---
title: 'Member of Technical Staff at theburntapp.com'
canonical: 'https://feeny.ai/job/member-of-technical-staff-theburntapp-com-burnt-hq-s913n0pt52hx'
type: 'job'
last_seen: '2026-09-14'
---

# Member of Technical Staff at theburntapp.com

- **Company:** theburntapp.com
- **Location:** Burnt HQ
- **Compensation:** $120k–$225k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-07-27
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.gem.com/theburntapp-com/am9icG9zdDrqxlGCVGViEPGpmqrEBGaZ

## Job description

Member of Technical Staff [Senior Software Engineer]

## About Us

Burnt is building the AI operating brain for the supply chain. Food distribution is our entry point: a trillion-dollar industry that still runs on decades-old ERPs, spreadsheets, and manual work at every layer of the operation.

We don't sell software that assists people with that work. We deploy AI agents that own entire job functions. Our customer service agent runs the CS desk, reading inbound orders across email, text, phone, and fax and writing them directly into the customer's ERP, handling the large majority of inbound volume autonomously and escalating to a human only when judgment is required. Our procurement agent runs the buying desk: demand forecasting, inventory and vendor lead-time tracking, and building each morning's purchase orders for buyer approval. Beneath the agents sits a world model assembled from each customer's operational systems and communications, and every new agent we ship inherits it.

The roadmap is deliberate: an agent in every department, and ultimately customers running their entire operation on Burnt. We were founded by operators with generations of family history in the food supply chain and are backed by Penny Jar Capital, Scribble Ventures, and Formation VC. Our customers today range from regional distributors to food businesses with billions in revenue.

## The role

You will design, build, and ship the agents described above and the platform they run on. The work spans the full stack: React interfaces, NestJS services, AWS infrastructure, and the eval and feedback systems that determine whether an agent is actually performing. Everything you build goes into production for customers moving real product on real deadlines.

This is a role for an engineer who wants ownership of systems that carry a customer's daily operations, not a research position and not a prompt-engineering position.

## What you'll work on

- Production AI agents that run operational workflows end to end for food distributors
- Full-stack features in TypeScript, NestJS, and React, shipped to production and maintained there
- Eval frameworks and feedback loops that measure and improve agent performance over time
- Large-scale order, catalog, and operational data at the application layer
- AWS infrastructure (Lambda, ECS, RDS, S3) managed with Terraform
- Observability as a first-class concern, with logging, tracing, and alerting built in from the start

## Qualifications

We are looking for 5 to 7 years of experience and all of the following:

- Node.js, TypeScript, NestJS, and React in production (required)
- At least one AI agent built, deployed, and running in production, beyond the prototype stage (required)
- Applications deployed on AWS and serving real traffic (required)
- Hands-on experience with LLM and agent frameworks such as LangChain or LlamaIndex
- Production use of observability tooling such as Datadog, OpenTelemetry, or CloudWatch
- Experience designing eval frameworks for AI systems and building self-learning or feedback-loop systems
- Direct experience managing production incidents end to end, from detection through resolution
- The ability to clearly articulate and defend system design decisions you personally made
- Active use of AI coding tools such as Cursor, Claude Code, or Copilot to increase output, grounded in a track record of writing production code before LLM-assisted development existed

Our culture: 🏆 We play to dominate — Participation trophies don’t exist in our world. We don’t want to just be the best. We want to dominate. 🚀 Be delusional — We are going to change the global supply chain. We believe we will be the ones to do it. We never sacrifice long-term value for short-term results. 💪 Outwork everyone — Being the best doesn’t come easy. We strive to be better today than we were yesterday. We work harder, longer, and smarter than anyone else. 🔥 Run into the fire — We confront the toughest challenges head-on. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience. ☄ Be obsessed — We always go the extra mile. We are obsessed with our customers. We are obsessed with building a generational business. We are looking for people who are obsessed with being the best. 🌟 Take care of the work, and the work will take care of you — Stay honest. Leave your ego at the door. Work hard and good things will come your way.

