love to learn, experiment, and figure things out
- Have a knack for trying out and making a modern tech stack work
- Have strong attention to detail, a feel for design and an understanding of numbers
- Are happy to come to our Berlin office 1–2 days/week when needed

Bonus points if you’ve played with content, web tools, email platforms, or design - even just for fun.

## What You'll Get

- Real responsibility and ownership
- Close mentorship from an experienced marketing leader
- Exposure to content, brand, ops, and growth - the full GTM toolbox
- A front-row seat in a fast-growing SaaS startup
- Flexibility, autonomy, and a culture that rewards bold ideas
- Truly bring your real self to work

We’re not looking for someone who’s done it all - we’re looking for someone who wants to learn it all. If that’s you, hit apply and let’s build something amazing together.

## About 8returns GmbH

## Company Overview
- **One-liner**: 8returns provides a returns management platform that automates returns, exchanges, and store credit for e-commerce brands while converting returns into opportunities for loyalty and revenue.
- **Entity Type**: Private (Angel/Seed stage)
- **Headquarters**: Berlin, Germany (Pappelallee 78/79, 10437 Berlin)
- **Founded**: 2020
- **Founders**: Amin Ben Said, Nilaxsa Yoganathan

## Core Business
- Primary industry: E-commerce returns management and circular commerce software
- Target customers: Direct-to-consumer (DTC) brands and e-commerce businesses of all sizes (SMB to Enterprise)
- Mission statement: "Turn returns into an opportunity for connection and growth" while supporting a sustainable, circular future

## Products & Services
- **Returns Automation**: Automates manual tasks like label creation, QR-code labels for major carriers, and logistics orchestration across multiple 3PL/ERPs.
- **Self-Serve Returns Portal**: Branded, multilingual portal where customers can initiate returns, choose exchanges, store credit, or refunds with minimal support effort.
- **Customizable Return Policy**: Dynamic, rule-based policies that can be tailored by product, region, loyalty tier, etc. to save costs and promote sustainability.
- **Returns Intelligence & Analytics**: Built-in dashboards highlighting why products are returned and where brands can prevent avoidable returns, with AI-driven workflow automation.
- **Integrations**: One-click connections to 200+ e-commerce platforms, tools, 3PLs, ERPs, and customer service systems.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Total funding raised — USD 947,040 (Seed/Angel rounds, last round Aug 2021)
- **Notable Investors**: Tamaz Georgadze, Frank Freund, Mario Götze, Verena Pausder, Philipp A. Pausder, Markus Winter (founder, kfzteile24), Johannes Schaback (CTO, SumUp), Paul Schwarzenholz (founder, Flac), Martin Rost (SVP, Zalando), Johannis Hatt (founder, ProductsUp), and others
- **Growth Signals**: Headcount grew 41.7% YoY to 9 employees; monthly growth +13.3%. LinkedIn followers grew 66.7% yearly to 3,361. Success metric claimed: 80% (likely revenue retention or exchange rate, from main site).

## Competitive Advantages
- **Founder-market fit**: Founders and investors have scaled successful e-commerce companies (Zalando, home24, SumUp, etc.), giving deep domain insight.
- **Dedicated returns specialists**: Unlike outsourced support, customers work directly with specialists who understand their business.
- **Circular economy focus**: Platform designed to reduce waste and promote sustainable practices (store credit incentives, exchanges over refunds) — a growing differentiator.
- **Fully customizable & branded experience**: The portal and policies can be tailored to match brand identity, increasing customer loyalty.

## Strategic Focus
- **Global expansion**: Handling customs, multi-language support, multi-location returns, and international compliance to help brands scale cross-border.
- **AI-driven automation**: Using AI workflows to automate decisions, communication, and warehouse steps to reduce tickets and mistakes.
- **Revenue protection**: Focus on preventing avoidable returns and converting returns into exchanges/store credit to retain revenue.
- **Deep integration ecosystem**: Expanding the 200+ integration network to reduce friction for merchants.

## Why Work Here
- **Remote-first culture**: "Work from anywhere" — HQ in Berlin but committed to hiring excellent team members globally.
- **Early team impact**: Join as an early member and shape the direction of the company, with wide ownership and exposure to all parts of the business.
- **Small, agile team**: 9 people across Germany, Tunisia, and India; technical team is ~18% of headcount; flat hierarchy with direct access to founders.
- **Culture**: Values comfort with ambiguity, wide impact, and making the journey rewarding — "otherwise it's not worth it."
- **Perks**: Not specified in detail, but the careers page (jobs.ashbyhq.com/8returns) lists open roles; benefits likely include flexibility, equity, and remote setup.

## Sources
1. [8returns About Page](https://www.8returns.com/en/about-us)
2. [8returns Main Site & Product Features](https://www.8returns.com/en)
3. [8returns Site Information / Legal](https://www.8returns.com/en/legal/site-information)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/8returns)
5. [LinkedIn Company Page](https://www.linkedin.com/company/8returns)
6. [8returns Careers Page](https://jobs.ashbyhq.com/8returns)

## Other roles at 8returns GmbH

- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-8returns-gmbh-berlin-115t9z4nze7a) — Berlin, Germany
- [Werkstudent Customer Support (m/w/d)](https://feeny.ai/job/werkstudent-customer-support-m-w-d-8returns-gmbh-berlin-5pk1q6tgd3kw) — Berlin, Germany
- [Account Executive (m/w/d)](https://feeny.ai/job/account-executive-m-w-d-8returns-gmbh-berlin-336gga1cv2cc) — Berlin, Germany
- [Customer Success Manager (m/w/d)](https://feeny.ai/job/customer-success-manager-m-w-d-8returns-gmbh-berlin-44h476bgj5sq) — Berlin, Germany
- [Senior Frontend Engineer (TypeScript)](https://feeny.ai/job/senior-frontend-engineer-typescript-8returns-gmbh-berlin-54jftv0vsxhq) — Berlin, Germany
- [Open Application](https://feeny.ai/job/open-application-8returns-gmbh-berlin-0tab8jv7c49z) — Berlin, Germany
- [Senior Software Engineer (Rails)](https://feeny.ai/job/senior-software-engineer-rails-8returns-gmbh-berlin-5b5rzzebxvqv) — Berlin, Germany