---
title: 'Medical Canvass Investigator at Magna Legal Services'
canonical: 'https://feeny.ai/job/medical-canvass-investigator-magna-legal-services-remote-crtdx22cdjh2'
type: 'job'
last_seen: '2026-09-08'
---

# Medical Canvass Investigator at Magna Legal Services

- **Company:** Magna Legal Services
- **Location:** Remote
- **Compensation:** $19–$24/hr
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/magnals/48117f6e-d5ec-4541-a9e9-3b8e29bcfabd

## Job description

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers.

Magna Legal Services is seeking a resourceful and persistent Medical Canvass Investigator to join our Investigations team. In this role, you will support litigation matters by researching and contacting medical facilities to identify potential treatment locations associated with individuals involved in legal cases. The information you uncover will directly support our clients’ case strategies and investigative efforts. Success in this position requires confidence on the phone, persistence with follow-up, strong attention to detail, and the ability to manage a high volume of outreach accurately and professionally. You should be comfortable working independently, collaborating with a team, and exploring multiple avenues when information is difficult to locate. Prior medical canvassing experience is welcome but not required. We are open to training candidates with transferable experience in call centers, reception, customer service, or other high-volume phone environments. This position also offers opportunities for professional growth, including the potential to work toward obtaining a California Private Investigator license under the guidance of experienced investigators.

Primary Responsibilities

- Conduct a high volume of outbound calls, including cold calls, primarily to medical offices and other healthcare facilities.
- Handle inbound calls and follow-up communications professionally and efficiently.
- Research medical facilities and other relevant sources using provided tools and resources.
- Use creative problem-solving techniques to identify additional research methods when information is difficult to locate.
- Accurately document outreach, findings, and case-related information in internal systems.
- Prepare clear, professional email communications for clients.
- Perform general data entry and maintain complete, accurate case files.
- Coordinate with team members to complete time-sensitive projects and meet client deadlines.
- Follow established procedures for handling confidential and sensitive information.

Desired Background

- At least one year of clerical, administrative, customer service, or office-based experience is strongly preferred.
- Experience in a call center, reception, scheduling, collections, intake, or another high-volume phone role is highly desirable.
- An associate degree is preferred but not required.
- Strong verbal and written communication skills, including a confident and professional phone presence.
- Persistence and comfort making cold calls and conducting repeated follow-up.
- Excellent attention to detail, organization, and note-taking skills.
- Ability to communicate by phone while accurately entering and documenting information.
- Ability to type at least 50 words per minute.
- Proficiency with Microsoft Office applications.
- Ability to prioritize multiple assignments and work effectively in a deadline-driven environment.
- Reliability, punctuality, and the ability to work both independently and collaboratively.
- Knowledge of medical facility types and HIPAA guidelines is preferred but not required.

Schedule & Work Environment

This is a remote position. Most team members work from 8:00 a.m. to 4:30 p.m. Pacific Time. Candidates must have the flexibility to occasionally adjust their schedules to Central or Eastern Time hours based on the location and needs of active cases.

Because our Investigations team may collaborate with law enforcement agencies, this role can involve reviewing sensitive or potentially graphic materials, including photographs, reports, and videos. Candidates should be prepared to handle emotionally challenging content with professionalism and discretion.

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

## About Magna Legal Services

## Company Overview
- **One-liner**: Magna Legal Services provides end-to-end litigation support and consulting services to law firms, corporations, and government agencies nationwide.
- **Entity Type**: Private (acquired by Odyssey Investment Partners in 2022; previously funded by CIVC Partners and Audax Private Debt)
- **Headquarters**: Philadelphia, Pennsylvania, United States
- **Founded**: 2007
- **Founders**: Peter Hecht, Mark Calzaretta, Bob Ackerman, Jon Ackerman

## Core Business
- **Primary industry**: Legal Services / Litigation Support
- **Target customers**: Law firms, corporations, and governmental agencies (B2B, enterprise)
- **Mission statement**: “To deliver exceptional solutions to help our clients focus on what matters most: winning.”

## Products & Services
- **[Court Reporting]**: Real-time reporting, interactive Internet depositions, rough disks, web-based transcript and exhibit repositories.
- **[Record Retrieval Services]**: Medical record retrieval, document retrieval, and e-discovery consulting.
- **[Jury Consulting & Litigation Graphics]**: Witness preparation, online focus groups, mock trials, trial graphics, accident recreation videos, and trial presentation.
- **[Language Services]**: Interpreting and translation services (5,000+ interpreters available).
- **[Investigative Services]**: Social media and online surveillance of claimants and jurors.
- **[Video Services]**: Certified legal videography, courtroom and war room setup, video depositions.
- **[Virtual Services]**: 100% remote capabilities for depositions, mediations, hearings, and arbitrations.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue of **$85.1 million** (as of most recent data)
- **Total Funding**: At least two rounds – Debt Financing (Jan 2020, led by Audax Private Debt) and Private Equity (Dec 2018, led by CIVC Partners)
- **Notable Investors / Partners**: CIVC Partners, Audax Private Debt, Odyssey Investment Partners (owner)
- **Growth Signals**:
  - Headcount: 434 employees (+25.7% YoY) according to LinkedIn, but company website claims “1,000+ employees” (likely including contractors/court reporters)
  - Recent acquisitions: Everest Court Reporting (July 2026), TrialGraphix (2023), On Time Reporting (2022), Kim Tindall & Associates (2021), RecordTrak (2020)
  - 43,755 LinkedIn followers (yearly growth +26.7%)

## Competitive Advantages
- **Nationwide reach**: 30+ locations, 5,000+ court reporters, 5,000+ interpreters, and 80+ litigation consultants.
- **End-to-end service**: Covers the entire litigation lifecycle – from deposition to trial graphics to social media surveillance.
- **Proven M&A strategy**: Aggressive acquisition of regional providers to build scale and broaden service offerings.
- **Technology-enabled**: Full remote capabilities, virtual deposition platform, and AI-assisted hiring processes.

## Strategic Focus
- **Geographic expansion**: Recent acquisitions (e.g., Everest Court Reporting) strengthen presence in the Philadelphia market and beyond.
- **Organic growth**: Investing in sales organization and cross-selling to existing clients.
- **Operational efficiency**: Leveraging scale to deliver cost-effective solutions while maintaining high service quality.
- **Talent acquisition**: Actively hiring court reporters, IT support, accountants, jury consultants, and billing specialists.

## Why Work Here
- **Culture**: Emphasizes diversity, equity, inclusion, work/life balance, and respectful communication.
- **Remote/Hybrid**: Many roles are remote; the company touts “100% remote capabilities” for services and offers flexible work schedules.
- **Growth opportunities**: Rapidly growing company (25%+ headcount growth) with a clear acquisition strategy offers career advancement.
- **Perks**: Not explicitly listed, but stable private equity-backed employer with a national footprint.
- **Employee reviews**: 3.0/5.0 on LinkedIn (54 reviews) – Work-Life 3.2, Compensation 2.8, Culture 2.8, Career 2.9. Note: Some caution advised as the company uses AI in hiring and has warned about impersonation scams.

## Sources
1. [linkedin.com](https://linkedin.com/company/magna-legal-services)
2. [cbinsights.com](https://www.cbinsights.com/company/magna-legal-services)
3. [magnals.com](https://magnals.com/our-philosophy/)
4. [magnals.com](https://magnals.com/careers/)
5. [jobs.lever.co](https://jobs.lever.co/magnals)

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