---
title: 'Member of Technical Staff, TLM, Internal Tooling at Profound'
canonical: 'https://feeny.ai/job/member-of-technical-staff-tlm-internal-tooling-profound-new-york-s79adhrhv1cc'
type: 'job'
last_seen: '2026-11-10'
---

# Member of Technical Staff, TLM, Internal Tooling at Profound

- **Company:** [Profound](https://feeny.ai/companies/profound)
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/Profound/c6b03943-4df7-4955-baee-fd0a6de59e7b

## Job description

Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them. Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day. Profound is an AI-native company, and we want the way we operate internally to reflect that. We are hiring a Technical Lead Manager to build and lead our Internal Tooling team in San Francisco or New York City. You'll build the applications, integrations, and AI-powered workflows that help teams across Profound get work done with less manual effort. This is a hands-on leadership role. You'll own technical direction and delivery while hiring, coaching, and growing engineers. Your internal customers include GTM, Data, Security, and Operations. You'll work with them to rethink workflows around what AI can do, turn promising automations into dependable systems, and keep people in control of decisions that need their judgment.

## What you'll do

- Build and lead a team of engineers, including hiring, coaching, feedback, and career development
- Set the roadmap and technical direction for internal tools and automation, balancing immediate business needs with reliability and long-term maintainability
- Design and build internal applications, integrations, and AI-powered workflows that help teams operate more effectively
- Work with GTM and other internal partners on systems such as lead routing, data enrichment, and operational workflows, using LLMs and agents where they improve the outcome
- Bring existing internal systems onto a reliable, secure foundation, with clear ownership, monitoring, access controls, and support expectations
- Build evaluation, human review, and fallback paths into AI-powered workflows
- Decide when to build, buy, or reuse existing systems, and reduce duplication where it makes sense
- Establish a clear intake and prioritization process so the team can focus on the highest-impact work
- Stay hands-on through system design, code reviews, debugging, and engineering contributions
- Own the health of the team's systems, including incident response and sustainable operational practices

## Who you are

- An experienced engineer and technical leader who has built and operated production applications and integrations
- Strong experience with TypeScript and Python, including writing and operating production code
- A people leader who enjoys hiring and developing engineers, giving direct feedback, and building a high-performing team
- Experienced working with internal stakeholders to understand their workflows and turn ambiguous needs into useful products
- Someone who sees opportunities to redesign work around AI rather than simply automate existing steps
- Comfortable leading across architecture and implementation, with practical judgment about where AI adds value and how to balance speed, reliability, security, and maintenance
- Able to prioritize competing requests and communicate clearly with both technical and non-technical partners
- Thoughtful about operating systems in production, including testing, observability, access controls, and incident response
- Thrive in a startup environment that values speed, iteration, and quality
- Can just do things

## Nice to have

- Experience building internal tools, business applications, or automation for GTM and Operations teams, including LLM-powered applications or agent workflows
- Experience with Rust
- Experience with cloud infrastructure, data pipelines, and integrations with tools such as Salesforce, Snowflake, and Slack
- Experience taking ownership of systems built across multiple teams and bringing them onto a shared operational foundation
- Experience building a new engineering team or function

Location This is an on-site role based in our San Francisco or New York City office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $230,000 to $275,000. Comp may vary by location. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

## About Profound

## Company Overview
- **One-liner**: Profound is the full-stack marketing platform that helps brands understand, analyze, and optimize their visibility across AI-driven answer engines like ChatGPT, Perplexity, and Gemini.
- **Entity Type**: Private (Series C, Unicorn)
- **Headquarters**: New York, New York, United States (also offices in San Francisco, London, and Buenos Aires)
- **Founded**: 2024
- **Founders**: James Cadwallader (CEO) and Dylan Babbs (CTO)

## Core Business
- **Primary industries**: AI marketing intelligence, Answer Engine Optimization (AEO), brand visibility analytics
- **Target customers**: B2B – enterprise marketing teams (e.g., Target, Walmart, Figma, MongoDB, Charlotte Tilbury, US Bank)
- **Mission**: “To build the best technology so businesses can understand and control how they appear in AI answers.”

