---
title: 'Member of the Technical Staff - Customer Tools at Andromeda Cluster'
canonical: 'https://feeny.ai/job/member-of-the-technical-staff-customer-tools-andromeda-cluster-north-2mb86bjdjc9c'
type: 'job'
last_seen: '2026-10-29'
---

# Member of the Technical Staff - Customer Tools at Andromeda Cluster

- **Company:** Andromeda Cluster
- **Location:** North, United States / San Francisco, CA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/andromeda/5313b06f-b83f-4a71-a71f-c4334e2dcb08

## Job description

Member of Technical Staff, Customer Tools Location: North America Remote / San Francisco, CA · Full-Time

## About Andromeda

Andromeda is a market and infrastructure platform to buy, sell, and operate compute. We believe demand for compute will grow exponentially. So fast that a handful of vertically integrated providers won't be able to scale across operations, capital, supply chains, and politics to serve it. The result is a massive wave of fragmentation, with AI factories of every shape and size coming to market to fill this demand. Our job is to enable all of that fragmented compute to flow through one platform, delivering reliable capacity to model builders, research labs, and inference providers when they need it. We believe every spare electron should be made productive for AI and we're building the platform that makes that possible. We sit at the center of three forces:

- Companies that need reliable, high-performance compute fast
- A fragmented global supply of GPUs across hyperscalers, neoclouds, and independent data centers
- Capital, risk, and operational complexity that most teams are not equipped to manage

When we succeed, trillions of dollars of compute will flow through Andromeda. Builders get capacity when they need it. Providers get a reliable way to monetize, operate, and finance infrastructure at scale. Capital gets an easy way to deploy, hedge, and underwrite. In five years, Andromeda won't just participate in the AI infrastructure market. We will shape it.

## The Role

You will build the software AI labs use to run their compute. A lab today runs clusters across several providers, each with its own login, queue, dashboards, and copy of the data. It also pays for GPUs that sit idle between runs. Your job is to let a customer run all of it as one fleet and see what every GPU is doing. Customers then sell idle GPU hours on our marketplace instead of paying for them unused. This is a new product. You will build its first versions with our principal engineers and with the research and infrastructure teams at the customers who use it. Most of the work is backend, in Go against Kubernetes and Postgres, with a TypeScript console on top. The backend manages each customer's clusters. You carry a pager and talk to customers every week.

## What You'll Own

- One fleet: A customer brings clusters from us, from other providers, or from their own sites under one login and one way to run jobs.
- Visibility: Customers see health, usage, spend, and alerts for every cluster in one place, so they stop building their own dashboards.
- Identity and access: Organizations, roles, and single sign-on (SSO) that work across every cluster a customer runs.
- Idle capacity: Customers see which GPUs sit unused, offer them on our marketplace, and get them back when they need them.
- What to build next: You hear the problem from the customer, decide what to build, and ship it.

## What We're Looking For

- Impressive technical work you can go deep on, with impact in the world. That can take three years or twenty.
- Multi-tenant systems: You have built authorization, organizations, and data separation between tenants.
- Kubernetes fluency: You have built against the Kubernetes API, not only deployed to it.
- Telemetry pipelines: You have built the metrics, logs, or event pipelines behind dashboards and alerts people act on.
- Backend depth: You have shipped production services in Go, or you have the systems background to ship production Go within your first month.
- Enough front end to ship: You build the front end for each feature you own.
- Production on-call experience: You have carried a pager for a system customers depend on, and made it quieter afterward.

Not A Fit

- Front end only: Most of this role is backend and infrastructure.
- You need a spec: Requirements here arrive as a customer problem and a rough sketch.
- You want a mature product: We have not shipped the first version yet.
- You want to manage: This is an IC role.

Strong Candidates May Have

- ML or HPC infrastructure: Training clusters, Slurm, or job schedulers, from the operator's or the researcher's side.
- Cloud consoles or developer platforms: Products where the user is an engineer running real workloads.
- Enterprise identity: SSO, SCIM, and identity provider integrations.
- Data movement: Syncing or replicating large datasets across clusters or regions.

## Why You'll Love It Here

- You build the first version of the product AI labs will use to run their compute.
- We are a unicorn, and our customers are leading AI labs and data centers in one of the fastest-growing markets on earth.
- Small senior team, a seat at the table with leadership, and impact measured in days, not quarters.
- Competitive pay and meaningful equity, plus comprehensive benefits for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO.

Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About Andromeda Cluster

## Company Overview
- **One-liner**: Andromeda is building the liquidity layer for global AI compute, connecting AI teams with high-performance GPU capacity through a trusted marketplace that standardizes and matches supply with demand.
- **Entity Type**: Private (Funding not disclosed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023 (inferred from public launch in March 2026 after three years of operation)
- **Founders**: Nat Friedman, Daniel Gross

## Core Business
- **Primary industry**: AI infrastructure and compute marketplace
- **Target customers**: B2B – AI labs, data centers, cloud providers, and any organization building large-scale AI workloads
- **Mission/purpose**: To make high-performance compute available to every team building at the frontier, so breakthroughs are driven by ideas, not hardware access.

