--- title: 'Member of Technical Staff, Agentic Release Engineer at Vapi' canonical: 'https://feeny.ai/job/member-of-technical-staff-agentic-release-engineer-vapi-san-francisco-pgwgxkt2gmw5' type: 'job' last_seen: '2026-09-05' --- # Member of Technical Staff, Agentic Release Engineer at Vapi - **Company:** Vapi - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/vapi/250ac759-97a6-46b8-ad7c-9bb4f223dd26 ## Job description Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ Why We’re Hiring This Role: - Vapi ships hundreds of pull requests a day while serving some of the world’s largest enterprises. Every release must stay fast, safe, observable, and predictable at scale. - Our CI and deployment systems are critical product infrastructure. We need a senior/staff engineer to remove bottlenecks, repair fragile deploy paths, and increase confidence without slowing product teams. - You’ll own the systems behind safe releases, including Argo CD, Terraform, and Atlantis—and automate the reliable path. This role focuses on CI/CD, testing, and deployment safety, not primary incident response. What You’ll Do: - 30 Days: Map Vapi’s release architecture end to end. Partner with product and infrastructure engineers, baseline CI/test/deploy performance, identify the biggest failure modes, and ship an initial improvement. - 60 Days: Own the release-tooling roadmap and operating health. Remove the costliest CI/deploy bottlenecks, improve observability and diagnosis, and automate slow or failure-prone workflows. - 90 Days: Establish a repeatable model for safe, fast releases with measurable gains in validation time, deploy speed, and reliability. Deliver self-service workflows and guardrails, and set the longer-term release-infrastructure roadmap. Who You Are: - Evidence of owning critical CI/CD or release infrastructure at meaningful scale and driving measurable cross-team improvements. We care about impact, not a specific number of years. - Strong distributed-systems fundamentals and the ability to diagnose failures across build, test, deployment, and infrastructure layers. - Hands-on experience operating Kubernetes-based delivery systems and infrastructure-as-code tooling such as Argo CD, Terraform, and Atlantis or comparable systems. - A habit of automating repetitive work, investing in testing and passive defenses, and using data to prove that a system became faster or more reliable. - Deep curiosity and the ability to gather context quickly, form a clear point of view, and keep pace as the architecture and product evolve. - A low-ego teammate who communicates clearly and owns outcomes. Familiarity with AI coding tools is expected; experience as an SRE, with development frameworks like multi-agent workflows, and programming languages like TypeScript and Go are a plus. - This is a full-time, hybrid role in San Francisco. How We Work: - Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. - Commit and follow through - We finish what we start and build trust by being people others can count on. - Why not today? - We value urgency and momentum. The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard. - Be direct and kind - We give feedback clearly, respectfully, and without delay. Why Vapi: - Generational impact: Build the human interface for every business - Ownership culture: Many of us are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A What We Offer: - Real stake: $235,000–$280,000 base salary, plus meaningful equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, equipment, and a $10k annual L&D budget ## About Vapi ## Company Overview - **One-liner**: Vapi is a developer platform for building, deploying, and managing enterprise-grade voice AI agents. - **Entity Type**: Private (Series B, $72M total funding) - **Headquarters**: San Francisco, California, USA - **Founded**: 2023 - **Founders**: Jordan Dearsley and Nikhil Gupta ## Core Business - **Primary industry**: Voice AI Infrastructure / Developer Tools - **Target customers**: B2B, primarily Large Enterprises (e.g., Amazon Ring, Intuit, New York Life) and a self-serve developer platform for SMBs. - **Mission or purpose**: To provide the infrastructure and orchestration layer for companies to build and deploy voice agents that deliver high-quality outcomes at scale. ## Products & Services - **[Vapi Platform]**: An API-first platform that provides the core infrastructure for building, testing, and deploying voice AI agents. It handles speech-to-text, AI orchestration, and text-to-speech, with sub-500ms latency. It supports two main primitives: - **Assistants**: Single-agent setups for specific tasks like customer support, lead qualification, and booking. - **Squads**: Multi-agent orchestration for complex workflows with context-preserving transfers (e.g., medical