--- title: 'Marketplace Lead at OpenAI' canonical: 'https://feeny.ai/job/marketplace-lead-openai-new-york-fhs68bg43ftx' type: 'job' last_seen: '2026-10-15' --- # Marketplace Lead at OpenAI - **Company:** [OpenAI](https://feeny.ai/companies/openai) - **Location:** New York, NY - **Compensation:** $333k–$445k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.ashbyhq.com/openai/1aa89889-9323-44eb-a3fb-042c68c45252 ## Job description ## About the Role We are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models. You are a senior marketplace builder with strong product judgment, operational rigor, and a track record of developing B2B platforms at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace. Key Responsibilities: - Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace. - Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering. - Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management. - Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution. - Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health. - Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. - Establish standards and operating processes for solution quality, safety, compliance, performance, and lifecycle management. - Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption. - Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes. Qualifications: - 10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management. - Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform. - Strong product judgment, including the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps. - Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting. - Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale. - Strong commercial judgment and an understanding of how marketplace economics, policies, and incentives shape ecosystem health. - Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations. - Outstanding executive communication and relationship-building skills. - Experience building teams and operating models in a complex, fast-moving technology company. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. ## About OpenAI ## Company Overview - **One-liner**: OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. - **Entity Type**: Private – structured as a nonprofit parent (OpenAI Foundation) governing a for-profit public benefit corporation (OpenAI Group). The company has confidentially submitted a draft S-1 registration statement to the SEC, signaling a potential future IPO. - **Headquarters**: San Francisco, California, USA - **Founded**: 2015 - **Founders**: Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, Wojciech Zaremba, and others ## Core Business - **Primary industry**: Artificial intelligence research and deployment - **Target customers**: B2B (enterprises via API and platform), B2C (ChatGPT users), and developers (API, open-source models) - **Mission**: To ensure that artificial general intelligence (AGI) – AI systems that are generally smarter than humans – benefits all of humanity. ## Products & Services - **[ChatGPT](https://openai.com/chatgpt)**: Conversational AI assistant available via web and mobile, used by consumers and integrated into enterprise workflows. - **[GPT-4 API](https://openai.com/product)**: Large language model accessed via API for developers to build AI-powered applications (text generation, summarization, code assistance, etc.). - **[DALL-E](https://openai.com/dall-e-3)**: Image generation model that creates images from natural language descriptions. - **[Whisper](https://openai.com/research/whisper)**: Open-source speech recognition system. - **[OpenAI Agents](https://openai.com/)**: Emerging product category focused on autonomous AI agents that can perform tasks on behalf of users (announced June 2026). ## Market Standing - **Valuation**: Not publicly disclosed in the provided sources. Widely reported in the press at ~$300 billion as of early 2026 (post-funding round), but this figure is not confirmed by OpenAI’s official materials. - **Key Metric**: Total funding exceeds $13 billion from Microsoft and other investors. The company has also confidentially filed a draft S-1 with the SEC (see [openai.com](https://openai.com/) – “Confidential submission of draft S-1”). - **Notable Investors/Partners**: Microsoft (strategic partner and largest investor), with additional participation from Thrive Capital, Sequoia Capital, Andreessen Horowitz, and others. - **Growth Signals**: Active hiring with 721 open roles posted; expansion into agent-based products; confidential IPO filing; continued deployment of frontier models. ## Competitive Advantages - **First-mover & brand recognition**: ChatGPT became the fastest-growing consumer app in history, establishing OpenAI as the household name in generative AI. - **Research leadership**: Consistently publishes cutting-edge research (GPT-4, DALL-E 3, Whisper, etc.) and attracts top AI talent. - **Compute & infrastructure**: Exclusive partnership with Microsoft provides massive cloud computing resources (Azure) for training and inference. - **Unique governance structure**: The nonprofit parent ensures mission alignment (AGI benefiting humanity) while the for-profit arm can raise capital and scale products. ## Strategic Focus - **Safe AGI development**: Continued emphasis on safety research, alignment, and responsible deployment (e.g., safety systems, model provenance). - **Enterprise expansion**: Growing ChatGPT Enterprise and API offerings for businesses. - **Agentic AI**: Building autonomous agents that can “transform work” (announced June 2026). - **IPO preparation**: Confidential S-1 filing indicates intent to go public, which will require increased financial transparency and governance maturity. ## Why Work Here - **Culture & values**: OpenAI’s stated values include “Humanity first,” “Act with humility,” “Feel the AGI,” and “Ship joy.” Operating principles emphasize agency, creativity, rapid iteration, and intense focus. - **Benefits**: Competitive health insurance, mental healthcare support, 24-week paid birth-parent leave (plus 20 weeks for other parents), generous PTO, annual learning & development stipend, daily meals (breakfast, lunch, dinner), and a domestic conference budget. - **Work environment**: Hybrid/office-based (San Francisco headquarters). The company offers a residency program for researchers and engineers transitioning into AI. - **Impact**: Employees work directly on frontier AI models that shape the industry and society. The mission-driven nature attracts talent passionate about AGI’s societal implications. ## Sources 1. [OpenAI About Page](https://openai.com/about/) 2. [OpenAI Careers Page](https://openai.com/careers/) 3. [OpenAI Job Search](https://openai.com/careers/search) 4. [OpenAI Homepage](https://openai.com/) ## Other roles at OpenAI - [Strategy & Operations Lead — SEA & ANZ](https://feeny.ai/job/strategy-operations-lead-sea-anz-openai-singapore-a6pm94k6qqsy) — Singapore - [Client Platform Engineer](https://feeny.ai/job/client-platform-engineer-openai-san-francisco-pat12pc927cq) — San Francisco, CA - [Enterprise Security Engineer, Vulnerability Management](https://feeny.ai/job/enterprise-security-engineer-vulnerability-management-openai-san-francisco-h3ej6emmjazm) — San Francisco, CA - [B2B Ecosystem Lead, Business Development](https://feeny.ai/job/b2b-ecosystem-lead-business-development-openai-san-francisco-y31vpy889d0y) — San Francisco, CA - [Applied AI Engineer, Startups](https://feeny.ai/job/applied-ai-engineer-startups-openai-sao-paulo-wgjmry3b90sn) — São Paulo, Brazil - [Experiential Producer](https://feeny.ai/job/experiential-producer-openai-san-francisco-43m6e9w9k2rh) — San Francisco, CA - [Creative Director, Art](https://feeny.ai/job/creative-director-art-openai-san-francisco-m9ce3hvapsfz) — San Francisco, CA - [Motion Designer, Business Marketing](https://feeny.ai/job/motion-designer-business-marketing-openai-san-francisco-gtbt12733436) — San Francisco, CA - [Creative Delivery Director, Business Marketing](https://feeny.ai/job/creative-delivery-director-business-marketing-openai-san-francisco-vb9j81xmyyph) — San Francisco, CA - [SoC Engineer](https://feeny.ai/job/soc-engineer-openai-san-francisco-50m6hpx9pbtx) — San Francisco, CA