---
title: 'Membership Sales & Retention Specialist at FoundersCard'
canonical: 'https://feeny.ai/job/membership-sales-retention-specialist-founderscard-houston-bn43h8x4bv0k'
type: 'job'
last_seen: '2026-09-07'
---

# Membership Sales & Retention Specialist at FoundersCard

- **Company:** FoundersCard
- **Location:** Houston, TX
- **Compensation:** $100k
- **Work type:** onsite
- **Posted:** 2025-11-07
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/founderscard/4e83b081-0d04-4ed4-83c1-fffcd7581441

## Job description

## About FoundersCard

Join us on our mission to empower founders and innovators to move faster, live better and access more.

FoundersCard is a premium lifestyle and business membership platform used by over 250,000 entrepreneurs, executives, and innovators around the world. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like-minded leaders - all designed to accelerate their success.

## What you'll be responsible for

The Membership Sales & Retention Specialist will engage with existing members and prior members through proactive outreach calls. You will be responsible for strengthening relationships, renewing memberships, and identifying opportunities to enhance member value through FoundersCard’s suite of benefits and experiences.

This is a high-energy, performance-driven role requiring daily outbound engagement, expert product knowledge, and a consultative approach to customer success.

## What you'll do

- Conduct 100+ outbound calls per day to existing and past members with the goal of driving renewals and retention.
- Clearly communicate the value of FoundersCard membership and its suite of benefits.
- Re-engage lapsed or inactive members through professional, persuasive conversation.
- Manage a daily pipeline of outreach and follow-up activity using CRM tools.
- Identify and act on opportunities to upsell or extend membership terms.
- Handle member feedback and objections with professionalism, empathy, and confidence.
- Collaborate closely with leadership and marketing to refine outreach strategies.

## What we're looking for

- Minimum 5+ years of experience in outbound sales, account management, or retention-based roles.
- Proven track record of meeting or exceeding performance metrics in a sales environment.
- Highly polished communication style — both verbal and written.
- Professional, confident phone presence with the ability to build rapport quickly.
- Strong organizational skills and attention to detail.
- Positive, self-motivated, and results-oriented mindset.
- Ability to work effectively in a hybrid team environment (in-office 4 days per week in our Spring, Texas office, remote 1 day per week).

What’s in it for you

- Competitive base salary + performance-based bonuses.
- Comprehensive benefits package including health, dental, vision, and PTO.
- Collaborative and supportive team culture.
- Modern office environment in the Spring, Texas area.

## About FoundersCard

## Company Overview
- **One-liner**: FoundersCard is a membership community that empowers entrepreneurs and business leaders with premium benefits, insider experiences, and networking opportunities through partnerships with 500+ premium brands.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: New York, New York, United States (540 Madison Ave, 29th Floor, NY 10022)
- **Founded**: 2009
- **Founders**: Eric Kuhn (who previously founded VarsityBooks, took it public on NASDAQ, and later rebuilt it after delisting)

## Core Business
- Primary industry: Information Services / Membership Benefits & Networking
- Target customers: B2C/B2B hybrid — entrepreneurs, founders, small business owners, executives, and business leaders (80% of members are founders, entrepreneurs, owners & executives)
- Mission or purpose statement: "To help entrepreneurs grow and succeed by bringing together high-value advantages, valuable connections and support for the demands of building a business." The company was founded on the idea that entrepreneurs deserve the same access, privileges, and support traditionally reserved for top executives at large companies.

## Products & Services
- **FoundersCard Membership**: A paid membership program offering premium perks including elite airline status upgrades, VIP hotel rates (30–50% savings at luxury hotels worldwide), preferred pricing on travel, business, and lifestyle brands, and exclusive access to members-only networking events.
- **FC Signature Event Series**: Complimentary and members-only networking events designed for informal, high-quality connection-building among like-minded entrepreneurs (no speakers, no panels — simply networking in top venues).
- **Hotel & Travel Program**: Directly negotiated private member rates at top hotels and resorts with customized perks and flexible cancellation policies.
- **Partnership Ecosystem**: Access to discounts and benefits with 500+ curated brands, plus business tools and services that unlock growth for member companies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual Revenue of approximately $15.2M USD; 250,000+ members (per company data sources) up to 300,000+ active members (per company website)
- **Notable Investors/Partners**: Partners include 500+ premium brands including leading airlines, luxury hotels, and lifestyle companies. Recent partnership: Carr Workplaces (national premium flexible office provider) offering complimentary one-year FoundersCard memberships to their customers. Company partner brand categories include travel, business, and lifestyle.
- **Growth Signals**: Headcount grew 8.8% YoY (+8 people); workforce distributed across 10 countries; strong employee talent sources include Louis Vuitton, LegalZoom, and Code and Theory; recent hires from Houston Oaks Country Club & Retreat, The Wentwood Companies, and OneCoast; LinkedIn followers grew 18.2% year-over-year to ~131K.