## Products & Services
- **Answer Engine Insights**: Dashboard providing real-time visibility into how brands are mentioned and rated across ChatGPT, Gemini, Claude, Perplexity, and other AI platforms.
- **Agent Analytics**: Tracks how a brand’s website is crawled and interpreted by major AI models.
- **Prompt Volumes**: Shows what millions of people are asking AI, enabling demand alignment.
- **Profound Agents**: Autonomous AI workers that execute marketing functions (content creation, PR, brand sentiment, SEO/AEO) directly within the platform.
- **Profound Ecosystem**: Includes training, certification, an agency marketplace, and Profound University for marketers.
- **Integrations**: HubSpot, Google Workspace, Gamma, Parallel AI, Vercel (with more being added continuously).

## Market Standing
- **Valuation/Market Cap**: $1 billion (unicorn as of Series C, February 2026)
- **Key Metric**: Total funding raised $154.5 million across four rounds; $96M Series C led by Lightspeed Venture Partners (Feb 2026)
- **Notable Investors/Partners**: Lightspeed Venture Partners, Sequoia Capital, Kleiner Perkins, Evantic, Saga Ventures, South Park Commons
- **Growth Signals**: 
  - 1B+ prompts analyzed daily, 30B+ citations analyzed daily
  - 1800+ customers worldwide
  - 169 employees (monthly headcount growth of +15.1%)
  - 88 open positions
  - Global footprint in 6 countries (US, UK, Argentina, India, Canada, Brazil)

## Competitive Advantages
- **First-mover advantage** in the AI visibility / AEO category, with proprietary data on how AI models crawl and represent brands.
- **Integrated platform** that moves from insight (analytics) to execution (Agents) in one system, replacing fragmented toolchains.
- **Strong talent pool**: early hires from Yext, 6sense, Amazon, Attentive, and consulting firms.
- **Rapid scaling**: raised from Seed to Series C and reached unicorn status in 18 months.

## Strategic Focus
- **Platform expansion**: Building out the Profound Ecosystem (training, certification, agency marketplace) to create a new category of “Marketing Engineer.”
- **Global reach**: Growing engineering and go-to-market teams across NYC, SF, London, and Buenos Aires.
- **Product depth**: Enhancing Agents with deeper automation while keeping humans in control of strategy.
- **Partnerships & integrations**: Deepening ties with major marketing and productivity tools.

## Why Work Here
- **Compensation**: Strong base salary plus significant equity in a well-funded unicorn.
- **Culture**: High-context, direct communication with a bias for action; “merit-driven, not tenure-driven” career acceleration.
- **Work model**: In-office presence required in NYC, SF, London, or Buenos Aires; daily catered meals, late-night Uber reimbursement, fitness stipend, and flexible time off.
- **Engineering focus**: Key roles include Agent Engineer, AI/ML Engineer, Design Engineer, Forward Deployed Engineer – competing for AI talent against companies like OpenAI and Anthropic.
- **Growth**: Rapid scaling environment with visible impact; opportunity to define a new category.

## Sources
1. [tryprofound.com](https://www.tryprofound.com/)
2. [tryprofound.com/careers](https://www.tryprofound.com/careers)
3. [LinkedIn / Profound](https://www.linkedin.com/company/tryprofound)
4. [Fortune – Exclusive: Profound raises $96M](https://fortune.com/2026/02/24/exclusive-as-ai-threatens-search-profound-raises-96-million-to-help-brands-stay-visible/)
5. [tryprofound.com/blog – Series C announcement](https://www.tryprofound.com/blog/profound-raises-96m-series-c)

## Other roles at Profound

- [Corporate Development Lead](https://feeny.ai/job/corporate-development-lead-profound-new-york-dpp9yxxcgsnt) — New York, NY
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- [Member of Technical Staff, Researcher/Economist](https://feeny.ai/job/member-of-technical-staff-researcher-economist-profound-new-york-mkbg1b27ccng) — New York, NY
- [Principal GTM Enablement](https://feeny.ai/job/principal-gtm-enablement-profound-new-york-3fk3vyet994w) — New York, NY
- [Member of Technical Staff, Internal Tooling](https://feeny.ai/job/member-of-technical-staff-internal-tooling-profound-new-york-c3j13s373wh8) — New York, NY
- [Field Marketer](https://feeny.ai/job/field-marketer-profound-new-york-g35mg19fa4nd) — New York, NY
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- [Strategic Partnerships Associate](https://feeny.ai/job/strategic-partnerships-associate-profound-new-york-bc4y6ttwz3mn) — New York, NY
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