---
title: 'Member of Technical Staff, Infrastructure at Mandolin'
canonical: 'https://feeny.ai/job/member-of-technical-staff-infrastructure-mandolin-san-francisco-vm143889x8p2'
type: 'job'
last_seen: '2026-09-09'
---

# Member of Technical Staff, Infrastructure at Mandolin

- **Company:** Mandolin
- **Location:** San Francisco, CA
- **Compensation:** $160k–$270k
- **Employment:** full-time
- **Posted:** 2026-05-21
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/mandolin/3fc505f8-b8cf-4cdb-b3b2-6d3a5a7a73fb

## Job description

## ABOUT MANDOLIN

Nearly every disease will become treatable in our lifetimes. Mandolin is laying the clinical and financial infrastructure to get groundbreaking treatments to patients faster, powered by AI agents.

Mandolin partners closely with the largest healthcare institutions in the US, covering more than $10B drug spend across the country. We're backed by Greylock, SV Angel, Maverick, SignalFire, and the founders of Vercel, Decagon, and Yahoo.

## WHY WE NEED YOU

Mandolin’s usage is climbing quickly and we’re preparing for a broad public launch. The platform must deliver enterprise-grade reliability, airtight security, and effortless developer productivity while processing sensitive healthcare data. We’re looking for an Infrastructure Engineer who can build and operate a rock-solid cloud foundation—then codify the best-practice guardrails that every engineer will rely on as we scale.

## WHAT YOU’LL DO

- Own cloud infrastructure end-to-end: Design and operate scalable, highly available environments across development, staging, and production. Establish autoscaling policies, HA networking, cost-efficient resource management, and clear environment parity. We run on GCP today — what matters is how you think about infrastructure, not which cloud you learned on.
- Drive GitOps and Kubernetes delivery: Own the GitOps delivery pipeline using ArgoCD and Kubernetes. Manage clusters, ApplicationSets, workload deployments, and promotion workflows across environments. Ensure deployments are reliable, observable, and safely reversible.
- Embed security into the SDLC: Centralize secrets management, define zero-trust IAM policies, integrate continuous vulnerability scanning into CI/CD, and own incident-response playbooks. Security is a design input, not an afterthought.
- Build first-class observability: Deploy and maintain metrics, tracing, and log pipelines. Define actionable SLOs and alerting so the team knows about problems before customers do.
- Improve developer experience: Provide runbooks, local-environment tooling, and clear onboarding patterns that let new engineers ship safely on day one. Reduce toil through automation and golden-path tooling.
- Write code that matters: Infrastructure at Mandolin isn't just configuration — you'll write Go to build internal tooling, automate operational workflows, and solve problems that can't be solved with YAML alone.
- Collaborate across teams: Review architectural changes for infrastructure and security impact. Partner with backend engineers on scalability initiatives. Document decisions clearly so knowledge doesn't live only in your head.

## MUST-HAVE EXPERIENCE

- 7+ years building and operating production cloud infrastructure at scale
- Deep hands-on experience with Kubernetes — cluster management, workload design, networking, autoscaling, production troubleshooting
- GitOps & ArgoCD: Experience with ApplicationSets, sync waves, multi-cluster delivery, promotion workflows
- CI/CD experience: GitHub Actions, Cloud Build, or equivalent — pipelines, caching, artifact management, security gates
- IAC: Pulumi, Terraform, or equivalent — writing infrastructure as code, not just running it
- Secrets Management: centralized stores, ESO or equivalent, automated rotation, zero inline secrets
- Security: IAM design, zero-trust principles, vulnerability scanning, dependency management
- Experience writing production-quality code in GoLang, functional programming style, not just scripts
- Cloud experience: we run on GCP. AWS or Azure experience with strong cloud fundamentals transfers well — you'll need to ramp quickly

## NICE-TO-HAVES

- Experience with workflow orchestration platforms — Temporal, Argo Workflows, Airflow, or Cadence
- Prior work in HIPAA, SOC 2, or similarly regulated environments
- Exposure to service mesh, mTLS, or zero-trust networking patterns
- Experience building internal developer platforms or golden-path tooling
- Background working in healthcare or other data-sensitive industries

## Compensation Philosophy

Compensation for this position will include a base salary, equity, and a variety of comprehensive benefits. The U.S. base salary range for this role is $160,000 - $270,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

## Benefits & Perks

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

- Free lunch in the office daily & dinner if you're in the office past 7PM
- Comprehensive health, dental, & vision insurance for you and your family
- Life insurance
- 10 company holidays
- Take what you need PTO
- 4% 401k matching
- $300/month company-sponsored commuter benefits
- State of the art gym in the office
- And more!

