---
title: 'Medical Billing Associate at Planned Parenthood Association of Utah'
canonical: 'https://feeny.ai/job/medical-billing-associate-planned-parenthood-association-of-utah-salt-lake-city-3c5c28j65m5n'
type: 'job'
last_seen: '2026-11-05'
---

# Medical Billing Associate at Planned Parenthood Association of Utah

- **Company:** Planned Parenthood Association of Utah
- **Location:** Salt Lake City, UT
- **Compensation:** $23–$24/hr
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/ppau/482636ca-7021-4b59-9238-6b7c30bf68a8

## Job description

Join a mission-driven team where your skills make a real difference. Under the general direction of the Director of Revenue Cycle Management, the Medical Billing Associate helps keep Planned Parenthood Association of Utah (PPAU) running smoothly by ensuring that the billing department operates efficiently and effectively. In this role, you’ll process third-party insurance claims, support accounts receivable management, and help strengthen the financial foundation that allows us to provide high-quality, compassionate care to our patients.

If you’re detail-oriented, enjoy problem-solving, and want to use your expertise to support a healthcare organization that makes an impact in the community every day, this is the opportunity for you.

About the Role:

- Responsible for preparation of PPAU’s third party billings, including Medicaid, private insurance, and other payers.
- Ensure accurate and timely preparation and submission of billing information and posting payments received.
- Monitor unpaid claims and follow-up or re-bill as needed to ensure timely payment.
- Possess a strong working knowledge of CPT and ICD-10 coding.
- Records EOB payment balances to deposits daily and balances payments with account balances.
- Works and sends out Responsible Collections statements bi-weekly. As accounts age, takes appropriate action, such as: sending statements, adjusting balances from system, changing balance owed to bad debt, processing patient refunds as needed, etc.
- Promptly responds to clients billing inquiries and resolves client questions and concerns.
- Negotiates payment schedules and other options with clients to reduce overdue accounts.
- Asks questions and works with clinical staff to be part of a more effective team.
- Incorporates client satisfaction into all aspects of billing activities.
- Participates with the Director of Revenue Cycle Management and finance team on analyzing Revenue Cycle data and recommends changes to improve workflow efficiencies.
- Maintain confidentiality according to HIPAA and to PPAU policy.

Minimum Qualifications:

- High School diploma or equivalent.
- 1+ years accounting experience and/or education.
- Spanish speaking ability strongly desired but not required.
- Experience with Electronic Health Record systems and Clearinghouse billing preferred.
- Experience with NextGen or Epic preferred but not required.

As a mission-driven agency, PPAU is deeply invested in a people-first culture. We believe that exceptional care requires a team as multifaceted as the communities we serve. We welcome every individual who shares our commitment to reproductive freedom and high-quality healthcare. Your unique path and the perspectives shaped by your lived experiences are what we value most. If you are passionate about doing good and thrive in a collaborative environment, we encourage you to apply—regardless of where your professional journey began. We look forward to hearing your story and seeing how your background can help us provide compassionate care to all.

## About Planned Parenthood Association of Utah

## Company Overview
- **One-liner**: Planned Parenthood Association of Utah (PPAU) is the Utah affiliate of Planned Parenthood Federation of America, providing sexual and reproductive health care, education, and advocacy across the state.
- **Entity Type**: Nonprofit (501c3) — part of the national Planned Parenthood network
- **Headquarters**: Salt Lake City, Utah, United States
- **Founded**: 1970 (Guidestar/IRS ruling year; Built In reports 1965 — conflicting)
- **Founders**: Not publicly available (established as an independent local affiliate)

## Core Business
- **Primary industry**: Healthcare (sexual and reproductive health), Education, Advocacy
- **Target customers**: B2C — individuals of all ages, with a focus on low-income, uninsured, and underserved populations; also community groups and schools (education programs)
- **Mission statement**: "To empower Utahns of all ages to make informed choices about their sexual health, ensure access to affordable, quality health care and education, and protect their right to do so."

