--- title: 'Member of Applied AI - Architect at DevRev' canonical: 'https://feeny.ai/job/member-of-applied-ai-architect-devrev-bengaluru-ek18m0vpntyb' type: 'job' last_seen: '2026-09-08' --- # Member of Applied AI - Architect at DevRev - **Company:** DevRev - **Location:** Bengaluru, India - **Posted:** 2025-10-08 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/devrev/jobs/5671156004 ## Job description ## About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role: As a Forward Deployment Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you'll own the detailed technical designs from original scoping documents and drive execution including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility. As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to architecting scalable, agent-based AI solutions using DevRev's platform**, with direct involvement in implementing key technical components and debugging complex integration challenges. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact. What You'll Do: - Customer-facing: 20-40% working directly with customers - Design & Deploy AI Agents: Build, configure, and launch intelligent agents using the DevRev platform to solve real customer problems. - Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation. - Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability. - Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications. - Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback. - Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments. - Advise Customers: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability. What You Bring: - Experience: 7+ years in software development, AI/ML engineering, or technical consulting. Customer-facing experience is a plus. - Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. - Coding Skills: Strong proficiency using TypeScript/JavaScript, Python, data structures and algorithms, (Nice to have: Go). - Applied AI Knowledge: Large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions. - Cloud & DevOps: Hands-on experience with AWS, GCP, or Azure, and modern DevOps practices (CI/CD, containers, observability). - System Integration: Comfortable integrating systems via APIs, webhooks, and event/data pipelines. - Data-Driven Mindset: Use A/B testing, telemetry, and metrics to guide decisions and drive improvements. - Communication: Strong written and verbal skills to articulate technical concepts to both engineers and business stakeholders. - Customer Empathy: A bias for action and a relentless focus on solving problems for customers. - Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus. As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV. DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. ## About DevRev ## Company Overview - **One-liner**: DevRev builds an AI-native platform called Computer that unifies data, tools, and workflows to give teams an AI teammate with shared memory. - **Entity Type**: Private (Series A; total funding $150.8M+) - **Headquarters**: Palo Alto, California, USA - **Founded**: 2020 - **Founders**: Dheeraj Pandey (CEO) and Manoj Agarwal (President) ## Core Business - **Primary industry**: Enterprise AI software / SaaS - **Target customers**: B2B – support, sales, operations, and engineering teams across mid-market to large enterprises - **Mission**: Unlock team potential through human-AI collaboration ## Products & Services - **[Computer](https://devrev.ai/)**: AI-native platform offering enterprise search, conversational customer support, service desk automation, and sales enablement. Features a patented sync engine (AirSync) and a “Shared Memory” that makes all company data AI-ready. Extends existing tools with agentic AI apps. ## Market Standing - **Valuation**: $1.2B+ (unicorn, per company about page) - **Key Metric**: Total funding of $150.8M+ (Seed rounds and Series A led by Mayfield Fund, Param Hansa Values, and others) - **Notable Investors/Partners**: Khosla Ventures, Mayfield Fund, Param Hansa Values - **Growth Signals**: 650+ employees (LinkedIn reports 743, +42.2% YoY); offices in 8 locations across North America, Europe, Asia, and South America; claims 95% efficiency improvements and 5.5× faster customer support resolution. ## Competitive Advantages - Differentiated “Shared Memory” across all team data, making AI responses more accurate and contextually aware - Patented sync engine (AirSync) reduces token consumption and cost (20× cheaper than self-built MCP) - Unified platform that replaces dozens of point solutions for support, search, and automation ## Strategic Focus - Scaling the “Team Intelligence” vision – embedding AI as a teammate rather than a tool - Expanding vertical coverage (support, service desk, sales) and global enterprise adoption - Product-led growth with self-serve connectors and marketplace integrations ## Why Work Here - **Culture**: Product-led revolution with a strong emphasis on building and learning; ongoing development programs including partnerships with leading universities. - **Work Policy**: Hybrid – flexibility to work from any of the 8 global offices (Palo Alto, Austin, Buenos Aires, London, Ljubljana, Mumbai, Bengaluru, Chennai, Delhi NCR, Singapore, Japan) or from home. - **Perks**: Career growth opportunities in a fast-moving AI startup; teams work on cutting-edge AI agent infrastructure. - **Engineering Culture**: Deep passion for building; roles span Applied AI, Forward Deployed Engineering, Cloud Infrastructure, and Product Security. ## Sources 1. [devrev.ai - About](https://devrev.ai/about) 2. [devrev.ai - Homepage](https://devrev.ai/) 3. [devrev.ai - Careers](https://devrev.ai/careers) 4. [linkedin.com - DevRev Company Page](https://www.linkedin.com/company/devrev) 5. 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