--- title: 'Member of Technical Staff, Infrastructure at LlamaIndex' canonical: 'https://feeny.ai/job/member-of-technical-staff-infrastructure-llamaindex-san-francisco-6tx41c1ch6zm' type: 'job' last_seen: '2026-09-10' --- # Member of Technical Staff, Infrastructure at LlamaIndex - **Company:** LlamaIndex - **Location:** San Francisco, CA - **Compensation:** $200k–$275k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/llamaindex/e8168e8a-451e-41bb-9c13-8f24b4b84e50 ## Job description Join us and help shape the future of AI by defining the narrative around document understanding. ## About the Role The Infra team at LlamaIndex owns the foundations that our product is built upon as well as many of the tools that enable engineers to develop, ship, and observe their code. We are responsible for designing, building, and scaling core infrastructure that powers a high-volume data platform for AI applications. We are looking for team members who love building enabling systems that empower our engineers and power our rapidly growing product. We’re looking for folks with experience managing cloud infrastructure, working through various stages of scale, and helping the broader Engineering team be more effective and productive. Some traits that are important to our company culture: customer-obsessed, collaborative, hard-working, and optimistic. And we’re looking for owners, so we hope you’ll help us expand this list. ## Responsibilities - Collaborate with other engineering teams to build and maintain foundational systems that empower developers and support the company's rapid growth. - Design and implement scalable infrastructure solutions for various deployment models, including SaaS, single-tenant, and private deployments. - Manage and optimize cloud resources and Kubernetes clusters for cost-effectiveness and performance. - Enable external customer deployment success through maintaining clear infrastructure boundaries and principles. - Optimize and improve the release and deployment processes to enhance efficiency and reliability. - Ensure compliance with relevant regulations and implement robust security measures across different deployment environments. - Build and operate infrastructure for production LLM applications, including model integrations, inference workloads, evaluation pipelines, observability, and the reliable execution of agentic workflows. ## Qualifications - 8+ years of engineering experience. - Worked on Platform or Infrastructure teams on significant projects involving infrastructure components (Terraform/CDKTF, Kubernetes, Helm, test infrastructure, release management, observability, etc.) - Experience in optimizing cloud resource utilization. - Proficient in tuning Kubernetes clusters and cloud resources for cost and performance efficiency. - Willing to build LlamaIndex’s engineering culture as we grow. - You can balance speed and pragmatism and build the appropriate solutions for each stage of the company’s growth. - Hands-on proficiency with modern LLM tooling and production AI systems, including experience with model APIs, agent or RAG frameworks, evaluation and tracing tools, and the operational characteristics of LLM workloads. ## Preferred Qualifications - Experience building out infrastructure from the ground up at a fast-growing startup. - Experience with observability tools like Prometheus, Grafana, and New Relic. - Experience with GitOps tools like ArgoCD and Flux for continuous deployment. - Experience with security compliance and audits in cloud environments such as SOC2. - Familiar with Python, Postgres, multi-cloud deployments Location We offer a hybrid-friendly culture based out of our downtown San Francisco office. Why Join Us? - Impactful Mission: Work on innovative AI products that redefine how knowledge is accessed and utilized. - Collaborative Team: Join a team of passionate individuals committed to pushing the boundaries of technology. - Growth Opportunities: Be at the forefront of the AI revolution, with ample opportunities to grow alongside our scaling organization. Additional Benefits - Competitive base salary and equity compensation - Comprehensive medical/dental/vision coverage for you and your family - Unlimited paid time off policy - Daily catered lunch and snacks in the San Francisco office Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. LlamaIndex does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, employees, or any other organization location. LlamaIndex is not responsible for any fees related to unsolicited resumes. ## About LlamaIndex ## Company Overview - **One-liner**: LlamaIndex provides an enterprise-grade agentic document processing platform that uses AI to parse, extract, index, and retrieve data from complex, multi-modal documents. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Jerry Liu (Co-Founder) ## Core Business - **Primary industry/industries**: AI Document Processing, Enterprise Infrastructure, Data Retrieval & RAG (Retrieval-Augmented Generation) - **Target customers**: B2B; Enterprise (Fortune 50), SMB, and developers building production-grade AI workflows. - **Mission or purpose statement**: "Our mission is to automate knowledge work, beginning with the hardest frontier: documents." ## Products & Services - **LlamaParse**: Industry-leading document parser for 50+ unstructured file types (PDFs, Office docs, images, handwritten notes). Supports embedded images, complex layouts, and multi-page tables. Available as a cloud service or for local/on-premise deployment. - **LiteParse**: Open-source, lightweight document parser for local processing. Parses text from PDFs, Office docs, and images without requiring cloud services or LLM tokens. - **Extraction Agents**: LLM-powered, schema-based extraction agents that turn unstructured content into structured data without training. - **Indexing & Retrieval Pipeline**: Enterprise-grade chunking and embedding pipeline for RAG, designed for precision and relevance. - **LlamaAgents**: Enables developers to build reliable, production-ready workflows around documents, covering ingestion, extraction, reasoning, and automation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$28.5M** across 4 rounds. - **Notable Investors/Partners**: Greylock (lead Seed), Norwest (lead Series A), Databricks Ventures, KPMG Ventures, Amazon Web Services (AWS). Backed by world-class investors including Jack Altman (Alt Capital), Lenny Rachitsky, Mathilde Collin, Raquel Urtasun, and Joseph E. Gonzalez. - **Growth Signals**: - 25M+ package downloads per month. - 300k+ LlamaParse users. - 1.5k+ open-source contributors and 20k+ community members. - One of the largest developer communities in GenAI. - Headcount grew **62.3% YoY** (from ~27 to 44 employees). - 1 billion+ documents processed. - Used by the fastest-growing AI companies and the Fortune 50. - Active job postings increased **100% year-over-year** (8 open roles). ## Competitive Advantages - **Massive Developer Community & Open-Source Roots**: With 25M+ monthly downloads and 20k+ community members, LlamaIndex has deep adoption and mindshare among AI developers, creating a strong network effect. - **Agentic Document OCR Leadership**: Positioned as the "world’s best agentic document OCR," combining VLM-powered understanding with natural language workflow building, making it uniquely suited for complex, messy documents. - **Enterprise-Grade Security & Compliance**: HIPAA, GDPR, and SOC2 compliant out-of-the-box, with granular access controls, data encryption, and flexible deployment (cloud or fully in VPC). - **99.9% Uptime SLA**: Infrastructure built for always-on document processing under real production load. - **Dedicated Support & SLAs**: Tailored to mission-critical AI workloads, with fast response times. ## Strategic Focus - **Product Expansion**: Continuing to build out the LlamaAgents platform for end-to-end document workflow automation, moving beyond just parsing and extraction. - **Enterprise Sales**: Hiring dedicated Sales Leaders and Account Executives for Mid-Market and Enterprise segments in North America and EMEA. - **Open-Source Community Growth**: Maintaining a strong open-source presence while building a commercial enterprise product around it. - **Industry Verticals**: Targeting document-heavy industries like Manufacturing, Finance, Insurance, Healthcare, and Risk. ## Why Work Here - **Impactful Mission**: Ground-floor opportunity at the center of the AI revolution, building tools used by millions worldwide to "automate knowledge work." - **Culture**: Values include being goal-oriented, transparent about wins and mistakes, debating fast and committing fully, assuming best intent, and prioritizing the best idea over hierarchy. Described as a "small team driving far-reaching impact." - **Work Policy**: Fully supported hybrid & remote work. Beautiful, easily accessible office in San Francisco. - **Compensation & Benefits**: - Competitive base salary & equity compensation. - Generous equipment allowance. - Flexible PTO to recharge and rest. - Medical, dental, and vision for you & your family. - Daily catered lunches & snacks in the office. - Ongoing professional development opportunities. - **Team & Culture Highlights**: Collaborative team of passionate individuals pushing boundaries. Emphasis on shipping quickly but thoughtfully, with a focus on reliability and scalability. ## Sources 1. [llamaindex.ai](https://www.llamaindex.ai/) 2. [llamaindex.ai/about](https://www.llamaindex.ai/about) 3. [llamaindex.ai/careers](https://www.llamaindex.ai/careers) 4. [linkedin.com/company/llamaindex](https://www.linkedin.com/company/llamaindex) ## Other roles at LlamaIndex - [Developer Evangelist, Growth](https://feeny.ai/job/developer-evangelist-growth-llamaindex-san-francisco-znrgw9a0kbsh) — San Francisco, CA - [Developer Evangelist, Technical Content](https://feeny.ai/job/developer-evangelist-technical-content-llamaindex-san-francisco-5mzxc0t52p9y) — San Francisco, CA - [Technical Sourcer](https://feeny.ai/job/technical-sourcer-llamaindex-san-francisco-0pek21wjm45h) — San Francisco, CA - [AI Content Engineer](https://feeny.ai/job/ai-content-engineer-llamaindex-san-francisco-6kz2ab2gp5ac) — San Francisco, CA - [Enterprise Account Executive - Digital Native](https://feeny.ai/job/enterprise-account-executive-digital-native-llamaindex-san-francisco-n1fprzpj4rhr) — San Francisco, CA - [Business Development Representative (BDR)](https://feeny.ai/job/business-development-representative-bdr-llamaindex-san-francisco-2610bk431ggz) — San Francisco, CA - [Don’t See Your Role?](https://feeny.ai/job/don-t-see-your-role-llamaindex-san-francisco-5bftn2c6v4he) — San Francisco, CA - [Member of Technical Staff, Applied Research](https://feeny.ai/job/member-of-technical-staff-applied-research-llamaindex-san-francisco-c7ztpw83b1gd) — San Francisco, CA - [Enterprise Account Executive - EMEA](https://feeny.ai/job/enterprise-account-executive-emea-llamaindex-london-pc63tn9bgwhp) — London, United Kingdom - [Mid-Market Account Executive](https://feeny.ai/job/mid-market-account-executive-llamaindex-san-francisco-y3cbyjps7adt) — San Francisco, CA