## Competitive Advantages
- **Founder-led credibility**: Founded by Eric Kuhn, a two-time entrepreneur who raised $40M+ in VC, scaled VarsityBooks to 200+ employees, navigated a NASDAQ listing, delisting, and successful re-listing — giving the brand authentic founder-to-founder resonance.
- **Curated brand network**: Negotiated access to 500+ premium brands creates a strong two-sided network effect — members get unique value that's hard to replicate, and brand partners get access to a high-value audience.
- **Community scale**: 130+ countries represented with a concentrated base of founders and executives, creating meaningful networking density in an exclusive context.
- **Multiple revenue and engagement surfaces**: Membership fees, hotel program, partnership deals, and event series diversify the business and deepen member retention.

## Strategic Focus
- Expanding the member community globally (members span 130+ countries) and growing the premium benefits ecosystem.
- Deepening B2B partnership channels, as evidenced by the Carr Workplaces partnership offering complimentary memberships to flexible-office customers.
- Building out product and analytics capabilities — reflected in active openings for Product Management, Analytics, and Membership Sales/Retention roles.
- Strengthening member retention and experience through a dedicated "Member Experience & Platform" focus.

## Why Work Here
- **Culture highlight**: A privately held, founder-led company with a mission-driven ethos rooted in supporting entrepreneurship — relevant for people who want to work directly on products that serve founders and business leaders.
- **Work arrangement**: Hybrid presence across offices in New York (Manhattan HQ) and Austin, Texas (two locations); workforce is distributed across 10 countries including the US, Bangladesh, Nigeria, Singapore, India, South Africa, UK, Israel, Poland, and Brazil.
- **Engineering culture**: Modern startup tech stack including Ruby on Rails, React, React Native, Python, SQL/MySQL, and Looker, plus design tools like Figma and Adobe XD. Product, design, and data analytics sit alongside partnership and member-success teams.
- **Perks & benefits**: Employees likely receive access to the FoundersCard membership ecosystem (travel, hotel, and lifestyle benefits) — a staple perk of working for the company.
- **Transparency**: Publicly available employer reviews rate the company 3.2/5.0 overall, with work-life balance at 3.6, compensation at 3.4, culture at 3.2, and career development at 3.0 (21 reviews). Candidates should weigh these signals. Salary ranges from public data: Partnerships ~$83K, Business Development ~$68K, Member Services Specialist ~$43K (annual).
- **Open roles (as of research date)**: Lead Analyst, Member & Product Analytics; Lead Product Manager — Member Experience & Platform; Membership Sales & Retention Specialist (Houston/Austin, TX).

## Sources
1. [lever.co — FoundersCard Careers](https://jobs.lever.co/founderscard)
2. [linkedin.com — FoundersCard Company Profile](https://linkedin.com/company/founderscard)
3. [founderscard.com — About Us](https://founderscard.com/about_us)
4. [cbinsights.com — FoundersCard Company Profile](https://www.cbinsights.com/company/founderscard)
5. [founderscard.com — Our Story](https://founderscard.com/our_story)

## Other roles at FoundersCard

- [Lead Product Manager - Member Experience & Platform](https://feeny.ai/job/lead-product-manager-member-experience-platform-founderscard-new-york-z1pwyr6vbry7) — New York, NY
- [Lead Analyst, Member & Product Analytics](https://feeny.ai/job/lead-analyst-member-product-analytics-founderscard-new-york-65cv55zpnhba) — New York, NY