Compensation: The base pay range for this role is $150,000 - $250,000 + equity

Our process

- Intro call with the CEO and CTO
- Technical interview 1
- Technical interview 2
- Culture interview
- Offer

## About theburntapp.com

## Company Overview
- **One-liner**: Burnt builds AI agents that automate operations across the food supply chain, starting with order management, procurement, and credit control.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Joseph Jacob (CEO), Rhea Karimpanal (CPO), Chandru (CTO)

## Core Business
- **Primary industry/industries**: Food supply chain technology, AI-powered automation
- **Target customers**: Food distributors (meat, seafood, specialty ingredients) – B2B, mid-market to enterprise
- **Mission or purpose**: To replace outdated tools and tribal knowledge in food distribution with intelligent AI that just works, automating the manual chaos holding back the industry.

## Products & Services
- **Ozai (Sales & Operations Agent)**: Monitors all incoming sales channels (email, text, voicemail, WhatsApp, fax, phone calls), learns each customer’s shorthand and preferences, and enters orders directly into the existing ERP. Handles exceptions by clarifying with customers autonomously.
- **Procurement Agent**: Predicts purchasing needs based on real inventory movement and prepares purchase orders before stock runs short, eliminating manual calculations.
- **Credit Control Agent**: Automates collections calls, payment negotiations, and follow-ups to maintain cash flow while preserving customer relationships.

All agents are AI-native, built to integrate with any ERP (including legacy systems) without requiring a rip-and-replace. Implementation typically takes 1–2 weeks for most customers, with deeper integrations up to 30–60 days.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$3.8M** (Seed round, October 2025)
- **Notable Investors/Partners**: Lead investor – Penny Jar Capital; includes angel investor Dan Scheinman. Backed by Y Combinator (YC batch).
- **Growth Signals**: Headcount of **8 employees** (+100% YoY). LinkedIn followers of **2,349** (+197% yearly). 97% of customer orders now run end-to-end without people; 90% of order-entry staff shifted into sales roles. Currently working with large distributors across meat, seafood, and specialty ingredients.

## Competitive Advantages
- **Deep domain expertise**: Founded by fourth-generation food operators who have lived the industry’s chaos (JJ started on shrimp factory floors, Rhea comes from spice traders). They spend weeks on-site at distribution facilities.
- **AI-native, not retrofitted**: Built from the ground up for the AI era, unlike legacy platforms layering on AI.
- **No rip-and-replace**: Agents work inside existing ERPs, including legacy systems, so customers see value in weeks.
- **Forward-deployed engineering**: Team works side-by-side with customers to map workflows and build custom solutions.

## Strategic Focus
- **Current priorities**: Scaling the agentic operating system for food supply chain, expanding from order management into procurement and credit control. Deepening integrations with legacy ERPs and growing the customer base among large distributors.
- **Direction for growth**: Deploying the full platform across departments, continuing to build agents that handle real-world complexity, and maintaining a tight feedback loop with customers.

## Why Work Here
- **Culture**: Flat hierarchy, full ownership of work, high-performing sports team mentality. Values include clear communication, accountability, and solving hard problems alongside customers.
- **Work model**: In-office team based in San Francisco, with remote options available for some roles.
- **Perks & benefits**: Competitive salary, equity, and benefits. Work directly with founders who have deep industry experience.
- **Engineering culture**: As a founding engineer, you’ll build AI agents and core systems from scratch, shape the tech vision, and scale the product with the founding team. Fast iteration, customer immersion, and real impact on a critical industry.

## Sources
1. [getburnt.ai/careers](https://www.getburnt.ai/careers)
2. [getburnt.ai/about](https://www.getburnt.ai/about)
3. [linkedin.com/company/getburnt](https://linkedin.com/company/getburnt)
4. [getburnt.ai/product](https://www.getburnt.ai/product)
5. [ycombinator.com/companies/burnt](https://www.ycombinator.com/companies/burnt)

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