--- title: 'Medical Practice Virtual Assistant at Assist World' canonical: 'https://feeny.ai/job/medical-practice-virtual-assistant-assist-world-south-africa-bw27jn49qbww' type: 'job' last_seen: '2026-10-18' --- # Medical Practice Virtual Assistant at Assist World - **Company:** Assist World - **Location:** South Africa - **Work type:** remote - **Posted:** 2026-10-02 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/assist-world/66428dad-2c78-4dd4-a38a-d6f7b72d1cb2 ## Job description We are seeking an experienced, tech-savvy, and highly empathetic Virtual Medical Practice Manager / Assistant to oversee the operational and administrative backend of a growing psychiatric practice. The practice is preparing for a physical office relocation by January 1st, alongside a complete digital migration from Practice Fusion to SimplePractice. The ideal candidate brings strong operational logic, EHR data-handling proficiency, and a warm, diplomatic communication style capable of handling sensitive mental health scenarios (including anxious patients, child custody nuances, and urgent risk triage). ## Key Responsibilities EHR Transition & Administrative Operations SimplePractice Onboarding: Assist with configuring, building out, and maintaining the backend of SimplePractice. Data & Medical Records Migration: Coordinate the smooth transfer of client charts and clinical data from Practice Fusion and paper files to SimplePractice without loss of records. Tool Consolidation: Help consolidate disconnected systems (Updox fax, Converge payment processing, third-party bookkeeping) into SimplePractice's unified billing and portal ecosystem. Transition Logistics: Support administrative workflows related to the January 1st office move—including updating provider credentialing addresses, adjusting phone systems, and syncing website information. Practice & Calendar Management Calendar & Schedule Oversight: Manage overlapping professional and personal calendars, coordinate continuing medical education (CME) travel schedules, and streamline daily appointments. Prior Authorizations & Paperwork: Process psychiatric prior authorizations, coordinate prescription refill workflows via EHR, and organize electronic/uploaded document backlogs. Communication & Inbox Triage: Manage incoming practice emails and secure messaging, filtering urgent clinical alerts from routine inquiries. Patient Coordination & Compassionate Care Patient Front-Line Communication: Serve as the primary, gentle point of contact for patients and families seeking care. Sensitive Scenario Handling: Demonstrate emotional composure and tact when interacting with anxious clients, navigating child custody desk requirements, and managing adolescent behavioral contexts. Risk Assessment Support: Quickly identify and escalate urgent patient risk signals or clinical emergencies to Dr. Wakil following established practice protocols. Candidate Qualifications & Requirements Experience: 4 to 10 years of virtual assistant or practice management experience in a medical setting (psychiatry, mental health, or pediatric experience strongly preferred). Technical Proficiency: Hands-on experience with Electronic Health Record (EHR) systems—SimplePractice experience is strongly preferred. Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms. Tech-savvy and adaptable to HIPAA-compliant communication platforms (Microsoft Teams, Slack, Google Workspace). Compliance & Legal Knowledge: Strict adherence to HIPAA standards, privacy laws, and medical-legal boundary guidelines. Language & Tone: Professional English fluency with a warm, gentle, and diplomatic style (Spanish-speaking ability preferred to support local Houston demographics). Personality & Capacity: High emotional intelligence, calm demeanor under pressure, strong organizational logic, and a patient-first ethos. Why Join Assist World? ## 100% REMOTE $50 birthday bonus $200 testimonial bonus ## NO TRACKER. NO PROBLEM Important Hiring Note / Eligibility: We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location. Regrettably, we cannot proceed with applications from regions where Wise services are unavailable. ## About Assist World ## Company Overview - **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Las Vegas, Nevada, United States - **Founded**: 2022 - **Founders**: Cohen Chorabik (CEO & Co-Founder) ## Core Business - **Primary industry**: Staffing and Recruiting / Virtual Assistant Services - **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support. - **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring. ## Products & Services - **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research. - **Virtual Administrative Assistant**: General administrative support, data entry, and office management. - **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust). - **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication. - **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service). - **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding — Not disclosed (appears bootstrapped) - **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity. - **Growth Signals**: - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026). - LinkedIn followers grew **122.2% year-over-year** to ~38,196. - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**. - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran). - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries. ## Competitive Advantages - **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts. - **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies. - **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment. - **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund). - **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage. ## Strategic Focus - **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand. - **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value. - **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility. - **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships. ## Why Work Here - **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent. - **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles. - **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally. - **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number." - **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours). - **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence. ## Sources 1. [assistworld.com](https://assistworld.com/) 2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world) 3. [assistworld.com/careers](https://assistworld.com/careers/) 4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld) 5. 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