## Products & Services
- **In-Person Health Centers**: Six health centers across Utah (Ogden, Salt Lake City, West Valley, South Jordan, Utah Valley/Orem, plus a virtual health center) offering birth control, STI testing/treatment, cancer screenings, abortion care (up to 18 weeks), perimenopause and menopause care, and Title X family planning services.
- **Telehealth**: Video, phone, and messaging consultations for quick visits, prescription refills, and follow-ups — available statewide.
- **Education Programs**: Evidence-based, age-appropriate sexual health education for private schools and community groups (public school partnerships ended in 2025 due to state law H.B. 233).
- **Advocacy (501c4 arm)**: Planned Parenthood Action Council of Utah — public policy and legal advocacy to protect reproductive rights.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit)
- **Key Metrics**: Annual Revenue ~$8.5M (latest IRS filing, Guidestar); Expenses ~$11.2M (net loss due to funding gaps); Total Employees: 172 (Built In)
- **Notable Investors/Partners**: Planned Parenthood Federation of America (national network); ACLU of Utah (legal defense); Title X federal grant program (funding withheld as of 2025 but partially resumed in 2026)
- **Growth Signals**: Launched perimenopause/menopause care (2026); resumed Title X low-cost services (Jan 2026); remains legal abortion provider in Utah after court blocks; virtual health center expansion; served 36,000+ patients in latest reported year

## Competitive Advantages
- Established trust and brand recognition for over 55 years in Utah
- Integrated model: direct patient care, education, and political advocacy under one organization
- Only provider of Title X family planning services in Utah for decades (historical)
- Sliding-scale fees and commitment to serving all patients regardless of income or insurance
- Legal and operational resilience despite ongoing political and funding challenges
- Telehealth option expands reach across a large, geographically diverse state

## Strategic Focus
- Protecting and expanding access to reproductive health care, especially for low-income Utahns
- Legal defense of abortion access (current state court injunction allows up to 18 weeks)
- Recovering from funding cuts — closed two health centers in 2025 due to Title X losses; now seeking alternative funding and virtual care solutions
- Expanding service lines (e.g., menopause care) to diversify revenue and meet community needs
- Fighting state restrictions on education and advocating for policy change

## Why Work Here
- **Culture**: Mission-driven, inclusive, and committed to health equity. Employees value the direct impact on patients and communities.
- **Workplace**: Hybrid workspace (remote and on-site combination; typical on-site time not specified). Six health center locations plus virtual options.
- **Perks & Support**: Not publicly detailed, but roles include benefits typical of healthcare nonprofits (medical, dental, vision, PTO, etc.). Current openings list "Bilingual Clinical Assistant" — suggests need for Spanish-speaking staff.
- **Engineering/Clinical Culture**: Emphasis on patient-centered, evidence-based care. Opportunities to work across clinical, education, and advocacy functions.

## Sources
1. [jobs.lever.co](https://jobs.lever.co/ppau)
2. [plannedparenthood.org](https://www.plannedparenthood.org/planned-parenthood-utah)
3. [builtin.com](https://builtin.com/company/planned-parenthood-association-of-utah)
4. [guidestar.org](https://www.guidestar.org/profile/87-0288909)

## Other roles at Planned Parenthood Association of Utah

- [Advocacy Manager](https://feeny.ai/job/advocacy-manager-planned-parenthood-association-of-utah-salt-lake-city-k43gkw52b8qb) — Salt Lake City, UT
- [Bilingual Clinical Assistant](https://feeny.ai/job/bilingual-clinical-assistant-planned-parenthood-association-of-utah-west-valley-q7xbrcfb19bh) — West Valley City, UT
- [Bilingual Clinical Assistant](https://feeny.ai/job/bilingual-clinical-assistant-planned-parenthood-association-of-utah-south-jordan-fhwkbbpgc6wh) — South Jordan, UT