--- title: 'Medior Backend Engineer at Hiya' canonical: 'https://feeny.ai/job/medior-backend-engineer-hiya-budapest-h43jm3h3fes6' type: 'job' last_seen: '2026-10-15' --- # Medior Backend Engineer at Hiya - **Company:** Hiya - **Location:** Budapest, Hungary - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.ashbyhq.com/hiya/5d44712b-ce76-4465-8c49-5cf8be70471a ## Job description ## About Hiya At Hiya, we’re making business calls more trusted, useful, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed. ## ABOUT HIYA At Hiya, we're making business calls more trusted, useful, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities. ## ABOUT THE ROLE Hiya Hub is the platform that connects Hiya's products to carriers and partners around the world, and it's growing fast. As we add more carriers, we need to grow the team that builds, runs, and supports it, so we can expand distribution globally without slowing down. You'll join a small team that owns Hiya Hub end to end, and you'll take on a share of the ongoing project work and the day-to-day questions about how our systems behave. You'll own the full lifecycle of the services you work on, from planning to production. You'll also act as a bridge between engineering, the business, and the carriers and partners who distribute our phone applications. This is an AI-native team. Part of the job is knowing where AI tools create leverage and using them to move faster, document better, and build tooling that makes the whole organization more self-sufficient. ## WHAT YOU'LL DO - Own the complete software development lifecycle: plan and break down large pieces of work, then implement, test, deploy, and monitor - Run your applications in production, including responding to alerts and creating new ones where we have gaps - Own KPIs, metrics, and dashboards so we always know how our services and partner integrations are performing - Support the onboarding of new carriers and partners, and answer questions about how our systems work - Communicate clearly between internal teams and external partners about phone application distribution ## WHAT WE ARE LOOKING FOR - Familiarity with HTTP and networking fundamentals - Working knowledge of Docker - 2-3 years of professional work experience - Strong communication skills: You can translate between technical and business perspectives and between Hiya and external partners - A collaborative approach: You enjoy working across teams and bringing people along - Strong proficiency with AI tools: You use them actively in your daily work and know where they help and where they don't ## YOU'LL LIKELY STAND OUT IF YOU HAVE - Experience with AWS or another cloud platform - Knowledge of Kubernetes - Familiarity with Prometheus or similar monitoring and observability tools - DevOps or SRE experience ## HOW WE WORK Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: - Serve, our customers and partners by holding a high bar for trust and quality - Own, share in success and open up to failures - Lead, listen, show up with a point of view but commit entirely once a decision has been made - Improve, even if it means changing course or contradicting ourselves - Do, rather than observe ## HOW WE INVEST IN YOU: - Stock options, giving you ownership in Hiya’s continued growth - Private retirement and pension program through Erste Bank - Generali private healthcare - Charity donation matching of up to $500 per year - Work-from-home equipment stipend of up to $500 during your first year - $1,000 annual professional development budget - Online English classes - Gym membership - Flexible hybrid working model, with 3 days as required office days and flexibility to work from home or the Budapest office during the rest of the month Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us! Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. - Own, share in success and open up to failures - Lead, listen, show up with a point of view but commit entirely once a decision has been made - Improve, even if it means changing course or contradicting ourselves - Do, rather than observe ## How We Invest in You When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. ## Benefits - Private Retirement/Pension program through Erste Bank - Generali Private Health Care - Donation Matching for a charity of your choice (up to $500/ year) - WFH equipment stipend (up to $500 in your first year) - $1,000/year in Professional Development funds - Online English Classes - Gym membership - Flexible working model (2 days a week, Tuesdays and Thursday is required in the office. In the rest of the month you decide whether you are working from home or from the office.) This position is based in Budapest, Hungary. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us! Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us! Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. ## About Hiya ## Company Overview - **One-liner**: Hiya provides an AI-powered voice platform that protects consumers from spam and fraud calls, helps businesses connect with customers through branded calling, and secures telecom networks. - **Entity Type**: Private (Series A and subsequent rounds; latest funding $4.7M in 2023) - **Headquarters**: Seattle, Washington, United States (additional offices in London, UK and Budapest, Hungary) - **Founded**: 2016 (spun out of Whitepages; product development began in 2015) - **Founders**: Alex Algard ## Core Business - **Primary industries**: Voice security, telecommunications, AI voice intelligence, anti-fraud - **Target customers**: B2B (carriers, enterprises) and B2C (mobile app users) - **Mission/purpose**: “Modernizing voice with intelligence for security and productivity” – protecting against spam and fraud, connecting businesses with customers, and securing global telecommunications. ## Products & Services - **Hiya AI Phone (Consumer App)**: AI assistant that screens calls, detects spam and fraud, transcribes and summarizes calls, and detects synthetic (deepfake) voices. - **Hiya Protect (Carrier/Network)**: Network-based spam and fraud blocking solution used by telecom carriers; includes Adaptive AI self-learning fraud detection. - **Hiya Connect (Enterprise SaaS)**: Branded Call platform that displays business name, logo and call reason to increase answer rates; also includes Caller Reputation and Number Registration. - **Deepfake Voice Detection**: Acquired from Loccus.ai in 2024; integrated into Hiya’s platform for real-time synthetic voice detection. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total Funding – $22.7M (including $18M Series A led by Balderton Capital in 2017, plus subsequent rounds) - **Recent Annual Revenue**: $120M (per LinkedIn data) - **Notable Investors & Partners**: Balderton Capital, Nautilus Venture Partners, 2xN, Lattice CEO Sarah Franklin (board); carrier partners include AT&T, Telenor Norway, Rogers Canada, BT/EE, O2, Liberty Latin America. - **Growth Signals**: 500M+ active users; 150+ employees (+20% YoY); expanded into UK, Canada, Latin America; deepfake detection acquisition; named a 2025 “Happiest Employees” company and multiple “Best Places to Work” awards in Seattle. ## Competitive Advantages - **Carrier-level integration**: Hiya’s technology is embedded directly in major telecom networks (e.g., AT&T, Rogers, BT), giving it scale and trust that standalone apps cannot match. - **Adaptive AI**: Self-learning fraud detection model that continuously adapts to new scam tactics. - **Deepfake voice detection**: Unique capability acquired from Loccus.ai, providing real-time synthetic voice analysis. - **Branded Call reputation**: Proprietary Caller Reputation score that helps businesses avoid being flagged as spam. ## Strategic Focus - Expanding global carrier partnerships (40+ countries covered) to extend spam protection and branded calling capabilities. - Deepening AI capabilities in voice security, especially deepfake detection and conversational intelligence. - Growing the Hiya AI Phone consumer product as a productivity tool with transcription and summarization features. ## Why Work Here - **Award-winning culture**: Recognized in 2025 as a “Happiest Employees” company and “Best Leadership Team” (Midsize #39); consistently ranked among Seattle’s Best Places to Work. - **Remote/hybrid policy**: Flexible work environment; employees receive a work-from-home office stipend. Flexible vacation time. - **Benefits**: Stock options, fully covered medical/dental/vision, 401k with employer match, paid parental leave, $1,000 learning & development budget, $1,000 charitable matching, employer-paid life and disability insurance. - **Engineering culture**: “We are doers, not observers” – fast-paced startup environment where employees own real work and stretch themselves; values include Serve, Own it, Lead, Improve, Do. ## Sources 1. [hiya.com/about](https://www.hiya.com/company/about) 2. [hiya.com/careers](https://www.hiya.com/company/careers) 3. [jobs.ashbyhq.com/hiya](https://jobs.ashbyhq.com/hiya?embed=js) 4. [hiya.com](https://www.hiya.com/) 5. [linkedin.com/company/hiyainc](https://www.linkedin.com/company/hiyainc) ## Other roles at Hiya - [Engineering Intern - Budapest (Jun 1 – Aug 31, 2027)](https://feeny.ai/job/engineering-intern-budapest-jun-1-aug-31-2027-hiya-budapest-w280mp60abg7) — Budapest, Hungary - [Technical Program Manager, EMEA](https://feeny.ai/job/technical-program-manager-emea-hiya-london-ftr2d5rkta8c) — London, United Kingdom - [Sales Development Representative (Toronto, Canada)](https://feeny.ai/job/sales-development-representative-toronto-canada-hiya-toronto-8h6zy91hyak5) — Toronto, Canada - [Growth Account Executive](https://feeny.ai/job/growth-account-executive-hiya-seattle-9qp19sehp3py) — Seattle, WA - [Talent Acquisition Partner (Contract)](https://feeny.ai/job/talent-acquisition-partner-contract-hiya-seattle-44vwvqere4p3) — Seattle, WA - [Talent Operations Specialist](https://feeny.ai/job/talent-operations-specialist-hiya-seattle-6efdc02ckser) — Seattle, WA - [Engineering Manager](https://feeny.ai/job/engineering-manager-hiya-budapest-p5cst870haka) — Budapest, Hungary - [Financial Analyst](https://feeny.ai/job/financial-analyst-hiya-seattle-p3f8ngnwpf13) — Seattle, WA - [DevSecOps Lead- London](https://feeny.ai/job/devsecops-lead-london-hiya-london-v9ckjr63cj8v) — London, United Kingdom - [Account Manager - SMB](https://feeny.ai/job/account-manager-smb-hiya-london-4s8n6bh06rjg) — London, United Kingdom