---
title: 'Medical VA / Onboarding Specialist at AnsibleHealth Inc.'
canonical: 'https://feeny.ai/job/medical-va-onboarding-specialist-ansiblehealth-inc-philippines-0c0hpbw7gbap'
type: 'job'
last_seen: '2026-09-09'
---

# Medical VA / Onboarding Specialist at AnsibleHealth Inc.

- **Company:** AnsibleHealth Inc.
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/ansiblehealth/2475d4d7-7ed7-449e-a350-75eb5484b5db

## Job description

AnsibleHealth is seeking a skilled and motivated Onboarding Specialist / Medical VA to join our innovative team. As a key member of our patient-centric approach to healthcare delivery, you will play a dual role in guiding new patients through their onboarding journey while managing essential clinical administrative duties. This position combines exceptional customer service with medical documentation expertise, ensuring both smooth patient transitions and efficient clinical operations.

WHAT IS ANSIBLE HEALTH?

Ansible Health unites physicians, nurses, respiratory therapists, and tech experts from Columbia, Johns Hopkins, Google, Amazon, and other top institutions to revolutionize care for chronic disease patients. We combine elite clinical expertise with cutting-edge technology to deliver personalized, efficient care at scale. Our team's groundbreaking research, published in leading journals like Nature and PLOS, demonstrates our commitment to innovation. Backed by Bessemer, First Round Capital, AlleyCorp, Breyer Capital, and Inflect Capital, we're a Series A startup partnering with leading healthcare systems nationwide. Our mission is to genuinely improve patient outcomes, not just optimize metrics. If you're passionate about transforming healthcare through technology, join our diverse team in making a real impact.

## THE JOB AT A GLANCE

We are looking for a top-tier Onboarding Specialist / Medical VA to become an integral part of our expanding team. This role is vital in delivering the best care possible to our patients, handling patient communications, and providing essential support to our clinical staff in their mission to offer exceptional care. The ideal candidate will demonstrate exemplary professionalism, excellent English language communication skills, and outstanding organizational abilities with meticulous attention to detail. This position offers an exciting opportunity to contribute significantly to our patient-centric approach in healthcare delivery.

## RESPONSIBILITIES

1. Customize initial discussions based on patient needs, ensuring they understand how the program can address their specific health conditions, providing personalized benefits rather than general services.
2. Manage inquiries through multiple communication channels (phone, email, etc.), including voicemail inbox management and message routing, providing prompt and accurate responses.
3. Process and manage referrals, working towards efficient conversion within a 7-10 day timeframe while managing multiple referral loop processes for a large patient panel.
4. Perform comprehensive data entry including clinical survey scores/results, diagnostic tests, remote physiologic monitoring (RPM), and remote therapeutic monitoring (RTM) data streams.
5. Schedule and coordinate patient appointments while maintaining communication with patients regarding their care schedule.
6. Manage and process inbound and outbound medical records, ensuring proper documentation and organization.
7. Maintain accurate EMR records by updating care notes, face sheets, and ensuring the integrity of patient information.
8. Attend clinical meetings, take detailed notes, and follow up on action items and project timelines.
9. Collaborate with a multidisciplinary team of physicians, engineers, designers, and care team members to continuously improve patient care delivery.
10. Resolve patient issues and complaints, identifying problems and finding appropriate solutions to ensure patient satisfaction while maintaining professional communication throughout the process.
11. Adhere to established performance metrics to qualify for incentive plans tied to performance.

The ideal candidate for this role at Ansible Health is a dynamic professional who thrives in a fast-paced, ever-changing startup environment. They should also possess exceptional English communication skills, both written and verbal, coupled with meticulous attention to detail and strong organizational abilities. They should be adept at managing multiple priorities, from patient onboarding to referral management.

## REQUIRED QUALIFICATIONS AND COMPETENCIES

1. Bachelor's degree in a relevant field, such as healthcare, nursing, or a related clinical discipline.
2. 2+ years of professional experience in a customer service or healthcare setting, demonstrating a deep understanding of patient care and care coordination.
3. Solid grasp of the US healthcare system and its intricacies.
4. Exceptional written and verbal English communication skills.
5. Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
6. Proficiency with CRM systems, EMR software, and standard office applications (e.g., Google Suite)
7. Training or experience in clinical medicine, such as a nursing degree, nursing assistant, or clinical scribe.
8. Typing speed of at least 60 words per minute.
9. Reliable internet connection (at least 30 Mbps) and a quiet home environment for work
10. Ability to work in US time zones (EST)

## Nice to have

- Spanish language proficiency (written and spoken)
- Experience in the healthcare industry or with medical terminology
- Familiarity with remote patient monitoring systems
- Knowledge of HIPAA regulations and healthcare privacy practices

## JOB DETAILS

- Full-time: 40 hours a week (with a possible shifting schedule including weekends)
- Benefits:  Flexible PTO and HMO coverage
- Location: Remote (offshore, and willing to work US hours - EST/EDT)

## About AnsibleHealth Inc.

## Company Overview
- **One-liner**: AnsibleHealth is a virtual doctor-led medical practice focused on improving the quality of life for patients with chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), and other heart-related conditions through technology-enabled home-based care.
- **Entity Type**: Private (venture-backed, early-stage)
- **Headquarters**: Mountain View, California, United States
- **Founded**: 2021
- **Founders**: Ming Jack Po (CEO)