## Products & Services
- **[Andromeda Marketplace (Buy Side)]**: A single platform where AI teams can define their workload (GPU type, quantity, region, timeline) and access real-time pricing across 100+ providers. The platform benchmarks, prices, routes, and deploys compute – reserved, on-demand, or spot – with standardized SLAs, contracts, and full observability.
- **[Andromeda Marketplace (Sell Side)]**: Enables compute providers (telcos, crypto data centers, MSPs, sovereign clouds) to onboard their infrastructure, get it certified against enterprise-grade benchmarks, receive qualified demand, and start earning revenue with standardised terms and one invoice.
- **Managed Clusters**: Began as a single multi-thousand GPU cluster for early-stage startups; now operates a constellation of clusters across many providers, supporting both training and inference workloads.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key metric**: 1 billion+ GPU-hours of compute managed; over 1000 transactions completed; 100+ compute providers on the platform
- **Notable Investors/Partners**: Founders are well-known tech figures (Nat Friedman, former GitHub CEO; Daniel Gross, investor/entrepreneur). Specific investors not disclosed. Works with leading AI labs, data centers, and cloud providers.
- **Growth Signals**: Public launch in March 2026; 14 employees with +15.8% monthly headcount growth; 10 active job postings; +11.1% monthly job posting trend; global remote hiring with San Francisco office.

## Competitive Advantages
- **Standardized certification**: Every cluster on the network must meet uniform benchmarks for GPU, CPU, storage, network fabric, throughput, and security – removing trust barriers.
- **Matching engine**: Prices, routes, and deploys the right infrastructure to the right workload automatically, with options for reserved, on-demand, and spot.
- **Full-stack market infrastructure**: Sourcing, certification, contracting, matching, operations, and observability – all under one relationship.
- **Founder credibility**: Built by Nat Friedman and Daniel Gross, giving the platform instant legitimacy and access to early AI labs.

## Strategic Focus
- Build the liquidity layer for global AI compute: expand the network of providers and buyers, deepen the orchestration layer, and enable compute to flow as freely as other commodities.
- Grow the team across engineering, sales, partnerships, and operations – with a strong emphasis on AI infrastructure roles.

## Why Work Here
- **Culture & environment**: Small, high-impact team (14 people) working on one of the most critical bottlenecks in AI. Flat structure with direct access to leadership.
- **Remote/hybrid policy**: Global remote with a San Francisco office. Many roles listed as "Global Remote / San Francisco, CA".
- **Engineering culture**: Deep technical challenges – GPU orchestration, distributed systems, observability, kernel-level performance tuning. Tech stack includes Kubernetes, Slurm, PyTorch, CUDA, Weka, Prometheus, Grafana, and more.
- **Roles available**: Compute Trader, Site Reliability Engineer, Software Engineer, Head of Partnerships, Solutions Engineer, Strategic Compute Finance Lead, and more – all focused on AI infrastructure.

## Sources
1. [Andromeda Homepage](https://www.andromeda.ai/)
2. [Andromeda Careers Page](https://andromeda.ai/careers)
3. [LinkedIn Company Page](https://www.linkedin.com/company/andromeda-cluster)
4. [Built In Profile](https://builtin.com/company/andromeda-andromeda-ai)
5. [Andromeda Insights Page](https://andromeda.ai/insights)

## Other roles at Andromeda Cluster

- [Member of the Technical Staff - Provider Tools](https://feeny.ai/job/member-of-the-technical-staff-provider-tools-andromeda-cluster-north-42pjzgv0nber) — North, United States / San Francisco, CA
- [Head of Marketing](https://feeny.ai/job/head-of-marketing-andromeda-cluster-north-nkdbsczxczmd) — North, United States / San Francisco, CA
- [Revenue Operations Lead](https://feeny.ai/job/revenue-operations-lead-andromeda-cluster-north-85ygfakh7akh) — North, United States / San Francisco, CA
- [Customer Reliability Engineer](https://feeny.ai/job/customer-reliability-engineer-andromeda-cluster-apac-m9h31ppdb2fc) — APAC
- [Customer Reliability Engineer](https://feeny.ai/job/customer-reliability-engineer-andromeda-cluster-emea-6w4x7pxs8d96) — EMEA
- [Account Executive](https://feeny.ai/job/account-executive-andromeda-cluster-global-san-francisco-ca-1tm67xsyk7dp) — Global / San Francisco, CA
- [Compute Procurement Lead](https://feeny.ai/job/compute-procurement-lead-andromeda-cluster-north-d47ra63emanm) — North, United States / San Francisco, CA
- [Forward Deployed Engineer - SRE](https://feeny.ai/job/forward-deployed-engineer-sre-andromeda-cluster-north-gq659csdwgjm) — North, United States / San Francisco, CA
- [Member of the Technical Staff - Platform](https://feeny.ai/job/member-of-the-technical-staff-platform-andromeda-cluster-north-5cvpct616zrg) — North, United States / San Francisco, CA
- [Member of the Technical Staff - Systems](https://feeny.ai/job/member-of-the-technical-staff-systems-andromeda-cluster-north-v5rxr6ehp0n4) — North, United States / San Francisco, CA