Please note the above benefits & perks are for full-time employees

## About Mandolin

## Core Business
- **Primary industry**: Healthcare IT / AI-powered administrative automation for specialty pharmaceuticals
- **Target customers**: B2B – large US infusion providers, specialty and home infusion pharmacies, and health systems (e.g., Vivo Infusion, FlexCare Infusion, OI Infusion, TwelveStone Health Partners, Amber Specialty Pharmacy)
- **Mission/purpose**: To improve patient access to life-saving therapies by eliminating the paperwork and delays that slow down specialty drug administration.

## Products & Services
- **Mandolin AI Platform**: A multi-agent AI system that acts like a back-office employee. It reads, interprets, and acts on referral forms, lab reports, and clinical notes; performs benefits investigations by navigating payer portals and making outbound calls; calculates patient out-of-pocket costs factoring in real-time benefits, fee schedules, and co-pay assistance; compares medical policies with patient charts and compiles/submits prior authorizations; tracks claim status and automates appeals. All actions are logged and compliant with healthcare regulations. The platform requires no APIs or integrations – it works directly with EHRs, payer portals, and manufacturer hubs.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric (Funding)**: Total raised $40M (Series A, closed June 2025)
- **Notable Investors**: Greylock Partners (lead), SignalFire, Maverick Ventures, SV Angel, plus angel investors Jerry Yang (co-founder of Yahoo!) and Guillermo Rauch (CEO of Vercel)
- **Growth Signals**: 
  - Launched product in January 2025 and within six months is deployed in over 700 clinic locations serving 250,000+ new patients annually.
  - Customers include many of the largest US infusion providers, pharmacies, and health systems.
  - Reported 24x improvement in document processing speed (from 20 minutes per document to 3 minutes, end-to-end turnaround under 2 hours).
  - One customer eliminated a 4-day prescription backlog and reduced reliance on 2–3 full-time staff for intake.
  - Another customer automated 1,500+ patients per month while refocusing 13 outsourced roles on complex cases.

## Competitive Advantages
- **End-to-end automation**: Unlike point solutions (e.g., just prior auth or just benefits verification), Mandolin covers the entire specialty drug lifecycle from intake through claims and appeals.
- **No integration required**: The platform navigates existing systems (EHRs, payer portals, faxes, phone calls) without needing APIs – a major moat in fragmented healthcare IT.
- **AI agents that reason**: Built on large language models that can interpret clinical policies, handwritten notes, and payer requirements, acting like a trained back-office specialist rather than a simple rules engine.
- **Compliance-first design**: Every action is logged, traceable, and aligned with payer requirements and healthcare regulations, reducing risk for providers.

## Strategic Focus
- **Scale and depth**: Continue expanding within existing customer accounts and onboarding new large health systems and pharmacies.
- **Product expansion**: Likely to add more workflows (e.g., patient communication, billing) and deepen AI reasoning capabilities.
- **Talent acquisition**: Actively hiring (careers page at jobs.ashbyhq.com/mandolin) – the company is building out its engineering, product, and go-to-market teams to support rapid growth.

## Why Work Here
- **Mission-driven impact**: Directly helps patients access life-saving therapies faster (cancer, Alzheimer’s, autoimmune diseases) while reducing administrative burden on healthcare providers.
- **High-growth environment**: A well-funded Series A startup (2024 founding, $40M raised) with early product-market fit and rapid adoption – employees can shape the company’s trajectory.
- **Cutting-edge AI work**: Building multi-agent AI systems that reason, act, and comply with healthcare regulations – a challenging and meaningful engineering problem.
- **Culture**: Described by investors as a team that “turns AI into a force that helps more people access the care they need.” Founders have backgrounds in neuroscience research and bioethics (Rohit) and AI/engineering (Will). The company emphasizes hiring top talent to build “the definitive AI teammate for the largest health systems in the world.”
- **Location**: San Francisco (hybrid likely, though not explicitly stated; office at 2261 Market Street).
- **Notable perks**: Being part of a tight-knit, early-stage team backed by top-tier VCs (Greylock, SignalFire) with strong industry connections.

## Sources
1. [Mandolin.com](https://www.mandolin.com/) – official product and case study information
2. [BusinessWire](https://www.businesswire.com/news/home/20250625104094/en/Mandolin-Raises-%2440M-to-Improve-Access-to-Life-Saving-Therapies-for-Diseases-like-Cancer-and-Alzheimers-Using-AI-Agents) – funding announcement and customer details
3. [CB Insights](https://www.cbinsights.com/company/mandolin-1) – company profile, funding total, headquarters, investors
4. [Greylock Blog](https://greylock.com/portfolio-news/mandolin-ai/) – investor perspective and hiring signal
5. [Mandolin Blog – $40M announcement](https://www.mandolin.com/post/40-million-to-obliterate-specialty-drug-paperwork) – additional context and metrics

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