## Core Business
- **Primary industry**: Hospitals and Health Care (virtual pulmonary rehabilitation and chronic disease management)
- **Target customers**: B2C – patients with COPD, CHF, and related chronic conditions; accepts Medicare, Medicaid, and most major insurance plans; also serves self-pay patients.
- **Mission / purpose**: “Improving COPD patient’s quality of life with technology, data, and medical expertise” (source: [about page](https://www.ansiblehealth.com/about-us))

## Products & Services
- **Virtual Pulmonologist Visits**: Remote consultations with pulmonary specialists for diagnosis and ongoing care.
- **Virtual Pulmonary Rehabilitation**: Structured exercise therapy, education, and coaching delivered from home.
- **Remote Patient Monitoring**: Continuous tracking of symptoms, vitals, and activity via connected devices.
- **Ansible Chat**: Bi-weekly peer support program for patients, featuring guest experts.
- **Smoking Cessation Support**: Counseling and resources integrated into the care plan.
- **Chronic Care Management**: Ongoing coordination with patients’ existing providers.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding not publicly disclosed; known investors include **Breyer Capital, B Capital, Gaingels, AlleyCorp, and First Round Capital** (source: [CB Insights](https://www.cbinsights.com/company/ansible-health)). LinkedIn reports a “Seed Round – 1 investor” (source: [LinkedIn](https://www.linkedin.com/company/ansiblehealth)).
- **Notable Investors / Partners**: Breyer Capital, B Capital, Gaingels, AlleyCorp, First Round Capital (source: [CB Insights](https://www.cbinsights.com/company/ansible-health)). Also partners with top hospitals (source: [website](https://www.ansiblehealth.com/)).
- **Growth Signals**:
  - 28 employees (+62.1% year-over-year) (source: [LinkedIn](https://www.linkedin.com/company/ansiblehealth))
  - Now seeing Medicare and self-pay patients in all 50+1 states; expanding commercial and Medicare Advantage plans (source: [website](https://www.ansiblehealth.com/))
  - Reported clinical outcomes: 45% increase in sit-to-stand, 82% decrease in emergency room usage and hospitalization, 90% of patients with improved symptoms (source: [website](https://www.ansiblehealth.com/))

## Competitive Advantages
- **Virtual-first, specialized model**: Focused exclusively on COPD/CHF with a dedicated multidisciplinary team (pulmonologists, respiratory therapists, exercise physiologists, care managers).
- **Data-driven care**: Uses technology (remote monitoring, analytics) to personalize treatment and demonstrate measurable outcomes.
- **Built by clinicians and engineers from top hospitals and tech companies** (ex-Googler, Columbia MD/PhD founder) (source: [LinkedIn](https://www.linkedin.com/company/ansiblehealth)).
- **Insurance-integrated**: Partners with major insurers to minimize patient out-of-pocket costs; most patients have no co-pays.

## Strategic Focus
- **Scale national coverage**: Expanding insurance partnerships and commercial plan acceptance.
- **Deepen clinical outcomes**: Continuing to invest in technology and data to improve patient results and reduce hospitalizations.
- **Grow the care team**: Actively hiring clinical and operational roles across the U.S. and Philippines (source: [jobs page](https://jobs.ashbyhq.com/ansiblehealth)).

## Why Work Here
- **Remote-first culture**: “Join us. From anywhere.” – roles based in the U.S. and Philippines with flexible remote options (source: [about page](https://www.ansiblehealth.com/about-us)).
- **Mission-driven**: Opportunity to directly improve the lives of patients with chronic conditions through innovative virtual care.
- **Early-stage startup**: Chance to have high impact in a growing venture-backed company; tech stack includes Python, TensorFlow, PyTorch, Azure, Terraform, Looker, and more (source: [LinkedIn](https://www.linkedin.com/company/ansiblehealth)).
- **Considerations**: Employer rating on LinkedIn is 2.7/5 (6 reviews) with lower scores for work-life balance and compensation (source: [LinkedIn](https://www.linkedin.com/company/ansiblehealth)). Candidates should weigh the mission and growth potential against the early-stage trade-offs.

## Sources
1. [ansiblehealth.com](https://www.ansiblehealth.com/)
2. [About Us page](https://www.ansiblehealth.com/about-us)
3. [LinkedIn Company Page](https://www.linkedin.com/company/ansiblehealth)
4. [CB Insights Profile](https://www.cbinsights.com/company/ansible-health)
5. [Ashby Jobs Page](https://jobs.ashbyhq.com/ansiblehealth)

## Other roles at AnsibleHealth Inc.

- [Nurse Practitioner](https://feeny.ai/job/nurse-practitioner-ansiblehealth-inc-united-states-ckakw46jws1h) — United States
- [QA / Test Engineer](https://feeny.ai/job/qa-test-engineer-ansiblehealth-inc-philippines-q1w0bxr8smgs) — Philippines
- [Healthcare Technical Support](https://feeny.ai/job/healthcare-technical-support-ansiblehealth-inc-thailand-hm4sjx42jzzn) — Thailand
- [General Program Manager](https://feeny.ai/job/general-program-manager-ansiblehealth-inc-philippines-jenbyk9acwk9) — Philippines
- [Director of Engagement & Retention](https://feeny.ai/job/director-of-engagement-retention-ansiblehealth-inc-united-states-qf3ywnb98xar) — United States