triage, e-commerce routing). - **[Vapi CLI]**: A command-line tool that brings the full power of the Vapi platform to a developer's terminal for rapid iteration and deployment. ## Market Standing - **Valuation**: ~$500 million (post-money, as of May 2026) - **Key Metric**: Annual recurring revenue (ARR) is in the "healthy" eight figures. Total funding is $72 million. - **Notable Investors/Partners**: - **Lead Series B**: Peak XV Partners - **Other Investors**: Microsoft's M12, Kleiner Perkins, Bessemer Venture Partners - **Key Customer**: Amazon Ring, which routes 100% of its inbound calls through Vapi after evaluating over 40 competitors. - **Other Enterprise Customers**: Kavak, Instawork, New York Life, UnityAI, Cherry, Intuit. - **Growth Signals**: - Handled over **1 billion** calls since launch, processing between **1 million and 5 million calls per day**. - Over **1 million developers** have used the self-serve platform. - More than **750,000 agents** have been launched on the platform. - Won Amazon Ring, a high-profile enterprise customer, in late 2024. - Active job postings are growing (+20.8% quarterly). ## Competitive Advantages - **Enterprise-Grade Infrastructure**: Offers sub-500ms latency, built-in AI guardrails, SOC 2, HIPAA, and PCI compliance, single sign-on (SSO), OAuth2, and role-based access control (RBAC). - **Developer-First, Then Enterprise**: The platform was battle-tested at significant scale through its self-serve developer community before signing major enterprise clients, giving it a robustness that competitors lack. - **Granular Control**: Provides enterprises with deep control over the behavior, reliability, and compliance of their AI agents, which was a key factor in winning Amazon Ring's business. - **Scalability**: Proven to handle massive volume (billions of calls) with a 99.9% uptime SLA for enterprise clients. ## Strategic Focus - **Hiring for Scale**: The company is actively expanding its engineering, infrastructure, and go-to-market teams to capitalize on its growth. - **Deepening Enterprise Penetration**: Following the win with Amazon Ring, Vapi is focused on onboarding more large, complex enterprises. - **Infrastructure over Application**: Vapi aims to differentiate by being the underlying orchestration and reliability layer for voice AI, rather than a pre-packaged application. ## Why Work Here - **High-Impact, Fast-Growing**: Vapi is at the center of the booming voice AI space, processing billions of calls and serving iconic companies like Amazon. Employees have a direct impact on a platform that is reshaping customer service. - **Engineering Culture**: The company is API-first and developer-centric, founded by engineers from the University of Waterloo and Y Combinator. - **Remote/Hybrid Policy**: The company appears to have a hybrid model, with roles listed in New York City (NYC) and likely San Francisco, but also offers a degree of flexibility. - **Notable Perks/Culture**: The company is still in a high-growth phase (around 100 employees), offering the opportunity to work on cutting-edge AI infrastructure with a strong focus on engineering excellence and deployment support. The team includes a "Forward Deployed" engineer role, indicating a culture of deep customer partnership. ## Sources 1. [vapi.ai](https://vapi.ai/) 2. [TechCrunch](https://techcrunch.com/2026/05/12/vapi-hits-500m-valuation-as-amazon-ring-chose-its-ai-platform-over-40-rivals/) 3. [LinkedIn](https://www.linkedin.com/company/vapi-ai) 4. [docs.vapi.ai](https://docs.vapi.ai/) ## Other roles at Vapi - [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-vapi-san-francisco-wahm9kdytbv0) — San Francisco, CA - [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-vapi-san-francisco-vbr90xkk1x3r) — San Francisco, CA - [Member of Technical Staff, Agentic Developer Experience](https://feeny.ai/job/member-of-technical-staff-agentic-developer-experience-vapi-san-francisco-4fkwxym79xtr) — San Francisco, CA - [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-vapi-san-francisco-6ewfz3dq4zbw) — San Francisco, CA - [Senior Manager, Solutions Partners](https://feeny.ai/job/senior-manager-solutions-partners-vapi-san-francisco-335sxg996ftv) — San Francisco, CA - [Recruiting Programs Manager](https://feeny.ai/job/recruiting-programs-manager-vapi-san-francisco-hx8d98m2x8vh) — San Francisco, CA - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-vapi-san-francisco-8j2gx83khmk5) — San Francisco, CA - [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-vapi-san-francisco-0rdegv899n3w) — San Francisco, CA - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-vapi-san-francisco-fh4ed2ppwh8k) — San Francisco, CA - [Head of People](https://feeny.ai/job/head-of-people-vapi-san-francisco-3p9d02y4vzfb) — San Francisco, CA