--- title: 'Merchant Analytics Manager at Upside' canonical: 'https://feeny.ai/job/merchant-analytics-manager-upside-austin-hyw5cr13sc3g' type: 'job' last_seen: '2026-09-06' --- # Merchant Analytics Manager at Upside - **Company:** Upside - **Location:** Austin, TX - **Compensation:** $123k–$155k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-03-05 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/upside/a0d16dd9-bbdf-4e16-8563-26548b1f16ce/application **Skills:** SQL, Data Visualization, Looker, Tableau, Programming, Python, Client-facing experience > The Merchant Analytics Manager leads data analysis to help merchant partners understand business impact, incremental profit, and product optimization. This role involves managing analysis projects, scaling insights via scripting and BI tools, and partnering with Product Marketing to articulate technology sophisticat... ## Job description Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. Meet the Merchant Analytics team: The Merchant Analytics team is passionate about using data and analysis to strengthen our relationships with our merchant partners, drive product analytics, and influence internal strategy. We are a close-knit group of hardworking, fast-learning individuals who value discussing different perspectives to innovate on new analysis approaches and improve existing ones. We enjoy collaborating closely with teams across the Upside organization, and strive for an inclusive atmosphere that encourages the psychological wellbeing of all of our teammates. What you’ll do: - Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions - Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships - Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplace - Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools - Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners - Pioneer new data and analysis strategies as Upside expands our presence in growing verticals What you need: - 2+ years of experience in quantitative management consulting, data analytics, or a related role - Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred - Successful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanations - Strong project management skills; can drive an analysis or broader cross-functional project from end-to-end - Experience leading analysis that drives business decisions, and presenting analysis to key partners - Experience using SQL to analyze and organize multiple large datasets - Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not required - Client-facing experience a plus but not required - Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required - Ability to work well in an ego-free, highly collaborative, and fast-paced startup environment The fine print: Location: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside’s in-office policy over time. Compensation: The U.S. base salary range for this full-time position varies by work location: - Tier 1: NYC $135,000 – $155,000 - Tier 2: Austin, Chicago, Washington, DC $120,000 – $140,000 In addition to base salary, this position is also eligible for equity and benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process. Benefits: - Medical, dental, and vision coverage starting on Day 1 - Equity (ISOs) - 401(k) program - Family planning programs + paid parental leave - Physical fitness and wellness memberships - Emotional and mental health support programs - Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break - Flexible work environment - Lunch reimbursement for in-office employees - Employee Resource Groups - Learning and Development stipend - Transparent culture - Amazing mission! Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here! If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com. This email is for accessibility accommodations only, it should not be used to submit job applications. Notice To Recruiters And Placement Agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners. ## About Upside ## Company Overview - **One-liner**: Upside is a mobile app that gives consumers cash back on everyday purchases like gas, groceries, and food while helping brick-and-mortar retailers increase profit without changing their operations. - **Entity Type**: Private (Series D stage) - **Headquarters**: Washington, DC, USA - **Founded**: 2016 (began as GetUpside in January 2016) - **Founders**: Alex Kinnier (Co-founder & CEO), Chris Yager (Co-founder & CPO) ## Core Business - Primary industry/industries: Consumer rewards, brick-and-mortar commerce, mobile payments, sustainability - Target customers: B2C (consumers) and B2B (retailers including gas stations, grocery stores, restaurants, and hardware stores) - Mission or purpose statement: “We exist to advance the economic power of people living and working in the real world.” ## Products & Services - **[Upside App]**: A mobile application that offers personalized cash back on purchases at partner retailers. Users earn money back and retailers gain incremental profit. The platform also expanded into mobile payments in 2023. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total cash back delivered to consumers – over $1B; total incremental profit delivered to retailers – $2.5B; annual commerce run rate – $6B - **Notable Investors/Partners**: Not publicly listed on the provided sources - **Growth Signals**: Reached 35 million consumers in its marketplace (as of April 2022 timeline entry); expanded into hardware stores (2024) and mobile payments (2023); offices opened in Chicago, New York, and Austin; 1% of revenue committed to sustainability initiatives ## Competitive Advantages - Personalization engine that drives higher consumer engagement and retailer profitability - Strong sustainability focus (1% of revenue to environmental initiatives, 4 million metric tons of CO2 offset, food rescue) - Large, growing network of retailers across multiple categories (gas, grocery, food, hardware) - Radically transparent culture and values-driven operations ## Strategic Focus - Continue expanding into new retail verticals and geographies - Deepen mobile payment functionality to increase consumer stickiness - Scale the platform to deliver even more economic impact for both consumers and retailers - Maintain commitment to sustainability and community impact ## Why Work Here - Culture of radical transparency, ownership, and data-driven decision making - Values-driven environment with active Employee Resource Groups (ERGs): UP+PRIDE, UMOJA, Unidos, PersonalizASIAN, EmpowHER - Hybrid/remote work options with offices in Washington DC (HQ), Chicago, New York, and Austin - Competitive benefits: unlimited PTO, stock options, comprehensive health coverage, mental health support, family forming benefits (including Carrot Fertility), generous parental leave - Recognized as a Great Place to Work - Diverse team composition (62% male, 37% female, 1% non-binary; 70% White, 9% Asian, 6% Black, 6% Latin/Hispanic, 2% two or more races, plus other groups) ## Sources 1. [upside.com/about/careers](https://www.upside.com/about/careers) 2. [upside.com/about](https://www.upside.com/about) 3. [upside.com/](https://www.upside.com/) 4. [upside.com/blog/upside-isnt-just-great-for-people-and-businesses-its-a-great-place-to-work](https://www.upside.com/blog/upside-isnt-just-great-for-people-and-businesses-its-a-great-place-to-work) 5. [upside.com/about/team](https://www.upside.com/about/team) ## Other roles at Upside - [Analytics Engineer, Data Platform](https://feeny.ai/job/analytics-engineer-data-platform-upside-washington-d50vj2eabsmx) — Washington, DC - [Staff Application Security Engineer](https://feeny.ai/job/staff-application-security-engineer-upside-washington-kpc6zb7cpqbq) — Washington, DC - [Senior Strategic Account Executive](https://feeny.ai/job/senior-strategic-account-executive-upside-remote-3yfr1c0hf65j) - [Staff Forward Deployed Engineer, GTM Platform](https://feeny.ai/job/staff-forward-deployed-engineer-gtm-platform-upside-new-york-gabynt3dp68n) — New York, NY - [Lead Financial Data Analyst](https://feeny.ai/job/lead-financial-data-analyst-upside-washington-swddan3qm974) — Washington, DC - [Senior Product Analyst, Consumer](https://feeny.ai/job/senior-product-analyst-consumer-upside-new-york-ypbf5h49v9c0) — New York, NY - [Strategic Account Manager](https://feeny.ai/job/strategic-account-manager-upside-remote-0va1zs0ajh3x) - [Engineering Manager, Reconciliation](https://feeny.ai/job/engineering-manager-reconciliation-upside-washington-9qefh90cd05x) — Washington, DC - [Engineering Manager, Consumer Core](https://feeny.ai/job/engineering-manager-consumer-core-upside-austin-6kf8r2n44fxh) — Austin, TX - [Director, Consumer Product Management](https://feeny.ai/job/director-consumer-product-management-upside-austin-rma13md4pgn9) — Austin, TX